Agripina B. from Las Vegas, NV on 3/9/2021 for an auto service of their Porsche and their testimonial is:
"Adam excelled in customer service. Thank you."
Gabriel K. from Las Vegas, NV on 3/5/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Extremely well done service! The detailed info they provided every step of the way was reassuring. They also provided a ride for me back to my house after dropping my car off. They recommend a lot of extra maintenance but are not pushy about it. So it’s obvious it’s cause they care. Thank you so much!"
Martin K. from Las Vegas, NV on 3/3/2021 for an auto service of their Audi and their testimonial is:
"This is the second time I used Franks European Services. I had to say it was amazing. Trish was very helpful on really trying to help. She went beyond any of my expectations. What I love about them is that their priority is not to sell you something, but really help. Even if it does not involve sale. Amazing team of good hearted people. Thank you guys for everything 🙏"
Robert K. from Las Vegas, NV on 3/3/2021 for an auto service of their Smart and their testimonial is:
"Good service, but pricey."
Rony S. from Las Vegas, NV on 3/3/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam has been extremely help and upfront and honest about everything. All my vehicles will always be serviced at Frank’s. Thanks everyone."
James & Birdie H. from Las Vegas, NV on 3/3/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Been doing business with them since I moved to Vegas thousands ago . Don’t worry no worry"
Irene I. from Las Vegas, NV on 3/2/2021 for an auto service of their Porsche and their testimonial is:
"That you would get a First Class Service from the moment you are greeted in the main office. That your customer service representative (Jeremy, Adam) will be welcoming, kind, will listen to your concerns and walk out with you or drive with you if that's what you request. That you can absolutely trust the mechanics to do a great job and take care of the problem the first time around. That the prices for parts and work are fair and all explained ahead of time by Jeremy or Adam in detail. No hidden anything. I tust them completely. I highly recommend them."
Cj H. from Las Vegas, NV on 2/27/2021 for an auto service of their Lexus and their testimonial is:
"Great service, fair prices."
Kirby B. from Las Vegas, NV on 2/25/2021 for an auto service of their BMW and their testimonial is:
"I received very prompt and professional services. All service performed and future maintenance recommendations were explained clearly. Thanks, I will definitely return and recommend your business to others."
Cory M. from Las Vegas, NV on 2/24/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"I would recommend Frank's as I just did yesterday to my friend, after telling him about my experience."
Kara S. from Las Vegas, NV on 2/24/2021 for an auto service of their Jaguar and their testimonial is:
"Quality service great front desk personnel!"
Tom L. from Las Vegas, NV on 2/24/2021 for an auto service of their Volkswagen and their testimonial is:
"Great first visit. Jeremy was easy to work with and explained my options. Thank you very much!!! I will be back!!"
Bernedette/stavos A. from Las Vegas, NV on 2/23/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great! Everyone that works there is amazing! Just needed a battery in the key fob - they made is so easy! Many thanks"
Jay W. from Las Vegas, NV on 2/19/2021 for an auto service of their Toyota and their testimonial is:
"Adam and team did a great job as always!"
Aimee P. from Las Vegas, NV on 2/18/2021 for an auto service of their Mini and their testimonial is:
"First time having service done outside of the dealership on my 2014 Mini Cooper Countryman after the dealer warranty expired. I had lots of questions that the team answered fully and absolutely enjoyed the breakdown of their findings through their digital inspection. The team definitely has my business moving forward. Shoutout to Trish and Travis for walking me through everything and handing off my car back to a very satisfied customer."
Raymond M. from Las Vegas, NV on 2/17/2021 for an auto service of their BMW and their testimonial is:
"Great service"
Cynthia J. from Las Vegas, NV on 2/17/2021 for an auto service of their BMW and their testimonial is:
"Great overall service. Jeremy was very nice, personable and informative. I felt comfortable handing my car over to Frank’s European. I will give them 5 stars after I have completed and inspected my last project for my car.🥰 But don’t hesitate to get your car checked out with these guys. So far they are pretty awesome. They also have prearranged transportation so you don’t have to get a Uber or Lyft.😇"
Jerry C. from Las Vegas, NV on 2/13/2021 for an auto service of their Smart and their testimonial is:
"Trish was wonderful!!! Quality of work and attention to detail is always excellent."
Myrna D. from Las Vegas, NV on 2/12/2021 for an auto service of their Toyota and their testimonial is:
"They are the tops in the city. Always friendly, knowledgeable and they treat you like a valued customer. I don't take my car to anyone else."
Kathy L. from Las Vegas, NV on 2/12/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"As always the service was impeccable. Trish was wonderful. We are relocating out of state. Trish provided us with information to find a service provider who we hope will provide the excellent level of service we have received at Frank's."
Marlo D. from Las Vegas, NV on 2/11/2021 for an auto service of their BMW and their testimonial is:
"Thank you for your attention and expertise to my vehicle and for being so thorough and honest about maintenance schedule-thanks to Jeremy for an awesome experience."
Sam H. from Las Vegas, NV on 2/11/2021 for an auto service of their Volkswagen and their testimonial is:
"Communicated very well about the job. Getting rides too and from work was very helpful and saved some money. It would be helpful to know this service is available when you book an appointment or speak to the team early on to be able to plan ahead and avoid paying for rides they can cover."
Rob D. from Las Vegas, NV on 2/9/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Jeremy was extremely helpful, an asset to the company."
Nina B. from Las Vegas, NV on 2/8/2021 for an auto service of their Chrysler and their testimonial is:
"Frank’s service makes getting your car repaired a pleasure instead of a nuisance!! They do everything right from picking up your car to servicing it properly! I recommend them highly! N. Brady"
Dennis A. from Las Vegas, NV on 2/5/2021 for an auto service of their Volvo and their testimonial is:
"Very good service"
Felicia M. from Las Vegas, NV on 2/5/2021 for an auto service of their BMW and their testimonial is:
"Good Service better treatment than BMW Dealer. Quaity service and good price compared to dealer. They have nice service advisors."
Ray W. from Las Vegas, NV on 2/4/2021 for an auto service of their BMW and their testimonial is:
"Very detailed and informative inspection. Really helps eliminate the problems with your vehicle. Great service and over care for my car. Will definitely return."
Yvonne S. from Las Vegas, NV on 1/29/2021 for an auto service of their Land and their testimonial is:
"Everyone I have come in contact at Frank’s is Great. The work is always done right and for the best price. For me there is only one place I will trust my Land Rover Range Rover and that’s Frank’s European. Sincerely, Yvonne Sakima"
Tim W. from Las Vegas, NV on 1/28/2021 for an auto service of their BMW and their testimonial is:
"I LIKE THE WAY THESE GUYS CONDUCT THERE BUSINESS"
Gary L. from Las Vegas, NV on 1/27/2021 for an auto service of their Jaguar and their testimonial is:
"Service writers are very informative and pleasant. Works well with my schedule."
Yvette C. from Las Vegas, NV on 1/23/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good work and customer service reputable company . Ive been a customer for many years never a compliant with anything. I highly recommend ypur luxury vehicle for their impeccable service."
Kelley R. from Las Vegas, NV on 1/23/2021 for an auto service of their BMW and their testimonial is:
"Travis, my Service Advisor was wonderful. He provided pictures of my vehicle to identify where the problems were. Travis took the time to discuss repair options and made suggestions to help save money down the road. Throughout the process. Travis communicated to advise updates; he was available when I contacted him to ask for information, too."
Matthew S. from Las Vegas, NV on 1/21/2021 for an auto service of their Land and their testimonial is:
"Excellent customer service and very up front with what needs to be done and what can wait I would recommend this place for anyone looking for great customer service."
Vernon F. from Las Vegas, NV on 1/19/2021 for an auto service of their Land and their testimonial is:
"Jeremy is awesome. Love this place!"
Stacy/ Eric E. from Las Vegas, NV on 1/15/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank’s is the only place to take your car! They are always honest and fair and send you a photo evaluation of your vehicle that beats anything I’ve ever seen at a dealership or otherwise. Plus, the customer service is awesome! I highly recommend Frank’s...where they actually know your name and care about the work they do."
Linda / Paul T. from Las Vegas, NV on 1/15/2021 for an auto service of their Mini and their testimonial is:
"Professional all the way. Adam was upfront and helpful in our decision making process"
Mary H. from Las Vegas, NV on 1/9/2021 for an auto service of their Volkswagen and their testimonial is:
"Great people. They really take care of you."
Steve/ Debbie D. from Las Vegas, NV on 1/9/2021 for an auto service of their BMW and their testimonial is:
"At Frank’s they always greet me warmly and take care of my needs. Thank you all very much."
Darlene A. from Las Vegas, NV on 1/7/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them that Jeremy is the best! Jeremy was patient with me and addressed all of my concerns, he followed up with me every step of the way and assured me that in the event I had any problems ( which I didn’t) that he would take care of it!"
John H. from Las Vegas, NV on 1/5/2021 for an auto service of their BMW and their testimonial is:
"Adam kept me informed and walked me through the service options."
Daniel R. from Las Vegas, NV on 12/31/2020 for an auto service of their BMW and their testimonial is:
"Great sevice team"
Anne/james G. from Las Vegas, NV on 12/30/2020 for an auto service of their BMW and their testimonial is:
"Great service, great staff and mechanics. I have complete confidence in getting the correct diagnosis and repair. Frank’s is outstanding."
William A. from Las Vegas, NV on 12/30/2020 for an auto service of their BMW and their testimonial is:
"Highly recommended especially for Europian car"
Patrick L. from Las Vegas, NV on 12/29/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional"
Brian R. from Las Vegas, NV on 12/25/2020 for an auto service of their Land and their testimonial is:
"I want to say , I am extremely happy, with the work done on my truck, I could immediately notice, the work performed , was done right, as it should, when dealing with professionals,as they are at Frank’s European Service, I would definitely recommend to anyone looking to get work done on there vehicle..."
Gene V. from Las Vegas, NV on 12/24/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Expensive but reliable to keep the MB properly serviced and maintained."
Mike K. from Las Vegas, NV on 12/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"So far so Good. They do good work. You can rely on Frank’s to get the job done and of there is ever an issue they take care of it."
Arna/thomas M. from Las Vegas, NV on 12/19/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Like service i am with Franks mercedes for the last 12 years Excelent service and wonderful staff"
Nicole D. from Las Vegas, NV on 12/18/2020 for an auto service of their Land and their testimonial is:
"Jeremy provided excellent customer service. Frank’s provided me w shuttle service to and from the shop, and service by far superseded service at the Range Rover dealership."
Matthew L. from Las Vegas, NV on 12/14/2020 for an auto service of their Smart and their testimonial is:
"An amazing place , definitely recommended! Super nice , fair and honest people which is really rare !"
Scott P. from Las Vegas, NV on 12/12/2020 for an auto service of their BMW and their testimonial is:
"Great experience from beginning to end."
Mark J. from Las Vegas, NV on 12/11/2020 for an auto service of their BMW and their testimonial is:
"Great customer service and professionalism."
Bonnie G. from Las Vegas, NV on 12/11/2020 for an auto service of their Land and their testimonial is:
"Frank’s came through when Land Rover cancelled my appt only 4 days before my cross country drive. Got the service completed, provided courtesy transportation and exceeded expectations. Frank’s is my new place for servicing my Range Rover."
Mary H. from Las Vegas, NV on 12/11/2020 for an auto service of their BMW and their testimonial is:
"Truly a repair shop that serves their customers well. I love their total review of your car with all recommendations including pictures. And they don’t use hard sell tactics. They are honest, responsive and customer centric. Love you Jeremy."
Gary L. from Las Vegas, NV on 12/10/2020 for an auto service of their Jaguar and their testimonial is:
"Very good service writer and on top of the repair."
Johnny C. from Las Vegas, NV on 12/9/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service"
Donald B. from Las Vegas, NV on 12/5/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Good work"
Julie S. from Las Vegas, NV on 12/3/2020 for an auto service of their BMW and their testimonial is:
"They are awesome and the customer service is great."
Isvani C. from Las Vegas, NV on 12/1/2020 for an auto service of their GMC and their testimonial is:
"Customer service is really good and they were honest with the service and charges"
Jessica B. from Las Vegas, NV on 11/26/2020 for an auto service of their Porsche and their testimonial is:
"Five star service all the way!!"
Rudolph K. from Las Vegas, NV on 11/25/2020 for an auto service of their Chrysler and their testimonial is:
"Excellent service! They tell you upfront what is needed or suggested and let you decide. Plus they take pictures of the various area of the car so there is a visual as well as written record of the car's status and area that might need work now or in the future. Very thorough."
Irene I. from Las Vegas, NV on 11/25/2020 for an auto service of their Lexus and their testimonial is:
"That I have found the BEST Auto Service to take my beloved Lexus. The moment I walk in I am immediately welcomed and helped, usually by Adam or Jeremy. I am very satisfied with their work. I have not had any problems with my car ever since I have taken it to Frank´s. Highly recommend it."
Charlene P. from Las Vegas, NV on 11/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was professional and informative. Adam is wonderful. I just wish it wasn't so costly to service my car. Would definitely recommend Frank's Happy Thanksgiving"
Frank B. from Las Vegas, NV on 11/19/2020 for an auto service of their Fiat and their testimonial is:
"This place is awesome!! Friendly,on time and didnt kill the wallet,highly reccomend."
Roger C. from Las Vegas, NV on 11/18/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service is 5 star! First time having my Mercedes serviced at Franks’s and I could not be more pleased. Attention to detail, kept me apprised of the process, very knowledgeable and professional staff. Here’s what they DON’T do...try to sell you something your vehicle doesn’t need! Getting service on a European car isn’t cheap but Frank’s prices are very reasonable and their service is top notch! I’ve been taking both of my vehicles to the dealer for several years....no more. They didn’t push unnecessary service. Great personal service and friendly people. As far as actual service? Unmatched. Very thorough and detailed. The location was a bit out of my way but we’ll worth the drive!"
Tony R. from Las Vegas, NV on 11/17/2020 for an auto service of their BMW and their testimonial is:
"Had gone to Frank’s European Service, was greeted and assisted by Adam. I asked an impossible request, and service on my BMW was rendered, same day and ready an hour ahead of schedule. Hats off to Franks, they’re the best."
Willie H. from Las Vegas, NV on 11/17/2020 for an auto service of their BMW and their testimonial is:
"This is a great place to take your car for service. The workers are professionals and keep you updated on the progress of your automobile. They are also friendly. As long as I own my vehicle, I will be using Frank's European shop."
Chris/colleen S. from Las Vegas, NV on 11/14/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional with Stellar customer service, Jeremy always gives use the VIP service. He's honest and very attentive to detail. Always keep me informed as to the progress of my Mercedes. Thank you!"
Vjollca T. from Las Vegas, NV on 11/12/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very nice service, thank you"
Shante A. from Las Vegas, NV on 11/12/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank’s is thorough and trustworthy! I loved the detailed pictures and explanations. I am definitely going back to Frank’s for service!"
Patricia H. from Las Vegas, NV on 11/11/2020 for an auto service of their Jaguar and their testimonial is:
"Wonderful service and estimate was significantly below estimate from the dealer."
Deborah A. from Las Vegas, NV on 11/9/2020 for an auto service of their Audi and their testimonial is:
"I was extremely satisfied by the quality of service."
Abe P. from Las Vegas, NV on 11/5/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"My Friends Frank and Vivian Burke recommended your services, Adam help me service my car, he was very helpful and informative, no doubt you guys are top notch, for customer services..nice to know I can trust a garage with my car.."
Janine D. from Las Vegas, NV on 11/4/2020 for an auto service of their BMW and their testimonial is:
"Very thorough and explained in detail...excellent"
Edilberto/ Miguel F. from Las Vegas, NV on 11/4/2020 for an auto service of their Volkswagen and their testimonial is:
"El mejor"
Judith H. from Las Vegas, NV on 11/4/2020 for an auto service of their Chevrolet and their testimonial is:
"Excellent service and communication through the process"
Ron F. from Las Vegas, NV on 11/3/2020 for an auto service of their BMW and their testimonial is:
"They (Trish) was professional, courteous, and friendly."
Wayne H. from Las Vegas, NV on 11/3/2020 for an auto service of their BMW and their testimonial is:
"Great service, Andy made sure i was aware of everything that was going on. Car not only ran great, but looked great when i picked it up"
Alfred B. from Las Vegas, NV on 11/2/2020 for an auto service of their BMW and their testimonial is:
"Adam was very helpful throughout my entire auto repair process."
Mike K. from Las Vegas, NV on 10/30/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank and his crew are the best. The only place In Vegas I trust to work on my Cars. Thanks Frank Michael K."
Lisa M. from Las Vegas, NV on 10/30/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great service. I appreciate the honesty of the staff. Adam is my go-to who helps me prioritize the most important things to get done on my car. I appreciate all that you do!"
Joe D. from Las Vegas, NV on 10/27/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the honesty."
Paul B. from Las Vegas, NV on 10/25/2020 for an auto service of their Porsche and their testimonial is:
"Most consistent professional service you will ever find in any service industry. Time after time Frank’s delivers the extra special attention my Porsche deserves."
Lisa M. from Las Vegas, NV on 10/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Highly recommend. Honest, helpful w information. I’m a long time client, never disappointed."
Damon E. from Las Vegas, NV on 10/23/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Jeremy was great, informative, and easy to work with."
Clete M. from Las Vegas, NV on 10/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you all for the nice job. Much appreciated."
Clete M. from Las Vegas, NV on 10/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you all. I especially appreciated my conversations with Jeremy versus the service reports."
Leticia C. from Las Vegas, NV on 10/20/2020 for an auto service of their Kia and their testimonial is:
"Great customer service very friendly"
Kevin H. from Las Vegas, NV on 10/16/2020 for an auto service of their BMW and their testimonial is:
"Great professional staff always pleasant easy to work with. I doubt I will use another shop as long as I live in Las Vegas."
Gener P. from Las Vegas, NV on 10/15/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Highly Recommended !"
Janet I. from Las Vegas, NV on 10/14/2020 for an auto service of their BMW and their testimonial is:
"I would highly recommend taking your car into Frank’s European Service. First of all, the service was outstanding! Jeremy was wonderful. He explained all recommendations for my car. I never felt pressured and knew he was genuinely concerned about the needs of my car. He went the extra mile for me. My car was serviced, washed and ready in a timely manner. Frank’s European Service was far better that taking my vehicle into the dealership for repairs as I had done in the past. Pricing was fair and competitive. I’ll continue to go to Frank’s for all of my car’s needs. Couldn’t be happier!"
Julian H. from Las Vegas, NV on 10/14/2020 for an auto service of their BMW and their testimonial is:
"It is the most thorough, upfront, reliable service I have done. These guys know what they’re doing and do it with a smile."
Ivan P. from Las Vegas, NV on 10/10/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Trish was very helpful, good follow up and follow thru."
Judy / James S. from Las Vegas, NV on 10/10/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Always best and honest service."
Teddy S. from Las Vegas, NV on 10/8/2020 for an auto service of their BMW and their testimonial is:
"Great service"
Catherine H. from Las Vegas, NV on 10/6/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service, quality work reasonably priced."
Daniel P. from Las Vegas, NV on 10/2/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"We love Franks European auto service. They are welling to help answer questions and fix your vehicle Properly , with the best price and parts and customer service. I would like Frank to open more Branches with his outstanding customer service professionals to help more Nevadans with there auto needs. We need more honest hard working professionals like franks European auto provides to its customers . Omg and there new online up to date Scheduling notification online chat system make it hella easy to get your Automobile"
William W. from Las Vegas, NV on 10/2/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I like the friendly atmosphere and Adam is knowledgeable. If you have questions they get right back to you. The price is better than dealerships. I trust them for my repairs and with my vehicle."
Sean C. from Las Vegas, NV on 10/1/2020 for an auto service of their Audi and their testimonial is:
"very friendly knowledgeable and efficient service. will definitely return"
Ashley J. from Las Vegas, NV on 9/30/2020 for an auto service of their BMW and their testimonial is:
"Excellent staff. Jeremy is a great staff member, always going above and beyond to help me and communicated effectively. Never pressures me to perform a service and is honest about what can be done now and what can be done at a later time. I appreciate the honesty."
Patrick M. from Las Vegas, NV on 9/30/2020 for an auto service of their BMW and their testimonial is:
"Awesome! Everyone there was great and my car drives like new!"
Kelly S. from Las Vegas, NV on 9/29/2020 for an auto service of their Smart and their testimonial is:
"Everything was wonderful!"
Guy J. from Las Vegas, NV on 9/26/2020 for an auto service of their Jaguar and their testimonial is:
"Great service!"
Darcy S. from Las Vegas, NV on 9/25/2020 for an auto service of their Audi and their testimonial is:
"I would tell them.... I am very HAPPY with the work they performed on my vehicle and I will continue business with them. Their pricing was fair I received proof (pictures) of the work they were about to perform as well as what it looked like before the repair. I wish ALL businesses in LV were HONEST like this. Thank you."
Victor C. from Las Vegas, NV on 9/23/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Recommended."
Yvonne S. from Las Vegas, NV on 9/23/2020 for an auto service of their Land and their testimonial is:
"I definitely will recommend Franks European Service. I delt with Adam he kept in touch with us as to what needed to be done. My car runs so much better and I’m very happy with their fine service. We definitely will take our cars there always. Sincerely customer forever."
Dorothy T S. from Las Vegas, NV on 9/22/2020 for an auto service of their Porsche and their testimonial is:
"It was great service and helpful for all the required work that is needed on my Porsche 2010 that was performed through the diagnostic inspection for the warning lights on the dashboard system. First of all Travis was friendly and polite and assured me that he would take care of my SUV. He than introduced me too Jeremy who was knowledgeable and skilled and diagnosed everything that I needed to remove all warnings signal and lights. Moreover, he then instructed all the malfunctions I had too take care of to bring my Porsche up to par. Thanks guys for the Best service on Deelite Porsche."
Jeffrey C. from Las Vegas, NV on 9/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good service. I have been going to you guys for years. I am satisfied."
Carol T. from Las Vegas, NV on 9/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service"
Julie S. from Las Vegas, NV on 9/19/2020 for an auto service of their BMW and their testimonial is:
"I think you guys did a great job by keeping us informed about the vehicle and you took your time in finding the problem to fix the vehicle. You guys are awesome bless you all."
Nancy P. from Las Vegas, NV on 9/16/2020 for an auto service of their Mini and their testimonial is:
"Very accommodating and they always give you back a shiny clean car."
Michael B. from Las Vegas, NV on 9/15/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"They are doing a great job."
Carlos C. from Las Vegas, NV on 9/14/2020 for an auto service of their BMW and their testimonial is:
"Just moved to LV and so lucky to find Frank’s European to service my car. Thanks to Adam, easy to talk to , for setting up the service/schedule. Service was done on time(🏌️♂️) and the charges were as discussed. Will be back."
Greg L. from Las Vegas, NV on 9/9/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome work guys. Thanks for your honest service with my vehicle. It's hard finding and honest service center that offers competitive pricing and offers honesty."
Karen S. from Las Vegas, NV on 9/9/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Ask for Trish, she was knowledgeable and gave me good guidance about what to do with my car. I had a 20 year old ML320 that needed more work than it was worth. She helped me make a sound decision on what to do with it. The diagnostics and reporting are state if the art. Thanks so much for your time and effort, Trish."
Stacy/ Eric E. from Las Vegas, NV on 9/5/2020 for an auto service of their BMW and their testimonial is:
"Frank’s treats us like family and never feel like there are extra fees, services or add on’s to pad the bill. Service is clearly outlined, executed and priced. Frank’s team is awesome and service is 2nd to none."
Becky B. from Las Vegas, NV on 9/4/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them that you did a wonderful job it was my first visit Jeremy was awesome I’ll be back"
Steven S. from Las Vegas, NV on 9/4/2020 for an auto service of their Jaguar and their testimonial is:
"Love that company and everyone in it awesome service EVERY TIME thanks for everything"
Leilani B. from Las Vegas, NV on 9/4/2020 for an auto service of their BMW and their testimonial is:
"Adam was the Best! He explained the services that my 5 series needed and also graciously offered to shuttle me to and from so that I could get back to work. The facility and staff are exemplary and go above and beyond."
Sam W. from Las Vegas, NV on 9/3/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Great team at Frank’s. Trish and Travis kept me well informed on the services that were required on my ML320. Price was fair and customer was outstanding. I am a happy camper, Sam W."
Ric E. from Las Vegas, NV on 9/3/2020 for an auto service of their Audi and their testimonial is:
"Took my Audi RS5 into Franks and they were nothing but stellar!! Very knowledgeable about my vehicle and prompt service. Looking to start a great relationship with them and my new car!! Highly recommended!!"
Rose M. from Las Vegas, NV on 9/3/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I recommended Franks to a friend, Grace McCoy and her son brings the car in for service. They loved the service as much as I do. I haven’t been in a while, but Jeremy was awesome in his car knowledge and I was treated with dignity and respect, which I really appreciate."
David G. from Las Vegas, NV on 8/29/2020 for an auto service of their Mazda and their testimonial is:
"Great attention to detail and quality"
Marge F. from Las Vegas, NV on 8/27/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Efficient, courteous, skilled mechanics, fair pricing...SUPER SERVICE ...EXTREMELY SATISFIED WITH FRANKS SERVICE FOR MANY YEARS"
Joe D. from Las Vegas, NV on 8/27/2020 for an auto service of their Mini and their testimonial is:
"These people are great. Have 2 vehicles worked on there and very pleased."
Kou L. from Las Vegas, NV on 8/27/2020 for an auto service of their Toyota and their testimonial is:
"If you need trusty work this is the place!"
Shawn S. from Las Vegas, NV on 8/26/2020 for an auto service of their Audi and their testimonial is:
"Second time working with this group and total professionalism all the way around. I feel I am getting the most out of my money spent and nothing is being wasted. I would recommend Frank's to anyone right away for auto maintenance."
Rosalyn J. from Las Vegas, NV on 8/24/2020 for an auto service of their Volkswagen and their testimonial is:
"These guys were the best. They were straight forward from the start. They treated me nice and they took care of my car. I just moved to Nevada and they were the 1st people I contacted and they stood by their word, Thank you guys"
April/rawland P. from Las Vegas, NV on 8/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service and good pricing ,"
Frank S. from Las Vegas, NV on 8/22/2020 for an auto service of their Ford and their testimonial is:
"Thanks for the quick service"
William W. from Las Vegas, NV on 8/22/2020 for an auto service of their BMW and their testimonial is:
"Trish is the best!!! She is professional, customer friendly, and attentive to the customers!!! Overall I love Franks🤘🏾"
Michelle J. from Las Vegas, NV on 8/20/2020 for an auto service of their Jaguar and their testimonial is:
"On August 19, 2020, I brought my new car in for a pre-purchase inspection. I made an appointment on 8/19/2020, and received a confirmation. I thought I was being messed over when the confirmation stated a time different from my original agreement. However, within minutes of me addressing this via text, I received a call, a text and an email apologizing for the error and reconfirming the original time. OK 5 ☆☆☆☆☆ on the service. On the 20th, when I took the car in, the service was prompt, pleasant, professional and courteous. Trish was my service writer and she was knowledgeable, relatable and funny. She explained what was going to happen with my vehicle and the time I could expect my vehicle to be completed. She asked me if I had a ride. I told her I needed to sit in the lobby a while to wait. I had planned to take a rideshare back home. About six and a half hours later, I received a call from Trish stating my vehicle inspection was complete. I received an email and a text with a link to my vehicle's service. Now hear this... the link had pictures and explanations. Never in my life had I received this 5 ☆☆☆☆☆. Trish gave me a rundown of what the inspection revealed, explained everything to me and arranged a shuttle/ rideshare for me to return to the shop to pick up my vehicle - gratis - 5☆☆☆☆☆ I arrived at the shop and was given the same level of service I had received all day. This experience was so refreshing! I have passed by this business for years. I thought it was a car sales lot because there are so many cars there! Lol But, alas, it is not. It is a repair shop, I see this as a good sign. Many people were coming in and out, so it seems like they are very busy. While I was receiving service and waiting in the lobby, which was immaculate, BTW, I overheard other service writers dealing with other customers in the same respectful and courteous manner as me. I was pleased. One thing you should know is that your car will be there for a while. But that is a small price to pay for th"
Michelle M. from Las Vegas, NV on 8/19/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"This is the most honest place to take your foreign car to be serviced or for any needed repairs !"
Travis M. from Las Vegas, NV on 8/16/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Incredible job, and honest work."
Sharon C. from Las Vegas, NV on 8/15/2020 for an auto service of their Lexus and their testimonial is:
"First time at Frank’s and we are very pleased. Jeremy was professional and responsive. We will be back."
Derek H. from Las Vegas, NV on 8/14/2020 for an auto service of their BMW and their testimonial is:
"Good honest people Hard to find these days"
Jerry A. from Las Vegas, NV on 8/14/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Service is not only good one time, it's consistently great!"
Farid R. from Las Vegas, NV on 8/13/2020 for an auto service of their BMW and their testimonial is:
"Excellent"
Zisses G. from Las Vegas, NV on 8/13/2020 for an auto service of their Land and their testimonial is:
"Frank's European is a full cut above the shops I've used to service my two Mercedes Benz and Range Rover. Courtesy, Expertise and Quality are included at no extra charge, THAT'S UNHEARD OF..,.!"
Carol H. from Las Vegas, NV on 8/8/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied with service. Would not go anywhere else."
Rosalva D. from Las Vegas, NV on 8/7/2020 for an auto service of their Volkswagen and their testimonial is:
"The Guy's are wonderful, so nice and helpful. Adam took good care of me and my car, thank you so much 😊"
Gerald B. from Las Vegas, NV on 8/6/2020 for an auto service of their Porsche and their testimonial is:
"Jeremy is the best in the business. I would highly recommend to everyone I know."
Bernedette/stavos A. from Las Vegas, NV on 8/4/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great"
David S. from Las Vegas on 7/27/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Well I was having ac problems for over a year, and Frank European, has finally solved my problem with my ac. My 🚗 car now feels like new again. It's a load off my mind."
Michael E. from Las Vegas on 7/24/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"If you want to be treat like family go to Franks"
Oscar M. from Las Vegas on 7/24/2020 for an emissions test of their Toyota and their testimonial is:
"Best service ever !!!! :)"
Elite Customs And C. from Las Vegas on 7/23/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome Service"
Dominic A. from Las Vegas on 7/21/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"From start to finish, Frank's European Service has exceeded my needs. They've genuinely cared for my well-being and brought my Audi back to life! Initially, I took my A4 to them for a second opinion. But upon receiving the results (from their extremely thorough inspection), I opted to get started on extensive repairs right away. And I'm glad I did it here. Franks didn't just meet my needs, they've gone above and beyond them to keep me & my vehicle safe while on the road. My quotes were always precise and the labor was always fair. My service advisors were Adam and Trish, and they both were very pleasant & communicative. I was never left out of the loop on anything, and any technical aspects that needed explaining, were done in a manner that really helped me to understand more about my vehicle in the process. This was the type of service you hope for with most places, but rarely ever find. If you're having car troubles, then this is the place you really ought to be. Frank's European is the real deal. Expert opinions. Expert service. And a touch of Pure Awesomeness! Thank you Adam, Trish, and especially all of the technicians behind the scenes for breathing new life into my car! You all are the best!"
Fready/chanel B. from Las Vegas on 7/21/2020 for an auto repair of their Land and their testimonial is:
"Best service ever 😊"
Paula M. from Las Vegas on 7/20/2020 for an auto repair of their Audi and their testimonial is:
"Great service. Timely and efficient. Kept contact with me regarding additional issues."
Clark/karen C. from Las Vegas on 7/16/2020 for an auto service of their BMW and their testimonial is:
"I love that my X3 looks brand new when I come pick it up. Washed, vacuumed, tires blacked and cold water in the cup holder!"
Patrick T. from Las Vegas on 7/10/2020 for an auto repair of their Audi and their testimonial is:
"The quality of service is worth it. Take your car here."
Chicos Sales I. from Las Vegas on 7/9/2020 for an auto repair of their BMW and their testimonial is:
"Great service. They were very eagar to help and were understanding to my situation. I live in ca and I will be coming back just to get my car worked on because I trust this company."
Scott C. from Las Vegas on 7/8/2020 for an emissions test of their Audi and their testimonial is:
"Great Customer Service and Professionalism!! Highly recommend!!"
Dean H. from Las Vegas on 7/8/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Jeremy was was pleasant, professional & efficient. I am always satisfied with the way that I (and my car) are treated at Frank’s."
Teddy M. from Las Vegas on 7/6/2020 for an auto service of their Audi and their testimonial is:
"I was very satisfied with the quality of work performed on my vehicle. The entire staff was very professional and helpful. Trish was the staff member who worked with me and she kept me informed with every step of the repair process."
David S. from Las Vegas on 7/2/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Super happy with service at Frank service, as long as I live here, I'll bring my car. The entire team, and Patrick especially, super knowledgeable."
Stora H. from Las Vegas on 7/1/2020 for an auto repair of their Mercedes and their testimonial is:
"The only place to take your classic Mercedes"
Freddy W. from Las Vegas on 6/29/2020 for an auto service of their Jaguar and their testimonial is:
"Great job"
Verna T. from Las Vegas on 6/20/2020 for an emissions test of their Volkswagen and their testimonial is:
"Job well done!"
Alfred D. from Las Vegas on 6/20/2020 for an emissions test of their Jaguar and their testimonial is:
"Love having my ride back. It was liberating during this dilemma 😕. Drove around today and it felt good. Down the road we can get some other things done but I am enjoying the use so far. Thanks Trish and boss man Travis for taking care of me. Have a great day 😀."
Jessa Del B. from Las Vegas on 6/19/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"The service was amazing! Never have a problem at all. Especially Adam he is very helpful! Very professional. I really appreciate you guys! Keep up the great work!"
Brandon Y. from Las Vegas on 6/16/2020 for an auto service of their BMW and their testimonial is:
"Very honest people and top notch customer service EVERY TIME no matter what you drive!"
Mykaila R. from Las Vegas on 6/13/2020 for an auto repair of their Fiat and their testimonial is:
"Thank you to the team and Jeremy for helping me out. He ran the tests on my Fiat which the problem ended up being a part that was actually a recall. Thank you for your time and patience! I will return to this company from now on!"
Steven S. from Las Vegas on 6/12/2020 for an auto repair of their Fiat and their testimonial is:
"Simply the BEST They keep my jaguar absolutely perfect I love them all THANK YOU TO THE FRANKS TEAM AND MY MAIN MAN ADAM"
Jennifer R. from Las Vegas on 6/11/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis and Brad were great! Exceptional customer service! I don't live in Vegas, had an issue on the drive there. Was stuck in Vegas until my car could be fixed. They expedited the repair and did everything to ensure I got back on the road ASAP. THANK YOU!"
Richard H. from Las Vegas on 6/11/2020 for an auto repair of their Audi and their testimonial is:
"Fantastic service, great and friendly staff!"
Joyce G. from Las Vegas on 6/10/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I always go there for my car service."
Sean B. from Las Vegas on 6/9/2020 for an auto service of their BMW and their testimonial is:
"Good Job!"
Lonnie A. from Las Vegas on 6/5/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good service very clear of what is needing to be done with the repair."
Bartman J. from Las Vegas on 6/5/2020 for an auto repair of their Lexus and their testimonial is:
"Was very satisfied."
Suzanne H. from Las Vegas on 6/4/2020 for an emissions test of their BMW and their testimonial is:
"Don’t waste your time or money ANYWHERE else. Franks provides great customer service and the better tech’s Than in any dealership."
Patrick M. from Las Vegas on 6/3/2020 for an auto repair of their Audi and their testimonial is:
"Frank's auto service provides a high level of professionalism, and they care about the body of work they provide to the public."
Christian B. from Las Vegas on 6/2/2020 for an auto repair of their BMW and their testimonial is:
"I’m a first timer at this shop. They did an outstanding job communicating my vehicles diagnosis and addressed necessary measures for repairs. I’ve tried different mechanic shops and it is said you get what you pay for. They got it right the first time! In addition, they are family owned and operated and they understood my situation and the importance of having a running vehicle without braking the bank. Which by the way, during this pandemic, is extremely important to my families needs. It was couple day turn around for repairs. Really appreciate the shops fairness and 5-Star customer service experience. I know where I’ll be going for future repairs Thank you Adam, Parts Guy and Tech Guy Appreciate Y’all 😉👍"
Ronnie R. from Las Vegas on 5/30/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Jeremy and Adam were very professional, responsive and educational as it relates to my needs and requirements. They were also very transparent to what I should and should not do with respect to my car. I will be returning and highly recommend Frank’s to others. 5 stars!"
Dudley S. from Las Vegas on 5/29/2020 for an auto repair of their Jeep and their testimonial is:
"Great service! I have trusted Franks with my BMW for years and when I was having issues with my 2017 Jeep Wrangler I called to see if they could do an alignment. The answer was yes. They found the toe-in was out of spec. The Jeep now goes straight down the road (big difference). Another job well done! The car wash was fantastic as well! Thanks again"
John M. from Las Vegas on 5/29/2020 for an auto repair of their Jaguar and their testimonial is:
"Their inspection and diagnosis of the problem was very through and their recommendations to fix the problems were complete and accurate. Allowing me to have confidence that the problem would be fixed correctly."
Toniy H. from Las Vegas on 5/29/2020 for an auto repair of their Porsche and their testimonial is:
"Very thorough and courteous"
Barbara T. from Las Vegas on 5/28/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"It is dependable. Things are doneright. Charges are reasonable."
Traci J. from Las Vegas on 5/27/2020 for an auto repair of their Jaguar and their testimonial is:
"Staff is very professional. Very friendly."
John D. from Las Vegas on 5/20/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great Service as usual! I've been using Frank's for over 6 years. The whole staff is committed to 100% to the best service. Very good coordination by Jeremy, Jason, and Patrick on my long term SL560 project. I highly recommend Frank's for your Mercedes work."
Marie J. from Las Vegas on 5/15/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome service. Thank you"
Jon G. from Las Vegas on 5/8/2020 for an auto repair of their Volvo and their testimonial is:
"Very thorough and took the time to explain everything."
Kenton K. from Las Vegas on 5/2/2020 for an auto repair of their BMW and their testimonial is:
"Great service!"
Linda/brent Byes/ B. from Las Vegas on 5/2/2020 for an auto service of their Lexus and their testimonial is:
"Best service ever Travis"
Donald A. from Las Vegas on 5/1/2020 for an auto repair of their BMW and their testimonial is:
"Best service ever"
Calea V. from Las Vegas on 4/30/2020 for an auto repair of their Fiat and their testimonial is:
"Jeremy has the best customer service. I'm glad he always takes care of my car when it's at Frank's. Quality of work is excellent, they always find out what's wrong with my car and fix the problem."
Paul C. from Las Vegas on 4/26/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"New Tires and alignment and the car rode great on a road trip up to Big Bear. Thanks"
Teddy S. from Las Vegas on 4/25/2020 for an auto service of their BMW and their testimonial is:
"Great work great price"
Mike W. from Las Vegas on 4/24/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"Good services"
Joe D. from Las Vegas on 4/24/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"Excellent experience! Travis was very engaging and communicative throughout the service process. Five star experience!!!"
Jessica B. from Las Vegas on 4/22/2020 for an auto service of their Porsche and their testimonial is:
"We always have the BEST experience at Franks! They are first class across the board from the minute you schedule till you pick up your freshly washed car. 5 stars all the way."
Yolanda / Paul K. from Las Vegas on 4/17/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Thank you for fixing my light!! You all are the BEST!"
Steve C. from Las Vegas on 4/3/2020 for an auto repair of their Audi and their testimonial is:
"Very thorough. Informed of all the repairs prior to them starting. Courteous and professional staff."
Russ J. from Las Vegas on 3/28/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"THANK YOU, my 16 yr old is safe!"
Tim K. from Las Vegas on 3/23/2020 for an auto service of their BMW and their testimonial is:
"Another great experience with Frank's! Drop off one day, picked up the next with a myriad of mileage related service needs completed and a wheel alignment. Picked up with a bottle of water for the ride home. Thanks Frank's"
Asa S. from Las Vegas on 3/17/2020 for an auto repair of their Audi and their testimonial is:
"Found the problem Courteous and polite Great staff"
Alun N. from Las Vegas on 3/14/2020 for an auto repair of their Volkswagen and their testimonial is:
"Quick and efficient at a reasonable price. Service by Jeremy was excellent, nothing was too much for him. So glad i found this placed, will definitely be back"
Don M. from Las Vegas on 3/14/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"I found Frank's European very helpful to my needs of my vehicle they pinpointed the issue and corrected it I'm very grateful for their service thank you Jeremy he's a great servicemen"
Jason H. from Las Vegas on 3/13/2020 for an auto repair of their Porsche and their testimonial is:
"Ryleigh was a wonderful service advisor the work was great and they back up there work with a warranty. I had some major work done they were wonderful. After the work was completed I had some noise with the brakes I called the shop and they got me right in and fixed the problem."
Vernon F. from Las Vegas on 3/6/2020 for an auto repair of their Land and their testimonial is:
"Jeremy is amazing! Appreciate the communication and customer service! A1"
Christine Z. from Las Vegas on 3/4/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
""...If you don't let them get away , with what they try to do,.".it works great, and the final results are satisfying. I just have to say, that this whole thing was very time consuming, and a lot of time could have been saved, when they would have double checked their work...., before delivering the car back to the customer.Or, if they really test driven it, to look 15 minutes later under the car, if there would be no further leaks.... anymore....."
Calea V. from Las Vegas on 3/4/2020 for an auto repair of their Fiat and their testimonial is:
"Very happy!! Car is great!!! They Found out what was wrong with my car and fixed it with no problem. Thanks to Jeremy C. And tech. Jason B. I will come back here if I need work done."
Yadi Z. from Las Vegas on 3/1/2020 for an auto repair of their BMW and their testimonial is:
"Best service ever , Rayle at the front desk was amazing and super helpful. :)"
Ruth S. from Las Vegas on 2/26/2020 for an auto repair of their Chrysler and their testimonial is:
"best service ever"
Laura A. from Las Vegas on 2/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Rhiley is so profession and prompt. Considerate to the point of a rental or a Lyft for my service It’s complementary by Frank’s European auto while my car is being serviced I highly recommend them thanks Riley"
Jeffrey C. from Las Vegas on 2/15/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with all the help and support. That is why I keep coming back. It is a great place to visit."
Lakana C. from Las Vegas on 2/12/2020 for an auto service of their Lexus and their testimonial is:
"Best ever,!!! I got great services and good advice your manager are great, he's very patient and try to accommodate of what I needed, including all of your the personel very friendly and helpful they make me feel very comfortable, and I would recommend your company to all of my friend. Thank you kindly."
Patrick/suzy K. from Las Vegas on 2/11/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"Over the years, always good!! 👍"
Rich P. from Las Vegas on 2/11/2020 for an emissions test of their Jaguar and their testimonial is:
"Worked with Ryleigh. She is the best. I have a 2001 Jaguar with emission issues and failed smog. They were able to fix the issue and Ryleigh was able to explain some very complicated subjects in simple terms. I really think Frank's has the knowledge and experience to fix the most complex repairs."
Rosie W. from Las Vegas on 2/11/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Best service ever!!"
Pamela M. from Las Vegas on 2/4/2020 for an auto service of their Jaguar and their testimonial is:
"Best service ever ! Every one is happy to assist anyway they can . I have trusted & been VERY PLEASED with “ Frank’s “ for over 10 years ."
Judy S. from Las Vegas on 2/4/2020 for an auto repair of their BMW and their testimonial is:
"Frank's customer service is excellent, they are very honest,. Overall, we recommend Frank's, our cars are in good shspe..Thanks to Frank's."
Rick C. from Las Vegas on 1/31/2020 for an auto repair of their Bentley and their testimonial is:
"Please continue searching for a lesser priced used rim than the 900.00 that was found. I would like to come back and get my back right rim replaced but the 900.00 used rim found was too expensive. Thanks! Rick"
Jay W. from Las Vegas on 1/29/2020 for an auto service of their Land and their testimonial is:
"I don't normally leave reviews, but your team was great. They made what would have been a bad situation at other shops (dealer shops) a good outcome for myself. Adam was so on point and he kept me abreast of what was happening every step of the way and made sure I was more than satisfied with the outcome. Your team did such a good job that I told four other people about the level of service I received and they were all shocked and said they needed to use your shop as well! I must say I hesitated to share my experience with them because it would just make your shop busier and make it harder to get appointments in the future, but its hard to keep a good thing secret. Thank you so much. Multiple thumbs UP!"
Michael B. from Las Vegas on 1/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"That I am satisfied with the work and will recommend them to anyone that needs work done on their car."
Lily L. from Las Vegas on 1/25/2020 for an auto service of their Volkswagen and their testimonial is:
"Best service and very dependable"
Daniel R. from Las Vegas on 1/23/2020 for an auto service of their BMW and their testimonial is:
"Great people, work you trust, great service writer"
Phill G. from Las Vegas on 1/21/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent, I told my friend in Maryland, he owns Bransfiel Motors mechanic shop. He was very pleased that this is such a thorough and honest mechanic shop. So thanks again. Phil"
Carolann M. from Las Vegas on 1/17/2020 for an auto repair of their Jaguar and their testimonial is:
"Go here.... and you’ll be glad you did ! Couldn’t be better... couldn’t be nicer.... and customer service is off the scale GREAT ! Special thanks to Ryleigh"
Paula M. from Las Vegas on 1/16/2020 for an emissions test of their Audi and their testimonial is:
"Love this place. Its classy and Adam is a first rate service advisor. Will definitely recommend it."
Vernon F. from Las Vegas on 1/14/2020 for an auto service of their Land and their testimonial is:
"Loved the constant contact digitally with photos and explanations of diagnosis. Never had that before! Jeremy was awesome and consistent with communication and worked as hard as he could to work things out."
William P. from Las Vegas on 1/11/2020 for an auto service of their Toyota and their testimonial is:
"great service."
Bruce M. from Las Vegas on 1/10/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good job"
Willie H. from Las Vegas on 1/10/2020 for an auto repair of their BMW and their testimonial is:
"I was very satisfied with the service rendered from the loaner given during the service and the updates during the service."
Mahogani M. from Las Vegas on 1/3/2020 for an auto service of their Volvo and their testimonial is:
"Excellant service"
Bob A. from Las Vegas on 1/1/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"They do a good job on my vehicle. Have since 2006."
Verna T. from Las Vegas on 1/1/2020 for an auto repair of their Volkswagen and their testimonial is:
"Very satisfied!!!! The work which was performed on my car was very successful. I no longer hear that clunking noise when I go over a speed bump and my front breaks feel great too. Thanks for helping me out. Jeremy was great as well. Loved the terrific customer service I received. In addition, thanks for working with me on giving me a fair price."
Bill L. from Las Vegas on 1/1/2020 for an auto repair of their BMW and their testimonial is:
"Excellent all around experience. It was refreshing to come across a business where everyone was completely focused on doing their best for the customer."
Tawia A. from Las Vegas on 12/24/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Service quality and customer service are excellent. I have been taking my car to Frank's European since 2006."
Lloyd B. from Las Vegas on 12/21/2019 for an auto service of their Jaguar and their testimonial is:
"Take. Your vehicle to you guys They will take great care of you and your vehicle"
Jeremias E. from Las Vegas on 12/18/2019 for an auto service of their BMW and their testimonial is:
"Excellent service at all times"
Lionel M. from Las Vegas on 12/13/2019 for an auto service of their Land and their testimonial is:
"Thanks"
Deonte C. from Las Vegas on 12/12/2019 for an auto service of their Maserati and their testimonial is:
"Appreciate you guys everything is back to normal🤝"
Lonnie A. from Las Vegas on 12/11/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Yes great work very pleased with service thank you God Bless."
Gortion A. from Las Vegas on 12/6/2019 for an auto service of their Honda and their testimonial is:
"Very good"
Miguel Edgardo R. from Las Vegas on 12/3/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"K esmuy bueno"
Jobe J. from Las Vegas on 11/26/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service great people whoever washed my car needs to get a raise l was thoroughly disappointed with Fletcher Jones Mercedes-Benz I will only take my car to Frankie's joint"
Bruce G. from Las Vegas on 11/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"The service was was great thank very much ! Alan was great help"
Curtis/latasha W. from Las Vegas on 11/15/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place very nice people"
Charles H. from Las Vegas on 11/5/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Unknown"
Doug G. from Las Vegas on 11/2/2019 for an emissions test of their Mercedes-Benz and their testimonial is:
"I was very happy with the service!!! Thank You. Doug 😊😊👍👍"
Brad L. from Las Vegas on 11/2/2019 for an auto service of their Jaguar and their testimonial is:
"A vacuum leak that has been a long term issue and eluded the Jag dealer and others these guys found in the first visit. I'm going back for sure."
Steve P. from Las Vegas on 11/1/2019 for an auto repair of their BMW and their testimonial is:
"I would tell people to go see Patrick B. He’s very honest and a great worker. I take my bmw to Patrick every time it’s needs service or any issues."
Jason L. from Las Vegas on 11/1/2019 for an auto service of their Tesla and their testimonial is:
"really appreciated the free ride to/from home and the car wash. great service and treatment"
Thomas B. from Las Vegas on 10/24/2019 for an auto repair of their Lexus and their testimonial is:
"Best service EVER"
Diane O. from Las Vegas on 10/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great communication. Adam did a great job letting us know what was going on. Very professional. Nice atmosphere. Best car service center I have ever used. Thank you!!"
Arna/thomas M. from Las Vegas on 10/19/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"They always provide good service, trustful, and taking care of customers"
Nina B. from Las Vegas on 10/18/2019 for an auto service of their Chrysler and their testimonial is:
"Great service with a smile"
Sharon S. from Las Vegas on 10/13/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional, courteous, trust worthy & take great care of my car!!"
Ross S. from Las Vegas on 10/10/2019 for an auto service of their BMW and their testimonial is:
"Great Service"
Tim K. from Las Vegas on 10/8/2019 for an auto repair of their BMW and their testimonial is:
"Took my broken car from another garage after being told I need a complete new engine @ $25,000. Frank's reviewed my motor and put it back together with the same parts and it runs like a champ. Saved me a ton of $$ and they really know what they are doing. Plus, the communicate and update along the way :-)"
Sandra A. from Las Vegas on 10/4/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"They gave me detail analyze if my car, explain everything to me."
Phil C. from Las Vegas on 10/2/2019 for an auto service of their BMW and their testimonial is:
"I've owned my BMW since new and used the BMW dealer for the first 4 years as all my maintenance was free. Now that I'm paying for the servicing on my car I choose not to use the BMW dealer anymore. I chose Franks because of the good reviews and their experience with BMWs. I made an 8AM appointment for an oil change and what ever the car would need at 50K miles. I needed a ride home which they gave me after only waiting about 5 minutes. Before noon I received an email and text with pictures of the inspection they did on my car. The report was very helpful and instilled confidence in me that they had done a thorough inspection of my car. My car had no major issue but they did recommend some preventative things which I agreed to. At no time did I feel pressured into having these extra items done, it was purely my choice. When the car was ready they called and told me someone would pick me up. After an hour no one came, the shop called me and said there was some miss communication with the person that was supposed to pick me up. To make up for it the shop paid to have a Lyft bring me to their shop so I could get my car. When I arrived the service agent also reduced the price on my service bill and apologized for the mistake. Sometimes a measure of a business is how they respond when a mistake happens and in this case Franks scored an A+. I'm picky about the maintenance on my car and a big believer in preventative maintenance. I felt comfortable bringing my car here and I will again. First class customer service!!"
John G. from Las Vegas on 10/2/2019 for an auto service of their Ford and their testimonial is:
"Best shop in town. .....I tell everyone to go see Frank and he'll take care of you"
Penny B. from Las Vegas on 10/1/2019 for an auto service of their Ford and their testimonial is:
"Always caring, consistent and knowledgeable. Would reccomend because Frank's is the best."
Ronnie W. from Las Vegas on 9/27/2019 for an auto repair of their Audi and their testimonial is:
"To own a Mercedes, Audi or some of the other luxury euro models is not cheap. And repairs and maintenance at the dealers are absolutely outrageous. But at Frank's it is always great service, reasonable prices and whats most important to everyone, is a warranty that is unequaled in the industry! Go see them"
Honolito D. from Las Vegas on 9/23/2019 for an auto service of their Porsche and their testimonial is:
"Great customer service!"
Mac W. from Las Vegas on 9/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a lot of work done and I am happy with the way my vehicle is running."
Lonnie A. from Las Vegas on 9/21/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was ok the one thing is that my car was not washed after spending 3600 dollars and plan to do more business in the future. Just hope details like this one is paid attention to."
Robert R. from Las Vegas on 9/19/2019 for an auto service of their Jaguar and their testimonial is:
"Professional, courteous service at a high level."
Frank C. from Las Vegas on 9/19/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent service very professional keep up the good work"
Jonathan & Danita R. from Las Vegas on 9/10/2019 for an auto repair of their Porsche and their testimonial is:
"Honest and well-priced work with a sharp staff, plus, the car gets a good cleaning prior to picking it up, and shuttle service if needed."
Hope P. from Las Vegas, NV on 9/6/2019 for an auto service of their Porsche and their testimonial is:
"Very knowledgeable and professional business. Was very impressed with the service and help I got with Riley."
Jerry P. from Las Vegas on 8/29/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional and courteous, as always."
Bill R. from Las Vegas on 8/27/2019 for an auto service of their Volkswagen and their testimonial is:
"I would have them call Dave . He'll take care of your car like you want to keep it forever !"
James C. from Las Vegas on 8/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I am very pleased with the service, especially my representative technician, Christopher and others who work in the office, all very friendly and helpful!"
Thomas B. from Las Vegas on 8/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have been going to Frank's for 14+ yrs and would NEVER go anywhere else for service, quality parts, honesty and reliability!"
Rodolfo P. from Henderson on 8/15/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The best."
Pau S. from Las Vegas on 8/8/2019 for an emissions test of their Mercedes-Benz and their testimonial is:
"Great service honest"
Arsen Danielian, E. from Las Vegas on 8/5/2019 for an auto service of their BMW and their testimonial is:
"Very professional, excellent mechanical work, attentive and friendly staff. Delivered what was promised on time."
M Tobin N. from Las Vegas on 8/1/2019 for an auto service of their Volkswagen and their testimonial is:
"Excellent customer service, competitive pricing with quick and timely automotive service."
Greg P. from Las Vegas on 7/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The service is okay"
Dan H. from Las Vegas on 7/15/2019 for an auto service of their Jaguar and their testimonial is:
"Quality work. Clean shop. Travis was great keeping me informed of what was going on with my car."
Carlton/tosha M. from North Las Vegas on 7/5/2019 for an auto repair of their Jaguar and their testimonial is:
"This is the best luxury car repair business and experience. Customer service is friendly, professional and trustworthy. You get expert, reliable estimates and completion of work in a timely manner. They go over the entire vehicle inside and out with a fine-toothed comb and provide you with pictures and a list of whatever work your vehicle may need currently, as well as in the future, by email and text you when the estimate is completed. You can make decisions based on this information as to what you want done prior to authorization. This is very helpful when prioritizing your future repairs also. When I pick up my car, it's always spic and span looking beautifully ready to go! We love Frank's European Service because their workmanship is consistently, undoubtedly the best❣"
Teresa from Las Vegas, NV on 7/3/2019 for an auto service of their Jaguar and their testimonial is:
"Amazing Gem! They are kind and reasonable. No hard pressure up sale. The inform me of what I need and let you decide."
Wendell P. from Las Vegas on 6/24/2019 for an auto repair of their Volvo and their testimonial is:
"The entire staff at Franks has always been very professional, and friendly. I would highly recommend Franks European to anyone in need of what I consider to be honest and competent vehicle service."
Willie And Dorothy H. from North Las Vegas on 6/24/2019 for an auto service of their BMW and their testimonial is:
"They take care of their customers and they provide a detailed description of what needs to be done and what they have with photos. Even the driver seems like he remembers you."
Verna T. from Las Vegas on 6/22/2019 for an emissions test of their Volkswagen and their testimonial is:
"Thanks Christopher for your excellent customer service. I felt right at home. I am a former customer from when I owned a BMW. I liked and appreciated you all before and now I'm back with my VW Pasatt. I recently had my battery replaced and could not pass the smog check due to an OBD Fuel and Evap unset. Every place I took my car they said I just needed to keep driving it. I had already put 700 miles on the car since the battery was replaced with two rejected smog checks. Your technician was very confident my problem could be fixed and it was. Thanks for going above and beyond. could. I had my battery replaced and could not pass the smog check due to OBD Fuel & OBD EVAP unset. Everyone told me to keep driving my car."
Lonnie A. from Las Vegas on 6/20/2019 for an auto service of their Lexus and their testimonial is:
"Go there they are the best inn town."
Stacey E. from Las Vegas on 6/20/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank and his team do an excellent job! Their customer service rivals the dealership and so does their work...the only thing you'll miss is over paying! They are honest, transparent and very professional. If you own a luxury European vehicle and are in need of service, do yourself and your bank account a favor and take it to Frank's."
Richard A M. from Henderson on 6/17/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are very thorough. They look a the situation from every angle and try to come up with the most reasonable solution."
Myrna D. from Las Vegas on 6/16/2019 for an auto service of their Toyota and their testimonial is:
"There is no other service place to go. Frank has been keeping my 1997 Avalon running since 2000, I just brought a new RAV4 and he will be the only place I will take it for service."
Richard V. from Las Vegas on 6/15/2019 for an auto service of their Jaguar and their testimonial is:
"They are very concise"
Jeffrey L Glynn D. from Las Vegas, NV on 6/14/2019 for an auto service of their Jaguar and their testimonial is:
"Great people, great job!!"
Jon F. from Las Vegas on 6/13/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis is always very informative and thorough. He delivers on time! All the personal at Franks is wonderful! I would recommend them to all. Will be back for a service soon."
Tracie J. from Las Vegas on 6/7/2019 for an auto repair of their BMW and their testimonial is:
"Awesome"
Tracie J. from Las Vegas on 6/6/2019 for an auto repair of their BMW and their testimonial is:
"Its the best. Great prices. Excellent repairs. Awesome service providers."
Anonymous from Las Vegas, NV on 6/3/2019 for an auto service of their BMW and their testimonial is:
"Good diagnostics, high quality work!"
Arna M. from Las Vegas on 5/31/2019 for an auto service of their BMW and their testimonial is:
"i always recomend everybody Franks european service"
Joe E L I A S. from Las Vegas, NV on 5/23/2019 for an auto repair of their BMW and their testimonial is:
"I would tell them Frank's European service was very professional very personable friendly likeable and right on point"
Russell E. from Tolleson on 5/21/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"First time that I have taken a vehicle to Frank's. Very impressed with the customer service. Dave was very helpful and informative. They not only did the oil change, they also did a complete inspection on my vehicle. Great service."
Barbara M. from Las Vegas, NV on 5/16/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I would definitely recommend them, Travis kept us informed on everything they were doing. I really appreciate their help with the issue I was having with my Mini Cooper."
Robert H. from Las Vegas on 5/10/2019 for an auto repair of their BMW and their testimonial is:
"I would tell them the staff was friendly, helpful and that the work that was done was excellent. The wait area was clean as well as the rest rooms. The shop was so clean I think you could have eaten off of the floor."
Dave W. from Las Vegas on 5/10/2019 for an auto service of their BMW and their testimonial is:
"Frank and his team are always honest and diligent in their efforts! I would definitely recommend this service center over the dealerships. It’s a first class experience every time you walk through the door. Special thanks to Travis for always going the extra mile!"
Bernadette A. from Las Vegas on 5/10/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have always found everyone that has worked at Frank’s to be courteous, professional and knowledgeable about my particular car - a Mercedes-Benz. It took a lot for me to trust anybody with my baby, besides the dealership. Frank’s has been awesome,"
David W. from Las Vegas on 5/7/2019 for an auto repair of their BMW and their testimonial is:
"They are very through and do quality work."
Nicholas L. from Las Vegas on 5/6/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Go and don’t wait. If you haven't been yet, go fast! They have you covered, always! I had a small hick up when I picked my car up, a button fell off during service. The tech came out, tried to fix and then told my advisor and they’re fixing it when they get the button in. They never hesitate to go the extra mile. You will not find this level of service anywhere. Trust me, I have used various places and I will only have these guys take care of me from now on...."
Lee S. from Las Vegas on 5/3/2019 for an auto service of their BMW and their testimonial is:
"Best in town. Absolute professionalism, courtesy, and trustworthiness"
Phil L. from Las Vegas on 5/2/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Try them an give them a chance"
Anonymous from Las Vegas, NV on 5/1/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been a customer over the years when out of warranty on various vehicles that I have owned. When in a position to need service throughFrank and staff have had excellent results. Frank’s outlines the service and any reason of service needed or completed. Very satisfied with the customer service."
Laura from Las Vegas, NV on 4/30/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Travis was responsive, gave options, and was personable. Great quality service."
Tracie J. from Las Vegas on 4/29/2019 for an auto repair of their BMW and their testimonial is:
"They are excellent. Just try you will keep them as mechanics 4 ever"
Anonymous from Las Vegas, NV on 4/29/2019 for an auto service of their BMW and their testimonial is:
"Great"
Ronnie from Las Vegas, NV on 4/26/2019 for an auto service of their BMW and their testimonial is:
"I have had a lot of experiences with repair shops and mostly not so good, even with dealers. The first thing l did when going to Frank's was to ask for a tour. This will tell you a lot about the owner and what he thinks about his customers. They gave me the grand tour. I liked what l saw and heard. You can rest assured this is the place if you want HONESTY, QUALITY work at a reasonable price and a shop that warranty it's work far longer than any dealer or any other shop I've used. Go see these guys and you'll be glad you did."
Jerald W. from North Las Vegas on 4/25/2019 for an auto repair of their Porsche and their testimonial is:
"Quality service and an excellent customer service experience. If you drive a high end vehicle this is the place!"
Jerald W. from North Las Vegas on 4/25/2019 for an auto repair of their Porsche and their testimonial is:
"All of the quality of you'd expect from the dealer, but extremely more attentive and caring to your customer and their vehicle. Thank you for your quality customer service!"
April P. from Las Vegas on 4/25/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great service at a good price ,they give you pictures of the car inspection and tell you what is urgent and what you can watch so you can plan service"
Anonymous from Las Vegas, NV on 4/24/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great!!!"
Jonathan R. from Las Vegas, NV on 4/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional, thorough and good prices."
Andio P. from Las Vegas on 4/22/2019 for an auto repair of their BMW and their testimonial is:
"Awesome. Customer service are phenomenal!"
Douglas A. from Las Vegas on 4/18/2019 for an auto repair of their Land and their testimonial is:
"Frank’s European Service is very professional from start to finish. A great value."
Thomas B. from Las Vegas on 4/18/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Best in town ! Reliable , honest and uses quality parts"
Kelly T. from N. las Vegas on 4/17/2019 for an auto service of their Mini and their testimonial is:
"Absolutely fantastic, I felt very welcomed and taken care of throughout the entire process. I will be coming here regularly."
Glenn H. from North Las Vegas on 4/16/2019 for an auto service of their BMW and their testimonial is:
"Frank's is the best. This was my first visit. Travis treated me like a celebrity. Thanks Frank's...you gained a new customer."
Judy from Las Vegas, NV on 4/11/2019 for an auto service of their BMW and their testimonial is:
"Best in Las Vegas. Travis, et al, stayed with me until everything was resolved"
Ryan J. from Las Vegas on 4/8/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"It’s the best you can get handle everything for me and I understood what what’s going on explain thing clear thank you great service."
Martin from Las Vegas on 4/3/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I worked with Travis. He was very nice and helpful, always went extra mile to help me find the best solution for the best price. I think they all are great team of nice people and great specialists. Definitely recommending them to those who needs reliable solution for their vehicles. Thank you guys."
Ken H. from Las Vegas on 4/1/2019 for an auto service of their Audi and their testimonial is:
"Great crew. Knowledgeable, professional. The quality of the work is awesome. The TT runs better now, than it ever has. The warranty offered on your work creates peace of mind. We’ll be returning for all necessary repairs and maintenance on our vehicles."
Jesse from Las Vegas, NV on 3/22/2019 for an auto service of their Audi and their testimonial is:
"They do great work, show you detailed reports with pictures, dealers dont do that. I took my bmw to dealer for wattanty work and they said a bushing needed replacement. Took it to Franks, they investigated, took pics, there was no problem. Thanks Franks for always being trustworthy and someone I can trust. I’ve used Franks for both my bimmers, maintenance and large repair, always happy with results."
Tracie J. from Las Vegas on 3/21/2019 for an auto service of their BMW and their testimonial is:
"Excellent work and Excellent customer service. The prices are amazing. I will be utilizing their service regularly from now on.. Dave is the nicest service man ever. Ive found my new mechanics. 😁 Thanks Frank European Auto."
Ron S. from Las Vegas on 3/20/2019 for an auto service of their BMW and their testimonial is:
"They will get the job done right the first time."
Gina B. from Las Vegas on 3/19/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The best customer service I've ever received, not just from a dealership or service shop, but pretty much anywhere. I'm so impressed with how nice the guys are, how thorough the information is they share with the customers, and how easy you make the entire process."
Richard A M. from Henderson on 3/15/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I wouldn't and do not hesitate to recommend Frank's European Service. Their customer services is top notch. Dave Ellis always kees me updated on the progress of the service being performed, and while I've never met the technicians who work on my car I feel they do an excellent job. It is always fun to drive my car after it has been serviced because it runs smoother and seems to accelerate quicker. Thank you"
Glen M. from Las Vegas on 3/13/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis is the absolute best"
George A B. from Las Vegas on 3/6/2019 for an auto repair of their Rolls-Royce and their testimonial is:
"Don’t go anywhere else!"
Anonymous from Las Vegas, NV on 3/5/2019 for an auto service of their Rolls-Royce and their testimonial is:
"Great job on the car and customer services"
Larry from Las Vegas, NV on 2/25/2019 for an auto service of their Rolls-Royce and their testimonial is:
"They’re someone you can take your car and know they going to give you the truth and best service. Thanks Franks."
D. H. from North Las Vegas on 2/21/2019 for an auto service of their BMW and their testimonial is:
"They are very professional and friendly. They go the extra mile to see that your needs are met. They also keep you informed on the progress of your automobile."
Greg S. from Las Vegas on 2/20/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank is always on top of pre maintenance. That's a good thing if want to avoid excessive wear and unnecessary repairs, just listen to his advice"
Laura A. from Las Vegas on 2/13/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Simply the BEST!!"
John D. from Las Vegas on 2/8/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Top quality work with the best team (Dave E. & Patrick)."
Michael K. from Las Vegas on 2/5/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"The best. I trust them to do the job."
Troy from Las Vegas on 2/1/2019 for an auto repair of their Audi and their testimonial is:
"Great customer service, but only stock repairs with factory parts."
Anonymous from Las Vegas, NV on 2/1/2019 for an auto service of their Audi and their testimonial is:
"Great service"
Richard M. from Henderson on 1/31/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have always found the work done by Frank's staff to be professional and thorough."
Gregory S. from Las Vegas on 1/31/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great auto service and top quality repairs. An owner who will bind over backwards to give those level of services"
Orie M. from Las Vegas on 1/21/2019 for an auto service of their Audi and their testimonial is:
"It was very professional experience, everyone so nice. Thanks"
Janet I. from Las Vegas on 1/18/2019 for an auto repair of their BMW and their testimonial is:
"This was my first time taking my car into Frank's European Service and Travis was amazing. He was knowledgable, accommodating, went above and beyond, prompt with his recommendations for my car and just plain nice!! We were very pleased with our experience."
Jen A. from Las Vegas on 1/11/2019 for an auto repair of their Dodge and their testimonial is:
"Franks European Service never disappoints. Our vehicles are serviced efficiently by a quality and friendly staff. We wouldn’t go anywhere else."
Robert T. from Las Vegas on 1/10/2019 for an auto repair of their BMW and their testimonial is:
"Exceptional work. Busy shop with experience."
Penny from Henderson on 1/8/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"As always the best. Very consistent, takes care of their customers and excellent work. I would recommend Frank's to take care of all your automotive needs."
Anonymous from Las Vegas, NV on 12/20/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied"
Thomas B. from Las Vegas on 12/19/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"I have a friend who uses another mechanic who is a little less costly and his cars are always in the shop. Frank uses quality parts so my car is in and out quickly and has never had to be reserviced for the same issue ever."
Andrea G. from Las Vegas on 12/18/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Genuine Caring Employees as well as the owner. A True Pleasure Knowing I am in Safe Hands here👍"
Selene P. from Las Vegas on 12/18/2018 for an auto repair of their BMW and their testimonial is:
"I’ve only used their services once but found them to provide excellent customer service. Workmanship is great so far. I would definitely recommend them!"
John H. from Las Vegas on 12/12/2018 for an auto repair of their Land and their testimonial is:
"Excellent service and honest."
Bill R. from Las Vegas on 12/9/2018 for an auto service of their Volkswagen and their testimonial is:
"Great people -- you can trust the service !"
Sam K. from Las Vegas on 12/6/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Honesty and fairness ."
Lorraine from Las Vegas, NV on 11/28/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Travis was top of his d updates, excellent service."
Jim N. from Las Vegas on 11/26/2018 for an auto service of their BMW and their testimonial is:
"I'm completely satisfied with the services performed. The visual report and recommendations is a plus."
J. R. from Las Vegas on 11/18/2018 for an auto service of their Porsche and their testimonial is:
"Very professional and thorough. Thanks."
Sam W. from Las Vegas on 11/17/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Fair price, excellent service, expert technicians, and honest representatives. What more could you ask for? I am a happy camper."
Dr. George A B. from Las Vegas on 11/16/2018 for an auto repair of their Rolls-Royce and their testimonial is:
"I constantly tell people about the work Frank's EU Svs has done on my Rolls-Royce. The care is difficult to work on and Frank's always comes through/"
Arna M. from Las Vegas on 11/16/2018 for an auto service of their Rolls-Royce and their testimonial is:
"Highly recommend"
Gustavo V. from Las Vegas on 11/16/2018 for an auto repair of their BMW and their testimonial is:
"Great service. They told you what they were going to do and did it. Always on top of everything. Really made one feel welcomed"
Paul B. from Las Vegas on 11/15/2018 for an auto service of their Porsche and their testimonial is:
"Received best customer service experience in a very long time. Nice to know a company still believes good service and a friendly staff still matters,"
Kekoa S. from N. las Vegas on 11/6/2018 for an auto repair of their BMW and their testimonial is:
"Great"
Bobby M. from Las Vegas on 10/21/2018 for an auto repair of their BMW and their testimonial is:
"I had an excellent experience with Frank's from the very first call. The customer service I received from Travis was impeccable, and I will certainly return in the future for my vehicle's service needs."
Jerry from Las Vegas, NV on 10/10/2018 for an auto service of their BMW and their testimonial is:
"Very friendly and professional."
Bernadette A. from Las Vegas on 10/5/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Franks always goes above and beyond in trying to provide the best of service."
Kenneth S. from Las Vegas on 10/3/2018 for an auto service of their Jaguar and their testimonial is:
"Excellent work excellent customer service I will use this shop in the future most people with a car that cost over $100,000 will only use the dealer I feel the work performed was just as good if not better than the dealer thanks for a great job. Kenneth Steel"
Elizabeth R. from Henderson on 9/28/2018 for an auto service of their Volkswagen and their testimonial is:
"I would tell them Travis was amazing. He took the time to discuss every option with me and gave me an honest opinion, which I work in the business and that is so greatly appreciated. Very comparable prices. Just the quality of service mad me very happy. I would definitely recommend and already have to Frank’s"
Willie And Dorothy H. from North Las Vegas on 9/28/2018 for an auto repair of their BMW and their testimonial is:
"They inform you about the needs of your car. They are very professional and friendly at the same time."
Dennis F. from Las Vegas on 9/13/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service!!"
Gregory S. from Las Vegas on 8/28/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Mr. & Mrs. Scandura personally operates the remarkable "Franks" European auto Service on a personal daily basis. Giving every customer the most professional one on one attentive care as needed to be the most honest and reliable auto repair service you can find."
John D. from Las Vegas on 8/20/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Dave is the best.....we're always on the same page with my vehicle needs."
Wendy M. from Las Vegas on 8/20/2018 for an auto repair of their Volkswagen and their testimonial is:
"I would absolutely recommend them, friendly, efficient, clean, price was the best I found.. thank you . Dave was amazing and everyone was friendly"
Jasmin G. from Las Vegas on 8/16/2018 for an auto repair of their Land and their testimonial is:
"The best service I’ve ever received I’m a customer for life ☺️☺️☺️"
Steven M. from Las Vegas on 8/13/2018 for an auto repair of their BMW and their testimonial is:
"No one ever wants to pay a lot of money for vehicle repairs so when you do, you need to get servicing from a trusted establishment. It is that trust that keeps me coming back to Franks. Sometimes getting your car right takes longer than expected. Frank and his staff go the extra mile to find the problem(s) explain them to you and insure your satisfaction. I am a very satisfied customer."
Judy S. from Las Vegas on 8/6/2018 for an auto repair of their Land and their testimonial is:
"Quality is excellent."
Judy S. from Las Vegas on 8/6/2018 for an auto repair of their Land and their testimonial is:
"Quality is excellent. Thomas was excellent, very respectful, I trust my car with Frank's mechanics and reps. I found a home for my car. Thank you."
Dara from Las Vegas, NV on 8/6/2018 for an auto service of their Land and their testimonial is:
"Excellent customer service. They are conscientious and do good work. They work hard to make the customer happy with the end result."
Arna from Las Vegas, NV on 8/6/2018 for an auto service of their Land and their testimonial is:
"The best service in town"
John H. from Las Vegas on 8/1/2018 for an auto service of their smart and their testimonial is:
"I highly recommend them for any vehicle service."
Brenda from Las Vegas, NV on 7/27/2018 for an auto service of their smart and their testimonial is:
"My car runs beautiful! Thanks to the great team."
Alan P. from Henderson on 7/25/2018 for an auto repair of their Land and their testimonial is:
"Awesome thank you gays"
Ken S. from Las Vegas on 7/25/2018 for an auto service of their Volkswagen and their testimonial is:
"Very professional and knowledgeable."
Dave Is My Service P. from Las Vegas, NV on 7/24/2018 for an auto service of their Volkswagen and their testimonial is:
"That I am always satisfied with the work done to my car Dave is my service person u"
Jung P. from Las Vegas on 7/22/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Honest people and do good work"
Jj from Las Vegas, NV on 7/16/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Great people good work trustworthy"
Lauren N. from Nothh Las Vegas on 6/25/2018 for an auto service of their Lincoln and their testimonial is:
"My car overheated one day and by shear luck, I parked it at Frank's. The customer service and quality of work was absolutely amazing! From the initial call to see if they would accept my car (its domestic) up until I picked it up. I wish all auto service centers were as efficient and honest as Frank's. I'm so pleased with my experience, I'm considering buying a European vehicle just so I can take it to them. Of course Frank said that wasn't necessary. I love this place and I'll definitely be back."
Brigitte from Las Vegas, NV on 6/20/2018 for an auto service of their Lincoln and their testimonial is:
"We are very happy with our experience- it was very professional and excellent customer service thank you very much for everything"
Roseann B. from Las Vegas on 6/5/2018 for an auto service of their Toyota and their testimonial is:
"This absolutely the best shop I have ever worked with to keep my truck running the best possible. They always give me a quote and that ends up being the cost, no hidden extras. The work they have done to my truck is the best I have experienced."
Joe D. from Las Vegas on 5/31/2018 for an auto repair of their Audi and their testimonial is:
"Took my wife’s Audi to Frank’s for air suspension issue which the local Audi service dept left me with the feeling that they were not troubleshooting correctly. Frank’s found the issue quickly (it as not what the Audi guys were going to replace). Very complicated repair and done perfectly"
Jessica B. from Las Vegas on 5/17/2018 for an auto service of their Porsche and their testimonial is:
"No question!! Frank’s is the BEST service shop in town!! Over the moon happy with everything. Thank you Team Frank!"
Guy J. from Las Vegas on 5/8/2018 for an auto repair of their Jaguar and their testimonial is:
"Do it once Do it right are Frank MOTO, always fixe the first time. Thanks"
Elaine W. from Las Vegas on 4/19/2018 for an auto repair of their Volvo and their testimonial is:
"Our daughter recommended Frank's and we would gladly recommend them to others. Clean, attractive entry. Complete diagnostics preformed, recommendations communicated, thorough description of work preformed with clarity. Pleasing experience."
Gary S. from Las Vegas on 4/15/2018 for an auto service of their Volvo and their testimonial is:
"A couple of weeks ago, I took my 2006 Volvo Ocean Race Edition to Frank's European. Our car only has about 82,000 miles, however I had a lot of deferred maintenance that required repair. Dave suggested a diagnostic test on the vehicle. I had taken it in because the car had a vibration while driving. I cannot say enough about this company. They provided me with a list of items that the car needed, including a front wheel bearing. I would like to thank Frank's Automotive and Dave for providing me with excellent service. The car now runs like new with no front end noise. Thank you Frank and Dave for your excellent service. You are now my repair/service shop."
Dan B. from Las Vegas on 4/11/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Best auto service I’ve had in 42 years of car ownership. Travis gave me a first-class welcome- and Dave Ellis is a customer service god."
Jeff D. from Las Vegas on 4/9/2018 for an auto repair of their Triumph and their testimonial is:
"Very friendly and knowledgeable. Thanks"
Anonymous from Las Vegas, NV on 4/5/2018 for an auto service of their Triumph and their testimonial is:
"Outstanding customer service and communication"
James F. from Las Vegas on 3/26/2018 for an auto service of their BMW and their testimonial is:
"Dave was excellent to work with"
Pate T. from Las Vegas on 3/22/2018 for an auto service of their BMW and their testimonial is:
"Absolutely NO Complaints !"
Tawia A. from Las Vegas on 3/18/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank's European Service's quality of work and customer service is excellent."
Andrew G. from Las Vegas on 3/13/2018 for an auto repair of their Audi and their testimonial is:
"Excellent value"
Greg S. from Las Vegas on 2/23/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"They will fix the problem."
Greg S. from Las Vegas on 2/23/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"They will fix the problem!"
A. B. from Las Vegas on 2/6/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are not pushy and explain each and every issue with the customer. No service is completed without your permission. The staff is friendly and personable. I called Jason the wrong name of James and he made a joke about it but I felt so bad I had called him the wrong name..I was so embarrassed. So JAMES hopefully this will be printed so you get a public apology....so sorry and thank you for making me laugh!"
Taryrece S. from Las Vegas, NV on 1/27/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service at Frank’s is absolutely incredible. I can’t express how pleasant it was working with these professionals. Special thanks to Jayson. He will exceed any and all of your expectations."
Mona B. from Las Vegas, NV on 1/22/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"As a first time customer, I was happy with every aspect of my service. My Service Advisor, Dave was very attentive & professional. The text reports of the various stages of the service was expressive. Prices were fair. I highly recommended everyone to check them out. before going elsewhere."
Paiboon C. from Las Vegas on 1/19/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Good job"
Michael C. from Las Vegas on 12/31/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"It's a very friendly atmosphere and we felt welcome. The service advisor was very outgoing. The service was well done and reasonably priced. No pressure at all to have extra work done. That alone is enough reason to go back. My wife loved the complimentary car wash!"
Myrna D. from Las Vegas on 12/7/2017 for an auto service of their Toyota and their testimonial is:
"I would have to say "What are you waiting for" make an appointment now. I can't say enough good things about Frank, Debbie and their whole staff. If you are a single woman they are the only place to go, you can rust them to be honest with you. After almost 20 years of going to them I probably sound like a broken record but I love the whole operation."
Marios S. from Flagstaff on 11/28/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"Beyond excellent!"
Roseann from Las Vegas, NV on 11/22/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can recommended Frank's for anything you can afford to do"
Charles V. from Las Vegas on 11/22/2017 for an auto service of their BMW and their testimonial is:
"The service was good until I got my vehicle home and opened the trunk and found parts that were not put back on the car."
Andrew G. from Las Vegas on 11/22/2017 for an auto repair of their Audi and their testimonial is:
"Helpful and professional"
Rosezan from Las Vegas, NV on 11/22/2017 for an auto service of their Audi and their testimonial is:
"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can not recommended Frank's for anything you can afford to do"
Dan B. from Las Vegas on 10/24/2017 for an auto service of their BMW and their testimonial is:
"Outstanding people and quality service."
Anonymous from Las Vegas, NV on 10/22/2017 for an auto service of their BMW and their testimonial is:
"great shop, I feel very safe sending my wife there, always upfront and transparent."
Anne G. from Las Vegas on 10/18/2017 for an auto repair of their BMW and their testimonial is:
"I’m rate Frank’s European service as A-plus. Randy and Dave are first class in customer care. I have a 17 year old BMW and they have taken excellent care of my car for this past several years. Their service is fast fair and efficient with pricing competitive. I highly recommend Frank’s European Service."
Bill R. from Las Vegas on 10/17/2017 for an auto repair of their Volkswagen and their testimonial is:
"Dave never gives up. The car ruins better than new and it's 11 years old."
Veronica E. from Las Vegas on 10/13/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"Quick and efficient service. 100% better and fair pricing and service than the overly marketed local competitor!"
Christopher L. from North Las Vegas on 9/14/2017 for an auto repair of their BMW and their testimonial is:
"I was extremely pleased with the service and the feedback at Frank's. Prices are reasonable and the facility was State of the Art."
Susan K. from Las Vegas, NV on 9/13/2017 for an auto service of their BMW and their testimonial is:
"I would highly recommend Frank's European Service to anyone who needs to have car repairs. They go above and beyond in customer service. They have fair pricing for their services. I like the photos they send after each inspection. It gives me an extra piece of mind knowing that the service was actually performed as requested."
Will E. from Las Vegas on 9/5/2017 for an auto service of their BMW and their testimonial is:
"Frank's provides top notch service at reasonable prices."
Sharon S. from Las Vegas on 8/8/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Good quality, professional, friendly personnel. Always happy to answer my questions regarding recommended repairs on my vehicle. Reliable service & really care about their customers!??"
Thom P. from Las Vegas on 8/2/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest people, don't do work without consulting you. offer solutions to repairs that are down the road a bit. pleasant environment. offer shuttle service to work. fair prices. very consistent."
Yared from Las Vegas, NV on 8/2/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Over priced jiffy lube service. I went back to the dealer for better price and service"
Edward Z. from Las Vegas on 7/24/2017 for an auto repair of their BMW and their testimonial is:
"There was an issue with the car's window tinting and Frank's folks were great. It is rare to be very pleased with a situation that starts with an unacceptable outcome, but goes on to work hard to recover trust and satisfaction. Rare in this industry! They really exceeded expectations."
Micheal P. from Las Vegas on 7/11/2017 for an auto repair of their Volkswagen and their testimonial is:
"Quality of work is excellent, be prepared to leave your vehicle there for awhile though."
Jlf from Las Vegas, NV on 7/6/2017 for an auto service of their Volkswagen and their testimonial is:
"I drive a BMW product so have had several BMW kind of days and I'm afraid that Frank and his shop had to share in some of my misery unfairly that said Frank and is team are the best and I should have maintained the confidence I have always had in their work. Thanks to everyone !"
Bill R. from Las Vegas on 7/1/2017 for an auto repair of their Volkswagen and their testimonial is:
"Best place in town"
Dan B. from Las Vegas on 6/23/2017 for an auto repair of their BMW and their testimonial is:
"Great service and very responsive."
John D. from Las Vegas on 6/19/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"I've never been disappointed from any repairs, Patrick's knowledge and expertize is the best."
Terre B. from Las Vegas on 6/18/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"One receives excellent and caring service."
Edward Z. from Las Vegas on 6/15/2017 for an auto service of their BMW and their testimonial is:
"Do not have any window tinting there. It was twice as expensive as other options and I have to have it redone, because there are flaws and bubbles in the windows. I had to rent a car because they had my car for a week. When I turned the rental back in, my car was still not ready. So Frank's "rented" me a loaner. Randy was great and did not charge me, but overall, I would have issues recommending Frank's."
Myrna D. from Las Vegas on 6/14/2017 for an emissions test of their Toyota and their testimonial is:
"I always tell people if they have a car type that Frank's works on then they had better start going there because they will never get better or a more honest auto repair shop in the country. I have been taking my car to Frank for almost 20 years and I am just amazing that the service just gets better. I love Frank and Debbie and their whole crew. Thank you guys."
Barbara S. from Las Vegas on 6/9/2017 for an auto repair of their BMW and their testimonial is:
"I would and have told them I have always received fabulous service. The building and outside is always clean. Employees are always friendly and never try to rush. Since my BMW went out of warranty, this is the place to go."
Kelly from Las Vegas on 6/8/2017 for an auto service of their Volkswagen and their testimonial is:
"Excellent. They will treat you with respect and take good care of your vehicle. I love how they worked around my schedule, too. The courtesy shuttle makes the experience so convenient."
Charlie S. from Henderson on 6/6/2017 for an emissions test of their Mercedes-Benz and their testimonial is:
"I have said it before and I will say it again, Frank is the only one I trust with my car. I feel safe with my vehicle in his hands! Thanks again for the education and pictures to help understand what is going on with my car! I will never go anywhere else"
Dan B. from Las Vegas on 6/2/2017 for an auto service of their BMW and their testimonial is:
"I definitely would recommend."
Willie from Las Vegas, NV on 5/23/2017 for an auto service of their BMW and their testimonial is:
"Frank's European Service explained everything that our car and everything was handled in a courteous and professional manner."
Darryl A. from Las Vegas on 5/18/2017 for an auto repair of their Jaguar and their testimonial is:
"The most thorough and honest mechanic I've ever been to. They are not the most inexpensive shop in town...but trust me...you get what you pay for. Great service!"
Myrna D. from Las Vegas on 5/12/2017 for an auto repair of their Toyota and their testimonial is:
"It is so refreshing to know that even after going to Frank's for almost 20 years I can still receive the same awesome service that I did when I first started using their services. Frank, you and Debbie and your staff are a cut above any one else in the business."
Anne G. from Las Vegas on 5/12/2017 for an auto repair of their BMW and their testimonial is:
"Frank and his crew take very good care of my 15 year old BMW. I choose to drive this older car and am able to do that because I can take it to Frank's for routine and extra type maintenance. His staff and crew are exceptionally nice and attentive. I can justify spending money on a car this old because the prices at Frank's auto are reasonable and the work is guaranteed."
John D. from Las Vegas on 4/28/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"I have recommended to my friend for the great customer service, Patrick's knowledge and his quality of work is outstanding."
Daisy from Las Vegas, NV on 4/27/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Good communication with service advisor. I found him honest and trustworthy"
Guy J. from Las Vegas on 4/24/2017 for an auto service of their Jaguar and their testimonial is:
"They will get you a full vision of the state of your car health, so you make the best decision about any repairs that need to be done."
Karen from Las Vegas, NV on 4/18/2017 for an auto service of their Jaguar and their testimonial is:
"It is always exceptional."
Robert S. from Las Vegas, NV on 4/5/2017 for an auto service of their Jaguar and their testimonial is:
"Excellent service and care of my vehicle!"
Kirby B. from Las Vegas on 4/2/2017 for an auto service of their BMW and their testimonial is:
"Great work at a good price."
Charlotte D. from Las Vegas on 3/30/2017 for an auto repair of their BMW and their testimonial is:
"Excellent customer service with great turn around time on repairs."
Mark from Las Vegas, NV on 3/23/2017 for an auto service of their BMW and their testimonial is:
"Frank's is the best. Their honesty, reasonable pricing and professionalism is second to none!"
Jesse from Las Vegas, NV on 3/15/2017 for an auto service of their BMW and their testimonial is:
"They ate great, honest, and provide better service than the dealer."
Anonymous from Las Vegas, NV on 3/9/2017 for an auto service of their BMW and their testimonial is:
"Very good place to take the automobile for maintenance."
Myrna D. from Las Vegas on 2/27/2017 for an auto repair of their Toyota and their testimonial is:
"Frank runs such an honest shop. I did not know that the work I needed was under warranty, and would have not known except they called me and said don't worry about the cost of this repair as it is all covered by warranty. I don't know of another shop in town that would have done the same. This whole team is the very best there is"
Joel G. from Henderson on 2/7/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"They are the best! I should have used them a long time ago."
Dee D. from Las Vegas, NV on 1/28/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"During my service I was informed throughout the time my car was in the shop. Leonard sent me updates by text with a time frame for completion along with costs. He gave me a car to use while my car was being serviced. The cost of service was affordable, convenient and the customer service was exceptional!"
Bill R. from Las Vegas on 1/28/2017 for an auto repair of their Volkswagen and their testimonial is:
"Dave is great. He made me feel welcome and well informed."
Willie from Las Vegas, NV on 1/13/2017 for an auto service of their Volkswagen and their testimonial is:
"The service was done in a timely manner. We shuttle service provided was just what we needed."
Jim B. from Las Vegas on 1/9/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"I came to your facility to replace a headlight. Leonard checked records and found it was still under warranty so no charge. I appreciate your honesty!"
Jamie from Las Vegas, NV on 1/5/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"The customer service was great! We were quoted one price and they ended up getting done faster then they thought so it ended up being less and we got an oil change! We will def come back!"
Rigo from Las Vegas, NV on 12/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They are my number one choice when it comes to taking care of my Merc service needs."
Karen W. from Las Vegas on 12/19/2016 for an auto service of their GMC and their testimonial is:
"Working with the team at Frank's, can be sumed up simply, complete trust."
Sean M. from Las Vegas, NV on 12/13/2016 for an auto service of their GMC and their testimonial is:
"Frank's is an honest shop, and they care about doing good work. In the process of repairing and electrical issue, a separate electrical issue was created, and we did not discover it until we got the car home. We took the car back to Frank's and they repaired the issue, filled the car up with gas, and delivered it back to us. We will use them again."
J F. from Las Vegas on 12/8/2016 for an auto repair of their Mini and their testimonial is:
"I trust them to service my car honestly."
James F. from Las Vegas on 12/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Trust them to repair my car honestly."
Denise B. from Henderson on 12/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only place I take my car for service."
Andrew P. from Las Vegas on 12/2/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Top notch service and customer service is awesome!"
Sharon from Las Vegas, NV on 11/30/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them about the blatant bigotry, I experience. And to never let Leonard be involved with them"
Karina V. from Las Vegas on 11/30/2016 for an auto repair of their BMW and their testimonial is:
"great service and prices. my car is running great again."
Lou D. from Las Vegas on 11/18/2016 for an auto repair of their Toyota and their testimonial is:
"They are the best in town. They value their customers and take pride in their work."
Anonymous from Las Vegas, NV on 11/15/2016 for an auto service of their Toyota and their testimonial is:
"honest service and friendly service personnel"
Paul from Las Vegas on 11/4/2016 for an auto repair of their Dodge and their testimonial is:
"Tracy was knowledgeable, pleasant, and overall very great"
Sylvia C. from Voorheesville on 10/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Fast, efficient service. Feel they are trustworthy and the 3 year or 36,000 mile warranty is a plus. That shows that they have confidence in the work they perform."
Lynn M. from Las Vegas on 10/18/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Highly skilled and honest"
Kim O. from Las Vegas on 10/12/2016 for an auto repair of their Infiniti and their testimonial is:
"The Staff is very helpful and always go's out of their way to get the best repairs for the best cost and for the top performance for my vehicle needs. The staff is very friendly and makes you feel like family. God bless them all with prosper and Good health."
James F. from Las Vegas on 10/7/2016 for an auto service of their Mini and their testimonial is:
"Honest people straight forward with repair recommendations and work performed high quality they fixed my oil leak."
David S. from N. las Vegas on 10/4/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"That it was great and I would rather take it there than the dealership"
Ellen B. from Henderson on 10/3/2016 for an auto service of their Porsche and their testimonial is:
"I would highly recommend Frank Mercedes for good work and a excellent shop and courtesy."
Gener P. from Las Vegas, NV on 9/28/2016 for an auto service of their Porsche and their testimonial is:
"Friendly and courteous Customer Service makes me feel welcome. AAA quality of work and service, when you pick up your vehicle it always look fresh and clean. More power guys !"
Lynn M. from Las Vegas on 9/24/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent and honest. Can find hard to get parts."
Mark G. from Henderson on 9/16/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good work and prompt delivery"
Penny S. from Las Vegas on 9/14/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them (and I do tell them) of the confidence I have in Frank's and have had for many years"
Dave H. from Las Vegas on 9/14/2016 for an auto service of their BMW and their testimonial is:
"Very professional and everything was well explained Leonard was easy to deal with and very helpful"
Michael M. from Henderson on 9/7/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent, honest and fast."
Myrna D. from Las Vegas on 9/4/2016 for an auto repair of their Toyota and their testimonial is:
"Over the top. I have been a customer for 17 years and I have never been let down by the quqlity of work or the customer service. They don't come any better."
Gener Pineda 05 E 5. from Las Vegas, NV on 9/2/2016 for an auto service of their Toyota and their testimonial is:
"Customer service is A1, Service advisor David was outstanding very honest and made me feel like family... The job was perfect from day one to finish. I will definitely recommend to all my friends and family."
Jt M. from Las Vegas on 8/29/2016 for an auto repair of their Jaguar and their testimonial is:
"Great service for highe end automobiles."
Karen S. from Las Vegas on 8/25/2016 for an auto service of their smart and their testimonial is:
"I really enjoyed dealing with Leonard. After my first contact with him, I feel like I have known him a very long time. He's a real people person and made me feel real comfortable. I was also given a ride home and picked up by Greg, when my car was ready. I arrived back to a very clean vehicle, ready to drive away. My experience was wonderful and I will definitely be coming back."
John D. from Las Vegas on 8/25/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have talked and recommended Frank's to a friend for his '98 Audi. He is constantly looking around for a reliable mechanic, just as I was before I discovered Frank's. Hopefully, he will heed my advice."
Marie S. from Las Vegas on 8/20/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"At Frank's you truly feel like a welcome client from the greeting that you receive as soon as you step inside to the quality of service."
Robert from Las Vegas, NV on 8/10/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only maintenance shop in Las Vegas that I trust with my car. The work is exceeds dealer quality and at a fair and reasonable prices."
John D. from Las Vegas on 8/10/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"With Leonard in the front and Patrick in the back, you can't ask for any better service and expertise."
Nelson V. from Las Vegas on 8/4/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Yes I will recommend"
Daniel Z. from Las Vegas on 8/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Great mechanical and customer service."
Thomas M. from Henderson on 7/29/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I'd highly recommend them. Service is excellent. Done quickly and efficiently."
Willie H. from Las Vegas on 7/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank has been servicing my vehicles for a very long time and I am very satisfied with the quality of service I have received over the years."
George C. from Henderson on 7/8/2016 for an auto service of their Jaguar and their testimonial is:
"Dave was awesome! He made me feel like we were old friends. It doesn't get any better than that."
Glen K T. from Henderson on 7/4/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"A much better experience than the dealership in both cost and service."
David M. T. from Henderson on 6/27/2016 for an auto repair of their BMW and their testimonial is:
"The customer service reps have always been top notch in that they are knowledgeable, congenial and focused on getting my service needs addressed. They are also forthright on telling me what I will be looking at and not what I want to hear necessarily. Towards this, they thoroughly review every item on my estimate making sure I understand the work involved and the time frame I may expect it to be done in. The work required is further supported by actual photos of my vehicle depicting the areas requiring servicing. This adds to the transparency of Frank's business model and practices. Never once had I had any surprises in the outcomes nor have I ever had to make a turnaround visit to tweak of redo work performed. I continue to be very pleased and impressed with Frank's and its staff and do not hesitate to make them my go-to service for repairs and maintenance."
Anonymous from Las Vegas, NV on 6/27/2016 for an auto service of their BMW and their testimonial is:
"Friendly customer service reps who explain every detail of the work to be performed. Items needing service are supported by actual photos of the affected areas of your vehicle adding greatly to the level of transparency in their business practices. All work performed on my car has never required a turnaround visit to tweak or redo services done."
Rev. Rob W. from Las Vegas on 6/22/2016 for an auto service of their Cadillac and their testimonial is:
"Amazing service and honest business practices. Best repair shop in Las Vegas."
Jennifer K. from Las Vegas on 6/20/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have already been telling everyone I know what amazing service I received. Frank's didn't have to honor the warranty that was 1 month past the date but they chose to. I cannot express enough what wonderful customer service they gave me. It was truly a blessing. Thank you so much!!"
Myrna D. from Las Vegas on 6/18/2016 for an auto service of their Toyota and their testimonial is:
"How many ways are there to say great, excellent, outstanding. After having my cars serviced by Frank for 17 years I know I sound like a broken record, but they are the greatest. Always keep you informed on the progress of your car and always have it ready as promised."
Mrs.hobbs from Las Vegas, NV on 6/12/2016 for an auto service of their Toyota and their testimonial is:
"They do good job,excellent service :-)"
James Brown from Las Vegas on 6/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Go and save money. In fact, a friend of mine owns a SL500, who I recommended he visit Frank's. He usually goes to another Mercedes Benz shop and wanted to try a new place. He was a bit disappointed in the his previous shop. I also went there for a oil change special and not been back since then. They have sent many emails asking for a return for service. I may return to their shop only if I get an offer that I can't refuse. Otherwise I will go to Frank's."
Judy H. from Las Vegas on 6/6/2016 for an auto service of their Mini and their testimonial is:
"Excellent service, no surprises. Everything was checked and all needed work was done promptly. It helped they have rental cars. I was able to have no interruptions with my day-to-day routine."
Mary B. from Las Vegas on 6/1/2016 for an emissions test of their Volvo and their testimonial is:
"I would definitely suggest that they give you all a call to set up an appointment for their vehicle. The staff is friendly, courteous, and efficient."
Lou D. from Las Vegas on 5/28/2016 for an auto repair of their Toyota and their testimonial is:
"The quality of work is always the finest. All personnel is very helpful and friendly. I can't recommend them highly enough. Give them a try and you will never go any where else."
Danny R. from North Las Vegas on 5/25/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"The best in town!"
Mark L. from Las Vegas on 5/24/2016 for an auto repair of their BMW and their testimonial is:
"Yes. I have already recount Frank's service to some of my friends."
Linda J. from N.las Vegas on 5/23/2016 for an auto service of their BMW and their testimonial is:
"Left my car with Dave for an oil change. Taylor did a thorough vehicle inspection and sent me the report via email, which I was able to pull up on my cell phone. Taylor included pictures with the report, very cool! Dave went over the report with me and explained things that we need to watch. They took me home and picked me up. They also washed my car and provided a bottle of water! Everyone at Frank's are very friendly and available to answer any questions you may have. Excellent customer service! I am a repeat customer and fully trust them to work on my car. I recommend them to anyone that wants an honest mechanic! I enjoyed meeting Dave! Thanks to everyone at Frank's!!"
Anonymous from Las Vegas, NV on 5/23/2016 for an auto service of their BMW and their testimonial is:
"Left my car with Dave for an oil change. Taylor completed a thorough vehicle inspection and emailed the report to me, which I was able to pull up on my cell phone. Full review, with pictures! Dave called me and went over the report, and explained any items that I need to keep an eye on. Everyone is extremely friendly and answer any questions you might have. I am a repeat customer and have full trust in them to take care of my car. Outstanding customer service. They took me home and came back and picked me up. They also washed my car and provided a bottle of water, which is a nice feature!! Would recommend to anyone that wants an honest mechanic!!"
Lily L. from Las Vegas on 5/21/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I will tell them honestly that you guys can be trusted when it comes to fixing cars."
Andrea G. from Las Vegas on 5/19/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"High Integrity company, highly skilled mechanics, Leonard is a "Star" as a Service Manager and Greg is a Delightful Chauffeur for picking you up and bringing to the shop. Prices are Quite Reasonable on most repairs."
Angela B. from Las Vegas on 5/19/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I love this shop I am always treated with 1st class service and the staff treat u like family. Thank u Mike for your warm conversation and Leonard for the Frank Sinatra music it was so refreshing....thank u also for opening early to take care of me..you did not have to but do know it's much appreciated. God bless and take care."
Gayle I. C. from Las Vegas on 5/17/2016 for an auto repair of their smart and their testimonial is:
"If feel secure about repairs & service When I called regarding concerns Traci asked when I would like to bring my vehicle in. Complimented me on being observant regarding my vehicle. Really like the environment at Frank Mercedes"
Lisa K. from North Las Vegas on 5/7/2016 for an auto repair of their BMW and their testimonial is:
"Very professional, courteous. Would highly recommend."
George C. from Henderson on 5/4/2016 for an auto service of their Jaguar and their testimonial is:
"This is the place to go when you want professional service at a reasonable price. These folks are honest and always helpful. I'm so glad I found them."
R, A. from Las Vegas on 5/2/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They are honest and fair to the extent that when necessary Mechanic Patrick will actually come out front and thoroughly explain what the problems are and what needs to be done. Furthermore, they could have completed work that I thought was needed but advised that it was not. That tells me everything I need to know about their credibility."
Thomas B. from Las Vegas on 4/27/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They use quality parts unlike many other places so I may pay more BUT the service and the parts are always the very best! That's important to me!"
Thomas B. from Las Vegas on 4/27/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's uses the best parts unlike many other shops used by friends of mine. My car always runs perfectly while their cars always seem to be in the shop for repairs. I believe you get what you pay for!"
Anonymous from Las Vegas, NV on 4/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff were very pleasant. Leonard was straightforward and honest. He fully explained everything. There were no surprises. I appreciate that."
Will from Las Vegas, NV on 4/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Good value & knowledgeable staff"
Beverly P. from N.las Vegas on 4/15/2016 for an auto repair of their BMW and their testimonial is:
"I don't have to be asked. I readily tell people about the great service provided and accommodating staff employed by Frank's European Service. You and your peeps are AWESOME."
Harold N. from N. las Vegas on 4/15/2016 for an auto service of their BMW and their testimonial is:
"EXCELLENT SERVICE!!!"
Gt from Las Vegas, NV on 4/15/2016 for an auto service of their BMW and their testimonial is:
"Excellent"
Randall B. from Las Vegas on 4/12/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome"
Tracy D. from Las Vegas on 4/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"This place is dedicated to giving you excellent service from the time you enter the door! They are very direct in finding the source of your cars problem, without trying to sell you thing you don't need. I would recommend Frank's European to any looking to have their car repaired right the first time without unnecessary parts and labor being added just to make a profit."
Mike S. from Henderson on 4/8/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional and knowledgable about their business. Excellent to deal with. Best part besides quality of work; they inspect the car for any issue. It's not a service mill like most others!"
Marilyn O. from Las Vegas on 4/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"You do very good work."
Susan A. from Las Vegas on 4/1/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Exceptional, Everyone at the shop from Greg the trusted driver, to Lenard the great helper and Brad who maded all the arrangements for my car service. I Thank You all. Just a great all around experience."
Anonymous from Las Vegas, NV on 3/31/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Dave was great. Friendly"
Linda L. from Las Vegas, NV on 3/30/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard and Dave were just great!!! They are the Best customer service workers I have ever met. They made me very comfortable while waiting for my car . They are patient, and kind. I live really far away, but I'm always confident that when my car is finished it will be fine. Leonard, Dave and Frank's are a the BEST!!"
Randall B. from Las Vegas on 3/30/2016 for an auto service of their BMW and their testimonial is:
"awesome people and work"
John D. from Las Vegas on 3/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Leonard (sp) did an excellent job coordinating the repair and of course Patrick did an excellent job with the repairs. Thanks to Frank for his gesture of kindness on the headlight covers."
John J. from Las Vegas on 3/28/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's service is excellent...provided me with all the additional needed future repairs & left to me with decision on when those repairs should be conducted"
Raffi from Las Vegas, NV on 3/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place, great technicians, great atmosphere and they treat your car as if it's there car!"
William W. from Las Vegas on 3/11/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Should have had my purchase of an older Benz inspected at your business before purchased from a private owner. There was more repair items than I initially thought to get the vehicle an extended 5 year life with a guarantee of your workmanship."
Pamela M. from Henderson on 3/8/2016 for an auto repair of their Jaguar and their testimonial is:
"Professional , timely, through , " the best in customer service & follow up ""
John D. from Las Vegas on 3/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank's continues to do excellent work on both of my Mercedes."
Quincy M. from Las Vegas, NV on 3/1/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Where are the most professional in town that have seen lately great Mechanic front office personnel Dennis was exceptional"
Matt N. from Las Vegas, NV on 2/25/2016 for an auto service of their Jaguar and their testimonial is:
"Best service experience I have received in the Las Vegas Valley. Professionalism taken to whole new level. II will refer them to anyone looking for quality repair and service."
Nina B. from Las Vegas on 2/24/2016 for an auto repair of their Chrysler and their testimonial is:
"Excellent service!! Pleasant to deal with and satisfied with the results!"
Matt N. from Las Vegas, NV on 2/23/2016 for an auto service of their Jaguar and their testimonial is:
"I have to say i was beyond impressed. I was referred by a friend and have never been so happy with the way I was treated as far as service and the way my car was returned to me.I don't think the Jaguar dealership treated me or my vehicle with the same care and attention. Matt Naert"
Myrna D. from Las Vegas on 2/20/2016 for an auto repair of their Toyota and their testimonial is:
"If you want to be treated with respect and honesty this is the only place to go. I have been bring my autos to Frank's for 17 years and have never been unhappy. As they say" Try it you will like it""
1/28/16 from Las Vegas, NV on 2/4/2016 for an auto service of their Toyota and their testimonial is:
"Fantastic !!! Very professiona!! They do it right !!"
Scott C. from Las Vegas on 1/30/2016 for an auto service of their BMW and their testimonial is:
"I dropped off the car on a Monday and I didn't get it back until the following Tuesday even though you didn't need to order any parts. When I went to pick up the car it wasn't ready even though I was called and told it was ready."
Bryant H. from Mesquite on 1/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent, professional work and trustworthy customer service"
Penny S. from Las Vegas on 1/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Let's put it this way - no one loves to have to have their car serviced - it's one of the things we have to do just to keep going with our lives. That being said, whenever I pick up my car from Frank's I feel confident the work was done right and I fall in love with my car all over again!"
Andrea G. from Las Vegas on 1/21/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I would gladly tell them to ask for Leonard who is such a delightful and genuine human being . His sense of humor is refreshing and uplifting. His quality of service is impeccable! I would tell them that they would be very fortunate if either Greg or Gus was their driver to and from the shop. Very competent, patient and good hearted men."
Sharon S. from Las Vegas on 1/15/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service, professional and friendly personnel. Very informative with regard to service performed, as well as recommended service, based on the year and mileage of my vehicle. I especially appreciate the shuttle service they provide to and from work!"
Jimmy A. from Las Vegas on 1/13/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I found myself in Vegas with a problem with my Mercedes Sprinter. The franchised dealer advised that if I brought it in tomorrow they would have it fixed in a week. Luckily a local friend sent me Frank's way and they had me in and out in an hour. They were open to listening to my problem and were able to find a way to work me in so I could make my scheduled departure. Thank you for all involved in delivering great service with compassion."
Daniel W. from Las Vegas on 12/15/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Honest! The hardest thing to find in this town."
Jerry W. from Las Vegas on 12/12/2015 for an auto repair of their smart and their testimonial is:
"You're the best."
Myrna D. from Las Vegas on 12/9/2015 for an auto service of their Toyota and their testimonial is:
"You are crazy if you go any where else"
Teresa L. from Las Vegas on 11/24/2015 for an auto service of their BMW and their testimonial is:
"I have already told several people that my experience with Frank's was far far beyond my expectations. Literally the best customer service I have ever experienced, from the second you walk into the front door to the delivery of your squeaky clean car!!"
Gary C. from Las Vegas, NV on 11/14/2015 for an auto service of their BMW and their testimonial is:
"the shop is very clean, and Mr. Fred was very helpful, and i was impressed with the photo's of my repairs."
Tabatha A. from Las Vegas, NV on 11/13/2015 for an auto service of their BMW and their testimonial is:
"The best!"
Kent L. from Las Vegas on 11/11/2015 for an auto repair of their BMW and their testimonial is:
"Go there"
Robert from Las Vegas, NV on 11/1/2015 for an auto service of their BMW and their testimonial is:
"Honest and fair repair place. If you want the best maintenance for your vehicle then go to Frank's"
Bernadette A. from Las Vegas on 10/31/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"From my first phone call with Leonard two years ago till now Frank's has always been my first choice and only choicest take my car."
Lou D. from Las Vegas on 10/29/2015 for an auto repair of their Toyota and their testimonial is:
"Honesty, accountable, pride in their quality of work, an short time frame for getting the work done. fair prices. These guy s and Debbie are awesome."
Lou D. from Las Vegas on 10/29/2015 for an auto repair of their Toyota and their testimonial is:
"There is no other chose of where to go for any auto care you might need. They rate 110% in my book"
Dr. Terre B. from Las Vegas on 10/27/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service and workmanship"
Trisha L. from N. las Vegas on 10/24/2015 for an auto repair of their BMW and their testimonial is:
"excellent. Felt so welcomed."
Andrea G. from Las Vegas on 10/23/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Ask for Leonard when you call. He genuinely cares, has a great sense of humor and really wants to be of service."
John N. from Las Vegas on 10/23/2015 for an auto repair of their BMW and their testimonial is:
"Adam and the rest of the team are top notch! Very professional and have excellent communication.I would highly recommend Frank's."
Marie S. from Las Vegas on 10/20/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"I would mention that, in addition to professional work on your car, there is a persona touch. You are always made to feel that you are a valued client and just a number, When my car is not running perfectly, I am anxious and concerned. The staff at Frank's lets me know that everything will be all right."
Marie S. from Las Vegas on 10/20/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"The repair work is highly professional. In addition, the staff is also very personable and I always feel like a valued client and not just a number. I am always pleased after my experience at Frank's"
John D. from Las Vegas on 10/19/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great personalized service"
Anne G. from Las Vegas on 10/17/2015 for an auto repair of their BMW and their testimonial is:
"I am highly satisfied with all aspects of your business. Leonard is delightful to deal with. I like the very comprehensive details of service recommended and provided at a reasonable price. I was pleased that your "shop foreman" came out to explain the problem with my car. Thanks so much"
Andrew P. from Whitewright on 10/16/2015 for an auto service of their Volkswagen and their testimonial is:
"Great team of people, very fast and waiting area was very nice."
Greg K. from Las Vegas on 10/15/2015 for an auto repair of their BMW and their testimonial is:
"Fantastic service and follow up. As good as it gets."
Greg K. from Las Vegas on 10/15/2015 for an auto repair of their BMW and their testimonial is:
"Excellent service. Very satisfied. Will definitely return for future service."
Holli L. from Henderson on 10/10/2015 for an auto service of their Dodge and their testimonial is:
"Good people. They listen and explain. I feel like they care and they treat me fairly. And, they're fun."
John H. from Las Vegas on 10/7/2015 for an auto repair of their Porsche and their testimonial is:
"Fred my service writer was great!!"
Shannon D. from Las Vegas, NV on 10/4/2015 for an auto service of their Porsche and their testimonial is:
"They are awesome at what they do. They are very patient when you have questions, and they will take time to explain things. They also are honest and professional."
Mary Jane W. from Las Vegas on 10/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent"
Ken T. from Las Vegas on 10/1/2015 for an auto repair of their BMW and their testimonial is:
"Yes, especially I had a lot of work done on my BMW 2007 X3 and I picked it up and it wasn't right. Had to take it back and they found the problem and took care it. I am satisfied the way they handled it. They give you right answers when you ask. Great Job!!"
Rigo R. from Las Vegas, NV on 10/1/2015 for an auto service of their BMW and their testimonial is:
"Very professional, and excellent service."
Lillian N. from Las Vegas on 9/29/2015 for an auto service of their Land and their testimonial is:
"Excellent customer relations and careful individual attention. Work completed as promised."
Richard G. from Las Vegas on 9/28/2015 for an auto service of their Chevrolet and their testimonial is:
"This team went well above my expectations to insure that the vehicle was completely repaired and that I was totally satisfied. Well done, I give the an A+++."
Joshua M. from Las Vegas, NV on 9/26/2015 for an auto service of their Chevrolet and their testimonial is:
"Excellent customer service from Fred Lewis and excellent ride service from Gus. I would highly recommend these two. So far repair service has been excellent. They show you Digital Pictures of problems with the vehicle but they don't try to pressure you to have any of the work done. My experience at Mercedes Benz wasn't nearly as good as the service that I received at Franks."
Beverly from Las Vegas, NV on 9/26/2015 for an auto service of their Chevrolet and their testimonial is:
"Extremely pleasant very accommodating, professional, and most important - knowledgeable about auto repairs."
Dean from Henderson on 9/25/2015 for an auto repair of their BMW and their testimonial is:
"The quality of work and the quality of the people are the best! Extremely knowledgable and professional. I highly recommend Frank's and will continue to have them keep my Mercedes running great. Love the commentary car wash, too!"
Mia M. from N. las Vegas on 9/24/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"I was pleasantly surprised when I pulled onto the lot and walked into a beautiful reception area. Although I only had a headlight replaced they did it quickly and didn't charge me an arm leg for doing it."
Cindy S. from Henderson on 9/23/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone at Frank's is really great to deal with. Always willing to spend time to answer any questions. I really wish they were closer to my house but it's worth the drive."
James H Brown I. from Las Vegas on 9/23/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"If you want quality service on a luxury vehicle at a reasonable price, stop at Franks."
Martyq from Las Vegas, NV on 9/22/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest, friendly and knowledgeable."
Marty Q. from Las Vegas on 9/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Customer Service!! Fred is the reason I will bring my Mercedes back for service again. He is the face of the organization, he is the mission statement."
Dr. Terre B. from Las Vegas on 9/19/2015 for an auto service of their Porsche and their testimonial is:
"The service is excellent and the service price is better than most dealers and repair shops."
Ken T. from Las Vegas, NV on 9/18/2015 for an auto service of their Porsche and their testimonial is:
"I would recommend this place for service on there vehicle. I will be coming back with both of my BMW'S."
Charlotte W. from Las Vegas on 9/16/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I would highly recommend them. Service and customer attentiveness was exceptional!"
Lee from Henderson on 9/16/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Friendly and supportive staff; quality workmanship; a fair price and on time delivery."
Charles P. from Las Vegas on 9/11/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Your company is honest, reliable, trustworthy and fair. In general, mechanics administer a dark art, since only they know what is really the situation. I trust Frank's Mercedes to administer this dark art, so to speak, implicitly and fairly and honestly. Great Service, great attitude (Especially Lenard) wonderful and pleasant from start to finish."
Charles P. from Las Vegas on 9/10/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"This is the mechanic you recommend to everyone. In general Mercedes Benz is a dark art known only to the mechanic and Mercedes. Frank's European Service is fair, reasonable and can be trusted to tell the truth and provide quality work start to finish. They are honest and just nice ethical folks. They pick me up, drop me off, and fix everything fast and at a really reasonable price. Could not be more pleased. My wife has the new Mercedes, and I get the hand me down old ones. In general I drive them tons of miles and need Frank's European Service to keep them going and going and going. And they have. I could not be happier. My Mercedes thanks Franks and so do I"
Elena R. from Las Vegas on 9/10/2015 for an auto repair of their Volkswagen and their testimonial is:
"Friendly staff and reasonable prices."
Hani K. from Las Vegas, NV on 9/10/2015 for an auto service of their Volkswagen and their testimonial is:
"They are Truely proffessional, courtious"
Frank from Henderson on 9/7/2015 for an auto repair of their Volkswagen and their testimonial is:
"highly recommend"
Denise B. from Las Vegas on 9/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"You receive great service at a good price, and excellent, friendly customer service from all the staff and from Frank."
Denise B. from Las Vegas on 9/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I am a Customer Care Manager for United Airlines going on 17 years. The level of customer service provided by everyone at this repair shop from your initial phone call to the moment you walk in the door is over the top. Great work, great price and great customer service. You can't ask for more."
Tawia A. from Las Vegas, NV on 3/8/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I have used Frank's European Service for over 8 years and their service is always excellent. Second to none. Whatever problem I have with my 1999 C230, Frank will get it fixed. My car is still running like a new car with only 58,000 miles. Mr. T"
Bill W. from Las Vegas, NV on 3/5/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and even better front desk employees!"
Susan A. from Las Vegas, NV on 3/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"great place. Friendly and do an excellent job. Thank you so much."
Walt F. from Las Vegas, NV on 3/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a great experience taking my car to Frank's. The facility is nice and they happily gave me a ride home when I dropped off my car. The gal that gave me a ride was very pleasant and a pleasure to chat with. I can't remember her name at the moment but she was terrific. I credit most of my good experience to Fred. He was easy to talk to and took the proper time to explain things to me and lay out my options. Such a nice guy! I hope that Frank's values his service because Fred is the reason that I will continue to have them service my car. The quality of service was good. I've only had my car back a few days, but it seems fine. Fingers crossed. However, quality service is expected. It's the experience of working with the people there that make it above average!"
Erika J. from Las Vegas, NV on 3/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard and Paul and the rest of the staff went above and beyond to help me out!! Amazing people!"
Arthur L. from Las Vegas, NV on 3/1/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Very knowledgeable service personnel. I dealt with Leonard who was very personable and knowledgeable, Kept me updated throughout."
Susan P. from Las Vegas, NV on 3/1/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service always gives 100% great service! They know how to repair my vehicle and place it in top performance every time. They are professional and customer service is their main goal. Absolutely awesome!"
James S. from Las Vegas, NV on 2/28/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Full team is courteous and helpful......sometimes hard to wait to find our what is wrong with your 'baby' but always satisfied wit the outcomes!"
Daryll R. from Las Vegas, NV on 2/28/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's did a great job!"
Myrna D. from Las Vegas, NV on 2/27/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again you have proven that you are the only place that anyone should ever take their car for service /repairs. I never have to worry that you are trying to do extra work that I really don't need., you only tell me what I actually need. Thank you Frank, Debbie and the rest of your crew.. Ladies, if you are single or not you should be bringing your car to Frank's for service, they can be trusted to treat you right. I have been going to them for 15 years and have never had a problem with them trying to take advantage of me or my purse.."
John D. from Las Vegas, NV on 2/26/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was impressed with the speed of this event. It was just a simple oil change that BMW charges $160 for plus over three hours to complete. Here is was done for around $110 and took around an hour. Definitely an acceptable timeframe and to still come out with a washed and detailed car was unexpected for the timing so a great extra topping! The service advisor was great, very informative and helpful."
Jobear D. from Las Vegas, NV on 2/26/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"My car is in good hands at Frank's"
Brian L. from Las Vegas, NV on 2/25/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Work done on time at price quoted. My car was way cleaner when received dealer cleans outside with just a pressure wash was surprised to see the rims decently cleaned as well as windows on the inside and a vacuuming too."
Chris C. from Las Vegas, NV on 2/24/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great and courteous service! Took good care of my car and had it back quickly. Definitely going back!"
Teresa B. from Las Vegas, NV on 2/22/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly and clean!"
Anonymous from Las Vegas, NV on 2/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was performed while we waited. Took a reasonable amount of time and the car was inspected and washed per usual. Service rep reviewed the work with us and had us on our way in a timely fashion."
Jung P. from Las Vegas, NV on 2/19/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"People is nice, honest and dependable. always inform me the cost and time required for service I appreciate the service."
Anonymous from Las Vegas, NV on 2/19/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"outstanding and fast"
Larry F. from Las Vegas, NV on 2/18/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I brought my Jag XJ8 in for air suspension service. Leonard was our writer and my wife and I thought that he was the highlight of what otherwise could have been a bad experience. Leonard kept us updated every step of the way and when the repair didn't quite fix the problem, he was kind, empathetic and helpful to get the issue resolved. I could actually be a behaved customer, no yelling and no threats to get the in result - a fixed car. Comparatively, I believe the price was right and I think the service was even better. I have already recommended them to a friend. Thanks Frank's and THANK YOU Leonard!"
Anonymous from Las Vegas, NV on 2/17/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Exceeded expectation in service and quality."
Anonymous from Las Vegas, NV on 2/16/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was wonderful in handling my repair needs. My final cost was exactly as quoted prior to drop off. My Benz was ready as promised and shiny and clean. And those reward credits aren't too shabby either!"
Elina B. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"excellent"
Bernadette A. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I had to take my "baby" into Frank's for an oil change and because it is eight years old I always know there's something that needs to be updated. Leonard is always great about explaining everything to me what needs to be done and what can wait. Owning a foreign car is not an inexpensive fix,ever, but I always feel like I get a good deal at Frank's. Thanks for taking good care of my "baby"."
Ron B. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Chris and his crew did a great job in getting my Jag back to me in great running condition with a complimentary wash thrown in-nice touch. Looks like Frank's has gained a new customer. Thanks for the professionalism and courtesies extended."
Marie S. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I was extremely pleased at a scheduled service for my 2006 mb350. My car drives like it is new. Customer service in the front office and the auto shop is great."
Mark W. from Las Vegas, NV on 2/11/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff was awesome and the shop is beautiful! I have an '81 240D and I try to do all the work myself. It's getting harder and harder to find shops willing and competent to work on these old diesels. I almost wish I could hang out here while they do all the work, or better yet, I wish I could do all my work in the shop. Great experience!"
Anonymous from Las Vegas, NV on 2/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome work, efficient friendly. Not the hole in the wall so ur gonna pay close to dealer prices. But I'm not complaining! I want things done right the first time and I love Franks European!"
Richard E. from Las Vegas, NV on 2/7/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"FRIENDLY STAFF; WORK DONE AS PROMISED."
Christine R. from Las Vegas, NV on 2/7/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been taking my Mercedes to Frank's for years. They are by far the best and most honest group of professionals in Nevada. The prices being quoted are fair and reasonable and I never feel pressured to have any service performed that my car doesn't need. I am constantly telling my friends and clients about the service and top-notch mechanics working there."
Richard Z. from Las Vegas, NV on 2/6/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Called to make an appointment to replace a low beam headlamp. I waited only a brief time for the work to be done and got the car washed as well. Wish all my service resources were as efficient as Frank's."
Jared H. from Las Vegas, NV on 2/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service and communication throughout my entire experience. As a business owner I know how important it is to identify and acknowledge quality staff - Leonard was my point of contact and I was very impressed with his follow though, communication and overall handling of my needs, especially being a first time customer of yours. I will be using and recommended your shop from this point forward. Thanks, Jared Hoffen"
Jared H. from Las Vegas, NV on 2/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service and communication throughout my entire experience. As a business owner I know how important it is to identify and acknowledge quality staff - Leonard was my point of contact and I was very impressed with his follow though, communication and overall handling of my needs, especially being a first time customer of yours. I will be using and recommended your shop from this point forward. Thanks, Jared Hoffen 310-431-8970"
Karen S. from Las Vegas, NV on 1/24/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Always friendly ... Always Honest...Been going there for many years...Will keep going...Karen Sheehan"
Jung P. from Las Vegas, NV on 1/23/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"first time customer, but they got my confidence, specially Leonard and Patrick. It cost me lots but trust you did good job and and fairly charged. Leonard informed me every step for decision making. you earn my trust and will be coming back for my car maintenance ."
Mary M. from Las Vegas, NV on 1/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with the quality of the work performed. Employees are friendly and professional."
Cindy S. from Las Vegas, NV on 1/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great people. Went over everything they did and explained what I would need in the future with a written estimate."
Candice F. from Las Vegas, NV on 1/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been taking my car to Frank's for the last couple of years. The prices are reasonable and they always do a great job! My car is a 2008 and runs like a champ. I highly recommend Frank's!!!"
Almond T. from Las Vegas, NV on 1/13/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Simply the best!!!"
Anonymous from Las Vegas, NV on 1/13/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Thorough analysis of the problems, with clearly-described options, as well as considerations for ongoing maintenance."
Terre B. from Las Vegas, NV on 1/12/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, I received excellent service from Franks European Service. This excellent service is defined by excellent mechanical service while giving the client detailed knowledge concerning the services to be given and why. All of the service agents are client sensitive and friendly and they spend extra time making sure the client is well taken care of !!"
Pamela M. from Las Vegas, NV on 1/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional and trust worthy service ! It is obvious that Frank has high standards and requires the same of his employees . Gold Stars to Adam & Fred !!"
Paul T. from Las Vegas, NV on 1/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly responsive service in a clean and professional environment. Not the cheapest option, but by far the most consistent and reliable. Highly recommended to anyone that values the condition of their european vehicle."
Victoria S. from Las Vegas, NV on 1/9/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent care from the staff at Franks. I'm just sorry they closed their Henderson shop so I have to drive across town for service now."
Camille P. from Las Vegas, NV on 1/8/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Derek was so awesome on working on my car. He really identified the problem. I got to see the parts that were damaged. The work was warranteed. They really took care of my car and the work it needed over the course of the 2 weeks. Thank you so much. Go Team Frank!!!!#nice guys"
Linda J. from Las Vegas, NV on 1/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Called on same day and brought my car in.. Was very happy with fast service! People very friendly and I felt very comfortable. Charge was explained prior to service. I will be back."
John H. from Las Vegas, NV on 1/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service as noted before when I visited them at their former Henderson location."
Terre B. from Las Vegas, NV on 1/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent service at Franks European Service."
Anonymous from Las Vegas, NV on 12/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellant"
Anonymous from Las Vegas, NV on 12/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service on my vintage '91 Mercedes was impeccable. The technician, Derek, gave me the best of his 20+ years of experience in attempting to solve a very dicey problem. Very thorough, very professional. The "face" of Frank's, Service Mgr., Leonard Aguilar, was a pleasure to work with. High integrity, very personable, very professional. All total, an exceptional experience!"
Ken J. from Las Vegas, NV on 12/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Troy is my go to guy. Frank's is a most honest, trust worthy and reliable business. Would recommend Frank's in a heartbeat."
Anonymous from Las Vegas, NV on 12/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent service and appreciate the personal care they give me."
Susan P. from Las Vegas, NV on 12/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Love the service, the guys and the location. Hate to see you move across town. Well, I need the work done on my car and I will travel. Don't worry I will stay with a terrific group of service people. Susy"
Romn P. from Las Vegas, NV on 12/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Customer Service. Fair Cost and very professional staff. I will be back"
Anonymous from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was quick, efficient and professionally done. All individuals that I dealt with during this process were polite and courteous. I would certainly go back when my next servicing is needed."
Jerry A. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Good work as always! :o)"
Michael C. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual they did exactly what was needed at the exact price quoted. One minor glich needs to be fixed, but I was assured that they are working on it and the problem will be solved in the very near future. It is a pleasue to do bnussiness with a repair company that goes above and beyond what is expected of them."
Manuel F. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"this was my first visit to your facility and it was a very pleasant experience - first class facility, shuttle service home and back and the driver (sorry, can't remember his name) was very nice - car was returned to me on schedule and with all recommended maintenance done - all in all a most enjoyable experience (except of course for the bill) - additionally i must say that Fred Lewis is exceptional as a service advisor - knowledgeable, courteous, patient and communicates well - kudos to Fred"
Theresa L. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I trust Franks's with all my car needs! I don't even drive a European vehicle but they always know exactly what is going on with my car! From the regular maintenance to my bigger problems they are efficient and thorough. I wouldn't take my car anywhere else!"
Randy G. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was extremely helpful, curteous, and expediant in getting back to me promptly. He kept me abreast with all that was going on with work on my vehical. I appreciate the service that was given to me and in the manner it was given. I can honestly say,"Leonard was on his game!""
Jeremias E. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Staff are friendly and they help you above and beyond of their capability. Honest and reasonable prices."
Jeffrey C. from Las Vegas, NV on 12/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, very professional. I would have liked a call before incurring $150 or so for searching for the cause of the check engine light with an estimate."
Debra D. from Las Vegas, NV on 12/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service was great, very friendly."
Dan C. from Las Vegas, NV on 11/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I divide my time between Vegas and OC. Most of which is OC. I have had occassion to use Franks mercedes three times now most recently with two different cars within a week. In both instances Franks service was great and custumer service above and beyond. When I move to Vegas they will be my go to all the time Mercedes repair shop. For now I am very happy to have them when situations come up when I am in town. Thank you for your help and good service"
Anonymous from Las Vegas, NV on 11/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Usual excellent service"
Bert A. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Enjoyed seeing Adam again and meeting Fred. Everyone is always nice and friendly."
Clarence M. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff was competent and friendly."
Greg H. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"People and service are great, just seems a little bit pricey. They said it would take a day or two, it took a week. But, I'm glad they were thorough. When I picked it up it was not clean. They normally wash the cars inside and out but had a problem that day and didn't get to it. I took the car back two days later and they did a very nice job of cleaning it inside and out! Car looks and runs nice again. Its probably cheaper that taking it to the dealer, but not by much."
Frances R. from Las Vegas, NV on 11/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Good experience"
Terre B. from Las Vegas, NV on 11/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I always receive excellent service from EVERYONE at Franks. I am blessed by your business. Your prices are also a blessing. I will never leaveYOU!!!!!!!!!!!!!!!"
Gary J. from Las Vegas, NV on 11/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"They were very informative."
Richard S. from Las Vegas, NV on 11/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have to correct my last review it wasn't fair to Frank's. Leonard had my Porsche rechecked and found the minor problem and had it corrected. The car is running better than it ever did before. I have met Mr. Frank S. the owner and he was concerned that I did receive the best service possible. For which I did the Technician's did an excellent job on the repairs of the car. I highly recommend Frank's European Service, So far they are the best auto service in the area. Believe me I've been to plenty and paid out a lot. I'm highly satisfied with their Service. Richard"
Susan A. from Las Vegas, NV on 11/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It is great to work with them. Always on time and great service. will always use them. Thanks again for great job."
Ray C. from Las Vegas, NV on 11/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been looking for a good Porsche mechanic for some time to service my 1975 911, and I'm very pleased with the service. I was kept informed as the work progressed, and there were no surprises when I picked up the car. Most of all the customer service was refreshing."
Bonnie P. from Las Vegas, NV on 11/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything was explained to me prior to fixing my car. They finished the work on time. The extra great service is that it was washed and vacuumed out, with a shield for keeping the sun out....They go above and beyond excellent."
Ross L. from Las Vegas, NV on 11/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always the best!"
Penny S. from Las Vegas, NV on 11/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always it was as pleasant an experience as taking care of a car can be (Not my favorite thing to do!) I did receive an apology about my car not getting its "bath" but I also received an invitation to return at my convenience to have it done. I feel very confident and secure about having my car serviced at Frank's. Thanks again!"
Matthew D. from Las Vegas, NV on 11/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place, great people, great customer service, great prices. Feels more like an exclusive club than an auto repair shop. Highly recommended."
Alica S. from Las Vegas, NV on 10/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fred was wonderful. I never felt I was being pushed to spend a lot of money. He helped me understand what my vehicle needed. He encouraged me to check the car's records to make sure they didn't repeat services that had been done. Very impressive."
Anonymous from Las Vegas, NV on 10/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks for keeping me totally informed. You always give me the needed information to make the best decision for my car. I also love it that my car comes back washed, and cleaned. I could get services within blocks of our home, but I choose to go the best in Las Vegas.....Thank you so much."
Dan K. from Las Vegas, NV on 10/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual, great service at a fair price. Work done within the estimated time frame. Will definitely be back."
Searle H. from Las Vegas, NV on 10/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always excellent Service!"
Andrew J. from Las Vegas, NV on 10/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fantastic service from the moment I walked through the doors. Everyone was friendly and incredibly helpful. Everything, from the rates to the service itself, was explained in great detail. The mechanic even saved me $150 by finding an alternate way to replace the part. Definitely earned my business and support from here on out."
Bernadette A. from Las Vegas, NV on 10/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always great service from Leonard and the group."
Allyssa J. from Las Vegas, NV on 10/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm very glad Frank's could do my smog check at 7:30 am so that I could get to the DMV by 8:00 am. Great service on my SLK. Very nice lounge area."
Anthony F. from Las Vegas, NV on 10/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The time to repair my car took a little longer than I would have liked, however it was not the fault of Frank's European Service. The length of time to make the repair was caused by my warranty company. Troy did everything he could to speed up the process, but when you are dealing with an outside group you need to play by their rules. All in all the experience with Frank's European Service was excellent. I believe I have found a new company for the care of my cars. Thank you Troy"
Deanna F. from Las Vegas, NV on 10/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, Leonard is awsome!!!!!!!"
Judy K. from Las Vegas, NV on 10/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A highly efficient shop with friendly, communicative, resourceful workers. I found the value of service to my car to be more than reasonable. Better yet, I have peace of mind knowing who to call. This first-time customer will be back again. Thank you for outstanding customer service."
Anonymous from Las Vegas, NV on 10/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I came in for a pre-purchase inspection on a Mercedes that I was looking to buy and these guys jump threw hoops to get it done. Thanks"
John G. from Las Vegas, NV on 10/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great job"
Lawrence P. from Las Vegas, NV on 10/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Despite numerous difficulties, not of their creation, the folks at Frank's persisted and were able to deliver a fully repaired vehicle. No smoke and mirrors, just good old fashioned honest workmanship. I can, without hesitation, highly recommend this firm."
Richard S. from Las Vegas, NV on 10/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was excellent on my first two visits I will continue to always have my service with this company. The service representative was very knowledgeable and helpful, good service highly recommend able."
James B. from Las Vegas, NV on 10/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a problem with water damage to my windshield wiper motor and although it took a few more days than anticipated and cost a lot more, I am satisfied. My wife has a church member who has a garage, who said he could fix my car, but I am not so sure about his work. I didn't want to go to the dealer, so I came back to your garage. I was assured and got a warranty for the replacement parts. All in all, I rely on Frank's."
Laura G. from Las Vegas, NV on 9/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, the service is stellar. The staff is always friendly and professional. Everything is explained thoroughly prior to any work being done. Thank you so much."
Chris V. from Las Vegas, NV on 9/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service from friendly staff, fair prices and you can't beat their warranty!"
Anonymous from Las Vegas, NV on 9/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual the staff delivered great satisfaction at a much better price than the BMW dealer. Thank you"
Lisa D. from Las Vegas, NV on 9/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This is my second time having my car evaluated and repaired by Frank's European Service. Each experience was a very positive one. They are very friendly, professional and accommodating. Each time they were able to give me a ride to work. In addition, they were able to repair my BMW X-3 the same day I dropped it off. On top of everything else, they are very reasonable on their prices. If they quote you a price, and then the price goes up, they honored the quoted price. I highly recommend this shop for repairing all vehicles. They repair technicians/service technicians are highly qualified. On top of that, they can explain the required repairs and the recommended repairs in a verbal manner that anyone can understand."
Richard G. from Las Vegas, NV on 9/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied with all aspects of service and personnel."
Edward C. from Las Vegas, NV on 9/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm really pleased with your service. Fred was my adviser, and he was courteous, attentive to detail, and had my MBZ tune up finished in a timely fashion.The waiting room was very comfortable and modern. I appreciated the car wash. Will definitely return!"
Anonymous from Las Vegas, NV on 9/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"One more visit with great service and results. Fred and the maintenance team are the best."
Anonymous from Las Vegas, NV on 9/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything was taken care of as needed."
Joseph G. from Las Vegas, NV on 9/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"My Crossfire is always serviced to the highest standards The entire staff are helpful and always suggest ways to help keep customer costs under control Parts for current high tech care are ultra expensive,shop labor costs are about the average for this ultra shop Both locations are excellent If you drive a VW,a Mercedes Benz,Audi,Smart,Jaguar,other other high end European Car,,,OR just a good old American Made muscle car like a Camaro,ElCamino,TransAm,,hight performance Mustang OR a luxury car like a Lincoln OR Caddy You have found the right place for loving care and service"
Mike C. from Las Vegas, NV on 9/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Quick and professional!"
Robert A. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"BEST IN TOWN! LEONARD WAS GREAT!"
Kris C. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Best customer service I have ever received from a auto mechanic shop. This will be my place of business for all my car needs."
Fred B. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have never had an issue and receive prompt courteous services. Adam and Fred are friendly, knowledgeable and witty! Have recommended this business for years to friends."
Dawn W. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"ALways exceptional customer service."
Yvonne H. from Las Vegas, NV on 9/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service Rep Leonard is a wonderful guy to be representing your company he has been very helpful and professional when it comes to getting the right service for my car. Ryan the courtesy driver is very polite and kind . Yvonne Hawkins Thanks again for the great service on my car."
Jim W. from Las Vegas, NV on 9/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as always."
Dale H. from Las Vegas, NV on 9/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always excellent service. It's the only place I've taken my Mercedes for service and repairs in the 5 years I've owned the car."
Donald K. from Las Vegas, NV on 9/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You indicated in your report that the radiator needed to be replaced because there was evidence of antifreeze residue on on side of the radiator. Upon close inspection I remembered that the residue was from a spill that I had not taken the time to clean off. I cleaned it off and there is no indication of a leak in the radiator. Everything else was satisfactory. Thank You D. Kemp"
Anonymous from Las Vegas, NV on 9/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Rarely do you get such good communication from a service department."
Dale H. from Las Vegas, NV on 9/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as usual!!!"
Giorgio C. from Las Vegas, NV on 9/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You always do a good job and your guys are very friendly. Also, you sent me an email about making a donation of $ 40 for a free oil change. I deleted it by mistake. Can you please resend it to me. Thanks"
Anonymous from Las Vegas, NV on 9/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fred, was extremely friendly and helpful. My car was serviced at the scheduled time and was promptly returned to me."
Victoria C. from Las Vegas, NV on 8/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm new to the city of Las Vegas and looking for an alternate place other than the Porsche dealership to take my car to be serviced since the dealership is not conviently located to work or home. The staff was very professional and curtious. I had such a great experience there that taking my car back next week to have them replace my brakes."
Rocky S. from Las Vegas, NV on 8/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Phone receptionist very helpful, made appointment to have battery changed 2011 X5. Very professional on arrival, they inspected vehicle. Then took me to pick up Lunch while I waited. Service was fast and friendly, nice clean lobby. Price was better then BMW, will be back for sure. Thank you for good service. I did not receive any info on battery except Bosh was on receipt. Receipt did not have battery model they installed, I removed cover to see. Battery vent tube was not reconnected just took a second. I am sure they would have given info if I had gone back and asked."
Anonymous from Las Vegas, NV on 8/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you Frank's European staff & technicians for another pleasant experience with repairs for my old Volvo. You are the best in customer care & reliability."
Marie S. from Las Vegas, NV on 8/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I am very pleased with Frank's European Service. As usual they were professional, efficient, reasonable, and caring. I like the fact that I am greeted by everyone I make eye contact with. I was referred to them by a Las Vegan when I moved from Chicago last year. I will continue using their services."
Steven C. from Las Vegas, NV on 8/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff at Frank's European Service in Henderson was top notch. I was taken care of quickly and was given many options for the services I was having done. The staff even took the time to look up pricing on some cosmetic fixes I wanted to have done. I will be using them from now on!"
Robert T. from Las Vegas, NV on 8/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"All the mechanical work was completed in a timely manner and the car drives like it is a new Mercedes! My only "problem" with this particular experience with Frank's European Service was I tried to pay my bill with a check and you do not have a machine that can read the coded bar and verify sufficient funds. I regret not having asked Fred in advance if you were able to process checks. I came back the next morning and paid in cash. I don't like carrying large amounts of cash and, at the time, I wasn't sure if my debit card would be authorized for this particular charge (there are limits on debit cards at ATM machines for example). I have learned since this experience that my debit card would, in fact, have covered this bill but I was advised to call the bank in advance informing them of the amount I intended to put on it so there would be no problems. This "problem" will not happen again as I have learned banking protocol."
Richard Z. from Las Vegas, NV on 8/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Perfect--just as I hoped they would provide service. I had a headlamp out and was told when to come in so that I could get it replaced while I waited. They delivered on their promise!"
Jerry P. from Las Vegas, NV on 8/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Even though my Mercedes Benz diesel was 38 years old, and the victim of a minor accident, as well as rust corrosion over the years, I was treated like I was the owner of a brand new car. Now THAT is superior service! The waiting area and facilities were immaculate. The service work was more than satisfactory. And I really appeciated the extra touches like the ride home, and offer of pick-up; the car being washed before I picked it up; and the cold bottle of water with a "thank you" attached. The 27 point inspection was very thorough, and I appeciated the service recommendations given in order of importance. All in all, a top-notch operation!"
Scott H. from Las Vegas, NV on 8/22/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"After listening to Frank on the radio, I thought I would give him a shot. The young men who took care of me were friendly and helpful. They answered all of my questions. The waiting area is very comfortable. WiFi access is most helpful. Car wash took a bit longer than I thought but it came out spotless so no problem. While I don't like the repair costs on BMW vehicles, at Franks I at least feel they are not taking advantage of people like the dealerships do."
Lisa W. from Las Vegas, NV on 8/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Franks was great, they repaired my car and have reasonable prices! I will be back! Thank you"
Anonymous from Las Vegas, NV on 8/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you!"
Robert H. from Las Vegas, NV on 8/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Service and great care for my car. Every time I bring my car in for a service or repair the team is always ready to help and the pricing is always reasonable. Definitely recommend!"
Nassar F. from Las Vegas, NV on 8/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great I have no complaint so far. Very professional, courteous and over all great services."
Anonymous from Las Vegas, NV on 8/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the way I was kept up to date on my car, regarding warranty approval and what would and would not be covered by my warranty."
Cobette H. from Las Vegas, NV on 8/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"service was very good,my car was ready when they said it would be and it was clean and washed, Franks is off the hook!"
Keyvan J. from Las Vegas, NV on 8/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again, I was treated with the utmost respect from Frank and his crew. I had a minor service done and my car and it is driving very well. Thanks gentlemen."
Brian S. from Las Vegas, NV on 8/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I recently brought in a BMW that had a few problem that the past owner and their "mechanic" let develop over time. Adam and the crew at Frank's took the time to diagnose and test the problems until they had resolved all of the issues. They could have easily just done repairs by what the computer was telling them, but they added experience and customer service to the equation which few mechanics are willing to do now. Having a shop like Frank's in town takes the concern out of owning European cars."
Freddy K. from Las Vegas, NV on 8/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"another good job"
Thomas M. from Las Vegas, NV on 8/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always service was first rate. Work was done as promised and on time. The staff is great, providing accurate estimates and keeping me informed if there are any changes. Definitely a five star operation."
Mary F. from Las Vegas, NV on 8/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service, tries to be the best, and they are very successful at it. Some repairs are expensive, and our last trip was one of those. But when you get the communications like we received from Leonard, there is a trust that develops between the customer and the company.We understood what had to be done and why. Our Jag runs like a Swiss watch now, thanks to the crew at Frank's."
Frances R. from Las Vegas, NV on 8/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Customer Service-it is always a pleasure doing business with Frank's European Service LV."
Susan P. from Las Vegas, NV on 8/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Another successful fix at Frank's. They discovered the rub, my fault, and fixed it without a problem. Thanks Adam, Fred and guys in the shop."
John Z. from Las Vegas, NV on 8/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It is such a wonderful feeling to know when we drop our car off at Franks,it is being worked on by honest people. For any of you people out there who cant understand why their foreign car is in the shop all the time, it's not your car, it's your mechanic. Its a shame that there are so many dishonest or bad mechanics in this town. We had to learn the hard way before we took our car to Franks. Now we can drive our cars and not worry about them breaking down the next day. What a relief. Thank you Franks."
Anonymous from Las Vegas, NV on 8/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service."
John Z. from Las Vegas, NV on 8/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"What a wonderful feeling to know our Jaguars are being worked on by HONEST people for once. I wish everyone who had a foreign car knew about you. For all you people that are having continuous problems with your cars, it isn't your car, it's your Mechanic . We had to learn the most expensive way before we found out about Franks ,"
Marie D. from Las Vegas, NV on 8/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was great and my car was returned clean and freshly washed"
Lisa D. from Las Vegas, NV on 8/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Well for the first time in almost 2 years my dashboard doesn't look like a Xmas tree. Fingers crossed it stays that way. Leonard and Patrick were professional and thoroughly explained everything they did to my car. Meaning they put it in lay and terms what they were doing. Thanks to both of you."
Scott H. from Las Vegas, NV on 7/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my first visit. Everyone was very friendly and professional. Showroom was clean and upscale. Same scheduled service as I would get from Mercedes Dealer and verified that it would not void any extended factory warranty and it was almost $300 less than the local Mercedes Dealer. I have already referred 2 friends to Franks."
John A. from Las Vegas, NV on 7/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great job!"
Anonymous from Las Vegas, NV on 7/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, Troy was courteous and took very good of my car's problem....He is such an asset to your company because he is patient and knowledgeable....."
Carmen J. from Las Vegas, NV on 7/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed when I dropped my car off overnight for service the next morning. Troy called me first thing in the morning to let me know that they received my vehicle. Although he couldn't promise me that I would have my car by the following day, he surprised me and it was done the same day... Thank you, Carmen"
Michael C. from Las Vegas, NV on 7/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Couldn't have been better. Work was done in one day when it could have taken two. Troy is extremely knowledgeable and Cody was helpful as well. Thanks!"
Susan A. from Las Vegas, NV on 7/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great to work with your staff."
Janice M. from Las Vegas, NV on 7/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I was so impressed by the service. The receptionist was pleasant and did everything very efficiently. My Smog test took only a short time and I received my certificate."
Malcom C. from Las Vegas, NV on 7/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very upscale and professional shop yet very affordable"
Jean S. from Las Vegas, NV on 7/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great work. fast service. Nice very nice. Would recomend. moved away to far for me. Liked Deactur location. Keep up the good work."
Byron F. from Las Vegas, NV on 7/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great job."
Alisa & Terrance W. from Las Vegas, NV on 7/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was excellent as always."
John Z. from Las Vegas, NV on 7/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Cannot say enough about finally finding someone who knows how to work on our Jaguars. After going to every service center that "thinks " they can work on our cars and (we had to pay for their mistakes and dishonesty) we can finally go to Franks knowing it will be done correctly. Leonard makes us feel so comfortable , like we have known him forever! He lets us know what is going on when our car is in there and when it will be done. We never have to worry about a repair that is not needed. Never have we felt this way about getting our cars fixed. Please don't ever close!!"
Hernan A. from Las Vegas, NV on 6/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Dropped off at 7:30 for an oil change...Ready after 1pm. Long time for oil change with appointment. Got a ride home which was nice."
Laura G. from Las Vegas, NV on 6/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, I have nothing but wonderful things to say about Frank's European Service. I feel like the staff have all become my friends. The service is impeccable. Thank you again."
Candice F. from Las Vegas, NV on 6/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's always does a great job at a reasonable price! My car loves it at Frank's!!! Highly recommend."
Mark A. from Las Vegas, NV on 6/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A complete & accurate assessment of things my car needed was done. An order of importance was communicated. A fair estimate was provided and the work was done as promised. My questions were answered and future work was explained. Great Job!"
Carrie B. from Las Vegas, NV on 6/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"New in town and a woman at that..jeez! Better customer service and quality work done at Frank's European Service out did my Benz dealer back home! I felt like a VIP there for sure. Shuttle service saved my day..to and from my hotel prompt and very pleasant driver..Kudos My new friends-"
Dewanda H. from Las Vegas, NV on 6/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"All the staff I encountered were wonderful. It is always a pleasure to be served here. Thanks so much for your great hospitality. Dee"
Anonymous from Las Vegas, NV on 6/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard did a great job. As usual. Thank you for the good service and experience."
Myrna D. from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You and your whole team are the best there is. I can't say enough about the qualitiy of caring and service you all offer. It is so refreshing as a woman to take my car to you and know that I am not going to be fed a much of nonesence and given the run around."
Anonymous from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The work was done professionally. Everyone was very courteous and helpful. The estimate was accurate. The work was done in a timely manner."
Robert H. from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service. Great staff."
Rob W. from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and good folks to deal with. Always a good experience having my car or truck serviced here. Frank and Deborah Scandura are quality people with great people skills. I wouldn't go anywhere else."
Chris S. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I love Frank's European Service! I would highly recommend them to anyone needing service on their car. I go to the Henderson location and the area is very clean and comfortable (unlike most mechanics)...it feels like you're at a dealership. And looking at how nice the waiting area (and the rest of the facility for that matter) is, you'd think that they'd be expensive....but no! They quoted me a price to fix something on my Range Rover that was more than half of what another independent Rover mechanic in town wanted to charge me. Over $800 less! They are so courteous and professional too. And they wash your car too after the service is done. I recommend them to everyone I know."
Jerry A. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been a loyal customer of Franks for over 5 years. A good friend of mine from church recommended him highly to me. I have had two Mercedes and currently drive a BMW. He has taken good care of all my vehicles. I hate to admit that I am OCD and demand perfection from everyone. When it comes to car maintenance, I know next to nothing. Everyone in Frank's shop is friendly and knowledgeable. Most important, they are honest. Which is a good a thing since I know very little about car maintenance. I have never left Frank's with the feeling of being overcharged like I have in some of the more expensive dealerships. If you are tired of being treated like your shop is doing you a favor by allowing you to bring your vehicle to them, then I highly recommend that you take your car to Frank's. I always feel like a member of their family when I need service for my car."
Linda V. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Highly recommended!!!"
Lou D. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As per usual your customer service is far above par. The guys in the front are always very helpful and all of the mechanics are top notch. All of you have my vote"
Arthur L. from Las Vegas, NV on 6/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"LEONARD, BRODY & TEAM AT FRANK'S EUROPEAN SERVICE GREAT JOB GUYS WOW, I GOT INTO MY CAR WAS DRIVING HOME AND ACTUALLY HAD TO TURN DOWN THE AIR COND. I WAS FREEZING. WOW THIS CAR PROBABLY NEVER WORKED THIS GOOD IN IT'S LIFE. I HIGHLY RECOMMEND THIS SHOP, THEY KNOW WHAT THEY ARE DOING. THEY EVEN WASHED MY CAR WHEN I CAME TO PICK IT UP. THE HIGHEST RATING PLUS IF I COULD REWARD YOUR RATING I WOULD. ART LOWE A HAPPY CAMPER"
Anna C. from Las Vegas, NV on 6/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone is friendly and caring. My vehicle is fixed right the first time. (And if there is a problem - I think that happened once - Frank's takes care of it.)"
Ross L. from Las Vegas, NV on 6/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Had me fixed fast and back in my car same day. Adam is the best! Always takes good care of me. Thanks for the brownies Frank!"
Julia B. from Las Vegas, NV on 6/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome!!!! They gave me a ride home. They took care of my vehicle and even gave it back to me cleaner than I left it with them."
Marlon T. from Las Vegas, NV on 6/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service makes me feel valued as a customer; not a profit center. Very reasonable prices, knowledgeable staff, and best in class service. I trust their advice and for me that's saying a lot. I can tell you their service is far superior to the dealership's from my experience with my BMW. There is no doubt European auto repairs can be expensive, but I don't have to lose an arm or a leg every time I get my car serviced. In fact, they've sent me coupons for nearly free service and honored it. Go Frank's!!! Don't stop doing what you do well. SERVICES....."
Linda V. from Las Vegas, NV on 6/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's has an excellent service, all employees are friendly & courteous, even Frank himself. Leonard Aguilar is outstanding, the place is neat and clean I like the ambiance very much, they have different kinds of free drinks to keep customers hydrated especially in this hot weather. Thank you , keep it up!!!"
Chris D. from Las Vegas, NV on 6/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"as always the service both by the office ees & service dept are very much appreciated by me. troy was very helpful & calming as I thought I had engine trouble on my way to lake Tahoe. ryan was very courteous & friendly when he took me home & picked me up the next day. that is a benefit I have always appreciated that frank offers."
Anonymous from Las Vegas, NV on 6/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was extremely helpful throughout the entire process. Frank's did such a great job with my service!"
Kathy K. from Las Vegas, NV on 6/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It was a great experience . The guys took good care of my car"
Christine R. from Las Vegas, NV on 6/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been taking my vehicle to Frank's for years. The quality of the service and the knowledge of the staff are top notch! I recommend them to anyone needing automotive service. I won't take my vehicle anywhere else."
Jeffrey C. from Las Vegas, NV on 6/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Your staff is very customer service oriented and professional."
Kenny H. from Las Vegas, NV on 6/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual excellent service,"
John K. from Las Vegas, NV on 6/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Typical excellent service. Fred is very good with customers - friendly, understanding and knowledgeable. Paul, as always, was very helpful and friendly. He seems to be genuinely concerned for the customer's problems. You are doing well with the staff on sunset, Frank. John"
John M. from Las Vegas, NV on 6/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and communication! Really good group of people."
Guy M. from Las Vegas, NV on 6/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It's very nice and comforting to deal with a shop that handles European cars and not feel that you are getting ripped of. The front desk emplyees are both technically knowledgeable and personable. It was a breath of fresh air to have Frank's tell me that the item that was not functioning correctly could be fixed, and not have to be replaced at a fraction of the cost of the replacement part. The repair was done as scheduled and as promised. Where else will you find a shop that stands by its work and give you a 3-year guarantee to back it up?"
Jerry W. from Las Vegas, NV on 5/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A pleasure to do business with you. I thought the bill was excessive, however, taking it to Fleecer Jones would have been as much or more, so what the heck. The car runs like new now. Very happy with it. Question: How often does this car need lub job. I can feel the difference, and don't want to go as long next time that it needs it."
Edward H. from Las Vegas, NV on 5/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very clean and well maintained facility. I appreciate the small details like the seat covers and sun shades while my car was waiting to be serviced. I was taken back at the free car wash just for getting an oil change! To top it all off a nice refreshing bottle of water for me was waiting in my car for my drive home. I hope all your customers appreciate your efforts."
Anonymous from Las Vegas, NV on 5/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding! Don't need a dealer with this kind of service -"
Anonymous from Las Vegas, NV on 5/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very courteous and a good price for their services. Fabulous job on detailing the car too!"
Marie S. from Las Vegas, NV on 5/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I scheduled my 'c' service for my 2006 ML350 last week. I know very little about cars. I just want them to take me where I'm going and bring me back home. However, after my service, even I could tell the difference in the way the car was running. It was fine before,but it was great afterwards."
Anonymous from Las Vegas, NV on 5/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Willing to look into what specific issues actually exist and REPAIRING them rather than simply replacing parts"
Anonymous from Las Vegas, NV on 5/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"What more can you ask from a service? The appointment was on time, completed in the time frame and price that was quoted. I have driven my car almost 2 years and since the service I have driven over 500 miles and it is smooth as silk. Staff was knowledgeable and friendly. Highly recommend"
Joel S. from Las Vegas, NV on 5/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Front desk was great"
Bret D. from Las Vegas, NV on 5/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Just had my first experience with Franks European Auto (Las Vegas location) and I have to say that I will be taking my 2005 645 Ci to Franks for all my service needs. I am new to the area and was looking for a competent BMW Indie Service Shop. My experience with dealerships has never been a good one (quality and price). I interviewed a few local shops and received varying opinions of what my Ultimate Driving Machine needed. I settled on Franks, the staff seemed knowledgeable, it was close to my office and they had a clean well maintained work environment. When I walked in the door I was met with a friendly welcome by Troy who explained what Franks was all about. Troy introduced me to Patrick the Shop Foreman and I was impressed by his straightforward approach to maintenance and that he was most knowledgeable about the finer intricacies of German Engineering. I explained the symptoms I was experiencing and we agreed upon an appointment for the following week. They were ready when I arrived and assigned Fred to work on my car. Basically it was a routine service with a brake inspection. I suspected I had worn pads and wanted them checked out. I also asked them to check out the Control Arm Bushings as they have a tendency to wear more quickly on my model. About 10:00 that morning Troy called and indicated that the oil change was completed and that in fact the brake pads were on their last legs. He also told me that the bushings looked in great shape (I would have believed them if they told me the bushings were bad but they were solid and did not go for the extra cash). I told him to move forward on the brakes. When I picked up the car later that afternoon it was washed and everything was good with the world again. I recommend Frank’s to all! You can put your trust in this very special Indie Service Shop. They have my 100% trust and all my business when it comes to my 6 Series. Bret Druesne CMDCM (AW/SW/SS) USN (Ret.)"
Anonymous from Las Vegas, NV on 5/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional, great service, and quality job. I finally found the shop I can trust. I definitely recommend this shop."
Terre B. from Las Vegas, NV on 5/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent client friendly service,"
Chris B. from Las Vegas, NV on 5/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great, timely service as usual."
Laura Lee L. from Las Vegas, NV on 5/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"very efficient and pleasant--explained details of service to my satisfaction and car runs great. love the pick-up service"
Joel S. from Las Vegas, NV on 5/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very impressed. Overall experience was perfect"
Anne G. from Las Vegas, NV on 5/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great car care. Refreshing personalised, professional customer service. I highly recommend Frank's European Service. A. Green"
Darlene T. from Las Vegas, NV on 5/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"very friendly staff and pleased with my service. :)"
Anonymous from Las Vegas, NV on 5/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great experance. Very professional."
John S. from Las Vegas, NV on 5/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"FIVE STAR"
Walter B. from Las Vegas, NV on 5/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"was in for a minor repair, usual great service from Leonard, the parts man Brad had me covered in no time, and Ryan asked if I needed a ride... Almost makes a man want to come back soon...."
John G. from Las Vegas, NV on 5/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Usual prompt & excellent service from Leonard, & a good ride home & back.Good technical advice also."
Randy G. from Las Vegas, NV on 5/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Troy originally came off unfriendly and argumentative when I told him about your add and it's verbiage. Everything was okay when I returned for my appointment."
Richard F. from Las Vegas, NV on 5/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Just became aware of the NW location as I live at the base of Lone Mtn. But would make the long drive if I had to. I hope the staff is as professional and friendly as the SW location. They are the only shop that will touch my Porsche, thank you. Thanks guys but I still need that estimate on my rear deck hinges ."
