Mon-Fri: 7:30AM - 5:30PM

Customer Reviews

5 star rating
Tony R. from Las Vegas, NV on 11/17/2020 for an auto service of their BMW and their testimonial is:
"Had gone to Frank’s European Service, was greeted and assisted by Adam. I asked an impossible request, and service on my BMW was rendered, same day and ready an hour ahead of schedule. Hats off to Franks, they’re the best."
5 star rating
Willie H. from Las Vegas, NV on 11/17/2020 for an auto service of their BMW and their testimonial is:
"This is a great place to take your car for service. The workers are professionals and keep you updated on the progress of your automobile. They are also friendly. As long as I own my vehicle, I will be using Frank's European shop."
5 star rating
Chris/colleen S. from Las Vegas, NV on 11/14/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional with Stellar customer service, Jeremy always gives use the VIP service. He's honest and very attentive to detail. Always keep me informed as to the progress of my Mercedes. Thank you!"
5 star rating
Vjollca T. from Las Vegas, NV on 11/12/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very nice service, thank you"
5 star rating
Shante A. from Las Vegas, NV on 11/12/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank’s is thorough and trustworthy! I loved the detailed pictures and explanations. I am definitely going back to Frank’s for service!"
5 star rating
Patricia H. from Las Vegas, NV on 11/11/2020 for an auto service of their Jaguar and their testimonial is:
"Wonderful service and estimate was significantly below estimate from the dealer."
5 star rating
Deborah A. from Las Vegas, NV on 11/9/2020 for an auto service of their Audi and their testimonial is:
"I was extremely satisfied by the quality of service."
5 star rating
Abe P. from Las Vegas, NV on 11/5/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"My Friends Frank and Vivian Burke recommended your services, Adam help me service my car, he was very helpful and informative, no doubt you guys are top notch, for customer services..nice to know I can trust a garage with my car.."
4 star rating
Janine D. from Las Vegas, NV on 11/4/2020 for an auto service of their BMW and their testimonial is:
"Very thorough and explained in detail...excellent"
5 star rating
Edilberto/ Miguel F. from Las Vegas, NV on 11/4/2020 for an auto service of their Volkswagen and their testimonial is:
"El mejor"
5 star rating
Judith H. from Las Vegas, NV on 11/4/2020 for an auto service of their Chevrolet and their testimonial is:
"Excellent service and communication through the process"
5 star rating
Ron F. from Las Vegas, NV on 11/3/2020 for an auto service of their BMW and their testimonial is:
"They (Trish) was professional, courteous, and friendly."
5 star rating
Wayne H. from Las Vegas, NV on 11/3/2020 for an auto service of their BMW and their testimonial is:
"Great service, Andy made sure i was aware of everything that was going on. Car not only ran great, but looked great when i picked it up"
5 star rating
Alfred B. from Las Vegas, NV on 11/2/2020 for an auto service of their BMW and their testimonial is:
"Adam was very helpful throughout my entire auto repair process."
5 star rating
Mike K. from Las Vegas, NV on 10/30/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank and his crew are the best. The only place In Vegas I trust to work on my Cars. Thanks Frank Michael K."
5 star rating
Lisa M. from Las Vegas, NV on 10/30/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great service. I appreciate the honesty of the staff. Adam is my go-to who helps me prioritize the most important things to get done on my car. I appreciate all that you do!"
5 star rating
Joe D. from Las Vegas, NV on 10/27/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the honesty."
5 star rating
Paul B. from Las Vegas, NV on 10/25/2020 for an auto service of their Porsche and their testimonial is:
"Most consistent professional service you will ever find in any service industry. Time after time Frank’s delivers the extra special attention my Porsche deserves."
5 star rating
Lisa M. from Las Vegas, NV on 10/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Highly recommend. Honest, helpful w information. I’m a long time client, never disappointed."
5 star rating
Damon E. from Las Vegas, NV on 10/23/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Jeremy was great, informative, and easy to work with."
5 star rating
Clete M. from Las Vegas, NV on 10/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you all for the nice job. Much appreciated."
5 star rating
Clete M. from Las Vegas, NV on 10/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you all. I especially appreciated my conversations with Jeremy versus the service reports."
5 star rating
Leticia C. from Las Vegas, NV on 10/20/2020 for an auto service of their Kia and their testimonial is:
"Great customer service very friendly"
4 star rating
Kevin H. from Las Vegas, NV on 10/16/2020 for an auto service of their BMW and their testimonial is:
"Great professional staff always pleasant easy to work with. I doubt I will use another shop as long as I live in Las Vegas."
5 star rating
Gener P. from Las Vegas, NV on 10/15/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Highly Recommended !"
5 star rating
Janet I. from Las Vegas, NV on 10/14/2020 for an auto service of their BMW and their testimonial is:
"I would highly recommend taking your car into Frank’s European Service. First of all, the service was outstanding! Jeremy was wonderful. He explained all recommendations for my car. I never felt pressured and knew he was genuinely concerned about the needs of my car. He went the extra mile for me. My car was serviced, washed and ready in a timely manner. Frank’s European Service was far better that taking my vehicle into the dealership for repairs as I had done in the past. Pricing was fair and competitive. I’ll continue to go to Frank’s for all of my car’s needs. Couldn’t be happier!"
5 star rating
Julian H. from Las Vegas, NV on 10/14/2020 for an auto service of their BMW and their testimonial is:
"It is the most thorough, upfront, reliable service I have done. These guys know what they’re doing and do it with a smile."
5 star rating
Ivan P. from Las Vegas, NV on 10/10/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Trish was very helpful, good follow up and follow thru."
5 star rating
Judy / James S. from Las Vegas, NV on 10/10/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Always best and honest service."
5 star rating
Teddy S. from Las Vegas, NV on 10/8/2020 for an auto service of their BMW and their testimonial is:
"Great service"
5 star rating
Catherine H. from Las Vegas, NV on 10/6/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service, quality work reasonably priced."
5 star rating
Daniel P. from Las Vegas, NV on 10/2/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"We love Franks European auto service. They are welling to help answer questions and fix your vehicle Properly , with the best price and parts and customer service. I would like Frank to open more Branches with his outstanding customer service professionals to help more Nevadans with there auto needs. We need more honest hard working professionals like franks European auto provides to its customers . Omg and there new online up to date Scheduling notification online chat system make it hella easy to get your Automobile"
5 star rating
William W. from Las Vegas, NV on 10/2/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I like the friendly atmosphere and Adam is knowledgeable. If you have questions they get right back to you. The price is better than dealerships. I trust them for my repairs and with my vehicle."
4 star rating
Sean C. from Las Vegas, NV on 10/1/2020 for an auto service of their Audi and their testimonial is:
"very friendly knowledgeable and efficient service. will definitely return"
5 star rating
Ashley J. from Las Vegas, NV on 9/30/2020 for an auto service of their BMW and their testimonial is:
"Excellent staff. Jeremy is a great staff member, always going above and beyond to help me and communicated effectively. Never pressures me to perform a service and is honest about what can be done now and what can be done at a later time. I appreciate the honesty."
5 star rating
Patrick M. from Las Vegas, NV on 9/30/2020 for an auto service of their BMW and their testimonial is:
"Awesome! Everyone there was great and my car drives like new!"
5 star rating
Kelly S. from Las Vegas, NV on 9/29/2020 for an auto service of their Smart and their testimonial is:
"Everything was wonderful!"
5 star rating
Guy J. from Las Vegas, NV on 9/26/2020 for an auto service of their Jaguar and their testimonial is:
"Great service!"
5 star rating
Darcy S. from Las Vegas, NV on 9/25/2020 for an auto service of their Audi and their testimonial is:
"I would tell them.... I am very HAPPY with the work they performed on my vehicle and I will continue business with them. Their pricing was fair I received proof (pictures) of the work they were about to perform as well as what it looked like before the repair. I wish ALL businesses in LV were HONEST like this. Thank you."
4 star rating
Victor C. from Las Vegas, NV on 9/23/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Recommended."
5 star rating
Yvonne S. from Las Vegas, NV on 9/23/2020 for an auto service of their Land and their testimonial is:
"I definitely will recommend Franks European Service. I delt with Adam he kept in touch with us as to what needed to be done. My car runs so much better and I’m very happy with their fine service. We definitely will take our cars there always. Sincerely customer forever."
5 star rating
Dorothy T S. from Las Vegas, NV on 9/22/2020 for an auto service of their Porsche and their testimonial is:
"It was great service and helpful for all the required work that is needed on my Porsche 2010 that was performed through the diagnostic inspection for the warning lights on the dashboard system. First of all Travis was friendly and polite and assured me that he would take care of my SUV. He than introduced me too Jeremy who was knowledgeable and skilled and diagnosed everything that I needed to remove all warnings signal and lights. Moreover, he then instructed all the malfunctions I had too take care of to bring my Porsche up to par. Thanks guys for the Best service on Deelite Porsche."
5 star rating
Jeffrey C. from Las Vegas, NV on 9/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good service. I have been going to you guys for years. I am satisfied."
5 star rating
Carol T. from Las Vegas, NV on 9/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service"
5 star rating
Julie S. from Las Vegas, NV on 9/19/2020 for an auto service of their BMW and their testimonial is:
"I think you guys did a great job by keeping us informed about the vehicle and you took your time in finding the problem to fix the vehicle. You guys are awesome bless you all."
5 star rating
Nancy P. from Las Vegas, NV on 9/16/2020 for an auto service of their Mini and their testimonial is:
"Very accommodating and they always give you back a shiny clean car."
5 star rating
Michael B. from Las Vegas, NV on 9/15/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"They are doing a great job."
5 star rating
Carlos C. from Las Vegas, NV on 9/14/2020 for an auto service of their BMW and their testimonial is:
"Just moved to LV and so lucky to find Frank’s European to service my car. Thanks to Adam, easy to talk to , for setting up the service/schedule. Service was done on time(🏌️‍♂️) and the charges were as discussed. Will be back."
5 star rating
Greg L. from Las Vegas, NV on 9/9/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome work guys. Thanks for your honest service with my vehicle. It's hard finding and honest service center that offers competitive pricing and offers honesty."
5 star rating
Karen S. from Las Vegas, NV on 9/9/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Ask for Trish, she was knowledgeable and gave me good guidance about what to do with my car. I had a 20 year old ML320 that needed more work than it was worth. She helped me make a sound decision on what to do with it. The diagnostics and reporting are state if the art. Thanks so much for your time and effort, Trish."
5 star rating
Stacy/ Eric E. from Las Vegas, NV on 9/5/2020 for an auto service of their BMW and their testimonial is:
"Frank’s treats us like family and never feel like there are extra fees, services or add on’s to pad the bill. Service is clearly outlined, executed and priced. Frank’s team is awesome and service is 2nd to none."
5 star rating
Becky B. from Las Vegas, NV on 9/4/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them that you did a wonderful job it was my first visit Jeremy was awesome I’ll be back"
5 star rating
Steven S. from Las Vegas, NV on 9/4/2020 for an auto service of their Jaguar and their testimonial is:
"Love that company and everyone in it awesome service EVERY TIME thanks for everything"
5 star rating
Leilani B. from Las Vegas, NV on 9/4/2020 for an auto service of their BMW and their testimonial is:
"Adam was the Best! He explained the services that my 5 series needed and also graciously offered to shuttle me to and from so that I could get back to work. The facility and staff are exemplary and go above and beyond."
5 star rating
Sam W. from Las Vegas, NV on 9/3/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Great team at Frank’s. Trish and Travis kept me well informed on the services that were required on my ML320. Price was fair and customer was outstanding. I am a happy camper, Sam W."
5 star rating
Ric E. from Las Vegas, NV on 9/3/2020 for an auto service of their Audi and their testimonial is:
"Took my Audi RS5 into Franks and they were nothing but stellar!! Very knowledgeable about my vehicle and prompt service. Looking to start a great relationship with them and my new car!! Highly recommended!!"
5 star rating
Rose M. from Las Vegas, NV on 9/3/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I recommended Franks to a friend, Grace McCoy and her son brings the car in for service. They loved the service as much as I do. I haven’t been in a while, but Jeremy was awesome in his car knowledge and I was treated with dignity and respect, which I really appreciate."
5 star rating
David G. from Las Vegas, NV on 8/29/2020 for an auto service of their Mazda and their testimonial is:
"Great attention to detail and quality"
5 star rating
Marge F. from Las Vegas, NV on 8/27/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Efficient, courteous, skilled mechanics, fair pricing...SUPER SERVICE ...EXTREMELY SATISFIED WITH FRANKS SERVICE FOR MANY YEARS"
5 star rating
Joe D. from Las Vegas, NV on 8/27/2020 for an auto service of their Mini and their testimonial is:
"These people are great. Have 2 vehicles worked on there and very pleased."
5 star rating
Kou L. from Las Vegas, NV on 8/27/2020 for an auto service of their Toyota and their testimonial is:
"If you need trusty work this is the place!"
5 star rating
Shawn S. from Las Vegas, NV on 8/26/2020 for an auto service of their Audi and their testimonial is:
"Second time working with this group and total professionalism all the way around. I feel I am getting the most out of my money spent and nothing is being wasted. I would recommend Frank's to anyone right away for auto maintenance."
5 star rating
Rosalyn J. from Las Vegas, NV on 8/24/2020 for an auto service of their Volkswagen and their testimonial is:
"These guys were the best. They were straight forward from the start. They treated me nice and they took care of my car. I just moved to Nevada and they were the 1st people I contacted and they stood by their word, Thank you guys"
5 star rating
April/rawland P. from Las Vegas, NV on 8/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service and good pricing ,"
5 star rating
Frank S. from Las Vegas, NV on 8/22/2020 for an auto service of their Ford and their testimonial is:
"Thanks for the quick service"
5 star rating
William W. from Las Vegas, NV on 8/22/2020 for an auto service of their BMW and their testimonial is:
"Trish is the best!!! She is professional, customer friendly, and attentive to the customers!!! Overall I love Franks🤘🏾"
5 star rating
Michelle J. from Las Vegas, NV on 8/20/2020 for an auto service of their Jaguar and their testimonial is:
"On August 19, 2020, I brought my new car in for a pre-purchase inspection. I made an appointment on 8/19/2020, and received a confirmation. I thought I was being messed over when the confirmation stated a time different from my original agreement. However, within minutes of me addressing this via text, I received a call, a text and an email apologizing for the error and reconfirming the original time. OK 5 ☆☆☆☆☆ on the service. On the 20th, when I took the car in, the service was prompt, pleasant, professional and courteous. Trish was my service writer and she was knowledgeable, relatable and funny. She explained what was going to happen with my vehicle and the time I could expect my vehicle to be completed. She asked me if I had a ride. I told her I needed to sit in the lobby a while to wait. I had planned to take a rideshare back home. About six and a half hours later, I received a call from Trish stating my vehicle inspection was complete. I received an email and a text with a link to my vehicle's service. Now hear this... the link had pictures and explanations. Never in my life had I received this 5 ☆☆☆☆☆. Trish gave me a rundown of what the inspection revealed, explained everything to me and arranged a shuttle/ rideshare for me to return to the shop to pick up my vehicle - gratis - 5☆☆☆☆☆ I arrived at the shop and was given the same level of service I had received all day. This experience was so refreshing! I have passed by this business for years. I thought it was a car sales lot because there are so many cars there! Lol But, alas, it is not. It is a repair shop, I see this as a good sign. Many people were coming in and out, so it seems like they are very busy. While I was receiving service and waiting in the lobby, which was immaculate, BTW, I overheard other service writers dealing with other customers in the same respectful and courteous manner as me. I was pleased. One thing you should know is that your car will be there for a while. But that is a small price to pay for th"
5 star rating
Michelle M. from Las Vegas, NV on 8/19/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"This is the most honest place to take your foreign car to be serviced or for any needed repairs !"
5 star rating
Travis M. from Las Vegas, NV on 8/16/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Incredible job, and honest work."
5 star rating
Sharon C. from Las Vegas, NV on 8/15/2020 for an auto service of their Lexus and their testimonial is:
"First time at Frank’s and we are very pleased. Jeremy was professional and responsive. We will be back."
5 star rating
Derek H. from Las Vegas, NV on 8/14/2020 for an auto service of their BMW and their testimonial is:
"Good honest people Hard to find these days"
5 star rating
Jerry A. from Las Vegas, NV on 8/14/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Service is not only good one time, it's consistently great!"
5 star rating
Farid R. from Las Vegas, NV on 8/13/2020 for an auto service of their BMW and their testimonial is:
"Excellent"
5 star rating
Zisses G. from Las Vegas, NV on 8/13/2020 for an auto service of their Land and their testimonial is:
"Frank's European is a full cut above the shops I've used to service my two Mercedes Benz and Range Rover. Courtesy, Expertise and Quality are included at no extra charge, THAT'S UNHEARD OF..,.!"
5 star rating
Carol H. from Las Vegas, NV on 8/8/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied with service. Would not go anywhere else."
5 star rating
Rosalva D. from Las Vegas, NV on 8/7/2020 for an auto service of their Volkswagen and their testimonial is:
"The Guy's are wonderful, so nice and helpful. Adam took good care of me and my car, thank you so much 😊"
5 star rating
Gerald B. from Las Vegas, NV on 8/6/2020 for an auto service of their Porsche and their testimonial is:
"Jeremy is the best in the business. I would highly recommend to everyone I know."
5 star rating
Bernedette/stavos A. from Las Vegas, NV on 8/4/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great"
5 star rating
David S. from Las Vegas on 7/27/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Well I was having ac problems for over a year, and Frank European, has finally solved my problem with my ac. My 🚗 car now feels like new again. It's a load off my mind."
5 star rating
Michael E. from Las Vegas on 7/24/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"If you want to be treat like family go to Franks"
5 star rating
Oscar M. from Las Vegas on 7/24/2020 for an emissions test of their Toyota and their testimonial is:
"Best service ever !!!! :)"
5 star rating
Elite Customs And C. from Las Vegas on 7/23/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome Service"
5 star rating
Dominic A. from Las Vegas on 7/21/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"From start to finish, Frank's European Service has exceeded my needs. They've genuinely cared for my well-being and brought my Audi back to life! Initially, I took my A4 to them for a second opinion. But upon receiving the results (from their extremely thorough inspection), I opted to get started on extensive repairs right away. And I'm glad I did it here. Franks didn't just meet my needs, they've gone above and beyond them to keep me & my vehicle safe while on the road. My quotes were always precise and the labor was always fair. My service advisors were Adam and Trish, and they both were very pleasant & communicative. I was never left out of the loop on anything, and any technical aspects that needed explaining, were done in a manner that really helped me to understand more about my vehicle in the process. This was the type of service you hope for with most places, but rarely ever find. If you're having car troubles, then this is the place you really ought to be. Frank's European is the real deal. Expert opinions. Expert service. And a touch of Pure Awesomeness! Thank you Adam, Trish, and especially all of the technicians behind the scenes for breathing new life into my car! You all are the best!"
5 star rating
Fready/chanel B. from Las Vegas on 7/21/2020 for an auto repair of their Land and their testimonial is:
"Best service ever 😊"
5 star rating
Paula M. from Las Vegas on 7/20/2020 for an auto repair of their Audi and their testimonial is:
"Great service. Timely and efficient. Kept contact with me regarding additional issues."
5 star rating
Clark/karen C. from Las Vegas on 7/16/2020 for an auto service of their BMW and their testimonial is:
"I love that my X3 looks brand new when I come pick it up. Washed, vacuumed, tires blacked and cold water in the cup holder!"
5 star rating
Patrick T. from Las Vegas on 7/10/2020 for an auto repair of their Audi and their testimonial is:
"The quality of service is worth it. Take your car here."
5 star rating
Chicos Sales I. from Las Vegas on 7/9/2020 for an auto repair of their BMW and their testimonial is:
"Great service. They were very eagar to help and were understanding to my situation. I live in ca and I will be coming back just to get my car worked on because I trust this company."
5 star rating
Scott C. from Las Vegas on 7/8/2020 for an emissions test of their Audi and their testimonial is:
"Great Customer Service and Professionalism!! Highly recommend!!"
5 star rating
Dean H. from Las Vegas on 7/8/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Jeremy was was pleasant, professional & efficient. I am always satisfied with the way that I (and my car) are treated at Frank’s."
5 star rating
Teddy M. from Las Vegas on 7/6/2020 for an auto service of their Audi and their testimonial is:
"I was very satisfied with the quality of work performed on my vehicle. The entire staff was very professional and helpful. Trish was the staff member who worked with me and she kept me informed with every step of the repair process."
5 star rating
David S. from Las Vegas on 7/2/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Super happy with service at Frank service, as long as I live here, I'll bring my car. The entire team, and Patrick especially, super knowledgeable."
5 star rating
Stora H. from Las Vegas on 7/1/2020 for an auto repair of their Mercedes and their testimonial is:
"The only place to take your classic Mercedes"
5 star rating
Freddy W. from Las Vegas on 6/29/2020 for an auto service of their Jaguar and their testimonial is:
"Great job"
5 star rating
Verna T. from Las Vegas on 6/20/2020 for an emissions test of their Volkswagen and their testimonial is:
"Job well done!"
5 star rating
Alfred D. from Las Vegas on 6/20/2020 for an emissions test of their Jaguar and their testimonial is:
"Love having my ride back. It was liberating during this dilemma 😕. Drove around today and it felt good. Down the road we can get some other things done but I am enjoying the use so far. Thanks Trish and boss man Travis for taking care of me. Have a great day 😀."
5 star rating
Jessa Del B. from Las Vegas on 6/19/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"The service was amazing! Never have a problem at all. Especially Adam he is very helpful! Very professional. I really appreciate you guys! Keep up the great work!"
5 star rating
Brandon Y. from Las Vegas on 6/16/2020 for an auto service of their BMW and their testimonial is:
"Very honest people and top notch customer service EVERY TIME no matter what you drive!"
5 star rating
Mykaila R. from Las Vegas on 6/13/2020 for an auto repair of their Fiat and their testimonial is:
"Thank you to the team and Jeremy for helping me out. He ran the tests on my Fiat which the problem ended up being a part that was actually a recall. Thank you for your time and patience! I will return to this company from now on!"
5 star rating
Steven S. from Las Vegas on 6/12/2020 for an auto repair of their Fiat and their testimonial is:
"Simply the BEST They keep my jaguar absolutely perfect I love them all THANK YOU TO THE FRANKS TEAM AND MY MAIN MAN ADAM"
5 star rating
Jennifer R. from Las Vegas on 6/11/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis and Brad were great! Exceptional customer service! I don't live in Vegas, had an issue on the drive there. Was stuck in Vegas until my car could be fixed. They expedited the repair and did everything to ensure I got back on the road ASAP. THANK YOU!"
5 star rating
Richard H. from Las Vegas on 6/11/2020 for an auto repair of their Audi and their testimonial is:
"Fantastic service, great and friendly staff!"
5 star rating
Joyce G. from Las Vegas on 6/10/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I always go there for my car service."
5 star rating
Sean B. from Las Vegas on 6/9/2020 for an auto service of their BMW and their testimonial is:
"Good Job!"
5 star rating
Lonnie A. from Las Vegas on 6/5/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good service very clear of what is needing to be done with the repair."
5 star rating
Bartman J. from Las Vegas on 6/5/2020 for an auto repair of their Lexus and their testimonial is:
"Was very satisfied."
5 star rating
Suzanne H. from Las Vegas on 6/4/2020 for an emissions test of their BMW and their testimonial is:
"Don’t waste your time or money ANYWHERE else. Franks provides great customer service and the better tech’s Than in any dealership."
5 star rating
Patrick M. from Las Vegas on 6/3/2020 for an auto repair of their Audi and their testimonial is:
"Frank's auto service provides a high level of professionalism, and they care about the body of work they provide to the public."
5 star rating
Christian B. from Las Vegas on 6/2/2020 for an auto repair of their BMW and their testimonial is:
"I’m a first timer at this shop. They did an outstanding job communicating my vehicles diagnosis and addressed necessary measures for repairs. I’ve tried different mechanic shops and it is said you get what you pay for. They got it right the first time! In addition, they are family owned and operated and they understood my situation and the importance of having a running vehicle without braking the bank. Which by the way, during this pandemic, is extremely important to my families needs. It was couple day turn around for repairs. Really appreciate the shops fairness and 5-Star customer service experience. I know where I’ll be going for future repairs Thank you Adam, Parts Guy and Tech Guy Appreciate Y’all 😉👍"
5 star rating
Ronnie R. from Las Vegas on 5/30/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Jeremy and Adam were very professional, responsive and educational as it relates to my needs and requirements. They were also very transparent to what I should and should not do with respect to my car. I will be returning and highly recommend Frank’s to others. 5 stars!"
5 star rating
Dudley S. from Las Vegas on 5/29/2020 for an auto repair of their Jeep and their testimonial is:
"Great service! I have trusted Franks with my BMW for years and when I was having issues with my 2017 Jeep Wrangler I called to see if they could do an alignment. The answer was yes. They found the toe-in was out of spec. The Jeep now goes straight down the road (big difference). Another job well done! The car wash was fantastic as well! Thanks again"
4 star rating
John M. from Las Vegas on 5/29/2020 for an auto repair of their Jaguar and their testimonial is:
"Their inspection and diagnosis of the problem was very through and their recommendations to fix the problems were complete and accurate. Allowing me to have confidence that the problem would be fixed correctly."
5 star rating
Toniy H. from Las Vegas on 5/29/2020 for an auto repair of their Porsche and their testimonial is:
"Very thorough and courteous"
5 star rating
Barbara T. from Las Vegas on 5/28/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"It is dependable. Things are doneright. Charges are reasonable."
5 star rating
Traci J. from Las Vegas on 5/27/2020 for an auto repair of their Jaguar and their testimonial is:
"Staff is very professional. Very friendly."
5 star rating
John D. from Las Vegas on 5/20/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great Service as usual! I've been using Frank's for over 6 years. The whole staff is committed to 100% to the best service. Very good coordination by Jeremy, Jason, and Patrick on my long term SL560 project. I highly recommend Frank's for your Mercedes work."
5 star rating
Marie J. from Las Vegas on 5/15/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome service. Thank you"
5 star rating
Jon G. from Las Vegas on 5/8/2020 for an auto repair of their Volvo and their testimonial is:
"Very thorough and took the time to explain everything."
5 star rating
Kenton K. from Las Vegas on 5/2/2020 for an auto repair of their BMW and their testimonial is:
"Great service!"
5 star rating
Linda/brent Byes/ B. from Las Vegas on 5/2/2020 for an auto service of their Lexus and their testimonial is:
"Best service ever Travis"
5 star rating
Donald A. from Las Vegas on 5/1/2020 for an auto repair of their BMW and their testimonial is:
"Best service ever"
5 star rating
Calea V. from Las Vegas on 4/30/2020 for an auto repair of their Fiat and their testimonial is:
"Jeremy has the best customer service. I'm glad he always takes care of my car when it's at Frank's. Quality of work is excellent, they always find out what's wrong with my car and fix the problem."
5 star rating
Paul C. from Las Vegas on 4/26/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"New Tires and alignment and the car rode great on a road trip up to Big Bear. Thanks"
5 star rating
Teddy S. from Las Vegas on 4/25/2020 for an auto service of their BMW and their testimonial is:
"Great work great price"
5 star rating
Mike W. from Las Vegas on 4/24/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"Good services"
5 star rating
Joe D. from Las Vegas on 4/24/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"Excellent experience! Travis was very engaging and communicative throughout the service process. Five star experience!!!"
5 star rating
Jessica B. from Las Vegas on 4/22/2020 for an auto service of their Porsche and their testimonial is:
"We always have the BEST experience at Franks! They are first class across the board from the minute you schedule till you pick up your freshly washed car. 5 stars all the way."
5 star rating
Yolanda / Paul K. from Las Vegas on 4/17/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Thank you for fixing my light!! You all are the BEST!"
5 star rating
Steve C. from Las Vegas on 4/3/2020 for an auto repair of their Audi and their testimonial is:
"Very thorough. Informed of all the repairs prior to them starting. Courteous and professional staff."
5 star rating
Russ J. from Las Vegas on 3/28/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"THANK YOU, my 16 yr old is safe!"
5 star rating
Tim K. from Las Vegas on 3/23/2020 for an auto service of their BMW and their testimonial is:
"Another great experience with Frank's! Drop off one day, picked up the next with a myriad of mileage related service needs completed and a wheel alignment. Picked up with a bottle of water for the ride home. Thanks Frank's"
5 star rating
Asa S. from Las Vegas on 3/17/2020 for an auto repair of their Audi and their testimonial is:
"Found the problem Courteous and polite Great staff"
5 star rating
Alun N. from Las Vegas on 3/14/2020 for an auto repair of their Volkswagen and their testimonial is:
"Quick and efficient at a reasonable price. Service by Jeremy was excellent, nothing was too much for him. So glad i found this placed, will definitely be back"
4 star rating
Don M. from Las Vegas on 3/14/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"I found Frank's European very helpful to my needs of my vehicle they pinpointed the issue and corrected it I'm very grateful for their service thank you Jeremy he's a great servicemen"
5 star rating
Jason H. from Las Vegas on 3/13/2020 for an auto repair of their Porsche and their testimonial is:
"Ryleigh was a wonderful service advisor the work was great and they back up there work with a warranty. I had some major work done they were wonderful. After the work was completed I had some noise with the brakes I called the shop and they got me right in and fixed the problem."
5 star rating
Vernon F. from Las Vegas on 3/6/2020 for an auto repair of their Land and their testimonial is:
"Jeremy is amazing! Appreciate the communication and customer service! A1"
4 star rating
Christine Z. from Las Vegas on 3/4/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
""...If you don't let them get away , with what they try to do,.".it works great, and the final results are satisfying. I just have to say, that this whole thing was very time consuming, and a lot of time could have been saved, when they would have double checked their work...., before delivering the car back to the customer.Or, if they really test driven it, to look 15 minutes later under the car, if there would be no further leaks.... anymore....."
5 star rating
Calea V. from Las Vegas on 3/4/2020 for an auto repair of their Fiat and their testimonial is:
"Very happy!! Car is great!!! They Found out what was wrong with my car and fixed it with no problem. Thanks to Jeremy C. And tech. Jason B. I will come back here if I need work done."
5 star rating
Yadi Z. from Las Vegas on 3/1/2020 for an auto repair of their BMW and their testimonial is:
"Best service ever , Rayle at the front desk was amazing and super helpful. :)"
5 star rating
Ruth S. from Las Vegas on 2/26/2020 for an auto repair of their Chrysler and their testimonial is:
"best service ever"
5 star rating
Laura A. from Las Vegas on 2/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Rhiley is so profession and prompt. Considerate to the point of a rental or a Lyft for my service It’s complementary by Frank’s European auto while my car is being serviced I highly recommend them thanks Riley"
5 star rating
Jeffrey C. from Las Vegas on 2/15/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with all the help and support. That is why I keep coming back. It is a great place to visit."
5 star rating
Lakana C. from Las Vegas on 2/12/2020 for an auto service of their Lexus and their testimonial is:
"Best ever,!!! I got great services and good advice your manager are great, he's very patient and try to accommodate of what I needed, including all of your the personel very friendly and helpful they make me feel very comfortable, and I would recommend your company to all of my friend. Thank you kindly."
5 star rating
Patrick/suzy K. from Las Vegas on 2/11/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"Over the years, always good!! 👍"
5 star rating
Rich P. from Las Vegas on 2/11/2020 for an emissions test of their Jaguar and their testimonial is:
"Worked with Ryleigh. She is the best. I have a 2001 Jaguar with emission issues and failed smog. They were able to fix the issue and Ryleigh was able to explain some very complicated subjects in simple terms. I really think Frank's has the knowledge and experience to fix the most complex repairs."
5 star rating
Rosie W. from Las Vegas on 2/11/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Best service ever!!"
5 star rating
Pamela M. from Las Vegas on 2/4/2020 for an auto service of their Jaguar and their testimonial is:
"Best service ever ! Every one is happy to assist anyway they can . I have trusted & been VERY PLEASED with “ Frank’s “ for over 10 years ."
5 star rating
Judy S. from Las Vegas on 2/4/2020 for an auto repair of their BMW and their testimonial is:
"Frank's customer service is excellent, they are very honest,. Overall, we recommend Frank's, our cars are in good shspe..Thanks to Frank's."
5 star rating
Rick C. from Las Vegas on 1/31/2020 for an auto repair of their Bentley and their testimonial is:
"Please continue searching for a lesser priced used rim than the 900.00 that was found. I would like to come back and get my back right rim replaced but the 900.00 used rim found was too expensive. Thanks! Rick"
5 star rating
Jay W. from Las Vegas on 1/29/2020 for an auto service of their Land and their testimonial is:
"I don't normally leave reviews, but your team was great. They made what would have been a bad situation at other shops (dealer shops) a good outcome for myself. Adam was so on point and he kept me abreast of what was happening every step of the way and made sure I was more than satisfied with the outcome. Your team did such a good job that I told four other people about the level of service I received and they were all shocked and said they needed to use your shop as well! I must say I hesitated to share my experience with them because it would just make your shop busier and make it harder to get appointments in the future, but its hard to keep a good thing secret. Thank you so much. Multiple thumbs UP!"
5 star rating
Michael B. from Las Vegas on 1/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"That I am satisfied with the work and will recommend them to anyone that needs work done on their car."
5 star rating
Lily L. from Las Vegas on 1/25/2020 for an auto service of their Volkswagen and their testimonial is:
"Best service and very dependable"
5 star rating
Daniel R. from Las Vegas on 1/23/2020 for an auto service of their BMW and their testimonial is:
"Great people, work you trust, great service writer"
5 star rating
Phill G. from Las Vegas on 1/21/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent, I told my friend in Maryland, he owns Bransfiel Motors mechanic shop. He was very pleased that this is such a thorough and honest mechanic shop. So thanks again. Phil"
3 star rating
Carolann M. from Las Vegas on 1/17/2020 for an auto repair of their Jaguar and their testimonial is:
"Go here.... and you’ll be glad you did ! Couldn’t be better... couldn’t be nicer.... and customer service is off the scale GREAT ! Special thanks to Ryleigh"
5 star rating
Paula M. from Las Vegas on 1/16/2020 for an emissions test of their Audi and their testimonial is:
"Love this place. Its classy and Adam is a first rate service advisor. Will definitely recommend it."
4 star rating
Vernon F. from Las Vegas on 1/14/2020 for an auto service of their Land and their testimonial is:
"Loved the constant contact digitally with photos and explanations of diagnosis. Never had that before! Jeremy was awesome and consistent with communication and worked as hard as he could to work things out."
5 star rating
William P. from Las Vegas on 1/11/2020 for an auto service of their Toyota and their testimonial is:
"great service."
5 star rating
Bruce M. from Las Vegas on 1/10/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good job"
5 star rating
Willie H. from Las Vegas on 1/10/2020 for an auto repair of their BMW and their testimonial is:
"I was very satisfied with the service rendered from the loaner given during the service and the updates during the service."
5 star rating
Mahogani M. from Las Vegas on 1/3/2020 for an auto service of their Volvo and their testimonial is:
"Excellant service"
5 star rating
Bob A. from Las Vegas on 1/1/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"They do a good job on my vehicle. Have since 2006."
5 star rating
Verna T. from Las Vegas on 1/1/2020 for an auto repair of their Volkswagen and their testimonial is:
"Very satisfied!!!! The work which was performed on my car was very successful. I no longer hear that clunking noise when I go over a speed bump and my front breaks feel great too. Thanks for helping me out. Jeremy was great as well. Loved the terrific customer service I received. In addition, thanks for working with me on giving me a fair price."
5 star rating
Bill L. from Las Vegas on 1/1/2020 for an auto repair of their BMW and their testimonial is:
"Excellent all around experience. It was refreshing to come across a business where everyone was completely focused on doing their best for the customer."
5 star rating
Tawia A. from Las Vegas on 12/24/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Service quality and customer service are excellent. I have been taking my car to Frank's European since 2006."
5 star rating
Lloyd B. from Las Vegas on 12/21/2019 for an auto service of their Jaguar and their testimonial is:
"Take. Your vehicle to you guys They will take great care of you and your vehicle"
4 star rating
Jeremias E. from Las Vegas on 12/18/2019 for an auto service of their BMW and their testimonial is:
"Excellent service at all times"
3 star rating
Lionel M. from Las Vegas on 12/13/2019 for an auto service of their Land and their testimonial is:
"Thanks"
5 star rating
Deonte C. from Las Vegas on 12/12/2019 for an auto service of their Maserati and their testimonial is:
"Appreciate you guys everything is back to normal🤝"
5 star rating
Lonnie A. from Las Vegas on 12/11/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Yes great work very pleased with service thank you God Bless."
5 star rating
Gortion A. from Las Vegas on 12/6/2019 for an auto service of their Honda and their testimonial is:
"Very good"
5 star rating
Miguel Edgardo R. from Las Vegas on 12/3/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"K esmuy bueno"
5 star rating
Jobe J. from Las Vegas on 11/26/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service great people whoever washed my car needs to get a raise l was thoroughly disappointed with Fletcher Jones Mercedes-Benz I will only take my car to Frankie's joint"
5 star rating
Bruce G. from Las Vegas on 11/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"The service was was great thank very much ! Alan was great help"
5 star rating
Curtis/latasha W. from Las Vegas on 11/15/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place very nice people"
5 star rating
Charles H. from Las Vegas on 11/5/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Unknown"
5 star rating
Doug G. from Las Vegas on 11/2/2019 for an emissions test of their Mercedes-Benz and their testimonial is:
"I was very happy with the service!!! Thank You. Doug 😊😊👍👍"
5 star rating
Brad L. from Las Vegas on 11/2/2019 for an auto service of their Jaguar and their testimonial is:
"A vacuum leak that has been a long term issue and eluded the Jag dealer and others these guys found in the first visit. I'm going back for sure."
5 star rating
Steve P. from Las Vegas on 11/1/2019 for an auto repair of their BMW and their testimonial is:
"I would tell people to go see Patrick B. He’s very honest and a great worker. I take my bmw to Patrick every time it’s needs service or any issues."
5 star rating
Jason L. from Las Vegas on 11/1/2019 for an auto service of their Tesla and their testimonial is:
"really appreciated the free ride to/from home and the car wash. great service and treatment"
5 star rating
Thomas B. from Las Vegas on 10/24/2019 for an auto repair of their Lexus and their testimonial is:
"Best service EVER"
5 star rating
Diane O. from Las Vegas on 10/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great communication. Adam did a great job letting us know what was going on. Very professional. Nice atmosphere. Best car service center I have ever used. Thank you!!"
5 star rating
Arna/thomas M. from Las Vegas on 10/19/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"They always provide good service, trustful, and taking care of customers"
5 star rating
Nina B. from Las Vegas on 10/18/2019 for an auto service of their Chrysler and their testimonial is:
"Great service with a smile"
5 star rating
Sharon S. from Las Vegas on 10/13/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional, courteous, trust worthy & take great care of my car!!"
5 star rating
Ross S. from Las Vegas on 10/10/2019 for an auto service of their BMW and their testimonial is:
"Great Service"
5 star rating
Tim K. from Las Vegas on 10/8/2019 for an auto repair of their BMW and their testimonial is:
"Took my broken car from another garage after being told I need a complete new engine @ $25,000. Frank's reviewed my motor and put it back together with the same parts and it runs like a champ. Saved me a ton of $$ and they really know what they are doing. Plus, the communicate and update along the way :-)"
5 star rating
Sandra A. from Las Vegas on 10/4/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"They gave me detail analyze if my car, explain everything to me."
5 star rating
Phil C. from Las Vegas on 10/2/2019 for an auto service of their BMW and their testimonial is:
"I've owned my BMW since new and used the BMW dealer for the first 4 years as all my maintenance was free. Now that I'm paying for the servicing on my car I choose not to use the BMW dealer anymore. I chose Franks because of the good reviews and their experience with BMWs. I made an 8AM appointment for an oil change and what ever the car would need at 50K miles. I needed a ride home which they gave me after only waiting about 5 minutes. Before noon I received an email and text with pictures of the inspection they did on my car. The report was very helpful and instilled confidence in me that they had done a thorough inspection of my car. My car had no major issue but they did recommend some preventative things which I agreed to. At no time did I feel pressured into having these extra items done, it was purely my choice. When the car was ready they called and told me someone would pick me up. After an hour no one came, the shop called me and said there was some miss communication with the person that was supposed to pick me up. To make up for it the shop paid to have a Lyft bring me to their shop so I could get my car. When I arrived the service agent also reduced the price on my service bill and apologized for the mistake. Sometimes a measure of a business is how they respond when a mistake happens and in this case Franks scored an A+. I'm picky about the maintenance on my car and a big believer in preventative maintenance. I felt comfortable bringing my car here and I will again. First class customer service!!"
5 star rating
John G. from Las Vegas on 10/2/2019 for an auto service of their Ford and their testimonial is:
"Best shop in town. .....I tell everyone to go see Frank and he'll take care of you"
5 star rating
Penny B. from Las Vegas on 10/1/2019 for an auto service of their Ford and their testimonial is:
"Always caring, consistent and knowledgeable. Would reccomend because Frank's is the best."
5 star rating
Ronnie W. from Las Vegas on 9/27/2019 for an auto repair of their Audi and their testimonial is:
"To own a Mercedes, Audi or some of the other luxury euro models is not cheap. And repairs and maintenance at the dealers are absolutely outrageous. But at Frank's it is always great service, reasonable prices and whats most important to everyone, is a warranty that is unequaled in the industry! Go see them"
5 star rating
Honolito D. from Las Vegas on 9/23/2019 for an auto service of their Porsche and their testimonial is:
"Great customer service!"
5 star rating
Mac W. from Las Vegas on 9/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a lot of work done and I am happy with the way my vehicle is running."
3 star rating
Lonnie A. from Las Vegas on 9/21/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was ok the one thing is that my car was not washed after spending 3600 dollars and plan to do more business in the future. Just hope details like this one is paid attention to."
5 star rating
Robert R. from Las Vegas on 9/19/2019 for an auto service of their Jaguar and their testimonial is:
"Professional, courteous service at a high level."
5 star rating
Frank C. from Las Vegas on 9/19/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent service very professional keep up the good work"
5 star rating
Jonathan & Danita R. from Las Vegas on 9/10/2019 for an auto repair of their Porsche and their testimonial is:
"Honest and well-priced work with a sharp staff, plus, the car gets a good cleaning prior to picking it up, and shuttle service if needed."
5 star rating
Hope P. from Las Vegas, NV on 9/6/2019 for an auto service of their Porsche and their testimonial is:
"Very knowledgeable and professional business. Was very impressed with the service and help I got with Riley."
5 star rating
Jerry P. from Las Vegas on 8/29/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional and courteous, as always."
5 star rating
Bill R. from Las Vegas on 8/27/2019 for an auto service of their Volkswagen and their testimonial is:
"I would have them call Dave . He'll take care of your car like you want to keep it forever !"
5 star rating
James C. from Las Vegas on 8/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I am very pleased with the service, especially my representative technician, Christopher and others who work in the office, all very friendly and helpful!"
5 star rating
Thomas B. from Las Vegas on 8/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have been going to Frank's for 14+ yrs and would NEVER go anywhere else for service, quality parts, honesty and reliability!"
5 star rating
Rodolfo P. from Henderson on 8/15/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The best."
4 star rating
Pau S. from Las Vegas on 8/8/2019 for an emissions test of their Mercedes-Benz and their testimonial is:
"Great service honest"
5 star rating
Arsen Danielian, E. from Las Vegas on 8/5/2019 for an auto service of their BMW and their testimonial is:
"Very professional, excellent mechanical work, attentive and friendly staff. Delivered what was promised on time."
4 star rating
M Tobin N. from Las Vegas on 8/1/2019 for an auto service of their Volkswagen and their testimonial is:
"Excellent customer service, competitive pricing with quick and timely automotive service."
3 star rating
Greg P. from Las Vegas on 7/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The service is okay"
5 star rating
Dan H. from Las Vegas on 7/15/2019 for an auto service of their Jaguar and their testimonial is:
"Quality work. Clean shop. Travis was great keeping me informed of what was going on with my car."
5 star rating
Carlton/tosha M. from North Las Vegas on 7/5/2019 for an auto repair of their Jaguar and their testimonial is:
"This is the best luxury car repair business and experience. Customer service is friendly, professional and trustworthy. You get expert, reliable estimates and completion of work in a timely manner. They go over the entire vehicle inside and out with a fine-toothed comb and provide you with pictures and a list of whatever work your vehicle may need currently, as well as in the future, by email and text you when the estimate is completed. You can make decisions based on this information as to what you want done prior to authorization. This is very helpful when prioritizing your future repairs also. When I pick up my car, it's always spic and span looking beautifully ready to go! We love Frank's European Service because their workmanship is consistently, undoubtedly the best❣"
5 star rating
Teresa from Las Vegas, NV on 7/3/2019 for an auto service of their Jaguar and their testimonial is:
"Amazing Gem! They are kind and reasonable. No hard pressure up sale. The inform me of what I need and let you decide."
4 star rating
Wendell P. from Las Vegas on 6/24/2019 for an auto repair of their Volvo and their testimonial is:
"The entire staff at Franks has always been very professional, and friendly. I would highly recommend Franks European to anyone in need of what I consider to be honest and competent vehicle service."
5 star rating
Willie And Dorothy H. from North Las Vegas on 6/24/2019 for an auto service of their BMW and their testimonial is:
"They take care of their customers and they provide a detailed description of what needs to be done and what they have with photos. Even the driver seems like he remembers you."
5 star rating
Verna T. from Las Vegas on 6/22/2019 for an emissions test of their Volkswagen and their testimonial is:
"Thanks Christopher for your excellent customer service. I felt right at home. I am a former customer from when I owned a BMW. I liked and appreciated you all before and now I'm back with my VW Pasatt. I recently had my battery replaced and could not pass the smog check due to an OBD Fuel and Evap unset. Every place I took my car they said I just needed to keep driving it. I had already put 700 miles on the car since the battery was replaced with two rejected smog checks. Your technician was very confident my problem could be fixed and it was. Thanks for going above and beyond. could. I had my battery replaced and could not pass the smog check due to OBD Fuel & OBD EVAP unset. Everyone told me to keep driving my car."
5 star rating
Lonnie A. from Las Vegas on 6/20/2019 for an auto service of their Lexus and their testimonial is:
"Go there they are the best inn town."
5 star rating
Stacey E. from Las Vegas on 6/20/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank and his team do an excellent job! Their customer service rivals the dealership and so does their work...the only thing you'll miss is over paying! They are honest, transparent and very professional. If you own a luxury European vehicle and are in need of service, do yourself and your bank account a favor and take it to Frank's."
5 star rating
Richard A M. from Henderson on 6/17/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are very thorough. They look a the situation from every angle and try to come up with the most reasonable solution."
5 star rating
Myrna D. from Las Vegas on 6/16/2019 for an auto service of their Toyota and their testimonial is:
"There is no other service place to go. Frank has been keeping my 1997 Avalon running since 2000, I just brought a new RAV4 and he will be the only place I will take it for service."
4 star rating
Richard V. from Las Vegas on 6/15/2019 for an auto service of their Jaguar and their testimonial is:
"They are very concise"
5 star rating
Jeffrey L Glynn D. from Las Vegas, NV on 6/14/2019 for an auto service of their Jaguar and their testimonial is:
"Great people, great job!!"
5 star rating
Jon F. from Las Vegas on 6/13/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis is always very informative and thorough. He delivers on time! All the personal at Franks is wonderful! I would recommend them to all. Will be back for a service soon."
5 star rating
Tracie J. from Las Vegas on 6/7/2019 for an auto repair of their BMW and their testimonial is:
"Awesome"
5 star rating
Tracie J. from Las Vegas on 6/6/2019 for an auto repair of their BMW and their testimonial is:
"Its the best. Great prices. Excellent repairs. Awesome service providers."
5 star rating
Anonymous from Las Vegas, NV on 6/3/2019 for an auto service of their BMW and their testimonial is:
"Good diagnostics, high quality work!"
5 star rating
Arna M. from Las Vegas on 5/31/2019 for an auto service of their BMW and their testimonial is:
"i always recomend everybody Franks european service"
5 star rating
Joe E L I A S. from Las Vegas, NV on 5/23/2019 for an auto repair of their BMW and their testimonial is:
"I would tell them Frank's European service was very professional very personable friendly likeable and right on point"
5 star rating
Russell E. from Tolleson on 5/21/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"First time that I have taken a vehicle to Frank's. Very impressed with the customer service. Dave was very helpful and informative. They not only did the oil change, they also did a complete inspection on my vehicle. Great service."
5 star rating
Barbara M. from Las Vegas, NV on 5/16/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I would definitely recommend them, Travis kept us informed on everything they were doing. I really appreciate their help with the issue I was having with my Mini Cooper."
5 star rating
Robert H. from Las Vegas on 5/10/2019 for an auto repair of their BMW and their testimonial is:
"I would tell them the staff was friendly, helpful and that the work that was done was excellent. The wait area was clean as well as the rest rooms. The shop was so clean I think you could have eaten off of the floor."
5 star rating
Dave W. from Las Vegas on 5/10/2019 for an auto service of their BMW and their testimonial is:
"Frank and his team are always honest and diligent in their efforts! I would definitely recommend this service center over the dealerships. It’s a first class experience every time you walk through the door. Special thanks to Travis for always going the extra mile!"
5 star rating
Bernadette A. from Las Vegas on 5/10/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have always found everyone that has worked at Frank’s to be courteous, professional and knowledgeable about my particular car - a Mercedes-Benz. It took a lot for me to trust anybody with my baby, besides the dealership. Frank’s has been awesome,"
4 star rating
David W. from Las Vegas on 5/7/2019 for an auto repair of their BMW and their testimonial is:
"They are very through and do quality work."
5 star rating
Nicholas L. from Las Vegas on 5/6/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Go and don’t wait. If you haven't been yet, go fast! They have you covered, always! I had a small hick up when I picked my car up, a button fell off during service. The tech came out, tried to fix and then told my advisor and they’re fixing it when they get the button in. They never hesitate to go the extra mile. You will not find this level of service anywhere. Trust me, I have used various places and I will only have these guys take care of me from now on...."
5 star rating
Lee S. from Las Vegas on 5/3/2019 for an auto service of their BMW and their testimonial is:
"Best in town. Absolute professionalism, courtesy, and trustworthiness"
5 star rating
Phil L. from Las Vegas on 5/2/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Try them an give them a chance"
5 star rating
Anonymous from Las Vegas, NV on 5/1/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been a customer over the years when out of warranty on various vehicles that I have owned. When in a position to need service throughFrank and staff have had excellent results. Frank’s outlines the service and any reason of service needed or completed. Very satisfied with the customer service."
5 star rating
Laura from Las Vegas, NV on 4/30/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Travis was responsive, gave options, and was personable. Great quality service."
5 star rating
Tracie J. from Las Vegas on 4/29/2019 for an auto repair of their BMW and their testimonial is:
"They are excellent. Just try you will keep them as mechanics 4 ever"
5 star rating
Anonymous from Las Vegas, NV on 4/29/2019 for an auto service of their BMW and their testimonial is:
"Great"
5 star rating
Ronnie from Las Vegas, NV on 4/26/2019 for an auto service of their BMW and their testimonial is:
"I have had a lot of experiences with repair shops and mostly not so good, even with dealers. The first thing l did when going to Frank's was to ask for a tour. This will tell you a lot about the owner and what he thinks about his customers. They gave me the grand tour. I liked what l saw and heard. You can rest assured this is the place if you want HONESTY, QUALITY work at a reasonable price and a shop that warranty it's work far longer than any dealer or any other shop I've used. Go see these guys and you'll be glad you did."
5 star rating
Jerald W. from North Las Vegas on 4/25/2019 for an auto repair of their Porsche and their testimonial is:
"Quality service and an excellent customer service experience. If you drive a high end vehicle this is the place!"
5 star rating
Jerald W. from North Las Vegas on 4/25/2019 for an auto repair of their Porsche and their testimonial is:
"All of the quality of you'd expect from the dealer, but extremely more attentive and caring to your customer and their vehicle. Thank you for your quality customer service!"
5 star rating
April P. from Las Vegas on 4/25/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great service at a good price ,they give you pictures of the car inspection and tell you what is urgent and what you can watch so you can plan service"
5 star rating
Anonymous from Las Vegas, NV on 4/24/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great!!!"
5 star rating
Jonathan R. from Las Vegas, NV on 4/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional, thorough and good prices."
5 star rating
Andio P. from Las Vegas on 4/22/2019 for an auto repair of their BMW and their testimonial is:
"Awesome. Customer service are phenomenal!"
5 star rating
Douglas A. from Las Vegas on 4/18/2019 for an auto repair of their Land and their testimonial is:
"Frank’s European Service is very professional from start to finish. A great value."
5 star rating
Thomas B. from Las Vegas on 4/18/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Best in town ! Reliable , honest and uses quality parts"
5 star rating
Kelly T. from N. las Vegas on 4/17/2019 for an auto service of their Mini and their testimonial is:
"Absolutely fantastic, I felt very welcomed and taken care of throughout the entire process. I will be coming here regularly."
5 star rating
Glenn H. from North Las Vegas on 4/16/2019 for an auto service of their BMW and their testimonial is:
"Frank's is the best. This was my first visit. Travis treated me like a celebrity. Thanks Frank's...you gained a new customer."
5 star rating
Judy from Las Vegas, NV on 4/11/2019 for an auto service of their BMW and their testimonial is:
"Best in Las Vegas. Travis, et al, stayed with me until everything was resolved"
5 star rating
Ryan J. from Las Vegas on 4/8/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"It’s the best you can get handle everything for me and I understood what what’s going on explain thing clear thank you great service."
5 star rating
Martin from Las Vegas on 4/3/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I worked with Travis. He was very nice and helpful, always went extra mile to help me find the best solution for the best price. I think they all are great team of nice people and great specialists. Definitely recommending them to those who needs reliable solution for their vehicles. Thank you guys."
5 star rating
Ken H. from Las Vegas on 4/1/2019 for an auto service of their Audi and their testimonial is:
"Great crew. Knowledgeable, professional. The quality of the work is awesome. The TT runs better now, than it ever has. The warranty offered on your work creates peace of mind. We’ll be returning for all necessary repairs and maintenance on our vehicles."
5 star rating
Jesse from Las Vegas, NV on 3/22/2019 for an auto service of their Audi and their testimonial is:
"They do great work, show you detailed reports with pictures, dealers dont do that. I took my bmw to dealer for wattanty work and they said a bushing needed replacement. Took it to Franks, they investigated, took pics, there was no problem. Thanks Franks for always being trustworthy and someone I can trust. I’ve used Franks for both my bimmers, maintenance and large repair, always happy with results."
5 star rating
Tracie J. from Las Vegas on 3/21/2019 for an auto service of their BMW and their testimonial is:
"Excellent work and Excellent customer service. The prices are amazing. I will be utilizing their service regularly from now on.. Dave is the nicest service man ever. Ive found my new mechanics. 😁 Thanks Frank European Auto."
5 star rating
Ron S. from Las Vegas on 3/20/2019 for an auto service of their BMW and their testimonial is:
"They will get the job done right the first time."
5 star rating
Gina B. from Las Vegas on 3/19/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The best customer service I've ever received, not just from a dealership or service shop, but pretty much anywhere. I'm so impressed with how nice the guys are, how thorough the information is they share with the customers, and how easy you make the entire process."
5 star rating
Richard A M. from Henderson on 3/15/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I wouldn't and do not hesitate to recommend Frank's European Service. Their customer services is top notch. Dave Ellis always kees me updated on the progress of the service being performed, and while I've never met the technicians who work on my car I feel they do an excellent job. It is always fun to drive my car after it has been serviced because it runs smoother and seems to accelerate quicker. Thank you"
5 star rating
Glen M. from Las Vegas on 3/13/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis is the absolute best"
5 star rating
George A B. from Las Vegas on 3/6/2019 for an auto repair of their Rolls-Royce and their testimonial is:
"Don’t go anywhere else!"
5 star rating
Anonymous from Las Vegas, NV on 3/5/2019 for an auto service of their Rolls-Royce and their testimonial is:
"Great job on the car and customer services"
5 star rating
Larry from Las Vegas, NV on 2/25/2019 for an auto service of their Rolls-Royce and their testimonial is:
"They’re someone you can take your car and know they going to give you the truth and best service. Thanks Franks."
5 star rating
D. H. from North Las Vegas on 2/21/2019 for an auto service of their BMW and their testimonial is:
"They are very professional and friendly. They go the extra mile to see that your needs are met. They also keep you informed on the progress of your automobile."
5 star rating
Greg S. from Las Vegas on 2/20/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank is always on top of pre maintenance. That's a good thing if want to avoid excessive wear and unnecessary repairs, just listen to his advice"
5 star rating
Laura A. from Las Vegas on 2/13/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Simply the BEST!!"
5 star rating
John D. from Las Vegas on 2/8/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Top quality work with the best team (Dave E. & Patrick)."
5 star rating
Michael K. from Las Vegas on 2/5/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"The best. I trust them to do the job."
4 star rating
Troy from Las Vegas on 2/1/2019 for an auto repair of their Audi and their testimonial is:
"Great customer service, but only stock repairs with factory parts."
5 star rating
Anonymous from Las Vegas, NV on 2/1/2019 for an auto service of their Audi and their testimonial is:
"Great service"
5 star rating
Richard M. from Henderson on 1/31/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have always found the work done by Frank's staff to be professional and thorough."
5 star rating
Gregory S. from Las Vegas on 1/31/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great auto service and top quality repairs. An owner who will bind over backwards to give those level of services"
5 star rating
Orie M. from Las Vegas on 1/21/2019 for an auto service of their Audi and their testimonial is:
"It was very professional experience, everyone so nice. Thanks"
5 star rating
Janet I. from Las Vegas on 1/18/2019 for an auto repair of their BMW and their testimonial is:
"This was my first time taking my car into Frank's European Service and Travis was amazing. He was knowledgable, accommodating, went above and beyond, prompt with his recommendations for my car and just plain nice!! We were very pleased with our experience."
5 star rating
Jen A. from Las Vegas on 1/11/2019 for an auto repair of their Dodge and their testimonial is:
"Franks European Service never disappoints. Our vehicles are serviced efficiently by a quality and friendly staff. We wouldn’t go anywhere else."
5 star rating
Robert T. from Las Vegas on 1/10/2019 for an auto repair of their BMW and their testimonial is:
"Exceptional work. Busy shop with experience."
5 star rating
Penny from Henderson on 1/8/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"As always the best. Very consistent, takes care of their customers and excellent work. I would recommend Frank's to take care of all your automotive needs."
5 star rating
Anonymous from Las Vegas, NV on 12/20/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied"
5 star rating
Thomas B. from Las Vegas on 12/19/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"I have a friend who uses another mechanic who is a little less costly and his cars are always in the shop. Frank uses quality parts so my car is in and out quickly and has never had to be reserviced for the same issue ever."
5 star rating
Andrea G. from Las Vegas on 12/18/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Genuine Caring Employees as well as the owner. A True Pleasure Knowing I am in Safe Hands here👍"
5 star rating
Selene P. from Las Vegas on 12/18/2018 for an auto repair of their BMW and their testimonial is:
"I’ve only used their services once but found them to provide excellent customer service. Workmanship is great so far. I would definitely recommend them!"
5 star rating
John H. from Las Vegas on 12/12/2018 for an auto repair of their Land and their testimonial is:
"Excellent service and honest."
5 star rating
Bill R. from Las Vegas on 12/9/2018 for an auto service of their Volkswagen and their testimonial is:
"Great people -- you can trust the service !"
5 star rating
Sam K. from Las Vegas on 12/6/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Honesty and fairness ."
5 star rating
Lorraine from Las Vegas, NV on 11/28/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Travis was top of his d updates, excellent service."
5 star rating
Jim N. from Las Vegas on 11/26/2018 for an auto service of their BMW and their testimonial is:
"I'm completely satisfied with the services performed. The visual report and recommendations is a plus."
5 star rating
J. R. from Las Vegas on 11/18/2018 for an auto service of their Porsche and their testimonial is:
"Very professional and thorough. Thanks."
5 star rating
Sam W. from Las Vegas on 11/17/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Fair price, excellent service, expert technicians, and honest representatives. What more could you ask for? I am a happy camper."
5 star rating
Dr. George A B. from Las Vegas on 11/16/2018 for an auto repair of their Rolls-Royce and their testimonial is:
"I constantly tell people about the work Frank's EU Svs has done on my Rolls-Royce. The care is difficult to work on and Frank's always comes through/"
5 star rating
Arna M. from Las Vegas on 11/16/2018 for an auto service of their Rolls-Royce and their testimonial is:
"Highly recommend"
5 star rating
Gustavo V. from Las Vegas on 11/16/2018 for an auto repair of their BMW and their testimonial is:
"Great service. They told you what they were going to do and did it. Always on top of everything. Really made one feel welcomed"
5 star rating
Paul B. from Las Vegas on 11/15/2018 for an auto service of their Porsche and their testimonial is:
"Received best customer service experience in a very long time. Nice to know a company still believes good service and a friendly staff still matters,"
5 star rating
Kekoa S. from N. las Vegas on 11/6/2018 for an auto repair of their BMW and their testimonial is:
"Great"
5 star rating
Bobby M. from Las Vegas on 10/21/2018 for an auto repair of their BMW and their testimonial is:
"I had an excellent experience with Frank's from the very first call. The customer service I received from Travis was impeccable, and I will certainly return in the future for my vehicle's service needs."
5 star rating
Jerry from Las Vegas, NV on 10/10/2018 for an auto service of their BMW and their testimonial is:
"Very friendly and professional."
5 star rating
Bernadette A. from Las Vegas on 10/5/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Franks always goes above and beyond in trying to provide the best of service."
5 star rating
Kenneth S. from Las Vegas on 10/3/2018 for an auto service of their Jaguar and their testimonial is:
"Excellent work excellent customer service I will use this shop in the future most people with a car that cost over $100,000 will only use the dealer I feel the work performed was just as good if not better than the dealer thanks for a great job. Kenneth Steel"
5 star rating
Elizabeth R. from Henderson on 9/28/2018 for an auto service of their Volkswagen and their testimonial is:
"I would tell them Travis was amazing. He took the time to discuss every option with me and gave me an honest opinion, which I work in the business and that is so greatly appreciated. Very comparable prices. Just the quality of service mad me very happy. I would definitely recommend and already have to Frank’s"
5 star rating
Willie And Dorothy H. from North Las Vegas on 9/28/2018 for an auto repair of their BMW and their testimonial is:
"They inform you about the needs of your car. They are very professional and friendly at the same time."
5 star rating
Dennis F. from Las Vegas on 9/13/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service!!"
5 star rating
Gregory S. from Las Vegas on 8/28/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Mr. & Mrs. Scandura personally operates the remarkable "Franks" European auto Service on a personal daily basis. Giving every customer the most professional one on one attentive care as needed to be the most honest and reliable auto repair service you can find."
5 star rating
John D. from Las Vegas on 8/20/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Dave is the best.....we're always on the same page with my vehicle needs."
5 star rating
Wendy M. from Las Vegas on 8/20/2018 for an auto repair of their Volkswagen and their testimonial is:
"I would absolutely recommend them, friendly, efficient, clean, price was the best I found.. thank you . Dave was amazing and everyone was friendly"
5 star rating
Jasmin G. from Las Vegas on 8/16/2018 for an auto repair of their Land and their testimonial is:
"The best service I’ve ever received I’m a customer for life ☺️☺️☺️"
5 star rating
Steven M. from Las Vegas on 8/13/2018 for an auto repair of their BMW and their testimonial is:
"No one ever wants to pay a lot of money for vehicle repairs so when you do, you need to get servicing from a trusted establishment. It is that trust that keeps me coming back to Franks. Sometimes getting your car right takes longer than expected. Frank and his staff go the extra mile to find the problem(s) explain them to you and insure your satisfaction. I am a very satisfied customer."
5 star rating
Judy S. from Las Vegas on 8/6/2018 for an auto repair of their Land and their testimonial is:
"Quality is excellent."
5 star rating
Judy S. from Las Vegas on 8/6/2018 for an auto repair of their Land and their testimonial is:
"Quality is excellent. Thomas was excellent, very respectful, I trust my car with Frank's mechanics and reps. I found a home for my car. Thank you."
5 star rating
Dara from Las Vegas, NV on 8/6/2018 for an auto service of their Land and their testimonial is:
"Excellent customer service. They are conscientious and do good work. They work hard to make the customer happy with the end result."
5 star rating
Arna from Las Vegas, NV on 8/6/2018 for an auto service of their Land and their testimonial is:
"The best service in town"
5 star rating
John H. from Las Vegas on 8/1/2018 for an auto service of their smart and their testimonial is:
"I highly recommend them for any vehicle service."
5 star rating
Brenda from Las Vegas, NV on 7/27/2018 for an auto service of their smart and their testimonial is:
"My car runs beautiful! Thanks to the great team."
5 star rating
Alan P. from Henderson on 7/25/2018 for an auto repair of their Land and their testimonial is:
"Awesome thank you gays"
5 star rating
Ken S. from Las Vegas on 7/25/2018 for an auto service of their Volkswagen and their testimonial is:
"Very professional and knowledgeable."
5 star rating
Dave Is My Service P. from Las Vegas, NV on 7/24/2018 for an auto service of their Volkswagen and their testimonial is:
"That I am always satisfied with the work done to my car Dave is my service person u"
5 star rating
Jung P. from Las Vegas on 7/22/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Honest people and do good work"
5 star rating
Jj from Las Vegas, NV on 7/16/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Great people good work trustworthy"
5 star rating
Lauren N. from Nothh Las Vegas on 6/25/2018 for an auto service of their Lincoln and their testimonial is:
"My car overheated one day and by shear luck, I parked it at Frank's. The customer service and quality of work was absolutely amazing! From the initial call to see if they would accept my car (its domestic) up until I picked it up. I wish all auto service centers were as efficient and honest as Frank's. I'm so pleased with my experience, I'm considering buying a European vehicle just so I can take it to them. Of course Frank said that wasn't necessary. I love this place and I'll definitely be back."
5 star rating
Brigitte from Las Vegas, NV on 6/20/2018 for an auto service of their Lincoln and their testimonial is:
"We are very happy with our experience- it was very professional and excellent customer service thank you very much for everything"
5 star rating
Roseann B. from Las Vegas on 6/5/2018 for an auto service of their Toyota and their testimonial is:
"This absolutely the best shop I have ever worked with to keep my truck running the best possible. They always give me a quote and that ends up being the cost, no hidden extras. The work they have done to my truck is the best I have experienced."
5 star rating
Joe D. from Las Vegas on 5/31/2018 for an auto repair of their Audi and their testimonial is:
"Took my wife’s Audi to Frank’s for air suspension issue which the local Audi service dept left me with the feeling that they were not troubleshooting correctly. Frank’s found the issue quickly (it as not what the Audi guys were going to replace). Very complicated repair and done perfectly"
5 star rating
Jessica B. from Las Vegas on 5/17/2018 for an auto service of their Porsche and their testimonial is:
"No question!! Frank’s is the BEST service shop in town!! Over the moon happy with everything. Thank you Team Frank!"
5 star rating
Guy J. from Las Vegas on 5/8/2018 for an auto repair of their Jaguar and their testimonial is:
"Do it once Do it right are Frank MOTO, always fixe the first time. Thanks"
5 star rating
Elaine W. from Las Vegas on 4/19/2018 for an auto repair of their Volvo and their testimonial is:
"Our daughter recommended Frank's and we would gladly recommend them to others. Clean, attractive entry. Complete diagnostics preformed, recommendations communicated, thorough description of work preformed with clarity. Pleasing experience."
5 star rating
Gary S. from Las Vegas on 4/15/2018 for an auto service of their Volvo and their testimonial is:
"A couple of weeks ago, I took my 2006 Volvo Ocean Race Edition to Frank's European. Our car only has about 82,000 miles, however I had a lot of deferred maintenance that required repair. Dave suggested a diagnostic test on the vehicle. I had taken it in because the car had a vibration while driving. I cannot say enough about this company. They provided me with a list of items that the car needed, including a front wheel bearing. I would like to thank Frank's Automotive and Dave for providing me with excellent service. The car now runs like new with no front end noise. Thank you Frank and Dave for your excellent service. You are now my repair/service shop."
5 star rating
Dan B. from Las Vegas on 4/11/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Best auto service I’ve had in 42 years of car ownership. Travis gave me a first-class welcome- and Dave Ellis is a customer service god."
5 star rating
Jeff D. from Las Vegas on 4/9/2018 for an auto repair of their Triumph and their testimonial is:
"Very friendly and knowledgeable. Thanks"
5 star rating
Anonymous from Las Vegas, NV on 4/5/2018 for an auto service of their Triumph and their testimonial is:
"Outstanding customer service and communication"
5 star rating
James F. from Las Vegas on 3/26/2018 for an auto service of their BMW and their testimonial is:
"Dave was excellent to work with"
5 star rating
Pate T. from Las Vegas on 3/22/2018 for an auto service of their BMW and their testimonial is:
"Absolutely NO Complaints !"
5 star rating
Tawia A. from Las Vegas on 3/18/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank's European Service's quality of work and customer service is excellent."
5 star rating
Andrew G. from Las Vegas on 3/13/2018 for an auto repair of their Audi and their testimonial is:
"Excellent value"
5 star rating
Greg S. from Las Vegas on 2/23/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"They will fix the problem."
5 star rating
Greg S. from Las Vegas on 2/23/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"They will fix the problem!"
5 star rating
A. B. from Las Vegas on 2/6/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are not pushy and explain each and every issue with the customer. No service is completed without your permission. The staff is friendly and personable. I called Jason the wrong name of James and he made a joke about it but I felt so bad I had called him the wrong name..I was so embarrassed. So JAMES hopefully this will be printed so you get a public apology....so sorry and thank you for making me laugh!"
5 star rating
Taryrece S. from Las Vegas, NV on 1/27/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service at Frank’s is absolutely incredible. I can’t express how pleasant it was working with these professionals. Special thanks to Jayson. He will exceed any and all of your expectations."
5 star rating
Mona B. from Las Vegas, NV on 1/22/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"As a first time customer, I was happy with every aspect of my service. My Service Advisor, Dave was very attentive & professional. The text reports of the various stages of the service was expressive. Prices were fair. I highly recommended everyone to check them out. before going elsewhere."
4 star rating
Paiboon C. from Las Vegas on 1/19/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Good job"
5 star rating
Michael C. from Las Vegas on 12/31/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"It's a very friendly atmosphere and we felt welcome. The service advisor was very outgoing. The service was well done and reasonably priced. No pressure at all to have extra work done. That alone is enough reason to go back. My wife loved the complimentary car wash!"
5 star rating
Myrna D. from Las Vegas on 12/7/2017 for an auto service of their Toyota and their testimonial is:
"I would have to say "What are you waiting for" make an appointment now. I can't say enough good things about Frank, Debbie and their whole staff. If you are a single woman they are the only place to go, you can rust them to be honest with you. After almost 20 years of going to them I probably sound like a broken record but I love the whole operation."
5 star rating
Marios S. from Flagstaff on 11/28/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"Beyond excellent!"
5 star rating
Roseann from Las Vegas, NV on 11/22/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can recommended Frank's for anything you can afford to do"
3 star rating
Charles V. from Las Vegas on 11/22/2017 for an auto service of their BMW and their testimonial is:
"The service was good until I got my vehicle home and opened the trunk and found parts that were not put back on the car."
5 star rating
Andrew G. from Las Vegas on 11/22/2017 for an auto repair of their Audi and their testimonial is:
"Helpful and professional"
5 star rating
Rosezan from Las Vegas, NV on 11/22/2017 for an auto service of their Audi and their testimonial is:
"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can not recommended Frank's for anything you can afford to do"
5 star rating
Dan B. from Las Vegas on 10/24/2017 for an auto service of their BMW and their testimonial is:
"Outstanding people and quality service."
5 star rating
Anonymous from Las Vegas, NV on 10/22/2017 for an auto service of their BMW and their testimonial is:
"great shop, I feel very safe sending my wife there, always upfront and transparent."
5 star rating
Anne G. from Las Vegas on 10/18/2017 for an auto repair of their BMW and their testimonial is:
"I’m rate Frank’s European service as A-plus. Randy and Dave are first class in customer care. I have a 17 year old BMW and they have taken excellent care of my car for this past several years. Their service is fast fair and efficient with pricing competitive. I highly recommend Frank’s European Service."
5 star rating
Bill R. from Las Vegas on 10/17/2017 for an auto repair of their Volkswagen and their testimonial is:
"Dave never gives up. The car ruins better than new and it's 11 years old."
5 star rating
Veronica E. from Las Vegas on 10/13/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"Quick and efficient service. 100% better and fair pricing and service than the overly marketed local competitor!"
5 star rating
Christopher L. from North Las Vegas on 9/14/2017 for an auto repair of their BMW and their testimonial is:
"I was extremely pleased with the service and the feedback at Frank's. Prices are reasonable and the facility was State of the Art."
5 star rating
Susan K. from Las Vegas, NV on 9/13/2017 for an auto service of their BMW and their testimonial is:
"I would highly recommend Frank's European Service to anyone who needs to have car repairs. They go above and beyond in customer service. They have fair pricing for their services. I like the photos they send after each inspection. It gives me an extra piece of mind knowing that the service was actually performed as requested."
5 star rating
Will E. from Las Vegas on 9/5/2017 for an auto service of their BMW and their testimonial is:
"Frank's provides top notch service at reasonable prices."
5 star rating
Sharon S. from Las Vegas on 8/8/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Good quality, professional, friendly personnel. Always happy to answer my questions regarding recommended repairs on my vehicle. Reliable service & really care about their customers!??"
5 star rating
Thom P. from Las Vegas on 8/2/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest people, don't do work without consulting you. offer solutions to repairs that are down the road a bit. pleasant environment. offer shuttle service to work. fair prices. very consistent."
3 star rating
Yared from Las Vegas, NV on 8/2/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Over priced jiffy lube service. I went back to the dealer for better price and service"
5 star rating
Edward Z. from Las Vegas on 7/24/2017 for an auto repair of their BMW and their testimonial is:
"There was an issue with the car's window tinting and Frank's folks were great. It is rare to be very pleased with a situation that starts with an unacceptable outcome, but goes on to work hard to recover trust and satisfaction. Rare in this industry! They really exceeded expectations."
4 star rating
Micheal P. from Las Vegas on 7/11/2017 for an auto repair of their Volkswagen and their testimonial is:
"Quality of work is excellent, be prepared to leave your vehicle there for awhile though."
5 star rating
Jlf from Las Vegas, NV on 7/6/2017 for an auto service of their Volkswagen and their testimonial is:
"I drive a BMW product so have had several BMW kind of days and I'm afraid that Frank and his shop had to share in some of my misery unfairly that said Frank and is team are the best and I should have maintained the confidence I have always had in their work. Thanks to everyone !"
5 star rating
Bill R. from Las Vegas on 7/1/2017 for an auto repair of their Volkswagen and their testimonial is:
"Best place in town"
5 star rating
Dan B. from Las Vegas on 6/23/2017 for an auto repair of their BMW and their testimonial is:
"Great service and very responsive."
5 star rating
John D. from Las Vegas on 6/19/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"I've never been disappointed from any repairs, Patrick's knowledge and expertize is the best."
5 star rating
Terre B. from Las Vegas on 6/18/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"One receives excellent and caring service."
3 star rating
Edward Z. from Las Vegas on 6/15/2017 for an auto service of their BMW and their testimonial is:
"Do not have any window tinting there. It was twice as expensive as other options and I have to have it redone, because there are flaws and bubbles in the windows. I had to rent a car because they had my car for a week. When I turned the rental back in, my car was still not ready. So Frank's "rented" me a loaner. Randy was great and did not charge me, but overall, I would have issues recommending Frank's."
5 star rating
Myrna D. from Las Vegas on 6/14/2017 for an emissions test of their Toyota and their testimonial is:
"I always tell people if they have a car type that Frank's works on then they had better start going there because they will never get better or a more honest auto repair shop in the country. I have been taking my car to Frank for almost 20 years and I am just amazing that the service just gets better. I love Frank and Debbie and their whole crew. Thank you guys."
5 star rating
Barbara S. from Las Vegas on 6/9/2017 for an auto repair of their BMW and their testimonial is:
"I would and have told them I have always received fabulous service. The building and outside is always clean. Employees are always friendly and never try to rush. Since my BMW went out of warranty, this is the place to go."
5 star rating
Kelly from Las Vegas on 6/8/2017 for an auto service of their Volkswagen and their testimonial is:
"Excellent. They will treat you with respect and take good care of your vehicle. I love how they worked around my schedule, too. The courtesy shuttle makes the experience so convenient."
5 star rating
Charlie S. from Henderson on 6/6/2017 for an emissions test of their Mercedes-Benz and their testimonial is:
"I have said it before and I will say it again, Frank is the only one I trust with my car. I feel safe with my vehicle in his hands! Thanks again for the education and pictures to help understand what is going on with my car! I will never go anywhere else"
5 star rating
Dan B. from Las Vegas on 6/2/2017 for an auto service of their BMW and their testimonial is:
"I definitely would recommend."
5 star rating
Willie from Las Vegas, NV on 5/23/2017 for an auto service of their BMW and their testimonial is:
"Frank's European Service explained everything that our car and everything was handled in a courteous and professional manner."
5 star rating
Darryl A. from Las Vegas on 5/18/2017 for an auto repair of their Jaguar and their testimonial is:
"The most thorough and honest mechanic I've ever been to. They are not the most inexpensive shop in town...but trust me...you get what you pay for. Great service!"
5 star rating
Myrna D. from Las Vegas on 5/12/2017 for an auto repair of their Toyota and their testimonial is:
"It is so refreshing to know that even after going to Frank's for almost 20 years I can still receive the same awesome service that I did when I first started using their services. Frank, you and Debbie and your staff are a cut above any one else in the business."
5 star rating
Anne G. from Las Vegas on 5/12/2017 for an auto repair of their BMW and their testimonial is:
"Frank and his crew take very good care of my 15 year old BMW. I choose to drive this older car and am able to do that because I can take it to Frank's for routine and extra type maintenance. His staff and crew are exceptionally nice and attentive. I can justify spending money on a car this old because the prices at Frank's auto are reasonable and the work is guaranteed."
5 star rating
John D. from Las Vegas on 4/28/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"I have recommended to my friend for the great customer service, Patrick's knowledge and his quality of work is outstanding."
5 star rating
Daisy from Las Vegas, NV on 4/27/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Good communication with service advisor. I found him honest and trustworthy"
5 star rating
Guy J. from Las Vegas on 4/24/2017 for an auto service of their Jaguar and their testimonial is:
"They will get you a full vision of the state of your car health, so you make the best decision about any repairs that need to be done."
5 star rating
Karen from Las Vegas, NV on 4/18/2017 for an auto service of their Jaguar and their testimonial is:
"It is always exceptional."
5 star rating
Robert S. from Las Vegas, NV on 4/5/2017 for an auto service of their Jaguar and their testimonial is:
"Excellent service and care of my vehicle!"
5 star rating
Kirby B. from Las Vegas on 4/2/2017 for an auto service of their BMW and their testimonial is:
"Great work at a good price."
5 star rating
Charlotte D. from Las Vegas on 3/30/2017 for an auto repair of their BMW and their testimonial is:
"Excellent customer service with great turn around time on repairs."
5 star rating
Mark from Las Vegas, NV on 3/23/2017 for an auto service of their BMW and their testimonial is:
"Frank's is the best. Their honesty, reasonable pricing and professionalism is second to none!"
5 star rating
Jesse from Las Vegas, NV on 3/15/2017 for an auto service of their BMW and their testimonial is:
"They ate great, honest, and provide better service than the dealer."
5 star rating
Anonymous from Las Vegas, NV on 3/9/2017 for an auto service of their BMW and their testimonial is:
"Very good place to take the automobile for maintenance."
5 star rating
Myrna D. from Las Vegas on 2/27/2017 for an auto repair of their Toyota and their testimonial is:
"Frank runs such an honest shop. I did not know that the work I needed was under warranty, and would have not known except they called me and said don't worry about the cost of this repair as it is all covered by warranty. I don't know of another shop in town that would have done the same. This whole team is the very best there is"
5 star rating
Joel G. from Henderson on 2/7/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"They are the best! I should have used them a long time ago."
5 star rating
Dee D. from Las Vegas, NV on 1/28/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"During my service I was informed throughout the time my car was in the shop. Leonard sent me updates by text with a time frame for completion along with costs. He gave me a car to use while my car was being serviced. The cost of service was affordable, convenient and the customer service was exceptional!"
5 star rating
Bill R. from Las Vegas on 1/28/2017 for an auto repair of their Volkswagen and their testimonial is:
"Dave is great. He made me feel welcome and well informed."
5 star rating
Willie from Las Vegas, NV on 1/13/2017 for an auto service of their Volkswagen and their testimonial is:
"The service was done in a timely manner. We shuttle service provided was just what we needed."
5 star rating
Jim B. from Las Vegas on 1/9/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"I came to your facility to replace a headlight. Leonard checked records and found it was still under warranty so no charge. I appreciate your honesty!"
5 star rating
Jamie from Las Vegas, NV on 1/5/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"The customer service was great! We were quoted one price and they ended up getting done faster then they thought so it ended up being less and we got an oil change! We will def come back!"
5 star rating
Rigo from Las Vegas, NV on 12/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They are my number one choice when it comes to taking care of my Merc service needs."
5 star rating
Karen W. from Las Vegas on 12/19/2016 for an auto service of their GMC and their testimonial is:
"Working with the team at Frank's, can be sumed up simply, complete trust."
4 star rating
Sean M. from Las Vegas, NV on 12/13/2016 for an auto service of their GMC and their testimonial is:
"Frank's is an honest shop, and they care about doing good work. In the process of repairing and electrical issue, a separate electrical issue was created, and we did not discover it until we got the car home. We took the car back to Frank's and they repaired the issue, filled the car up with gas, and delivered it back to us. We will use them again."
5 star rating
J F. from Las Vegas on 12/8/2016 for an auto repair of their Mini and their testimonial is:
"I trust them to service my car honestly."
5 star rating
James F. from Las Vegas on 12/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Trust them to repair my car honestly."
5 star rating
Denise B. from Henderson on 12/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only place I take my car for service."
5 star rating
Andrew P. from Las Vegas on 12/2/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Top notch service and customer service is awesome!"
5 star rating
Sharon from Las Vegas, NV on 11/30/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them about the blatant bigotry, I experience. And to never let Leonard be involved with them"
5 star rating
Karina V. from Las Vegas on 11/30/2016 for an auto repair of their BMW and their testimonial is:
"great service and prices. my car is running great again."
5 star rating
Lou D. from Las Vegas on 11/18/2016 for an auto repair of their Toyota and their testimonial is:
"They are the best in town. They value their customers and take pride in their work."
5 star rating
Anonymous from Las Vegas, NV on 11/15/2016 for an auto service of their Toyota and their testimonial is:
"honest service and friendly service personnel"
5 star rating
Paul from Las Vegas on 11/4/2016 for an auto repair of their Dodge and their testimonial is:
"Tracy was knowledgeable, pleasant, and overall very great"
5 star rating
Sylvia C. from Voorheesville on 10/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Fast, efficient service. Feel they are trustworthy and the 3 year or 36,000 mile warranty is a plus. That shows that they have confidence in the work they perform."
5 star rating
Lynn M. from Las Vegas on 10/18/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Highly skilled and honest"
5 star rating
Kim O. from Las Vegas on 10/12/2016 for an auto repair of their Infiniti and their testimonial is:
"The Staff is very helpful and always go's out of their way to get the best repairs for the best cost and for the top performance for my vehicle needs. The staff is very friendly and makes you feel like family. God bless them all with prosper and Good health."
5 star rating
James F. from Las Vegas on 10/7/2016 for an auto service of their Mini and their testimonial is:
"Honest people straight forward with repair recommendations and work performed high quality they fixed my oil leak."
5 star rating
David S. from N. las Vegas on 10/4/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"That it was great and I would rather take it there than the dealership"
5 star rating
Ellen B. from Henderson on 10/3/2016 for an auto service of their Porsche and their testimonial is:
"I would highly recommend Frank Mercedes for good work and a excellent shop and courtesy."
5 star rating
Gener P. from Las Vegas, NV on 9/28/2016 for an auto service of their Porsche and their testimonial is:
"Friendly and courteous Customer Service makes me feel welcome. AAA quality of work and service, when you pick up your vehicle it always look fresh and clean. More power guys !"
5 star rating
Lynn M. from Las Vegas on 9/24/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent and honest. Can find hard to get parts."
5 star rating
Mark G. from Henderson on 9/16/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good work and prompt delivery"
5 star rating
Penny S. from Las Vegas on 9/14/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them (and I do tell them) of the confidence I have in Frank's and have had for many years"
5 star rating
Dave H. from Las Vegas on 9/14/2016 for an auto service of their BMW and their testimonial is:
"Very professional and everything was well explained Leonard was easy to deal with and very helpful"
5 star rating
Michael M. from Henderson on 9/7/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent, honest and fast."
5 star rating
Myrna D. from Las Vegas on 9/4/2016 for an auto repair of their Toyota and their testimonial is:
"Over the top. I have been a customer for 17 years and I have never been let down by the quqlity of work or the customer service. They don't come any better."
5 star rating
Gener Pineda 05 E 5. from Las Vegas, NV on 9/2/2016 for an auto service of their Toyota and their testimonial is:
"Customer service is A1, Service advisor David was outstanding very honest and made me feel like family... The job was perfect from day one to finish. I will definitely recommend to all my friends and family."
5 star rating
Jt M. from Las Vegas on 8/29/2016 for an auto repair of their Jaguar and their testimonial is:
"Great service for highe end automobiles."
5 star rating
Karen S. from Las Vegas on 8/25/2016 for an auto service of their smart and their testimonial is:
"I really enjoyed dealing with Leonard. After my first contact with him, I feel like I have known him a very long time. He's a real people person and made me feel real comfortable. I was also given a ride home and picked up by Greg, when my car was ready. I arrived back to a very clean vehicle, ready to drive away. My experience was wonderful and I will definitely be coming back."
5 star rating
John D. from Las Vegas on 8/25/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have talked and recommended Frank's to a friend for his '98 Audi. He is constantly looking around for a reliable mechanic, just as I was before I discovered Frank's. Hopefully, he will heed my advice."
5 star rating
Marie S. from Las Vegas on 8/20/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"At Frank's you truly feel like a welcome client from the greeting that you receive as soon as you step inside to the quality of service."
5 star rating
Robert from Las Vegas, NV on 8/10/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only maintenance shop in Las Vegas that I trust with my car. The work is exceeds dealer quality and at a fair and reasonable prices."
5 star rating
John D. from Las Vegas on 8/10/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"With Leonard in the front and Patrick in the back, you can't ask for any better service and expertise."
5 star rating
Nelson V. from Las Vegas on 8/4/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Yes I will recommend"
5 star rating
Daniel Z. from Las Vegas on 8/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Great mechanical and customer service."
5 star rating
Thomas M. from Henderson on 7/29/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I'd highly recommend them. Service is excellent. Done quickly and efficiently."
5 star rating
Willie H. from Las Vegas on 7/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank has been servicing my vehicles for a very long time and I am very satisfied with the quality of service I have received over the years."
5 star rating
George C. from Henderson on 7/8/2016 for an auto service of their Jaguar and their testimonial is:
"Dave was awesome! He made me feel like we were old friends. It doesn't get any better than that."
5 star rating
Glen K T. from Henderson on 7/4/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"A much better experience than the dealership in both cost and service."
5 star rating
David M. T. from Henderson on 6/27/2016 for an auto repair of their BMW and their testimonial is:
"The customer service reps have always been top notch in that they are knowledgeable, congenial and focused on getting my service needs addressed. They are also forthright on telling me what I will be looking at and not what I want to hear necessarily. Towards this, they thoroughly review every item on my estimate making sure I understand the work involved and the time frame I may expect it to be done in. The work required is further supported by actual photos of my vehicle depicting the areas requiring servicing. This adds to the transparency of Frank's business model and practices. Never once had I had any surprises in the outcomes nor have I ever had to make a turnaround visit to tweak of redo work performed. I continue to be very pleased and impressed with Frank's and its staff and do not hesitate to make them my go-to service for repairs and maintenance."
3 star rating
Anonymous from Las Vegas, NV on 6/27/2016 for an auto service of their BMW and their testimonial is:
"Friendly customer service reps who explain every detail of the work to be performed. Items needing service are supported by actual photos of the affected areas of your vehicle adding greatly to the level of transparency in their business practices. All work performed on my car has never required a turnaround visit to tweak or redo services done."
5 star rating
Rev. Rob W. from Las Vegas on 6/22/2016 for an auto service of their Cadillac and their testimonial is:
"Amazing service and honest business practices. Best repair shop in Las Vegas."
5 star rating
Jennifer K. from Las Vegas on 6/20/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have already been telling everyone I know what amazing service I received. Frank's didn't have to honor the warranty that was 1 month past the date but they chose to. I cannot express enough what wonderful customer service they gave me. It was truly a blessing. Thank you so much!!"
5 star rating
Myrna D. from Las Vegas on 6/18/2016 for an auto service of their Toyota and their testimonial is:
"How many ways are there to say great, excellent, outstanding. After having my cars serviced by Frank for 17 years I know I sound like a broken record, but they are the greatest. Always keep you informed on the progress of your car and always have it ready as promised."
5 star rating
Mrs.hobbs from Las Vegas, NV on 6/12/2016 for an auto service of their Toyota and their testimonial is:
"They do good job,excellent service :-)"
5 star rating
James Brown from Las Vegas on 6/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Go and save money. In fact, a friend of mine owns a SL500, who I recommended he visit Frank's. He usually goes to another Mercedes Benz shop and wanted to try a new place. He was a bit disappointed in the his previous shop. I also went there for a oil change special and not been back since then. They have sent many emails asking for a return for service. I may return to their shop only if I get an offer that I can't refuse. Otherwise I will go to Frank's."
5 star rating
Judy H. from Las Vegas on 6/6/2016 for an auto service of their Mini and their testimonial is:
"Excellent service, no surprises. Everything was checked and all needed work was done promptly. It helped they have rental cars. I was able to have no interruptions with my day-to-day routine."
5 star rating
Mary B. from Las Vegas on 6/1/2016 for an emissions test of their Volvo and their testimonial is:
"I would definitely suggest that they give you all a call to set up an appointment for their vehicle. The staff is friendly, courteous, and efficient."
5 star rating
Lou D. from Las Vegas on 5/28/2016 for an auto repair of their Toyota and their testimonial is:
"The quality of work is always the finest. All personnel is very helpful and friendly. I can't recommend them highly enough. Give them a try and you will never go any where else."
5 star rating
Danny R. from North Las Vegas on 5/25/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"The best in town!"
5 star rating
Mark L. from Las Vegas on 5/24/2016 for an auto repair of their BMW and their testimonial is:
"Yes. I have already recount Frank's service to some of my friends."
5 star rating
Linda J. from N.las Vegas on 5/23/2016 for an auto service of their BMW and their testimonial is:
"Left my car with Dave for an oil change. Taylor did a thorough vehicle inspection and sent me the report via email, which I was able to pull up on my cell phone. Taylor included pictures with the report, very cool! Dave went over the report with me and explained things that we need to watch. They took me home and picked me up. They also washed my car and provided a bottle of water! Everyone at Frank's are very friendly and available to answer any questions you may have. Excellent customer service! I am a repeat customer and fully trust them to work on my car. I recommend them to anyone that wants an honest mechanic! I enjoyed meeting Dave! Thanks to everyone at Frank's!!"
5 star rating
Anonymous from Las Vegas, NV on 5/23/2016 for an auto service of their BMW and their testimonial is:
"Left my car with Dave for an oil change. Taylor completed a thorough vehicle inspection and emailed the report to me, which I was able to pull up on my cell phone. Full review, with pictures! Dave called me and went over the report, and explained any items that I need to keep an eye on. Everyone is extremely friendly and answer any questions you might have. I am a repeat customer and have full trust in them to take care of my car. Outstanding customer service. They took me home and came back and picked me up. They also washed my car and provided a bottle of water, which is a nice feature!! Would recommend to anyone that wants an honest mechanic!!"
5 star rating
Lily L. from Las Vegas on 5/21/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I will tell them honestly that you guys can be trusted when it comes to fixing cars."
5 star rating
Andrea G. from Las Vegas on 5/19/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"High Integrity company, highly skilled mechanics, Leonard is a "Star" as a Service Manager and Greg is a Delightful Chauffeur for picking you up and bringing to the shop. Prices are Quite Reasonable on most repairs."
5 star rating
Angela B. from Las Vegas on 5/19/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I love this shop I am always treated with 1st class service and the staff treat u like family. Thank u Mike for your warm conversation and Leonard for the Frank Sinatra music it was so refreshing....thank u also for opening early to take care of me..you did not have to but do know it's much appreciated. God bless and take care."
5 star rating
Gayle I. C. from Las Vegas on 5/17/2016 for an auto repair of their smart and their testimonial is:
"If feel secure about repairs & service When I called regarding concerns Traci asked when I would like to bring my vehicle in. Complimented me on being observant regarding my vehicle. Really like the environment at Frank Mercedes"
5 star rating
Lisa K. from North Las Vegas on 5/7/2016 for an auto repair of their BMW and their testimonial is:
"Very professional, courteous. Would highly recommend."
5 star rating
George C. from Henderson on 5/4/2016 for an auto service of their Jaguar and their testimonial is:
"This is the place to go when you want professional service at a reasonable price. These folks are honest and always helpful. I'm so glad I found them."
5 star rating
R, A. from Las Vegas on 5/2/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They are honest and fair to the extent that when necessary Mechanic Patrick will actually come out front and thoroughly explain what the problems are and what needs to be done. Furthermore, they could have completed work that I thought was needed but advised that it was not. That tells me everything I need to know about their credibility."
5 star rating
Thomas B. from Las Vegas on 4/27/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They use quality parts unlike many other places so I may pay more BUT the service and the parts are always the very best! That's important to me!"
5 star rating
Thomas B. from Las Vegas on 4/27/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's uses the best parts unlike many other shops used by friends of mine. My car always runs perfectly while their cars always seem to be in the shop for repairs. I believe you get what you pay for!"
5 star rating
Anonymous from Las Vegas, NV on 4/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff were very pleasant. Leonard was straightforward and honest. He fully explained everything. There were no surprises. I appreciate that."
5 star rating
Will from Las Vegas, NV on 4/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Good value & knowledgeable staff"
5 star rating
Beverly P. from N.las Vegas on 4/15/2016 for an auto repair of their BMW and their testimonial is:
"I don't have to be asked. I readily tell people about the great service provided and accommodating staff employed by Frank's European Service. You and your peeps are AWESOME."
5 star rating
Harold N. from N. las Vegas on 4/15/2016 for an auto service of their BMW and their testimonial is:
"EXCELLENT SERVICE!!!"
5 star rating
Gt from Las Vegas, NV on 4/15/2016 for an auto service of their BMW and their testimonial is:
"Excellent"
5 star rating
Randall B. from Las Vegas on 4/12/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome"
5 star rating
Tracy D. from Las Vegas on 4/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"This place is dedicated to giving you excellent service from the time you enter the door! They are very direct in finding the source of your cars problem, without trying to sell you thing you don't need. I would recommend Frank's European to any looking to have their car repaired right the first time without unnecessary parts and labor being added just to make a profit."
5 star rating
Mike S. from Henderson on 4/8/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional and knowledgable about their business. Excellent to deal with. Best part besides quality of work; they inspect the car for any issue. It's not a service mill like most others!"
5 star rating
Marilyn O. from Las Vegas on 4/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"You do very good work."
5 star rating
Susan A. from Las Vegas on 4/1/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Exceptional, Everyone at the shop from Greg the trusted driver, to Lenard the great helper and Brad who maded all the arrangements for my car service. I Thank You all. Just a great all around experience."
3 star rating
Anonymous from Las Vegas, NV on 3/31/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Dave was great. Friendly"
5 star rating
Linda L. from Las Vegas, NV on 3/30/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard and Dave were just great!!! They are the Best customer service workers I have ever met. They made me very comfortable while waiting for my car . They are patient, and kind. I live really far away, but I'm always confident that when my car is finished it will be fine. Leonard, Dave and Frank's are a the BEST!!"
5 star rating
Randall B. from Las Vegas on 3/30/2016 for an auto service of their BMW and their testimonial is:
"awesome people and work"
5 star rating
John D. from Las Vegas on 3/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Leonard (sp) did an excellent job coordinating the repair and of course Patrick did an excellent job with the repairs. Thanks to Frank for his gesture of kindness on the headlight covers."
5 star rating
John J. from Las Vegas on 3/28/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's service is excellent...provided me with all the additional needed future repairs & left to me with decision on when those repairs should be conducted"
5 star rating
Raffi from Las Vegas, NV on 3/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place, great technicians, great atmosphere and they treat your car as if it's there car!"
5 star rating
William W. from Las Vegas on 3/11/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Should have had my purchase of an older Benz inspected at your business before purchased from a private owner. There was more repair items than I initially thought to get the vehicle an extended 5 year life with a guarantee of your workmanship."
5 star rating
Pamela M. from Henderson on 3/8/2016 for an auto repair of their Jaguar and their testimonial is:
"Professional , timely, through , " the best in customer service & follow up ""
5 star rating
John D. from Las Vegas on 3/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank's continues to do excellent work on both of my Mercedes."
5 star rating
Quincy M. from Las Vegas, NV on 3/1/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Where are the most professional in town that have seen lately great Mechanic front office personnel Dennis was exceptional"
5 star rating
Matt N. from Las Vegas, NV on 2/25/2016 for an auto service of their Jaguar and their testimonial is:
"Best service experience I have received in the Las Vegas Valley. Professionalism taken to whole new level. II will refer them to anyone looking for quality repair and service."
5 star rating
Nina B. from Las Vegas on 2/24/2016 for an auto repair of their Chrysler and their testimonial is:
"Excellent service!! Pleasant to deal with and satisfied with the results!"
5 star rating
Matt N. from Las Vegas, NV on 2/23/2016 for an auto service of their Jaguar and their testimonial is:
"I have to say i was beyond impressed. I was referred by a friend and have never been so happy with the way I was treated as far as service and the way my car was returned to me.I don't think the Jaguar dealership treated me or my vehicle with the same care and attention. Matt Naert"
5 star rating
Myrna D. from Las Vegas on 2/20/2016 for an auto repair of their Toyota and their testimonial is:
"If you want to be treated with respect and honesty this is the only place to go. I have been bring my autos to Frank's for 17 years and have never been unhappy. As they say" Try it you will like it""
5 star rating
1/28/16 from Las Vegas, NV on 2/4/2016 for an auto service of their Toyota and their testimonial is:
"Fantastic !!! Very professiona!! They do it right !!"
3 star rating
Scott C. from Las Vegas on 1/30/2016 for an auto service of their BMW and their testimonial is:
"I dropped off the car on a Monday and I didn't get it back until the following Tuesday even though you didn't need to order any parts. When I went to pick up the car it wasn't ready even though I was called and told it was ready."
5 star rating
Bryant H. from Mesquite on 1/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent, professional work and trustworthy customer service"
5 star rating
Penny S. from Las Vegas on 1/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Let's put it this way - no one loves to have to have their car serviced - it's one of the things we have to do just to keep going with our lives. That being said, whenever I pick up my car from Frank's I feel confident the work was done right and I fall in love with my car all over again!"
5 star rating
Andrea G. from Las Vegas on 1/21/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I would gladly tell them to ask for Leonard who is such a delightful and genuine human being . His sense of humor is refreshing and uplifting. His quality of service is impeccable! I would tell them that they would be very fortunate if either Greg or Gus was their driver to and from the shop. Very competent, patient and good hearted men."
5 star rating
Sharon S. from Las Vegas on 1/15/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service, professional and friendly personnel. Very informative with regard to service performed, as well as recommended service, based on the year and mileage of my vehicle. I especially appreciate the shuttle service they provide to and from work!"
5 star rating
Jimmy A. from Las Vegas on 1/13/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I found myself in Vegas with a problem with my Mercedes Sprinter. The franchised dealer advised that if I brought it in tomorrow they would have it fixed in a week. Luckily a local friend sent me Frank's way and they had me in and out in an hour. They were open to listening to my problem and were able to find a way to work me in so I could make my scheduled departure. Thank you for all involved in delivering great service with compassion."
5 star rating
Daniel W. from Las Vegas on 12/15/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Honest! The hardest thing to find in this town."
5 star rating
Jerry W. from Las Vegas on 12/12/2015 for an auto repair of their smart and their testimonial is:
"You're the best."
5 star rating
Myrna D. from Las Vegas on 12/9/2015 for an auto service of their Toyota and their testimonial is:
"You are crazy if you go any where else"
5 star rating
Teresa L. from Las Vegas on 11/24/2015 for an auto service of their BMW and their testimonial is:
"I have already told several people that my experience with Frank's was far far beyond my expectations. Literally the best customer service I have ever experienced, from the second you walk into the front door to the delivery of your squeaky clean car!!"
5 star rating
Gary C. from Las Vegas, NV on 11/14/2015 for an auto service of their BMW and their testimonial is:
"the shop is very clean, and Mr. Fred was very helpful, and i was impressed with the photo's of my repairs."
5 star rating
Tabatha A. from Las Vegas, NV on 11/13/2015 for an auto service of their BMW and their testimonial is:
"The best!"
5 star rating
Kent L. from Las Vegas on 11/11/2015 for an auto repair of their BMW and their testimonial is:
"Go there"
5 star rating
Robert from Las Vegas, NV on 11/1/2015 for an auto service of their BMW and their testimonial is:
"Honest and fair repair place. If you want the best maintenance for your vehicle then go to Frank's"
5 star rating
Bernadette A. from Las Vegas on 10/31/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"From my first phone call with Leonard two years ago till now Frank's has always been my first choice and only choicest take my car."
5 star rating
Lou D. from Las Vegas on 10/29/2015 for an auto repair of their Toyota and their testimonial is:
"Honesty, accountable, pride in their quality of work, an short time frame for getting the work done. fair prices. These guy s and Debbie are awesome."
5 star rating
Lou D. from Las Vegas on 10/29/2015 for an auto repair of their Toyota and their testimonial is:
"There is no other chose of where to go for any auto care you might need. They rate 110% in my book"
5 star rating
Dr. Terre B. from Las Vegas on 10/27/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service and workmanship"
5 star rating
Trisha L. from N. las Vegas on 10/24/2015 for an auto repair of their BMW and their testimonial is:
"excellent. Felt so welcomed."
5 star rating
Andrea G. from Las Vegas on 10/23/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Ask for Leonard when you call. He genuinely cares, has a great sense of humor and really wants to be of service."
5 star rating
John N. from Las Vegas on 10/23/2015 for an auto repair of their BMW and their testimonial is:
"Adam and the rest of the team are top notch! Very professional and have excellent communication.I would highly recommend Frank's."
5 star rating
Marie S. from Las Vegas on 10/20/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"I would mention that, in addition to professional work on your car, there is a persona touch. You are always made to feel that you are a valued client and just a number, When my car is not running perfectly, I am anxious and concerned. The staff at Frank's lets me know that everything will be all right."
5 star rating
Marie S. from Las Vegas on 10/20/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"The repair work is highly professional. In addition, the staff is also very personable and I always feel like a valued client and not just a number. I am always pleased after my experience at Frank's"
5 star rating
John D. from Las Vegas on 10/19/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great personalized service"
3 star rating
Anne G. from Las Vegas on 10/17/2015 for an auto repair of their BMW and their testimonial is:
"I am highly satisfied with all aspects of your business. Leonard is delightful to deal with. I like the very comprehensive details of service recommended and provided at a reasonable price. I was pleased that your "shop foreman" came out to explain the problem with my car. Thanks so much"
5 star rating
Andrew P. from Whitewright on 10/16/2015 for an auto service of their Volkswagen and their testimonial is:
"Great team of people, very fast and waiting area was very nice."
5 star rating
Greg K. from Las Vegas on 10/15/2015 for an auto repair of their BMW and their testimonial is:
"Fantastic service and follow up. As good as it gets."
5 star rating
Greg K. from Las Vegas on 10/15/2015 for an auto repair of their BMW and their testimonial is:
"Excellent service. Very satisfied. Will definitely return for future service."
5 star rating
Holli L. from Henderson on 10/10/2015 for an auto service of their Dodge and their testimonial is:
"Good people. They listen and explain. I feel like they care and they treat me fairly. And, they're fun."
5 star rating
John H. from Las Vegas on 10/7/2015 for an auto repair of their Porsche and their testimonial is:
"Fred my service writer was great!!"
5 star rating
Shannon D. from Las Vegas, NV on 10/4/2015 for an auto service of their Porsche and their testimonial is:
"They are awesome at what they do. They are very patient when you have questions, and they will take time to explain things. They also are honest and professional."
5 star rating
Mary Jane W. from Las Vegas on 10/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent"
5 star rating
Ken T. from Las Vegas on 10/1/2015 for an auto repair of their BMW and their testimonial is:
"Yes, especially I had a lot of work done on my BMW 2007 X3 and I picked it up and it wasn't right. Had to take it back and they found the problem and took care it. I am satisfied the way they handled it. They give you right answers when you ask. Great Job!!"
5 star rating
Rigo R. from Las Vegas, NV on 10/1/2015 for an auto service of their BMW and their testimonial is:
"Very professional, and excellent service."
5 star rating
Lillian N. from Las Vegas on 9/29/2015 for an auto service of their Land and their testimonial is:
"Excellent customer relations and careful individual attention. Work completed as promised."
5 star rating
Richard G. from Las Vegas on 9/28/2015 for an auto service of their Chevrolet and their testimonial is:
"This team went well above my expectations to insure that the vehicle was completely repaired and that I was totally satisfied. Well done, I give the an A+++."
5 star rating
Joshua M. from Las Vegas, NV on 9/26/2015 for an auto service of their Chevrolet and their testimonial is:
"Excellent customer service from Fred Lewis and excellent ride service from Gus. I would highly recommend these two. So far repair service has been excellent. They show you Digital Pictures of problems with the vehicle but they don't try to pressure you to have any of the work done. My experience at Mercedes Benz wasn't nearly as good as the service that I received at Franks."
5 star rating
Beverly from Las Vegas, NV on 9/26/2015 for an auto service of their Chevrolet and their testimonial is:
"Extremely pleasant very accommodating, professional, and most important - knowledgeable about auto repairs."
5 star rating
Dean from Henderson on 9/25/2015 for an auto repair of their BMW and their testimonial is:
"The quality of work and the quality of the people are the best! Extremely knowledgable and professional. I highly recommend Frank's and will continue to have them keep my Mercedes running great. Love the commentary car wash, too!"
5 star rating
Mia M. from N. las Vegas on 9/24/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"I was pleasantly surprised when I pulled onto the lot and walked into a beautiful reception area. Although I only had a headlight replaced they did it quickly and didn't charge me an arm leg for doing it."
5 star rating
Cindy S. from Henderson on 9/23/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone at Frank's is really great to deal with. Always willing to spend time to answer any questions. I really wish they were closer to my house but it's worth the drive."
5 star rating
James H Brown I. from Las Vegas on 9/23/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"If you want quality service on a luxury vehicle at a reasonable price, stop at Franks."
5 star rating
Martyq from Las Vegas, NV on 9/22/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest, friendly and knowledgeable."
5 star rating
Marty Q. from Las Vegas on 9/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Customer Service!! Fred is the reason I will bring my Mercedes back for service again. He is the face of the organization, he is the mission statement."
5 star rating
Dr. Terre B. from Las Vegas on 9/19/2015 for an auto service of their Porsche and their testimonial is:
"The service is excellent and the service price is better than most dealers and repair shops."
5 star rating
Ken T. from Las Vegas, NV on 9/18/2015 for an auto service of their Porsche and their testimonial is:
"I would recommend this place for service on there vehicle. I will be coming back with both of my BMW'S."
5 star rating
Charlotte W. from Las Vegas on 9/16/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I would highly recommend them. Service and customer attentiveness was exceptional!"
5 star rating
Lee from Henderson on 9/16/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Friendly and supportive staff; quality workmanship; a fair price and on time delivery."
5 star rating
Charles P. from Las Vegas on 9/11/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Your company is honest, reliable, trustworthy and fair. In general, mechanics administer a dark art, since only they know what is really the situation. I trust Frank's Mercedes to administer this dark art, so to speak, implicitly and fairly and honestly. Great Service, great attitude (Especially Lenard) wonderful and pleasant from start to finish."
5 star rating
Charles P. from Las Vegas on 9/10/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"This is the mechanic you recommend to everyone. In general Mercedes Benz is a dark art known only to the mechanic and Mercedes. Frank's European Service is fair, reasonable and can be trusted to tell the truth and provide quality work start to finish. They are honest and just nice ethical folks. They pick me up, drop me off, and fix everything fast and at a really reasonable price. Could not be more pleased. My wife has the new Mercedes, and I get the hand me down old ones. In general I drive them tons of miles and need Frank's European Service to keep them going and going and going. And they have. I could not be happier. My Mercedes thanks Franks and so do I"
5 star rating
Elena R. from Las Vegas on 9/10/2015 for an auto repair of their Volkswagen and their testimonial is:
"Friendly staff and reasonable prices."
5 star rating
Hani K. from Las Vegas, NV on 9/10/2015 for an auto service of their Volkswagen and their testimonial is:
"They are Truely proffessional, courtious"
5 star rating
Frank from Henderson on 9/7/2015 for an auto repair of their Volkswagen and their testimonial is:
"highly recommend"
5 star rating
Denise B. from Las Vegas on 9/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"You receive great service at a good price, and excellent, friendly customer service from all the staff and from Frank."
5 star rating
Denise B. from Las Vegas on 9/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I am a Customer Care Manager for United Airlines going on 17 years. The level of customer service provided by everyone at this repair shop from your initial phone call to the moment you walk in the door is over the top. Great work, great price and great customer service. You can't ask for more."
5 star rating
Tawia A. from Las Vegas, NV on 3/8/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I have used Frank's European Service for over 8 years and their service is always excellent. Second to none. Whatever problem I have with my 1999 C230, Frank will get it fixed. My car is still running like a new car with only 58,000 miles. Mr. T"
5 star rating
Bill W. from Las Vegas, NV on 3/5/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and even better front desk employees!"
5 star rating
Susan A. from Las Vegas, NV on 3/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"great place. Friendly and do an excellent job. Thank you so much."
3 star rating
Walt F. from Las Vegas, NV on 3/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a great experience taking my car to Frank's. The facility is nice and they happily gave me a ride home when I dropped off my car. The gal that gave me a ride was very pleasant and a pleasure to chat with. I can't remember her name at the moment but she was terrific. I credit most of my good experience to Fred. He was easy to talk to and took the proper time to explain things to me and lay out my options. Such a nice guy! I hope that Frank's values his service because Fred is the reason that I will continue to have them service my car. The quality of service was good. I've only had my car back a few days, but it seems fine. Fingers crossed. However, quality service is expected. It's the experience of working with the people there that make it above average!"
5 star rating
Erika J. from Las Vegas, NV on 3/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard and Paul and the rest of the staff went above and beyond to help me out!! Amazing people!"
5 star rating
Arthur L. from Las Vegas, NV on 3/1/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Very knowledgeable service personnel. I dealt with Leonard who was very personable and knowledgeable, Kept me updated throughout."
5 star rating
Susan P. from Las Vegas, NV on 3/1/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service always gives 100% great service! They know how to repair my vehicle and place it in top performance every time. They are professional and customer service is their main goal. Absolutely awesome!"
5 star rating
James S. from Las Vegas, NV on 2/28/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Full team is courteous and helpful......sometimes hard to wait to find our what is wrong with your 'baby' but always satisfied wit the outcomes!"
5 star rating
Daryll R. from Las Vegas, NV on 2/28/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's did a great job!"
5 star rating
Myrna D. from Las Vegas, NV on 2/27/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again you have proven that you are the only place that anyone should ever take their car for service /repairs. I never have to worry that you are trying to do extra work that I really don't need., you only tell me what I actually need. Thank you Frank, Debbie and the rest of your crew.. Ladies, if you are single or not you should be bringing your car to Frank's for service, they can be trusted to treat you right. I have been going to them for 15 years and have never had a problem with them trying to take advantage of me or my purse.."
5 star rating
John D. from Las Vegas, NV on 2/26/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was impressed with the speed of this event. It was just a simple oil change that BMW charges $160 for plus over three hours to complete. Here is was done for around $110 and took around an hour. Definitely an acceptable timeframe and to still come out with a washed and detailed car was unexpected for the timing so a great extra topping! The service advisor was great, very informative and helpful."
5 star rating
Jobear D. from Las Vegas, NV on 2/26/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"My car is in good hands at Frank's"
5 star rating
Brian L. from Las Vegas, NV on 2/25/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Work done on time at price quoted. My car was way cleaner when received dealer cleans outside with just a pressure wash was surprised to see the rims decently cleaned as well as windows on the inside and a vacuuming too."
5 star rating
Chris C. from Las Vegas, NV on 2/24/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great and courteous service! Took good care of my car and had it back quickly. Definitely going back!"
5 star rating
Teresa B. from Las Vegas, NV on 2/22/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly and clean!"
5 star rating
Anonymous from Las Vegas, NV on 2/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was performed while we waited. Took a reasonable amount of time and the car was inspected and washed per usual. Service rep reviewed the work with us and had us on our way in a timely fashion."
5 star rating
Jung P. from Las Vegas, NV on 2/19/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"People is nice, honest and dependable. always inform me the cost and time required for service I appreciate the service."
5 star rating
Anonymous from Las Vegas, NV on 2/19/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"outstanding and fast"
5 star rating
Larry F. from Las Vegas, NV on 2/18/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I brought my Jag XJ8 in for air suspension service. Leonard was our writer and my wife and I thought that he was the highlight of what otherwise could have been a bad experience. Leonard kept us updated every step of the way and when the repair didn't quite fix the problem, he was kind, empathetic and helpful to get the issue resolved. I could actually be a behaved customer, no yelling and no threats to get the in result - a fixed car. Comparatively, I believe the price was right and I think the service was even better. I have already recommended them to a friend. Thanks Frank's and THANK YOU Leonard!"
5 star rating
Anonymous from Las Vegas, NV on 2/17/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Exceeded expectation in service and quality."
5 star rating
Anonymous from Las Vegas, NV on 2/16/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was wonderful in handling my repair needs. My final cost was exactly as quoted prior to drop off. My Benz was ready as promised and shiny and clean. And those reward credits aren't too shabby either!"
5 star rating
Bernadette A. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I had to take my "baby" into Frank's for an oil change and because it is eight years old I always know there's something that needs to be updated. Leonard is always great about explaining everything to me what needs to be done and what can wait. Owning a foreign car is not an inexpensive fix,ever, but I always feel like I get a good deal at Frank's. Thanks for taking good care of my "baby"."
5 star rating
Elina B. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"excellent"
5 star rating
Ron B. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Chris and his crew did a great job in getting my Jag back to me in great running condition with a complimentary wash thrown in-nice touch. Looks like Frank's has gained a new customer. Thanks for the professionalism and courtesies extended."
5 star rating
Marie S. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I was extremely pleased at a scheduled service for my 2006 mb350. My car drives like it is new. Customer service in the front office and the auto shop is great."
5 star rating
Mark W. from Las Vegas, NV on 2/11/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff was awesome and the shop is beautiful! I have an '81 240D and I try to do all the work myself. It's getting harder and harder to find shops willing and competent to work on these old diesels. I almost wish I could hang out here while they do all the work, or better yet, I wish I could do all my work in the shop. Great experience!"
5 star rating
Anonymous from Las Vegas, NV on 2/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome work, efficient friendly. Not the hole in the wall so ur gonna pay close to dealer prices. But I'm not complaining! I want things done right the first time and I love Franks European!"
3 star rating
Richard E. from Las Vegas, NV on 2/7/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"FRIENDLY STAFF; WORK DONE AS PROMISED."
5 star rating
Christine R. from Las Vegas, NV on 2/7/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been taking my Mercedes to Frank's for years. They are by far the best and most honest group of professionals in Nevada. The prices being quoted are fair and reasonable and I never feel pressured to have any service performed that my car doesn't need. I am constantly telling my friends and clients about the service and top-notch mechanics working there."
5 star rating
Richard Z. from Las Vegas, NV on 2/6/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Called to make an appointment to replace a low beam headlamp. I waited only a brief time for the work to be done and got the car washed as well. Wish all my service resources were as efficient as Frank's."
5 star rating
Jared H. from Las Vegas, NV on 2/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service and communication throughout my entire experience. As a business owner I know how important it is to identify and acknowledge quality staff - Leonard was my point of contact and I was very impressed with his follow though, communication and overall handling of my needs, especially being a first time customer of yours. I will be using and recommended your shop from this point forward. Thanks, Jared Hoffen"
5 star rating
Jared H. from Las Vegas, NV on 2/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service and communication throughout my entire experience. As a business owner I know how important it is to identify and acknowledge quality staff - Leonard was my point of contact and I was very impressed with his follow though, communication and overall handling of my needs, especially being a first time customer of yours. I will be using and recommended your shop from this point forward. Thanks, Jared Hoffen 310-431-8970"
5 star rating
Karen S. from Las Vegas, NV on 1/24/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Always friendly ... Always Honest...Been going there for many years...Will keep going...Karen Sheehan"
5 star rating
Jung P. from Las Vegas, NV on 1/23/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"first time customer, but they got my confidence, specially Leonard and Patrick. It cost me lots but trust you did good job and and fairly charged. Leonard informed me every step for decision making. you earn my trust and will be coming back for my car maintenance ."
5 star rating
Mary M. from Las Vegas, NV on 1/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with the quality of the work performed. Employees are friendly and professional."
5 star rating
Cindy S. from Las Vegas, NV on 1/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great people. Went over everything they did and explained what I would need in the future with a written estimate."
5 star rating
Candice F. from Las Vegas, NV on 1/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been taking my car to Frank's for the last couple of years. The prices are reasonable and they always do a great job! My car is a 2008 and runs like a champ. I highly recommend Frank's!!!"
5 star rating
Almond T. from Las Vegas, NV on 1/13/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Simply the best!!!"
5 star rating
Anonymous from Las Vegas, NV on 1/13/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Thorough analysis of the problems, with clearly-described options, as well as considerations for ongoing maintenance."
5 star rating
Terre B. from Las Vegas, NV on 1/12/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, I received excellent service from Franks European Service. This excellent service is defined by excellent mechanical service while giving the client detailed knowledge concerning the services to be given and why. All of the service agents are client sensitive and friendly and they spend extra time making sure the client is well taken care of !!"
5 star rating
Pamela M. from Las Vegas, NV on 1/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional and trust worthy service ! It is obvious that Frank has high standards and requires the same of his employees . Gold Stars to Adam & Fred !!"
5 star rating
Paul T. from Las Vegas, NV on 1/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly responsive service in a clean and professional environment. Not the cheapest option, but by far the most consistent and reliable. Highly recommended to anyone that values the condition of their european vehicle."
5 star rating
Victoria S. from Las Vegas, NV on 1/9/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent care from the staff at Franks. I'm just sorry they closed their Henderson shop so I have to drive across town for service now."
5 star rating
Camille P. from Las Vegas, NV on 1/8/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Derek was so awesome on working on my car. He really identified the problem. I got to see the parts that were damaged. The work was warranteed. They really took care of my car and the work it needed over the course of the 2 weeks. Thank you so much. Go Team Frank!!!!#nice guys"
5 star rating
Linda J. from Las Vegas, NV on 1/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Called on same day and brought my car in.. Was very happy with fast service! People very friendly and I felt very comfortable. Charge was explained prior to service. I will be back."
5 star rating
John H. from Las Vegas, NV on 1/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service as noted before when I visited them at their former Henderson location."
5 star rating
Terre B. from Las Vegas, NV on 1/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent service at Franks European Service."
5 star rating
Anonymous from Las Vegas, NV on 12/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellant"
5 star rating
Anonymous from Las Vegas, NV on 12/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service on my vintage '91 Mercedes was impeccable. The technician, Derek, gave me the best of his 20+ years of experience in attempting to solve a very dicey problem. Very thorough, very professional. The "face" of Frank's, Service Mgr., Leonard Aguilar, was a pleasure to work with. High integrity, very personable, very professional. All total, an exceptional experience!"
5 star rating
Ken J. from Las Vegas, NV on 12/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Troy is my go to guy. Frank's is a most honest, trust worthy and reliable business. Would recommend Frank's in a heartbeat."
5 star rating
Anonymous from Las Vegas, NV on 12/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent service and appreciate the personal care they give me."
5 star rating
Susan P. from Las Vegas, NV on 12/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Love the service, the guys and the location. Hate to see you move across town. Well, I need the work done on my car and I will travel. Don't worry I will stay with a terrific group of service people. Susy"
5 star rating
Romn P. from Las Vegas, NV on 12/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Customer Service. Fair Cost and very professional staff. I will be back"
5 star rating
Anonymous from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was quick, efficient and professionally done. All individuals that I dealt with during this process were polite and courteous. I would certainly go back when my next servicing is needed."
5 star rating
Jerry A. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Good work as always! :o)"
5 star rating
Michael C. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual they did exactly what was needed at the exact price quoted. One minor glich needs to be fixed, but I was assured that they are working on it and the problem will be solved in the very near future. It is a pleasue to do bnussiness with a repair company that goes above and beyond what is expected of them."
5 star rating
Manuel F. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"this was my first visit to your facility and it was a very pleasant experience - first class facility, shuttle service home and back and the driver (sorry, can't remember his name) was very nice - car was returned to me on schedule and with all recommended maintenance done - all in all a most enjoyable experience (except of course for the bill) - additionally i must say that Fred Lewis is exceptional as a service advisor - knowledgeable, courteous, patient and communicates well - kudos to Fred"
5 star rating
Theresa L. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I trust Franks's with all my car needs! I don't even drive a European vehicle but they always know exactly what is going on with my car! From the regular maintenance to my bigger problems they are efficient and thorough. I wouldn't take my car anywhere else!"
3 star rating
Randy G. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was extremely helpful, curteous, and expediant in getting back to me promptly. He kept me abreast with all that was going on with work on my vehical. I appreciate the service that was given to me and in the manner it was given. I can honestly say,"Leonard was on his game!""
5 star rating
Jeremias E. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Staff are friendly and they help you above and beyond of their capability. Honest and reasonable prices."
5 star rating
Jeffrey C. from Las Vegas, NV on 12/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, very professional. I would have liked a call before incurring $150 or so for searching for the cause of the check engine light with an estimate."
5 star rating
Debra D. from Las Vegas, NV on 12/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service was great, very friendly."
5 star rating
Dan C. from Las Vegas, NV on 11/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I divide my time between Vegas and OC. Most of which is OC. I have had occassion to use Franks mercedes three times now most recently with two different cars within a week. In both instances Franks service was great and custumer service above and beyond. When I move to Vegas they will be my go to all the time Mercedes repair shop. For now I am very happy to have them when situations come up when I am in town. Thank you for your help and good service"
5 star rating
Anonymous from Las Vegas, NV on 11/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Usual excellent service"
3 star rating
Greg H. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"People and service are great, just seems a little bit pricey. They said it would take a day or two, it took a week. But, I'm glad they were thorough. When I picked it up it was not clean. They normally wash the cars inside and out but had a problem that day and didn't get to it. I took the car back two days later and they did a very nice job of cleaning it inside and out! Car looks and runs nice again. Its probably cheaper that taking it to the dealer, but not by much."
5 star rating
Bert A. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Enjoyed seeing Adam again and meeting Fred. Everyone is always nice and friendly."
3 star rating
Clarence M. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff was competent and friendly."
3 star rating
Frances R. from Las Vegas, NV on 11/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Good experience"
5 star rating
Terre B. from Las Vegas, NV on 11/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I always receive excellent service from EVERYONE at Franks. I am blessed by your business. Your prices are also a blessing. I will never leaveYOU!!!!!!!!!!!!!!!"
3 star rating
Gary J. from Las Vegas, NV on 11/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"They were very informative."
5 star rating
Richard S. from Las Vegas, NV on 11/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have to correct my last review it wasn't fair to Frank's. Leonard had my Porsche rechecked and found the minor problem and had it corrected. The car is running better than it ever did before. I have met Mr. Frank S. the owner and he was concerned that I did receive the best service possible. For which I did the Technician's did an excellent job on the repairs of the car. I highly recommend Frank's European Service, So far they are the best auto service in the area. Believe me I've been to plenty and paid out a lot. I'm highly satisfied with their Service. Richard"
5 star rating
Susan A. from Las Vegas, NV on 11/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It is great to work with them. Always on time and great service. will always use them. Thanks again for great job."
5 star rating
Ray C. from Las Vegas, NV on 11/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been looking for a good Porsche mechanic for some time to service my 1975 911, and I'm very pleased with the service. I was kept informed as the work progressed, and there were no surprises when I picked up the car. Most of all the customer service was refreshing."
5 star rating
Bonnie P. from Las Vegas, NV on 11/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything was explained to me prior to fixing my car. They finished the work on time. The extra great service is that it was washed and vacuumed out, with a shield for keeping the sun out....They go above and beyond excellent."
5 star rating
Ross L. from Las Vegas, NV on 11/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always the best!"
5 star rating
Penny S. from Las Vegas, NV on 11/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always it was as pleasant an experience as taking care of a car can be (Not my favorite thing to do!) I did receive an apology about my car not getting its "bath" but I also received an invitation to return at my convenience to have it done. I feel very confident and secure about having my car serviced at Frank's. Thanks again!"
5 star rating
Matthew D. from Las Vegas, NV on 11/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place, great people, great customer service, great prices. Feels more like an exclusive club than an auto repair shop. Highly recommended."
5 star rating
Alica S. from Las Vegas, NV on 10/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fred was wonderful. I never felt I was being pushed to spend a lot of money. He helped me understand what my vehicle needed. He encouraged me to check the car's records to make sure they didn't repeat services that had been done. Very impressive."
5 star rating
Dan K. from Las Vegas, NV on 10/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual, great service at a fair price. Work done within the estimated time frame. Will definitely be back."
5 star rating
Anonymous from Las Vegas, NV on 10/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks for keeping me totally informed. You always give me the needed information to make the best decision for my car. I also love it that my car comes back washed, and cleaned. I could get services within blocks of our home, but I choose to go the best in Las Vegas.....Thank you so much."
5 star rating
Searle H. from Las Vegas, NV on 10/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always excellent Service!"
5 star rating
Andrew J. from Las Vegas, NV on 10/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fantastic service from the moment I walked through the doors. Everyone was friendly and incredibly helpful. Everything, from the rates to the service itself, was explained in great detail. The mechanic even saved me $150 by finding an alternate way to replace the part. Definitely earned my business and support from here on out."
5 star rating
Bernadette A. from Las Vegas, NV on 10/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always great service from Leonard and the group."
5 star rating
Allyssa J. from Las Vegas, NV on 10/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm very glad Frank's could do my smog check at 7:30 am so that I could get to the DMV by 8:00 am. Great service on my SLK. Very nice lounge area."
5 star rating
Anthony F. from Las Vegas, NV on 10/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The time to repair my car took a little longer than I would have liked, however it was not the fault of Frank's European Service. The length of time to make the repair was caused by my warranty company. Troy did everything he could to speed up the process, but when you are dealing with an outside group you need to play by their rules. All in all the experience with Frank's European Service was excellent. I believe I have found a new company for the care of my cars. Thank you Troy"
5 star rating
Deanna F. from Las Vegas, NV on 10/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, Leonard is awsome!!!!!!!"
5 star rating
Judy K. from Las Vegas, NV on 10/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A highly efficient shop with friendly, communicative, resourceful workers. I found the value of service to my car to be more than reasonable. Better yet, I have peace of mind knowing who to call. This first-time customer will be back again. Thank you for outstanding customer service."
5 star rating
Anonymous from Las Vegas, NV on 10/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I came in for a pre-purchase inspection on a Mercedes that I was looking to buy and these guys jump threw hoops to get it done. Thanks"
3 star rating
John G. from Las Vegas, NV on 10/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great job"
5 star rating
Lawrence P. from Las Vegas, NV on 10/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Despite numerous difficulties, not of their creation, the folks at Frank's persisted and were able to deliver a fully repaired vehicle. No smoke and mirrors, just good old fashioned honest workmanship. I can, without hesitation, highly recommend this firm."
5 star rating
Richard S. from Las Vegas, NV on 10/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was excellent on my first two visits I will continue to always have my service with this company. The service representative was very knowledgeable and helpful, good service highly recommend able."
3 star rating
James B. from Las Vegas, NV on 10/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a problem with water damage to my windshield wiper motor and although it took a few more days than anticipated and cost a lot more, I am satisfied. My wife has a church member who has a garage, who said he could fix my car, but I am not so sure about his work. I didn't want to go to the dealer, so I came back to your garage. I was assured and got a warranty for the replacement parts. All in all, I rely on Frank's."
5 star rating
Laura G. from Las Vegas, NV on 9/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, the service is stellar. The staff is always friendly and professional. Everything is explained thoroughly prior to any work being done. Thank you so much."
5 star rating
Chris V. from Las Vegas, NV on 9/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service from friendly staff, fair prices and you can't beat their warranty!"
5 star rating
Anonymous from Las Vegas, NV on 9/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual the staff delivered great satisfaction at a much better price than the BMW dealer. Thank you"
5 star rating
Richard G. from Las Vegas, NV on 9/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied with all aspects of service and personnel."
5 star rating
Lisa D. from Las Vegas, NV on 9/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This is my second time having my car evaluated and repaired by Frank's European Service. Each experience was a very positive one. They are very friendly, professional and accommodating. Each time they were able to give me a ride to work. In addition, they were able to repair my BMW X-3 the same day I dropped it off. On top of everything else, they are very reasonable on their prices. If they quote you a price, and then the price goes up, they honored the quoted price. I highly recommend this shop for repairing all vehicles. They repair technicians/service technicians are highly qualified. On top of that, they can explain the required repairs and the recommended repairs in a verbal manner that anyone can understand."
5 star rating
Edward C. from Las Vegas, NV on 9/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm really pleased with your service. Fred was my adviser, and he was courteous, attentive to detail, and had my MBZ tune up finished in a timely fashion.The waiting room was very comfortable and modern. I appreciated the car wash. Will definitely return!"
5 star rating
Anonymous from Las Vegas, NV on 9/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"One more visit with great service and results. Fred and the maintenance team are the best."
5 star rating
Anonymous from Las Vegas, NV on 9/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything was taken care of as needed."
5 star rating
Mike C. from Las Vegas, NV on 9/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Quick and professional!"
5 star rating
Joseph G. from Las Vegas, NV on 9/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"My Crossfire is always serviced to the highest standards The entire staff are helpful and always suggest ways to help keep customer costs under control Parts for current high tech care are ultra expensive,shop labor costs are about the average for this ultra shop Both locations are excellent If you drive a VW,a Mercedes Benz,Audi,Smart,Jaguar,other other high end European Car,,,OR just a good old American Made muscle car like a Camaro,ElCamino,TransAm,,hight performance Mustang OR a luxury car like a Lincoln OR Caddy You have found the right place for loving care and service"
5 star rating
Dawn W. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"ALways exceptional customer service."
5 star rating
Robert A. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"BEST IN TOWN! LEONARD WAS GREAT!"
5 star rating
Fred B. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have never had an issue and receive prompt courteous services. Adam and Fred are friendly, knowledgeable and witty! Have recommended this business for years to friends."
5 star rating
Kris C. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Best customer service I have ever received from a auto mechanic shop. This will be my place of business for all my car needs."
5 star rating
Yvonne H. from Las Vegas, NV on 9/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service Rep Leonard is a wonderful guy to be representing your company he has been very helpful and professional when it comes to getting the right service for my car. Ryan the courtesy driver is very polite and kind . Yvonne Hawkins Thanks again for the great service on my car."
5 star rating
Jim W. from Las Vegas, NV on 9/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as always."
5 star rating
Dale H. from Las Vegas, NV on 9/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always excellent service. It's the only place I've taken my Mercedes for service and repairs in the 5 years I've owned the car."
3 star rating
Donald K. from Las Vegas, NV on 9/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You indicated in your report that the radiator needed to be replaced because there was evidence of antifreeze residue on on side of the radiator. Upon close inspection I remembered that the residue was from a spill that I had not taken the time to clean off. I cleaned it off and there is no indication of a leak in the radiator. Everything else was satisfactory. Thank You D. Kemp"
5 star rating
Anonymous from Las Vegas, NV on 9/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Rarely do you get such good communication from a service department."
5 star rating
Dale H. from Las Vegas, NV on 9/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as usual!!!"
5 star rating
Giorgio C. from Las Vegas, NV on 9/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You always do a good job and your guys are very friendly. Also, you sent me an email about making a donation of $ 40 for a free oil change. I deleted it by mistake. Can you please resend it to me. Thanks"
5 star rating
Anonymous from Las Vegas, NV on 9/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fred, was extremely friendly and helpful. My car was serviced at the scheduled time and was promptly returned to me."
5 star rating
Victoria C. from Las Vegas, NV on 8/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm new to the city of Las Vegas and looking for an alternate place other than the Porsche dealership to take my car to be serviced since the dealership is not conviently located to work or home. The staff was very professional and curtious. I had such a great experience there that taking my car back next week to have them replace my brakes."
3 star rating
Rocky S. from Las Vegas, NV on 8/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Phone receptionist very helpful, made appointment to have battery changed 2011 X5. Very professional on arrival, they inspected vehicle. Then took me to pick up Lunch while I waited. Service was fast and friendly, nice clean lobby. Price was better then BMW, will be back for sure. Thank you for good service. I did not receive any info on battery except Bosh was on receipt. Receipt did not have battery model they installed, I removed cover to see. Battery vent tube was not reconnected just took a second. I am sure they would have given info if I had gone back and asked."
5 star rating
Anonymous from Las Vegas, NV on 8/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you Frank's European staff & technicians for another pleasant experience with repairs for my old Volvo. You are the best in customer care & reliability."
5 star rating
Marie S. from Las Vegas, NV on 8/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I am very pleased with Frank's European Service. As usual they were professional, efficient, reasonable, and caring. I like the fact that I am greeted by everyone I make eye contact with. I was referred to them by a Las Vegan when I moved from Chicago last year. I will continue using their services."
5 star rating
Steven C. from Las Vegas, NV on 8/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff at Frank's European Service in Henderson was top notch. I was taken care of quickly and was given many options for the services I was having done. The staff even took the time to look up pricing on some cosmetic fixes I wanted to have done. I will be using them from now on!"
5 star rating
Robert T. from Las Vegas, NV on 8/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"All the mechanical work was completed in a timely manner and the car drives like it is a new Mercedes! My only "problem" with this particular experience with Frank's European Service was I tried to pay my bill with a check and you do not have a machine that can read the coded bar and verify sufficient funds. I regret not having asked Fred in advance if you were able to process checks. I came back the next morning and paid in cash. I don't like carrying large amounts of cash and, at the time, I wasn't sure if my debit card would be authorized for this particular charge (there are limits on debit cards at ATM machines for example). I have learned since this experience that my debit card would, in fact, have covered this bill but I was advised to call the bank in advance informing them of the amount I intended to put on it so there would be no problems. This "problem" will not happen again as I have learned banking protocol."
5 star rating
Richard Z. from Las Vegas, NV on 8/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Perfect--just as I hoped they would provide service. I had a headlamp out and was told when to come in so that I could get it replaced while I waited. They delivered on their promise!"
5 star rating
Jerry P. from Las Vegas, NV on 8/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Even though my Mercedes Benz diesel was 38 years old, and the victim of a minor accident, as well as rust corrosion over the years, I was treated like I was the owner of a brand new car. Now THAT is superior service! The waiting area and facilities were immaculate. The service work was more than satisfactory. And I really appeciated the extra touches like the ride home, and offer of pick-up; the car being washed before I picked it up; and the cold bottle of water with a "thank you" attached. The 27 point inspection was very thorough, and I appeciated the service recommendations given in order of importance. All in all, a top-notch operation!"
5 star rating
Scott H. from Las Vegas, NV on 8/22/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"After listening to Frank on the radio, I thought I would give him a shot. The young men who took care of me were friendly and helpful. They answered all of my questions. The waiting area is very comfortable. WiFi access is most helpful. Car wash took a bit longer than I thought but it came out spotless so no problem. While I don't like the repair costs on BMW vehicles, at Franks I at least feel they are not taking advantage of people like the dealerships do."
5 star rating
Lisa W. from Las Vegas, NV on 8/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Franks was great, they repaired my car and have reasonable prices! I will be back! Thank you"
5 star rating
Anonymous from Las Vegas, NV on 8/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you!"
5 star rating
Robert H. from Las Vegas, NV on 8/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Service and great care for my car. Every time I bring my car in for a service or repair the team is always ready to help and the pricing is always reasonable. Definitely recommend!"
5 star rating
Nassar F. from Las Vegas, NV on 8/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great I have no complaint so far. Very professional, courteous and over all great services."
5 star rating
Anonymous from Las Vegas, NV on 8/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the way I was kept up to date on my car, regarding warranty approval and what would and would not be covered by my warranty."
3 star rating
Cobette H. from Las Vegas, NV on 8/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"service was very good,my car was ready when they said it would be and it was clean and washed, Franks is off the hook!"
3 star rating
Keyvan J. from Las Vegas, NV on 8/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again, I was treated with the utmost respect from Frank and his crew. I had a minor service done and my car and it is driving very well. Thanks gentlemen."
5 star rating
Brian S. from Las Vegas, NV on 8/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I recently brought in a BMW that had a few problem that the past owner and their "mechanic" let develop over time. Adam and the crew at Frank's took the time to diagnose and test the problems until they had resolved all of the issues. They could have easily just done repairs by what the computer was telling them, but they added experience and customer service to the equation which few mechanics are willing to do now. Having a shop like Frank's in town takes the concern out of owning European cars."
5 star rating
Freddy K. from Las Vegas, NV on 8/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"another good job"
5 star rating
Thomas M. from Las Vegas, NV on 8/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always service was first rate. Work was done as promised and on time. The staff is great, providing accurate estimates and keeping me informed if there are any changes. Definitely a five star operation."
5 star rating
Mary F. from Las Vegas, NV on 8/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service, tries to be the best, and they are very successful at it. Some repairs are expensive, and our last trip was one of those. But when you get the communications like we received from Leonard, there is a trust that develops between the customer and the company.We understood what had to be done and why. Our Jag runs like a Swiss watch now, thanks to the crew at Frank's."
5 star rating
Frances R. from Las Vegas, NV on 8/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Customer Service-it is always a pleasure doing business with Frank's European Service LV."
5 star rating
Susan P. from Las Vegas, NV on 8/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Another successful fix at Frank's. They discovered the rub, my fault, and fixed it without a problem. Thanks Adam, Fred and guys in the shop."
5 star rating
John Z. from Las Vegas, NV on 8/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It is such a wonderful feeling to know when we drop our car off at Franks,it is being worked on by honest people. For any of you people out there who cant understand why their foreign car is in the shop all the time, it's not your car, it's your mechanic. Its a shame that there are so many dishonest or bad mechanics in this town. We had to learn the hard way before we took our car to Franks. Now we can drive our cars and not worry about them breaking down the next day. What a relief. Thank you Franks."
5 star rating
Anonymous from Las Vegas, NV on 8/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service."
5 star rating
John Z. from Las Vegas, NV on 8/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"What a wonderful feeling to know our Jaguars are being worked on by HONEST people for once. I wish everyone who had a foreign car knew about you. For all you people that are having continuous problems with your cars, it isn't your car, it's your Mechanic . We had to learn the most expensive way before we found out about Franks ,"
5 star rating
Marie D. from Las Vegas, NV on 8/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was great and my car was returned clean and freshly washed"
5 star rating
Lisa D. from Las Vegas, NV on 8/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Well for the first time in almost 2 years my dashboard doesn't look like a Xmas tree. Fingers crossed it stays that way. Leonard and Patrick were professional and thoroughly explained everything they did to my car. Meaning they put it in lay and terms what they were doing. Thanks to both of you."
5 star rating
Scott H. from Las Vegas, NV on 7/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my first visit. Everyone was very friendly and professional. Showroom was clean and upscale. Same scheduled service as I would get from Mercedes Dealer and verified that it would not void any extended factory warranty and it was almost $300 less than the local Mercedes Dealer. I have already referred 2 friends to Franks."
5 star rating
John A. from Las Vegas, NV on 7/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great job!"
5 star rating
Anonymous from Las Vegas, NV on 7/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, Troy was courteous and took very good of my car's problem....He is such an asset to your company because he is patient and knowledgeable....."
5 star rating
Carmen J. from Las Vegas, NV on 7/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed when I dropped my car off overnight for service the next morning. Troy called me first thing in the morning to let me know that they received my vehicle. Although he couldn't promise me that I would have my car by the following day, he surprised me and it was done the same day... Thank you, Carmen"
5 star rating
Michael C. from Las Vegas, NV on 7/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Couldn't have been better. Work was done in one day when it could have taken two. Troy is extremely knowledgeable and Cody was helpful as well. Thanks!"
5 star rating
Susan A. from Las Vegas, NV on 7/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great to work with your staff."
5 star rating
Janice M. from Las Vegas, NV on 7/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I was so impressed by the service. The receptionist was pleasant and did everything very efficiently. My Smog test took only a short time and I received my certificate."
5 star rating
Malcom C. from Las Vegas, NV on 7/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very upscale and professional shop yet very affordable"
5 star rating
Jean S. from Las Vegas, NV on 7/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great work. fast service. Nice very nice. Would recomend. moved away to far for me. Liked Deactur location. Keep up the good work."
5 star rating
Byron F. from Las Vegas, NV on 7/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great job."
5 star rating
Alisa & Terrance W. from Las Vegas, NV on 7/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was excellent as always."
5 star rating
John Z. from Las Vegas, NV on 7/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Cannot say enough about finally finding someone who knows how to work on our Jaguars. After going to every service center that "thinks " they can work on our cars and (we had to pay for their mistakes and dishonesty) we can finally go to Franks knowing it will be done correctly. Leonard makes us feel so comfortable , like we have known him forever! He lets us know what is going on when our car is in there and when it will be done. We never have to worry about a repair that is not needed. Never have we felt this way about getting our cars fixed. Please don't ever close!!"
3 star rating
Hernan A. from Las Vegas, NV on 6/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Dropped off at 7:30 for an oil change...Ready after 1pm. Long time for oil change with appointment. Got a ride home which was nice."
5 star rating
Laura G. from Las Vegas, NV on 6/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, I have nothing but wonderful things to say about Frank's European Service. I feel like the staff have all become my friends. The service is impeccable. Thank you again."
5 star rating
Candice F. from Las Vegas, NV on 6/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's always does a great job at a reasonable price! My car loves it at Frank's!!! Highly recommend."
5 star rating
Mark A. from Las Vegas, NV on 6/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A complete & accurate assessment of things my car needed was done. An order of importance was communicated. A fair estimate was provided and the work was done as promised. My questions were answered and future work was explained. Great Job!"
5 star rating
Carrie B. from Las Vegas, NV on 6/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"New in town and a woman at that..jeez! Better customer service and quality work done at Frank's European Service out did my Benz dealer back home! I felt like a VIP there for sure. Shuttle service saved my day..to and from my hotel prompt and very pleasant driver..Kudos My new friends-"
5 star rating
Dewanda H. from Las Vegas, NV on 6/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"All the staff I encountered were wonderful. It is always a pleasure to be served here. Thanks so much for your great hospitality. Dee"
5 star rating
Anonymous from Las Vegas, NV on 6/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard did a great job. As usual. Thank you for the good service and experience."
5 star rating
Myrna D. from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You and your whole team are the best there is. I can't say enough about the qualitiy of caring and service you all offer. It is so refreshing as a woman to take my car to you and know that I am not going to be fed a much of nonesence and given the run around."
5 star rating
Anonymous from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The work was done professionally. Everyone was very courteous and helpful. The estimate was accurate. The work was done in a timely manner."
5 star rating
Robert H. from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service. Great staff."
5 star rating
Rob W. from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and good folks to deal with. Always a good experience having my car or truck serviced here. Frank and Deborah Scandura are quality people with great people skills. I wouldn't go anywhere else."
5 star rating
Chris S. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I love Frank's European Service! I would highly recommend them to anyone needing service on their car. I go to the Henderson location and the area is very clean and comfortable (unlike most mechanics)...it feels like you're at a dealership. And looking at how nice the waiting area (and the rest of the facility for that matter) is, you'd think that they'd be expensive....but no! They quoted me a price to fix something on my Range Rover that was more than half of what another independent Rover mechanic in town wanted to charge me. Over $800 less! They are so courteous and professional too. And they wash your car too after the service is done. I recommend them to everyone I know."
5 star rating
Jerry A. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been a loyal customer of Franks for over 5 years. A good friend of mine from church recommended him highly to me. I have had two Mercedes and currently drive a BMW. He has taken good care of all my vehicles. I hate to admit that I am OCD and demand perfection from everyone. When it comes to car maintenance, I know next to nothing. Everyone in Frank's shop is friendly and knowledgeable. Most important, they are honest. Which is a good a thing since I know very little about car maintenance. I have never left Frank's with the feeling of being overcharged like I have in some of the more expensive dealerships. If you are tired of being treated like your shop is doing you a favor by allowing you to bring your vehicle to them, then I highly recommend that you take your car to Frank's. I always feel like a member of their family when I need service for my car."
5 star rating
Linda V. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Highly recommended!!!"
5 star rating
Lou D. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As per usual your customer service is far above par. The guys in the front are always very helpful and all of the mechanics are top notch. All of you have my vote"
5 star rating
Arthur L. from Las Vegas, NV on 6/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"LEONARD, BRODY & TEAM AT FRANK'S EUROPEAN SERVICE GREAT JOB GUYS WOW, I GOT INTO MY CAR WAS DRIVING HOME AND ACTUALLY HAD TO TURN DOWN THE AIR COND. I WAS FREEZING. WOW THIS CAR PROBABLY NEVER WORKED THIS GOOD IN IT'S LIFE. I HIGHLY RECOMMEND THIS SHOP, THEY KNOW WHAT THEY ARE DOING. THEY EVEN WASHED MY CAR WHEN I CAME TO PICK IT UP. THE HIGHEST RATING PLUS IF I COULD REWARD YOUR RATING I WOULD. ART LOWE A HAPPY CAMPER"
5 star rating
Anna C. from Las Vegas, NV on 6/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone is friendly and caring. My vehicle is fixed right the first time. (And if there is a problem - I think that happened once - Frank's takes care of it.)"
5 star rating
Ross L. from Las Vegas, NV on 6/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Had me fixed fast and back in my car same day. Adam is the best! Always takes good care of me. Thanks for the brownies Frank!"
5 star rating
Julia B. from Las Vegas, NV on 6/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome!!!! They gave me a ride home. They took care of my vehicle and even gave it back to me cleaner than I left it with them."
5 star rating
Marlon T. from Las Vegas, NV on 6/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service makes me feel valued as a customer; not a profit center. Very reasonable prices, knowledgeable staff, and best in class service. I trust their advice and for me that's saying a lot. I can tell you their service is far superior to the dealership's from my experience with my BMW. There is no doubt European auto repairs can be expensive, but I don't have to lose an arm or a leg every time I get my car serviced. In fact, they've sent me coupons for nearly free service and honored it. Go Frank's!!! Don't stop doing what you do well. SERVICES....."
5 star rating
Linda V. from Las Vegas, NV on 6/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's has an excellent service, all employees are friendly & courteous, even Frank himself. Leonard Aguilar is outstanding, the place is neat and clean I like the ambiance very much, they have different kinds of free drinks to keep customers hydrated especially in this hot weather. Thank you , keep it up!!!"
5 star rating
Chris D. from Las Vegas, NV on 6/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"as always the service both by the office ees & service dept are very much appreciated by me. troy was very helpful & calming as I thought I had engine trouble on my way to lake Tahoe. ryan was very courteous & friendly when he took me home & picked me up the next day. that is a benefit I have always appreciated that frank offers."
5 star rating
Anonymous from Las Vegas, NV on 6/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was extremely helpful throughout the entire process. Frank's did such a great job with my service!"
5 star rating
Kathy K. from Las Vegas, NV on 6/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It was a great experience . The guys took good care of my car"
5 star rating
Christine R. from Las Vegas, NV on 6/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been taking my vehicle to Frank's for years. The quality of the service and the knowledge of the staff are top notch! I recommend them to anyone needing automotive service. I won't take my vehicle anywhere else."
5 star rating
Jeffrey C. from Las Vegas, NV on 6/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Your staff is very customer service oriented and professional."
5 star rating
Kenny H. from Las Vegas, NV on 6/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual excellent service,"
5 star rating
John K. from Las Vegas, NV on 6/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Typical excellent service. Fred is very good with customers - friendly, understanding and knowledgeable. Paul, as always, was very helpful and friendly. He seems to be genuinely concerned for the customer's problems. You are doing well with the staff on sunset, Frank. John"
5 star rating
John M. from Las Vegas, NV on 6/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and communication! Really good group of people."
5 star rating
Guy M. from Las Vegas, NV on 6/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It's very nice and comforting to deal with a shop that handles European cars and not feel that you are getting ripped of. The front desk emplyees are both technically knowledgeable and personable. It was a breath of fresh air to have Frank's tell me that the item that was not functioning correctly could be fixed, and not have to be replaced at a fraction of the cost of the replacement part. The repair was done as scheduled and as promised. Where else will you find a shop that stands by its work and give you a 3-year guarantee to back it up?"
5 star rating
Jerry W. from Las Vegas, NV on 5/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A pleasure to do business with you. I thought the bill was excessive, however, taking it to Fleecer Jones would have been as much or more, so what the heck. The car runs like new now. Very happy with it. Question: How often does this car need lub job. I can feel the difference, and don't want to go as long next time that it needs it."
5 star rating
Edward H. from Las Vegas, NV on 5/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very clean and well maintained facility. I appreciate the small details like the seat covers and sun shades while my car was waiting to be serviced. I was taken back at the free car wash just for getting an oil change! To top it all off a nice refreshing bottle of water for me was waiting in my car for my drive home. I hope all your customers appreciate your efforts."
5 star rating
Anonymous from Las Vegas, NV on 5/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding! Don't need a dealer with this kind of service -"
5 star rating
Anonymous from Las Vegas, NV on 5/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very courteous and a good price for their services. Fabulous job on detailing the car too!"
5 star rating
Marie S. from Las Vegas, NV on 5/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I scheduled my 'c' service for my 2006 ML350 last week. I know very little about cars. I just want them to take me where I'm going and bring me back home. However, after my service, even I could tell the difference in the way the car was running. It was fine before,but it was great afterwards."
5 star rating
Anonymous from Las Vegas, NV on 5/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Willing to look into what specific issues actually exist and REPAIRING them rather than simply replacing parts"
5 star rating
Anonymous from Las Vegas, NV on 5/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"What more can you ask from a service? The appointment was on time, completed in the time frame and price that was quoted. I have driven my car almost 2 years and since the service I have driven over 500 miles and it is smooth as silk. Staff was knowledgeable and friendly. Highly recommend"
5 star rating
Joel S. from Las Vegas, NV on 5/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Front desk was great"
5 star rating
Bret D. from Las Vegas, NV on 5/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Just had my first experience with Franks European Auto (Las Vegas location) and I have to say that I will be taking my 2005 645 Ci to Franks for all my service needs. I am new to the area and was looking for a competent BMW Indie Service Shop. My experience with dealerships has never been a good one (quality and price). I interviewed a few local shops and received varying opinions of what my Ultimate Driving Machine needed. I settled on Franks, the staff seemed knowledgeable, it was close to my office and they had a clean well maintained work environment. When I walked in the door I was met with a friendly welcome by Troy who explained what Franks was all about. Troy introduced me to Patrick the Shop Foreman and I was impressed by his straightforward approach to maintenance and that he was most knowledgeable about the finer intricacies of German Engineering. I explained the symptoms I was experiencing and we agreed upon an appointment for the following week. They were ready when I arrived and assigned Fred to work on my car. Basically it was a routine service with a brake inspection. I suspected I had worn pads and wanted them checked out. I also asked them to check out the Control Arm Bushings as they have a tendency to wear more quickly on my model. About 10:00 that morning Troy called and indicated that the oil change was completed and that in fact the brake pads were on their last legs. He also told me that the bushings looked in great shape (I would have believed them if they told me the bushings were bad but they were solid and did not go for the extra cash). I told him to move forward on the brakes. When I picked up the car later that afternoon it was washed and everything was good with the world again. I recommend Frank’s to all! You can put your trust in this very special Indie Service Shop. They have my 100% trust and all my business when it comes to my 6 Series. Bret Druesne CMDCM (AW/SW/SS) USN (Ret.)"
3 star rating
Anonymous from Las Vegas, NV on 5/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional, great service, and quality job. I finally found the shop I can trust. I definitely recommend this shop."
5 star rating
Terre B. from Las Vegas, NV on 5/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent client friendly service,"
5 star rating
Chris B. from Las Vegas, NV on 5/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great, timely service as usual."
5 star rating
Laura Lee L. from Las Vegas, NV on 5/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"very efficient and pleasant--explained details of service to my satisfaction and car runs great. love the pick-up service"
5 star rating
Joel S. from Las Vegas, NV on 5/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very impressed. Overall experience was perfect"
5 star rating
Anne G. from Las Vegas, NV on 5/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great car care. Refreshing personalised, professional customer service. I highly recommend Frank's European Service. A. Green"
5 star rating
Darlene T. from Las Vegas, NV on 5/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"very friendly staff and pleased with my service. :)"
5 star rating
Anonymous from Las Vegas, NV on 5/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great experance. Very professional."
5 star rating
John S. from Las Vegas, NV on 5/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"FIVE STAR"
5 star rating
Walter B. from Las Vegas, NV on 5/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"was in for a minor repair, usual great service from Leonard, the parts man Brad had me covered in no time, and Ryan asked if I needed a ride... Almost makes a man want to come back soon...."
5 star rating
John G. from Las Vegas, NV on 5/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Usual prompt & excellent service from Leonard, & a good ride home & back.Good technical advice also."
3 star rating
Randy G. from Las Vegas, NV on 5/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Troy originally came off unfriendly and argumentative when I told him about your add and it's verbiage. Everything was okay when I returned for my appointment."
5 star rating
Richard F. from Las Vegas, NV on 5/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Just became aware of the NW location as I live at the base of Lone Mtn. But would make the long drive if I had to. I hope the staff is as professional and friendly as the SW location. They are the only shop that will touch my Porsche, thank you. Thanks guys but I still need that estimate on my rear deck hinges ."
5 star rating
Kenneth D. from Las Vegas, NV on 5/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very helpful and attentive to your needs."
5 star rating
Dan S. from Las Vegas, NV on 5/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and pricing vs. the VW dealerships."
5 star rating
Michael M. from Las Vegas, NV on 5/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I called ahead and asked if I could drop by to have an oil change on my SL500. I was told by MB dealer that I had some engine work that was needed quickly. When I got there, they did the oil change and gave me a list, similar to what MB said, of things that I should take care of. We sat and prioritized them. They will save me over $2k from MB not counting the $150 savings just for the oil change. They seem very professional and provide excellent feedback."
5 star rating
Kevin N. from Las Vegas, NV on 4/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This visit was only for a routine oil change. Yet once again Frank's made the grade. My wife dropped the car off on Friday afternoon and explained she needed it first thing Monday morning. It was ready when she arrived and was also washed to boot! Well done."
5 star rating
Idell B. from Las Vegas, NV on 4/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Troy and the crew are awesome! The work is detailed and quality, I'm so thankful to have found experts!"
5 star rating
Marie S. from Las Vegas, NV on 4/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"After receiving an email reminder, I scheduled an appointment for my 65,000 mile check up on my 350ML. The service was completed in a timely manner. I also received a printout of future auto services and suggested timeline. This information helps me plan my time and my budget. I relocated to Las Vegas last fall and visited Frank's on someone's recommedation. I am very pleased. Also, I actually met Frank !.That's really hands on business-wise."
5 star rating
Linda M. from Las Vegas, NV on 4/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service is always excellent."
5 star rating
Anonymous from Las Vegas, NV on 4/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Incredible service, better thank the dealer!"
5 star rating
Paul J. from Las Vegas, NV on 4/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was fast, courteous and convenient. Thanks for thoroughly looking over our classic UK BMW in addition to adjusting the ignition in order to obtain NV registration when the dealership could not. We look forward to continuing our restoration and maintenance efforts for this family keepsake."
5 star rating
Dave Mc E. from Las Vegas, NV on 4/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You guys are the best. Great new facility. You should be very proud Frank!! Dave McElroy"
5 star rating
Earle C. from Las Vegas, NV on 4/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly, Professional, cost concious"
3 star rating
Anonymous from Las Vegas, NV on 4/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Work was done very quickly."
5 star rating
Will E. from Las Vegas, NV on 4/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"An honest service shop that won't try to upsell you."
3 star rating
Glen S. from Las Vegas, NV on 4/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"My E class broke down last Sunday in Henderson, Neveda and took a chance to tow to their shop rather than the local dealer, since towing to Los Angeles would prove costly. I had left key in their key drop since they were closed and had to return to Los Angeles. They diagnosed and called and updated me while in Los Angles then repaired minimally what was needed to drive the car back home to LA. It turned out that it only needed a new key. And they fully inspected the car more thorough than the dealer but gave no pressure for the additional items. More importantly I was able to trust them even though I had to return to Los Angeles and made payment by phone for the final invoice. Returned to Neveda this past Saturday (1 week later) to pick up the car that was conveniently parked in front of their shop for me to simply drive off"
5 star rating
Anonymous from Las Vegas, NV on 4/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly, efficient staff. Explained everything in detail along with prices. Finally found someone to care for my car and put my full confidence in them. Thank you!"
5 star rating
Anonymous from Las Vegas, NV on 4/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service!! A clean shop, fair prices. Free shuttle service to a great mall where you can shop when they are working on your car. The shop supports Christian missions!!"
5 star rating
Angela L. from Las Vegas, NV on 4/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone was great and helpful. I really like the customer area inviting and clean fir us customers, such a nice spin on the things! My car was cleaned was unexpected:)) very detailed information which was helpful."
5 star rating
Melinda B. from Las Vegas, NV on 4/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and very informative. Everyone was super friendly and I felt honest in helping me make the right decisions for my car."
5 star rating
Walter B. from Las Vegas, NV on 4/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"...great service again. Thanks to Leonard, and Ryan who drove me home & picked me up afterwards. Walter B."
5 star rating
Mary-jane W. from Las Vegas, NV on 4/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always have excellent service"
3 star rating
Daron D. from Las Vegas, NV on 4/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Your place is quite nice and the staff (Fred?) was very nice. I got a second opinion from you on the dealer's recommendation for some new brake pads and rotors, and as I suspected, they were unnecessary according to you. However, you then proceeded to tell me about 14 other things I should do as routine maintenance. When I've been taking my car to the dealer and getting the appointed services (A and B), and they tell me everything is up to date (except for the new lies they come with for brakes, etc.), then you tell me otherwise, it comes of as disingenuous. Apparently because I have a 2005 Benz, everybody thinks I am anxious to part with thousands of dollars. This isn't a direct accusation, just a statement of confusion and frustration. I will bring my car to Frank's again."
5 star rating
Anonymous from Las Vegas, NV on 4/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly staff and car was fixed correctly ."
5 star rating
Keyvan J. from Las Vegas, NV on 4/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Another fine job gentlemen. I have waited on purpose, for over a month to write this review. My car is a 2002 Mercedes SL500 with over 115,000 miles on it. in other words it's old. it still looks pretty good but mechanically it has it's problems. Sunroof, windows and lights just to name a few. No problem ! Frank's European Service hooked me up and now my (OLD) car is running like new. Just to make sure, I drove my car to L.A. averaging 120mph all the way. Sunroof down, tanning my bald head and enjoying my ride. Lol... Thanks Frank !"
5 star rating
Anonymous from Las Vegas, NV on 4/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest and one of the cleanest shops in town !"
5 star rating
John A. from Las Vegas, NV on 4/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again, professional service delivered in the time projected, with friendly staff. Also, we had left some valuables in the loaner vehicle and when Fred looked over the car and found what we had left, he promptly secured them and called us. That's what the term Customer Service is all about. John"
5 star rating
Luis E. from Las Vegas, NV on 4/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"My experience with the mechanics was absolutely amazing! Very knowledgeable and I could tell they knew exactly what they were doing. It is a huge relief to know that my car was fixed and fixed right (the first time) and will most definitely be recommending Frank's to friends and family"
5 star rating
Roy M. from Las Vegas, NV on 4/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I cam in for a minor light repair and was taken care of in minutes. The work was done very professionally and fast and I was on my way with a working head light. I was also pleased with the charges for the work done. You folks have gained a new customer for work on my xj8l Jag."
5 star rating
Penny S. from Las Vegas, NV on 4/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"We can always count on Frank's European Service to perform excellent work at fair pricing."
5 star rating
Sergio M. from Las Vegas, NV on 4/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great team, great service!"
3 star rating
Anonymous from Las Vegas, NV on 4/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"GREAT SERVICE EXPERIENCE"
5 star rating
Teresa B. from Las Vegas, NV on 4/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The team at Franks are amazing, friendly and the service is affordable, I have been taking my car to the dealer for years, then Franks service center was recommended by a friend. I am shocked that I was paying three times as much at the dealer. Also the place is amazing, beautiful and clean, so ladies feel confident with Franks."
5 star rating
Earl B. from Las Vegas, NV on 3/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam and the service team are top notch. Excellent service would recommend to friends."
5 star rating
Giorgio C. from Las Vegas, NV on 3/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It is a pleasure to to take my car in your shop"
5 star rating
Bernadette A. from Las Vegas, NV on 3/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again had great service at Franks! Thanks to everyone there!"
5 star rating
Robert B. from Las Vegas, NV on 3/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, I was very satisfied with my service experience. No need to go to Fletcher Jones anymore. Better service at a great price at Franks."
5 star rating
Chris U. from Las Vegas, NV on 3/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Easy schedule, timely ride to work, work performed as quoted...and the car was returned nicely washed and all new parts (breaks) working perfectly. Thank you!"
5 star rating
Phillip K. from Las Vegas, NV on 3/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding service, from beginning to end."
5 star rating
Anonymous from Las Vegas, NV on 3/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great friendly service. Trustworthy. I'm new to the area and its great to know I found service I can rely on."
5 star rating
Dan S. from Las Vegas, NV on 3/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Greatest service ever!! I will be certain to share with other the outstanding level of personal service. Lenard is the best!"
5 star rating
Bill/ Pat F. from Las Vegas, NV on 3/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"All good"
5 star rating
Nancy T. from Las Vegas, NV on 3/22/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Your staff is the best. Prompt service as always."
5 star rating
Anonymous from Las Vegas, NV on 3/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I am always pleased with the service at the Henderson location. The estimates are explained in layman's terms and I am never treated like a number. Adam and Fred are wonderful as well as the porter."
5 star rating
Susan A. from Las Vegas, NV on 3/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great experience ."
5 star rating
Shean L. from Las Vegas, NV on 3/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I brought my vehicle in to Frank's for 90k service. As always the team did a great job ensuring getting my car serviced was an easy process. Franks has always been my go to mechanic for all of our vehicles."
5 star rating
Anonymous from Las Vegas, NV on 3/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"First class service all the way. I'll recommend Frank's to everyone I know."
5 star rating
Schelia S. from Las Vegas, NV on 3/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Quick, no hassle, fix the problem and done!"
5 star rating
William M. from Las Vegas, NV on 3/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Alls Well That Ends Well"
5 star rating
Frances R. from Las Vegas, NV on 3/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly customer service. A very honest and reliable mechanic."
5 star rating
John Z. from Las Vegas, NV on 3/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Finally honest work on my xk8 after being ripped off at the jaguar dealer telling me I needed new brakes and rotors, hoses and thousands of dollars of repairs that were not necessary. . Leonard had my car checked out , all it needed was some freon in the air conditioning (wasn't the hoses !) my brakes were fine. Anyone who finds themselves continually pouring money into their Jaguar needs to go to Franks where they will get an honest evaluation . We will NEVER take our jaguars anyplace else."
5 star rating
Bonnie P. from Las Vegas, NV on 3/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything is always done the right way the right time, and they have such a good attitude. I smile when I pay my bill. I could have this same work done on my car 3 blocks from my house, but I prefer to drive 18 miles each way, and spend my dollars with a company who understands what great "service" is."
3 star rating
Richard E. from Las Vegas, NV on 3/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"quick friendly service, only had oil change and filter, everything went as promised for my mini cooper!"
5 star rating
Kathy K. from Las Vegas, NV on 3/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It's always been a great experience"
5 star rating
Steve S. from Las Vegas, NV on 3/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam is awesome! Takes great care of us every visit! Even when we are slightly unreasonable....."
5 star rating
Cynthia M. from Las Vegas, NV on 2/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was professional and prompt. I'd come back again for sure."
5 star rating
Anonymous from Las Vegas, NV on 2/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was prompt and courteous. I brought my car because of rough idling and engine fault codes. The diagnosis of the mechanical problems with my car appeared to be accurate and repairs were completed promptly as soon as parts arrived. The car works great now that the mechanical problems have been repaired."
5 star rating
Laura G. from Las Vegas, NV on 2/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff at Franks in Henderson is stellar. Always friendly and knowledgeable. I have never had a bad experience when bringing my 2003 S430 to them. Paul is an amazing mechanic and an even friendlier guy. Very informative about what was done and what may need to be done in the future. My vehicle runs like a brand new Benz. Thank you to Adam, Paul and Frank."
5 star rating
Anonymous from Las Vegas, NV on 2/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, beautiful/cozy facility :)"
5 star rating
Susan P. from Las Vegas, NV on 2/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always looking out for the customer's car. Making it work and proving that I am not crazy. So glad I found you."
5 star rating
Mary S. from Las Vegas, NV on 2/22/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service, beautiful place. Detailed explanation of service and prices, so no surprises. Car wash, vacuuming and bottled water were very much appreciated. Definitely will return."
5 star rating
Carmi D. from Las Vegas, NV on 2/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my second visit to Frank's for service on my Mercedes ML350, and I was just as pleased as the first time. The waiting area is clean, bright and comfortable. The service to be done was explained completely and I got a report on things that need to be done in the future. Plus the car was washed before it was returned to me."
5 star rating
Mary F. from Las Vegas, NV on 2/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great communications and they actually reduced the cost of the parts and past the savings on to us. Honest, integrity and service with a bit of humor mixed in. How refreshing!"
5 star rating
Myrna D. from Las Vegas, NV on 2/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again you and your staff have taken care of my car in a very professional manor and your customer service continues to amaze me. The fact that you were able to save me money was really appreciated. Thanks for the loaner car, it was funny to drive. Thanks Fank for the book, it s very well written and has alot of valuable info in it."
5 star rating
Joseph G. from Las Vegas, NV on 2/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always good quality service by a group of talented and caring staff"
5 star rating
Tom B. from Las Vegas, NV on 2/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I look forward to my semi-annual oil change at Frank's. Everyone is friendly, helpful, and knowledgeable. They keep my old Mercedes purring. ."
5 star rating
Richard D. from Las Vegas, NV on 2/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's does an excellent job of doing the work requested coupled with a pleasant congenial office and polite staff. Like any similar garage they also look at all the possible things that you could have replaced or repaired in addition to what you want but do not put undo stress on forcing you to accept those suggestions."