Mon-Fri: 7:30AM - 5:30PM

Customer Reviews

4 star rating
Michael J. from Las Vegas, NV on 3/26/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"The service was great in as much as expected The outstanding ways that Natalia was accommodating was superb.How ever the cost factor for analyzing the problem should’ve been done at the very onset when they looked at the overall condition of the car and the inspection should have been done from every aspect of the car or having to pay for a diagnostic of the transmission then a diagnostic for something else seemed a bit much for me however the treatment client by Nuttallia support she was very forth with very professional I think her for that"
1 star rating
Barbara M. from Las Vegas, NV on 3/25/2022 for an auto repair of their Audi and their testimonial is:
"Not to go to them. They will charge you $187. 00 to wash your car and keep it for two days. I have located an honest guy that will do my repair for under $500.00. You wanted $1900.00. Get back to honest work and you'll do better."
5 star rating
Linda T. from Las Vegas, NV on 3/24/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"So glad to have found a shop that I feel like I can trust. The staff was courteous and very helpful. They explained everything that they found. I feel like my car is in good hands."
5 star rating
Oscar M. from Las Vegas, NV on 3/16/2022 for an auto repair of their Toyota and their testimonial is:
"Best service ever 🙂 !!!"
5 star rating
Gayle C. from Las Vegas, NV on 2/18/2022 for an auto repair of their Smart and their testimonial is:
"Adam was Great! He has alway been help"
5 star rating
Irina V. from Las Vegas, NV on 2/11/2022 for an auto service of their Mercedes-Benz and their testimonial is:
"This time job good , Servise so-so, , /to long/"
5 star rating
Joann B. from Las Vegas, NV on 2/10/2022 for an auto repair of their Lexus and their testimonial is:
"Great Service"
5 star rating
Marie/emmett S. from Las Vegas, NV on 2/10/2022 for an auto repair of their Kia and their testimonial is:
"My spouse and I have been going to Frank's since we arrived in LV in 2014. Someone recommended him and we have not looked back. Recently we had to replace a car. Our 'guy' Adam literally walked us through the car buying process since it had been over 10 years. He offered suggestions, answered questions, explained everything and we are very pleased with the result. We called him numerous times as we went through the car buying process with our auto salesperson. He was always gracious and patient. He really went beyond his title of 'service advisor'. We highly recommend Frank's for dependable car maintenance and repair and for customer service. Marie S."
5 star rating
Kari / John H. from Las Vegas, NV on 2/7/2022 for an auto repair of their Audi and their testimonial is:
"Honest and knowledgeable, service with integrity!"
5 star rating
May F. from Las Vegas, NV on 2/2/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank's is the ONLY place I will take my 2001 Mercedes SLK230 in for service. They have taken excellent care of my car and me for the past 10 years. Great customer service, easy to schedule appointments when it's convenient for me, offers complementary rides home if needed, very comfortable waiting room (free wifi and bottled water), service techs are top notch, friendly and professional. Their follow-up is outstanding - by email/text and phone, they are in constant touch notifying me of the status of my car, explaining suggested service with photos and recommendations, if any issues or concerns are detected. My car is always sparkling clean and running like new whenever I pick it up after being serviced. I trust Frank's completely. They are family to me!"
5 star rating
Willie H. from Las Vegas, NV on 1/27/2022 for an auto repair of their BMW and their testimonial is:
"At Frank's European you are treated as family. You are given service with honesty and respect."
5 star rating
Bryan L. from Las Vegas, NV on 1/19/2022 for an auto repair of their Jaguar and their testimonial is:
"Excellent service. Felt valued. Appreciated being informed throughout the day. I will be back for sure."
5 star rating
Lennon/ Rosie W. from Las Vegas, NV on 1/14/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"Really great service ! Honest and concerned !!!"
5 star rating
Adam Z. from Las Vegas, NV on 1/14/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great service"
5 star rating
Richard E. from Las Vegas, NV on 1/14/2022 for an auto repair of their Mini and their testimonial is:
"Best Service!"
5 star rating
Ric E. from Las Vegas, NV on 1/13/2022 for an auto repair of their Audi and their testimonial is:
"Great job, and in a very timely manner!"
5 star rating
Yvonne S. from Las Vegas, NV on 1/12/2022 for an auto repair of their Land and their testimonial is:
"Fantastic service and Adam is always so good at helping me. I always refer you to my friends. Thank you for great service. Yvonne Sakima"
5 star rating
Marjorie B. from Las Vegas, NV on 1/11/2022 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis always takes good care of me and my car and Mike seems like a good addition to the team"
5 star rating
Kevin R. from Las Vegas, NV on 1/8/2022 for an auto repair of their Audi and their testimonial is:
"Talia great service writer kept me in the loop for what was going on with my service, when I picked up the car no surprises. I’ll be back with all my cars. 5 star service"
5 star rating
Verna T. from Las Vegas, NV on 1/8/2022 for an auto repair of their Volkswagen and their testimonial is:
"I have used them for years and I love this place. They get the job done right and are always so professional, friendly and thorough. Let me not leave out how honest they are too. 🤩"
5 star rating
Shelly H. from Las Vegas, NV on 1/1/2022 for an auto repair of their Mini and their testimonial is:
"My car needed repair work that was still under warranty from last year. Frank's took care of it without any complications or delays. Thank you."
5 star rating
Myrna D. from Las Vegas, NV on 12/30/2021 for an auto repair of their Toyota and their testimonial is:
"After being a customer for the last 21 years it is so rewarding to still have the same honest and great service at Frank's European Service. They are the best. Thank you"
5 star rating
Fernando T. from Las Vegas, NV on 12/29/2021 for an auto repair of their BMW and their testimonial is:
"Franks European Service is the Best."
5 star rating
Marie/emmett S. from Las Vegas, NV on 12/23/2021 for an auto repair of their Mini and their testimonial is:
"wonderful personal customer service along with mechanical expertise."
5 star rating
Michael S. from Las Vegas, NV on 12/18/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"This service center is by far the best Mercedes repair option in the Las Vegas area. From Jeremy (service advisor) thru repair, I received exceptional advice for the best option for us financially! Outstanding quality and service… Frank’s European Service will be the only choice for repair of our ML350. Thank you!"
5 star rating
Gerald C. from Las Vegas, NV on 12/17/2021 for an auto repair of their Lexus and their testimonial is:
"Great service"
5 star rating
Richard B. from Las Vegas, NV on 12/16/2021 for an auto repair of their Jaguar and their testimonial is:
"Always get excellent service. Everyone is polite and professional."
5 star rating
Bill P. from Las Vegas, NV on 12/15/2021 for an auto repair of their BMW and their testimonial is:
"Excellent"
5 star rating
Jim D. from Las Vegas, NV on 12/14/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great service. Took time needed to investigate and resolve the problem"
5 star rating
Val M. from Las Vegas, NV on 12/4/2021 for an auto repair of their Porsche and their testimonial is:
"Very satisfied"
1 star rating
Arna/thomas M. from Las Vegas, NV on 11/28/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"I am with Frank for the last 15 years and this time was not good Car was in service and i took it home after 3 days going to work i couldnt start the car, and i knew that it was not batery. He told us somebody left something on. It was not true, this is my fifth mercedes in 26 years. My husband called at 4 pm to see if they know what happened, the answer was I dont know, call tomorrow. When i came to puck up the car i asked is the car going to start, he said oh yes, there was problem with wires. I was very sad, emotional, saw Travis , i he is one one person, i was afraid to talk to him, because i would cry. All what we need is nice attitude and guest relation service . Sorry i was very disappointed."
5 star rating
Sarah D. from Las Vegas, NV on 11/19/2021 for an auto repair of their Mini and their testimonial is:
"Jeremy and the crew were fantastic, the transparency and communication were exemplary!!"
5 star rating
Mark D. from Las Vegas, NV on 11/18/2021 for an auto repair of their Land and their testimonial is:
"Very helpful and detailed in words, of my issue and understanding"
5 star rating
Ira J. from Las Vegas, NV on 11/17/2021 for an auto service of their BMW and their testimonial is:
"My service was great as always thank you"
4 star rating
Hillary F. from Las Vegas, NV on 11/10/2021 for an auto repair of their Smart and their testimonial is:
"First time, not much to say, next time will be more extensive on maintenance, then I'll let you know. So far so good!!"
5 star rating
Robert A. from Las Vegas, NV on 11/6/2021 for an auto repair of their BMW and their testimonial is:
"Nice, friendly staff. Technician was knowledgeable and repaired my vehicle. I will be using them to maintain vehicle from now on."
5 star rating
Fernando T. from Las Vegas, NV on 11/5/2021 for an auto repair of their BMW and their testimonial is:
"Frank’s European Service is the best."
5 star rating
Bernadette/ Stavos A. from Las Vegas, NV on 11/3/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Franks is simply the best! Always willing to help and take the best car of my baby Benz. Thanks so much!"
5 star rating
Vernon F. from Las Vegas, NV on 10/29/2021 for an auto repair of their BMW and their testimonial is:
"Trustworthy, honest, great communication, and always do an amazing job."
1 star rating
Aaron F. from Las Vegas, NV on 10/27/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Terrible, was told my whole turbo had to be replaced for $5,500 but another service center just replaced the broken part which was only $750 and car runs perfectly. Your technician told me this wasn’t possible so I’ve lost complete trust in you guys."
5 star rating
David G. from Las Vegas, NV on 10/23/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Courteous, efficient, trustworthy and goes the extra mile"
5 star rating
Andre P. from Las Vegas, NV on 10/21/2021 for an auto repair of their Audi and their testimonial is:
"Jeremy was great. Got the diagnosis package via email and he explained everything. I’ll be back to complete the work in the extremely near future."
5 star rating
Dave M. from Las Vegas, NV on 10/19/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Professional and detailed, always keeps you informed of the progress."
5 star rating
Joseph S. from Las Vegas, NV on 10/16/2021 for an auto repair of their BMW and their testimonial is:
"Great Service! Jeremy went over all the work with me in detail and when it was done I received a detailed explanation of what was done with pictures. Overall very professional shop."
5 star rating
Shay W. from Las Vegas, NV on 10/16/2021 for an auto repair of their Land and their testimonial is:
"That since moving here from Hawaii, I am so happy that I have chose Frank’s European Auto as my car care place!! Tricia was the mechanic that I had initially spoke with in regards to my Range Rover, I wa so impressed, I had never meet a female mechanic before, lol. She was so friendly, knowledgeable and professional which made me feel like I’ called the right place!! I have been happy with the Service and confident that my car has been properly cared for also the Customer Service is impeccable very pleasant and family oriented. I’m not going anywhere else!!"
5 star rating
Rouchelle (maria) W. from Las Vegas, NV on 10/15/2021 for an auto service of their BMW and their testimonial is:
"Jeremy, my advisor has been amazing ever since I started to work worh him. He always prioritizes my needs. I recently went through a family death and he was sensitive, caring and thoughtful to the situation."
5 star rating
Natalie D. from Las Vegas, NV on 10/13/2021 for an auto repair of their Jaguar and their testimonial is:
"Great service, very professional"
5 star rating
Jesse E. from Las Vegas, NV on 10/8/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Highly recommend they keep you well informed and the shuttle service made the experience effortless."
5 star rating
Boska K. from Las Vegas, NV on 10/6/2021 for an auto repair of their Porsche and their testimonial is:
"Great customer service, very friendly, clean facility with treats for dogs !!! Adam was a person who took care of my car. It was my first visit there but I will definitely be back."
5 star rating
Cliff K. from Las Vegas, NV on 10/5/2021 for an auto repair of their Porsche and their testimonial is:
"Thank you to Jeremy, for helping me to resolve the problem with the Porsche."
5 star rating
Raymond L. from Las Vegas, NV on 10/5/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Yes"
5 star rating
Yvonne S. from Las Vegas, NV on 10/2/2021 for an auto repair of their Land and their testimonial is:
"Highly recommend you to everyone . Great service and always the best quality of work. Love it and won’t go anywhere else. Thank you!"
5 star rating
Kelly C. from Las Vegas, NV on 10/1/2021 for an auto repair of their Chrysler and their testimonial is:
"Adam and his associates are amazing. They are very thorough and understanding when it comes to what is needed on your vehicle and what can wait. Frank’s European Service is clean and welcoming."
5 star rating
Jim L. from Las Vegas, NV on 9/30/2021 for an auto repair of their Fiat and their testimonial is:
"Exceptional service and great attitudes. These are the kind of people I like to work with. Frank has down an excellent job of employee selection. I'm coming back for sure."
5 star rating
Brenda G. from Las Vegas, NV on 9/27/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my first visit and the staff was very accommodating. Adam was my advisor and they were very through with the work done on my MBZ I have been twice now for work and it won’t be my last, The prices are fair compared to the dealership and they are courteous with their personal car shuttle if needed."
5 star rating
Katherine B. from Las Vegas, NV on 9/25/2021 for an auto repair of their BMW and their testimonial is:
"That the service was very good He got the car done as quickly as he could and I’ll find out how good as I drive it You have a well organized establishment Thank you for the help I woul always recommend you Katherine berndes"
5 star rating
John D. from Las Vegas, NV on 9/21/2021 for an auto repair of their Jaguar and their testimonial is:
"Best professional service bar none, from the front desk to the mechanics!"
5 star rating
Irene I. from Las Vegas, NV on 9/21/2021 for an auto repair of their Lexus and their testimonial is:
"I have trusted my beloved Lexus to Frank's for years. They are the best mechanics. Trustworthy, they explain every detail and send pictures so I see what is going on. Thanks to them, my beauty runs great! Jeremy, my Service Consultant is always welcoming and thorough. I am really happy with them. I recommend them wholeheartedly. 112,000 miles and going!"
5 star rating
Andrea R. from Las Vegas, NV on 9/14/2021 for an auto repair of their Audi and their testimonial is:
"Great service! Our SUV issues were explained clearly and we felt no pressure to accept any repairs. Our advisor Travis made us feel welcomed!"
5 star rating
Jim D. from Las Vegas, NV on 9/3/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent service team and support. Tjanx"
5 star rating
Yener R. from Las Vegas, NV on 9/2/2021 for an auto repair of their BMW and their testimonial is:
"Best service I’m 100 percent sure i will tell that"
5 star rating
Orie M. from Las Vegas, NV on 8/28/2021 for an auto repair of their Ford and their testimonial is:
"If you want a quality team to work on your car. Frank’s is customer oriented service group. I’m happy with the service I received at Frank’s European."
5 star rating
Sam / Shirley W. from Las Vegas, NV on 8/28/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent. The process of evaluating what services needed to be performed, giving me the option of selecting what I wanted done, and providing outstanding customer service made my day."
5 star rating
Sydney D. from Las Vegas, NV on 8/28/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great fast service! Staff is very knowledgeable and helpful!"
5 star rating
Scott P. from Las Vegas, NV on 8/27/2021 for an auto repair of their BMW and their testimonial is:
"Great service team and skilled work. Attention to detail and clear communication tools."
5 star rating
Paul S. from Las Vegas, NV on 8/25/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Adam is first class always takes great care of me !"
5 star rating
Marianne M. from Las Vegas, NV on 8/24/2021 for an auto repair of their BMW and their testimonial is:
"Great service!"
5 star rating
Roseann B. from Las Vegas, NV on 8/23/2021 for an auto repair of their Toyota and their testimonial is:
"Franks is like bring you truck to your best friend that is a great mechanic!! They totally do great work and care for my truck like it was their own. Best shop I have ever been to!!"
5 star rating
Bob A. from Las Vegas, NV on 8/20/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good as always. Good people."
5 star rating
Todd W. from Las Vegas, NV on 8/19/2021 for an auto repair of their Lexus and their testimonial is:
"A++++"
5 star rating
Dean H. from Las Vegas, NV on 8/18/2021 for an auto repair of their Mercedes-Benz and their testimonial is:
"Adam & everyone are always helpful, knowledgeable & professional."
5 star rating
Jeffrey C. from Las Vegas, NV on 8/16/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good place to bring your car to get worked on. I been coming back for years."
5 star rating
Tavares G. from Las Vegas, NV on 8/14/2021 for an auto service of their BMW and their testimonial is:
"Great detailed work"
1 star rating
Scott R. from Las Vegas, NV on 8/5/2021 for an auto service of their BMW and their testimonial is:
"Made me feel like I was in an insufficient income bracket to afford their service; Condescending condolences for not being able to afford the vehicle I was driving. Judge a book by its cover and everyone gets cheated."
5 star rating
Carol/ Joseph Mcduffieharris/ J. from Las Vegas, NV on 8/4/2021 for an auto service of their Lexus and their testimonial is:
"It was a wonderful experience I would recommend Frank’s European car service to everyone and our personal sales representative was excellent. His name was Jeremy thank you again for your service"
5 star rating
Melissa P. from Las Vegas, NV on 7/31/2021 for an auto service of their Fiat and their testimonial is:
"Superb experience! Jeremy was FANTASTIC. Will be bringing my car here for anything needed!"
5 star rating
Won L. from Las Vegas, NV on 7/30/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Recent transplant to Las Vegas. They could have taken advantage of my ignorance, but they did not. Service was very friendly, responsive, quality and high tech, i.e., the essence I was looking for. My special thanks to Jeremy."
5 star rating
Kat A. from Las Vegas, NV on 7/29/2021 for an auto service of their Fiat and their testimonial is:
"Quick, easy, reasonable- my new service provider!"
5 star rating
Ethan T. from Las Vegas, NV on 7/29/2021 for an auto service of their BMW and their testimonial is:
"Absolutely would recommend your services."
5 star rating
Thomas B. from Las Vegas, NV on 7/28/2021 for an auto service of their Lexus and their testimonial is:
"Best ever!!!"
5 star rating
Rosie W. from Las Vegas, NV on 7/27/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great service !"
5 star rating
Willie H. from Las Vegas, NV on 7/22/2021 for an auto service of their BMW and their testimonial is:
"They have their main point of focus on their customers. They are honest and work to meet the needs of their customers . If there's a need for transportation, they provide it and will always give you an update on what's going on with your automobile."
5 star rating
A.c. & Delores W. from Las Vegas, NV on 7/21/2021 for an auto service of their BMW and their testimonial is:
"Always a pleasure dealing with anyone here for service or advice! Won’t go any other place. We can Trust these fine people. AC and Delores white"
5 star rating
Megan S. from Las Vegas, NV on 7/20/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is like family. They know you by name, always make you feel welcome and fit you in quickly, and do the BEST work on Mercedes in all of Vegas (trust me, I did the leg work to find them!)"
5 star rating
Tony/ Julia T. from Las Vegas, NV on 7/10/2021 for an auto service of their Jaguar and their testimonial is:
"The customer service and the quality of work are second to none. Adam and the rest of the staff are above standards"
5 star rating
Farid R. from Las Vegas, NV on 7/3/2021 for an auto service of their BMW and their testimonial is:
"I’m always happy with their service.."
5 star rating
Bill K. from Las Vegas, NV on 7/2/2021 for an auto service of their Audi and their testimonial is:
"Jeremy always does a fantastic job for us"
5 star rating
Devin B. from Las Vegas, NV on 6/16/2021 for an auto service of their Audi and their testimonial is:
"Their customer service was extraordinary. Jeremy really did all he could to make it a good experience."
5 star rating
Ken C. from Las Vegas, NV on 6/10/2021 for an auto service of their Mini and their testimonial is:
"Only place ever to take your car. Simply the best service anywhere."
5 star rating
Heather D. from Las Vegas, NV on 6/10/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Spectacular service! I'll definitely be recommending Frank's!"
5 star rating
Verna T. from Las Vegas, NV on 6/6/2021 for an auto service of their Volkswagen and their testimonial is:
"I love this place!!! A+ service every time I have had to take my car in for service. Customer service is excellent too. Verna Turner"
5 star rating
Mary Ann G. from Las Vegas, NV on 6/4/2021 for an auto service of their Volkswagen and their testimonial is:
"Frank's was the best experience for car service I ever had in my life with cars. I was used to going to the dealership and I will never do that again knowing that Frank's is available. The kindest people, like Jeremy, went above and beyond to help me. All I can say is wow and thank you!"
5 star rating
Carman D. from Las Vegas, NV on 6/3/2021 for an auto service of their Lexus and their testimonial is:
"great service. Adam is very pleasant to work with. He is very helpful. Am very happy tto return for more service .."
5 star rating
John M. from Las Vegas, NV on 6/2/2021 for an auto service of their Land and their testimonial is:
"Frank’s is the most professional, honest and capable auto repair shop that I’ve ever dealt with. My service advisor was awesome and the car was completed on schedule as promised. I will never take my Range Rover to any other shop (including the Range Rover dealership)"
5 star rating
Bob C. from Las Vegas, NV on 5/28/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Good communication. Very thorough. They treat you like family. Not cheap but good work and we have always been satisfied. We have had three Mercedes serviced there and would not go anywhere else now."
5 star rating
Christy E. from Las Vegas, NV on 5/24/2021 for an auto service of their Jaguar and their testimonial is:
"Always great service!! Adam makes sure we are taken care of and does his best to get me in/out as quickly as possible, which is important to me. You always feel you are a priority. If Adam is not available, any other team member can step in and always up on the latest information on my service."
5 star rating
Lisa M. from Las Vegas, NV on 5/14/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's has always been honest with me about what I really NEED to have done to my car. Never pushing me to get this or that extra, never "scaring" me to get things done that aren't necessary. I've been going to Frank's since his former location--about 15 years I think?--for a reason! My service advisor Adam is the best! Genuine guy who always "steers" me in the right direction! :-)"
5 star rating
Sharon H. from Las Vegas, NV on 5/1/2021 for an auto service of their Land and their testimonial is:
"Very professional business, service was very good and car runs great!"
5 star rating
Sam W. from Las Vegas, NV on 4/30/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Nice employees, fair prices, excellent service, what more could you ask for..."
5 star rating
Edison G. from Las Vegas, NV on 4/24/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Transparent honesty and sincere service."
5 star rating
Rosalva D. from Las Vegas, NV on 4/23/2021 for an auto service of their Volkswagen and their testimonial is:
"These guys go above and beyond what their job is . Adam is super nice and knowable. Thank you!"
4 star rating
Tyrome G. from Las Vegas, NV on 4/23/2021 for an auto service of their BMW and their testimonial is:
"I love Frank's quality of service they take care of me and my 750l BMW very well Adam is a great guy also he really makes it easy to spend your money and trust that your fully making a good decision I will always deal with them for all my cars Tyrone"
5 star rating
David M. from Las Vegas, NV on 4/20/2021 for an auto service of their Volvo and their testimonial is:
"great team of people at Frank's"
5 star rating
Larry Q. from Las Vegas, NV on 4/20/2021 for an auto service of their Maserati and their testimonial is:
"Honest People and Great Service"
5 star rating
Orie M. from Las Vegas, NV on 4/17/2021 for an auto service of their Audi and their testimonial is:
"Your customer service is awesome, top notch. The I ever had. The quality of service I received the last time in is subpar. I had to bring my car back to many times, and it still something wrong."
5 star rating
Crystal B. from Las Vegas, NV on 4/16/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional and outstanding customer service!"
5 star rating
Cher H. from Las Vegas, NV on 4/15/2021 for an auto service of their BMW and their testimonial is:
"It was a pleasure to have someone work on my car and not feel like I’m being taken advantage of"
5 star rating
Erica C. from Las Vegas, NV on 4/12/2021 for an auto service of their Jaguar and their testimonial is:
"Exceptional customer service... really liked the summary of service... overall I was extremely impressed with the entire experience!!!"
5 star rating
Ronald P. from Las Vegas, NV on 4/11/2021 for an auto service of their BMW and their testimonial is:
"If someone were to ask me about the quality of repairs and customer service at Frank's, I would say that both parts were EXCELLENT. The customer service was top-notch. And the work was equally good. I would highly recommend Frank's.. Travis was extremely courteous, very professional, knowledgeable, and friendly. Merci beaucoup. I will, most certainly, return to Frank's for repairs that my car would need."
5 star rating
Lisa N. from Las Vegas, NV on 4/8/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"The only place I trust with my cars- been a loyal customer for over 20 years"
5 star rating
Frank C. from Las Vegas, NV on 4/8/2021 for an auto service of their BMW and their testimonial is:
"Excellent service and helpful staff."
5 star rating
Richard F. from Las Vegas, NV on 4/7/2021 for an auto service of their Volkswagen and their testimonial is:
"If you want competent, skilled service for your European vehicle by a friendly, knowledgeable and honest staff, look no farther than Frank's European Service. This was my first visit and the service was over the top excellent!"
5 star rating
Curtis Terry J. from Las Vegas, NV on 4/3/2021 for an auto service of their Audi and their testimonial is:
"Professional courtesy great service"
5 star rating
Francia/demecrick R. from Las Vegas, NV on 3/30/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Well I would tell them same quality of work as the dealership but with less cost. That is a big plus with me also you can build up reward points at Frank's European Service"
5 star rating
Janet I. from Las Vegas, NV on 3/26/2021 for an auto service of their BMW and their testimonial is:
"Jeremy is the best! He knows my car well and what’s best for it! My car runs beautifully after being serviced. Thanks"
5 star rating
Elvis A. from Las Vegas, NV on 3/20/2021 for an auto service of their BMW and their testimonial is:
"Hey frank. Once again great service! Your mechanic shop is the best in town. You must be a proud owner of this business. I have received nothing but great satisfaction from your staff. Starting with Jeremy and the mechanics who worked on my vehicle. I will always stay true to your shop and pass the word around on how great 5 plus star service you guys provide! Thank you once again, Respectfully, Elvis A."
5 star rating
Jeff E. from Las Vegas, NV on 3/13/2021 for an auto service of their Jaguar and their testimonial is:
"New customer- very impressed with facility."
5 star rating
Agripina B. from Las Vegas, NV on 3/9/2021 for an auto service of their Porsche and their testimonial is:
"Adam excelled in customer service. Thank you."
5 star rating
Gabriel K. from Las Vegas, NV on 3/5/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Extremely well done service! The detailed info they provided every step of the way was reassuring. They also provided a ride for me back to my house after dropping my car off. They recommend a lot of extra maintenance but are not pushy about it. So it’s obvious it’s cause they care. Thank you so much!"
5 star rating
Martin K. from Las Vegas, NV on 3/3/2021 for an auto service of their Audi and their testimonial is:
"This is the second time I used Franks European Services. I had to say it was amazing. Trish was very helpful on really trying to help. She went beyond any of my expectations. What I love about them is that their priority is not to sell you something, but really help. Even if it does not involve sale. Amazing team of good hearted people. Thank you guys for everything 🙏"
4 star rating
Robert K. from Las Vegas, NV on 3/3/2021 for an auto service of their Smart and their testimonial is:
"Good service, but pricey."
5 star rating
Rony S. from Las Vegas, NV on 3/3/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam has been extremely help and upfront and honest about everything. All my vehicles will always be serviced at Frank’s. Thanks everyone."
5 star rating
James & Birdie H. from Las Vegas, NV on 3/3/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Been doing business with them since I moved to Vegas thousands ago . Don’t worry no worry"
5 star rating
Irene I. from Las Vegas, NV on 3/2/2021 for an auto service of their Porsche and their testimonial is:
"That you would get a First Class Service from the moment you are greeted in the main office. That your customer service representative (Jeremy, Adam) will be welcoming, kind, will listen to your concerns and walk out with you or drive with you if that's what you request. That you can absolutely trust the mechanics to do a great job and take care of the problem the first time around. That the prices for parts and work are fair and all explained ahead of time by Jeremy or Adam in detail. No hidden anything. I tust them completely. I highly recommend them."
5 star rating
Cj H. from Las Vegas, NV on 2/27/2021 for an auto service of their Lexus and their testimonial is:
"Great service, fair prices."
5 star rating
Kirby B. from Las Vegas, NV on 2/25/2021 for an auto service of their BMW and their testimonial is:
"I received very prompt and professional services. All service performed and future maintenance recommendations were explained clearly. Thanks, I will definitely return and recommend your business to others."
4 star rating
Cory M. from Las Vegas, NV on 2/24/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"I would recommend Frank's as I just did yesterday to my friend, after telling him about my experience."
5 star rating
Kara S. from Las Vegas, NV on 2/24/2021 for an auto service of their Jaguar and their testimonial is:
"Quality service great front desk personnel!"
5 star rating
Tom L. from Las Vegas, NV on 2/24/2021 for an auto service of their Volkswagen and their testimonial is:
"Great first visit. Jeremy was easy to work with and explained my options. Thank you very much!!! I will be back!!"
5 star rating
Bernedette/stavos A. from Las Vegas, NV on 2/23/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great! Everyone that works there is amazing! Just needed a battery in the key fob - they made is so easy! Many thanks"
5 star rating
Jay W. from Las Vegas, NV on 2/19/2021 for an auto service of their Toyota and their testimonial is:
"Adam and team did a great job as always!"
5 star rating
Aimee P. from Las Vegas, NV on 2/18/2021 for an auto service of their Mini and their testimonial is:
"First time having service done outside of the dealership on my 2014 Mini Cooper Countryman after the dealer warranty expired. I had lots of questions that the team answered fully and absolutely enjoyed the breakdown of their findings through their digital inspection. The team definitely has my business moving forward. Shoutout to Trish and Travis for walking me through everything and handing off my car back to a very satisfied customer."
5 star rating
Raymond M. from Las Vegas, NV on 2/17/2021 for an auto service of their BMW and their testimonial is:
"Great service"
4 star rating
Cynthia J. from Las Vegas, NV on 2/17/2021 for an auto service of their BMW and their testimonial is:
"Great overall service. Jeremy was very nice, personable and informative. I felt comfortable handing my car over to Frank’s European. I will give them 5 stars after I have completed and inspected my last project for my car.🥰 But don’t hesitate to get your car checked out with these guys. So far they are pretty awesome. They also have prearranged transportation so you don’t have to get a Uber or Lyft.😇"
5 star rating
Jerry C. from Las Vegas, NV on 2/13/2021 for an auto service of their Smart and their testimonial is:
"Trish was wonderful!!! Quality of work and attention to detail is always excellent."
5 star rating
Myrna D. from Las Vegas, NV on 2/12/2021 for an auto service of their Toyota and their testimonial is:
"They are the tops in the city. Always friendly, knowledgeable and they treat you like a valued customer. I don't take my car to anyone else."
5 star rating
Kathy L. from Las Vegas, NV on 2/12/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"As always the service was impeccable. Trish was wonderful. We are relocating out of state. Trish provided us with information to find a service provider who we hope will provide the excellent level of service we have received at Frank's."
5 star rating
Marlo D. from Las Vegas, NV on 2/11/2021 for an auto service of their BMW and their testimonial is:
"Thank you for your attention and expertise to my vehicle and for being so thorough and honest about maintenance schedule-thanks to Jeremy for an awesome experience."
4 star rating
Sam H. from Las Vegas, NV on 2/11/2021 for an auto service of their Volkswagen and their testimonial is:
"Communicated very well about the job. Getting rides too and from work was very helpful and saved some money. It would be helpful to know this service is available when you book an appointment or speak to the team early on to be able to plan ahead and avoid paying for rides they can cover."
5 star rating
Rob D. from Las Vegas, NV on 2/9/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Jeremy was extremely helpful, an asset to the company."
5 star rating
Nina B. from Las Vegas, NV on 2/8/2021 for an auto service of their Chrysler and their testimonial is:
"Frank’s service makes getting your car repaired a pleasure instead of a nuisance!! They do everything right from picking up your car to servicing it properly! I recommend them highly! N. Brady"
5 star rating
Dennis A. from Las Vegas, NV on 2/5/2021 for an auto service of their Volvo and their testimonial is:
"Very good service"
5 star rating
Felicia M. from Las Vegas, NV on 2/5/2021 for an auto service of their BMW and their testimonial is:
"Good Service better treatment than BMW Dealer. Quaity service and good price compared to dealer. They have nice service advisors."
5 star rating
Ray W. from Las Vegas, NV on 2/4/2021 for an auto service of their BMW and their testimonial is:
"Very detailed and informative inspection. Really helps eliminate the problems with your vehicle. Great service and over care for my car. Will definitely return."
5 star rating
Yvonne S. from Las Vegas, NV on 1/29/2021 for an auto service of their Land and their testimonial is:
"Everyone I have come in contact at Frank’s is Great. The work is always done right and for the best price. For me there is only one place I will trust my Land Rover Range Rover and that’s Frank’s European. Sincerely, Yvonne Sakima"
5 star rating
Tim W. from Las Vegas, NV on 1/28/2021 for an auto service of their BMW and their testimonial is:
"I LIKE THE WAY THESE GUYS CONDUCT THERE BUSINESS"
5 star rating
Gary L. from Las Vegas, NV on 1/27/2021 for an auto service of their Jaguar and their testimonial is:
"Service writers are very informative and pleasant. Works well with my schedule."
5 star rating
Yvette C. from Las Vegas, NV on 1/23/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good work and customer service reputable company . Ive been a customer for many years never a compliant with anything. I highly recommend ypur luxury vehicle for their impeccable service."
5 star rating
Kelley R. from Las Vegas, NV on 1/23/2021 for an auto service of their BMW and their testimonial is:
"Travis, my Service Advisor was wonderful. He provided pictures of my vehicle to identify where the problems were. Travis took the time to discuss repair options and made suggestions to help save money down the road. Throughout the process. Travis communicated to advise updates; he was available when I contacted him to ask for information, too."
5 star rating
Matthew S. from Las Vegas, NV on 1/21/2021 for an auto service of their Land and their testimonial is:
"Excellent customer service and very up front with what needs to be done and what can wait I would recommend this place for anyone looking for great customer service."
5 star rating
Vernon F. from Las Vegas, NV on 1/19/2021 for an auto service of their Land and their testimonial is:
"Jeremy is awesome. Love this place!"
5 star rating
Stacy/ Eric E. from Las Vegas, NV on 1/15/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank’s is the only place to take your car! They are always honest and fair and send you a photo evaluation of your vehicle that beats anything I’ve ever seen at a dealership or otherwise. Plus, the customer service is awesome! I highly recommend Frank’s...where they actually know your name and care about the work they do."
5 star rating
Linda / Paul T. from Las Vegas, NV on 1/15/2021 for an auto service of their Mini and their testimonial is:
"Professional all the way. Adam was upfront and helpful in our decision making process"
5 star rating
Mary H. from Las Vegas, NV on 1/9/2021 for an auto service of their Volkswagen and their testimonial is:
"Great people. They really take care of you."
5 star rating
Steve/ Debbie D. from Las Vegas, NV on 1/9/2021 for an auto service of their BMW and their testimonial is:
"At Frank’s they always greet me warmly and take care of my needs. Thank you all very much."
5 star rating
Darlene A. from Las Vegas, NV on 1/7/2021 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them that Jeremy is the best! Jeremy was patient with me and addressed all of my concerns, he followed up with me every step of the way and assured me that in the event I had any problems ( which I didn’t) that he would take care of it!"
5 star rating
John H. from Las Vegas, NV on 1/5/2021 for an auto service of their BMW and their testimonial is:
"Adam kept me informed and walked me through the service options."
5 star rating
Daniel R. from Las Vegas, NV on 12/31/2020 for an auto service of their BMW and their testimonial is:
"Great sevice team"
5 star rating
Anne/james G. from Las Vegas, NV on 12/30/2020 for an auto service of their BMW and their testimonial is:
"Great service, great staff and mechanics. I have complete confidence in getting the correct diagnosis and repair. Frank’s is outstanding."
4 star rating
William A. from Las Vegas, NV on 12/30/2020 for an auto service of their BMW and their testimonial is:
"Highly recommended especially for Europian car"
5 star rating
Patrick L. from Las Vegas, NV on 12/29/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional"
5 star rating
Brian R. from Las Vegas, NV on 12/25/2020 for an auto service of their Land and their testimonial is:
"I want to say , I am extremely happy, with the work done on my truck, I could immediately notice, the work performed , was done right, as it should, when dealing with professionals,as they are at Frank’s European Service, I would definitely recommend to anyone looking to get work done on there vehicle..."
5 star rating
Gene V. from Las Vegas, NV on 12/24/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Expensive but reliable to keep the MB properly serviced and maintained."
5 star rating
Mike K. from Las Vegas, NV on 12/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"So far so Good. They do good work. You can rely on Frank’s to get the job done and of there is ever an issue they take care of it."
5 star rating
Arna/thomas M. from Las Vegas, NV on 12/19/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Like service i am with Franks mercedes for the last 12 years Excelent service and wonderful staff"
5 star rating
Nicole D. from Las Vegas, NV on 12/18/2020 for an auto service of their Land and their testimonial is:
"Jeremy provided excellent customer service. Frank’s provided me w shuttle service to and from the shop, and service by far superseded service at the Range Rover dealership."
5 star rating
Matthew L. from Las Vegas, NV on 12/14/2020 for an auto service of their Smart and their testimonial is:
"An amazing place , definitely recommended! Super nice , fair and honest people which is really rare !"
5 star rating
Scott P. from Las Vegas, NV on 12/12/2020 for an auto service of their BMW and their testimonial is:
"Great experience from beginning to end."
5 star rating
Mark J. from Las Vegas, NV on 12/11/2020 for an auto service of their BMW and their testimonial is:
"Great customer service and professionalism."
5 star rating
Bonnie G. from Las Vegas, NV on 12/11/2020 for an auto service of their Land and their testimonial is:
"Frank’s came through when Land Rover cancelled my appt only 4 days before my cross country drive. Got the service completed, provided courtesy transportation and exceeded expectations. Frank’s is my new place for servicing my Range Rover."
4 star rating
Mary H. from Las Vegas, NV on 12/11/2020 for an auto service of their BMW and their testimonial is:
"Truly a repair shop that serves their customers well. I love their total review of your car with all recommendations including pictures. And they don’t use hard sell tactics. They are honest, responsive and customer centric. Love you Jeremy."
5 star rating
Gary L. from Las Vegas, NV on 12/10/2020 for an auto service of their Jaguar and their testimonial is:
"Very good service writer and on top of the repair."
5 star rating
Johnny C. from Las Vegas, NV on 12/9/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service"
5 star rating
Donald B. from Las Vegas, NV on 12/5/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Good work"
5 star rating
Julie S. from Las Vegas, NV on 12/3/2020 for an auto service of their BMW and their testimonial is:
"They are awesome and the customer service is great."
5 star rating
Isvani C. from Las Vegas, NV on 12/1/2020 for an auto service of their GMC and their testimonial is:
"Customer service is really good and they were honest with the service and charges"
5 star rating
Jessica B. from Las Vegas, NV on 11/26/2020 for an auto service of their Porsche and their testimonial is:
"Five star service all the way!!"
5 star rating
Rudolph K. from Las Vegas, NV on 11/25/2020 for an auto service of their Chrysler and their testimonial is:
"Excellent service! They tell you upfront what is needed or suggested and let you decide. Plus they take pictures of the various area of the car so there is a visual as well as written record of the car's status and area that might need work now or in the future. Very thorough."
5 star rating
Irene I. from Las Vegas, NV on 11/25/2020 for an auto service of their Lexus and their testimonial is:
"That I have found the BEST Auto Service to take my beloved Lexus. The moment I walk in I am immediately welcomed and helped, usually by Adam or Jeremy. I am very satisfied with their work. I have not had any problems with my car ever since I have taken it to Frank´s. Highly recommend it."
5 star rating
Charlene P. from Las Vegas, NV on 11/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was professional and informative. Adam is wonderful. I just wish it wasn't so costly to service my car. Would definitely recommend Frank's Happy Thanksgiving"
5 star rating
Frank B. from Las Vegas, NV on 11/19/2020 for an auto service of their Fiat and their testimonial is:
"This place is awesome!! Friendly,on time and didnt kill the wallet,highly reccomend."
5 star rating
Roger C. from Las Vegas, NV on 11/18/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service is 5 star! First time having my Mercedes serviced at Franks’s and I could not be more pleased. Attention to detail, kept me apprised of the process, very knowledgeable and professional staff. Here’s what they DON’T do...try to sell you something your vehicle doesn’t need! Getting service on a European car isn’t cheap but Frank’s prices are very reasonable and their service is top notch! I’ve been taking both of my vehicles to the dealer for several years....no more. They didn’t push unnecessary service. Great personal service and friendly people. As far as actual service? Unmatched. Very thorough and detailed. The location was a bit out of my way but we’ll worth the drive!"
5 star rating
Tony R. from Las Vegas, NV on 11/17/2020 for an auto service of their BMW and their testimonial is:
"Had gone to Frank’s European Service, was greeted and assisted by Adam. I asked an impossible request, and service on my BMW was rendered, same day and ready an hour ahead of schedule. Hats off to Franks, they’re the best."
5 star rating
Willie H. from Las Vegas, NV on 11/17/2020 for an auto service of their BMW and their testimonial is:
"This is a great place to take your car for service. The workers are professionals and keep you updated on the progress of your automobile. They are also friendly. As long as I own my vehicle, I will be using Frank's European shop."
5 star rating
Chris/colleen S. from Las Vegas, NV on 11/14/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional with Stellar customer service, Jeremy always gives use the VIP service. He's honest and very attentive to detail. Always keep me informed as to the progress of my Mercedes. Thank you!"
5 star rating
Vjollca T. from Las Vegas, NV on 11/12/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very nice service, thank you"
5 star rating
Shante A. from Las Vegas, NV on 11/12/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank’s is thorough and trustworthy! I loved the detailed pictures and explanations. I am definitely going back to Frank’s for service!"
5 star rating
Patricia H. from Las Vegas, NV on 11/11/2020 for an auto service of their Jaguar and their testimonial is:
"Wonderful service and estimate was significantly below estimate from the dealer."
5 star rating
Deborah A. from Las Vegas, NV on 11/9/2020 for an auto service of their Audi and their testimonial is:
"I was extremely satisfied by the quality of service."
5 star rating
Abe P. from Las Vegas, NV on 11/5/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"My Friends Frank and Vivian Burke recommended your services, Adam help me service my car, he was very helpful and informative, no doubt you guys are top notch, for customer services..nice to know I can trust a garage with my car.."
4 star rating
Janine D. from Las Vegas, NV on 11/4/2020 for an auto service of their BMW and their testimonial is:
"Very thorough and explained in detail...excellent"
5 star rating
Edilberto/ Miguel F. from Las Vegas, NV on 11/4/2020 for an auto service of their Volkswagen and their testimonial is:
"El mejor"
5 star rating
Judith H. from Las Vegas, NV on 11/4/2020 for an auto service of their Chevrolet and their testimonial is:
"Excellent service and communication through the process"
5 star rating
Ron F. from Las Vegas, NV on 11/3/2020 for an auto service of their BMW and their testimonial is:
"They (Trish) was professional, courteous, and friendly."
5 star rating
Wayne H. from Las Vegas, NV on 11/3/2020 for an auto service of their BMW and their testimonial is:
"Great service, Andy made sure i was aware of everything that was going on. Car not only ran great, but looked great when i picked it up"
5 star rating
Alfred B. from Las Vegas, NV on 11/2/2020 for an auto service of their BMW and their testimonial is:
"Adam was very helpful throughout my entire auto repair process."
5 star rating
Mike K. from Las Vegas, NV on 10/30/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank and his crew are the best. The only place In Vegas I trust to work on my Cars. Thanks Frank Michael K."
5 star rating
Lisa M. from Las Vegas, NV on 10/30/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great service. I appreciate the honesty of the staff. Adam is my go-to who helps me prioritize the most important things to get done on my car. I appreciate all that you do!"
5 star rating
Joe D. from Las Vegas, NV on 10/27/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the honesty."
5 star rating
Paul B. from Las Vegas, NV on 10/25/2020 for an auto service of their Porsche and their testimonial is:
"Most consistent professional service you will ever find in any service industry. Time after time Frank’s delivers the extra special attention my Porsche deserves."
5 star rating
Lisa M. from Las Vegas, NV on 10/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Highly recommend. Honest, helpful w information. I’m a long time client, never disappointed."
5 star rating
Damon E. from Las Vegas, NV on 10/23/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Jeremy was great, informative, and easy to work with."
5 star rating
Clete M. from Las Vegas, NV on 10/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you all for the nice job. Much appreciated."
5 star rating
Clete M. from Las Vegas, NV on 10/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you all. I especially appreciated my conversations with Jeremy versus the service reports."
5 star rating
Leticia C. from Las Vegas, NV on 10/20/2020 for an auto service of their Kia and their testimonial is:
"Great customer service very friendly"
4 star rating
Kevin H. from Las Vegas, NV on 10/16/2020 for an auto service of their BMW and their testimonial is:
"Great professional staff always pleasant easy to work with. I doubt I will use another shop as long as I live in Las Vegas."
5 star rating
Gener P. from Las Vegas, NV on 10/15/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Highly Recommended !"
5 star rating
Janet I. from Las Vegas, NV on 10/14/2020 for an auto service of their BMW and their testimonial is:
"I would highly recommend taking your car into Frank’s European Service. First of all, the service was outstanding! Jeremy was wonderful. He explained all recommendations for my car. I never felt pressured and knew he was genuinely concerned about the needs of my car. He went the extra mile for me. My car was serviced, washed and ready in a timely manner. Frank’s European Service was far better that taking my vehicle into the dealership for repairs as I had done in the past. Pricing was fair and competitive. I’ll continue to go to Frank’s for all of my car’s needs. Couldn’t be happier!"
5 star rating
Julian H. from Las Vegas, NV on 10/14/2020 for an auto service of their BMW and their testimonial is:
"It is the most thorough, upfront, reliable service I have done. These guys know what they’re doing and do it with a smile."
5 star rating
Ivan P. from Las Vegas, NV on 10/10/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Trish was very helpful, good follow up and follow thru."
5 star rating
Judy / James S. from Las Vegas, NV on 10/10/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Always best and honest service."
5 star rating
Teddy S. from Las Vegas, NV on 10/8/2020 for an auto service of their BMW and their testimonial is:
"Great service"
5 star rating
Catherine H. from Las Vegas, NV on 10/6/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service, quality work reasonably priced."
5 star rating
Daniel P. from Las Vegas, NV on 10/2/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"We love Franks European auto service. They are welling to help answer questions and fix your vehicle Properly , with the best price and parts and customer service. I would like Frank to open more Branches with his outstanding customer service professionals to help more Nevadans with there auto needs. We need more honest hard working professionals like franks European auto provides to its customers . Omg and there new online up to date Scheduling notification online chat system make it hella easy to get your Automobile"
5 star rating
William W. from Las Vegas, NV on 10/2/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I like the friendly atmosphere and Adam is knowledgeable. If you have questions they get right back to you. The price is better than dealerships. I trust them for my repairs and with my vehicle."
4 star rating
Sean C. from Las Vegas, NV on 10/1/2020 for an auto service of their Audi and their testimonial is:
"very friendly knowledgeable and efficient service. will definitely return"
5 star rating
Ashley J. from Las Vegas, NV on 9/30/2020 for an auto service of their BMW and their testimonial is:
"Excellent staff. Jeremy is a great staff member, always going above and beyond to help me and communicated effectively. Never pressures me to perform a service and is honest about what can be done now and what can be done at a later time. I appreciate the honesty."
5 star rating
Patrick M. from Las Vegas, NV on 9/30/2020 for an auto service of their BMW and their testimonial is:
"Awesome! Everyone there was great and my car drives like new!"
5 star rating
Kelly S. from Las Vegas, NV on 9/29/2020 for an auto service of their Smart and their testimonial is:
"Everything was wonderful!"
5 star rating
Guy J. from Las Vegas, NV on 9/26/2020 for an auto service of their Jaguar and their testimonial is:
"Great service!"
5 star rating
Darcy S. from Las Vegas, NV on 9/25/2020 for an auto service of their Audi and their testimonial is:
"I would tell them.... I am very HAPPY with the work they performed on my vehicle and I will continue business with them. Their pricing was fair I received proof (pictures) of the work they were about to perform as well as what it looked like before the repair. I wish ALL businesses in LV were HONEST like this. Thank you."
4 star rating
Victor C. from Las Vegas, NV on 9/23/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Recommended."
5 star rating
Yvonne S. from Las Vegas, NV on 9/23/2020 for an auto service of their Land and their testimonial is:
"I definitely will recommend Franks European Service. I delt with Adam he kept in touch with us as to what needed to be done. My car runs so much better and I’m very happy with their fine service. We definitely will take our cars there always. Sincerely customer forever."
5 star rating
Dorothy T S. from Las Vegas, NV on 9/22/2020 for an auto service of their Porsche and their testimonial is:
"It was great service and helpful for all the required work that is needed on my Porsche 2010 that was performed through the diagnostic inspection for the warning lights on the dashboard system. First of all Travis was friendly and polite and assured me that he would take care of my SUV. He than introduced me too Jeremy who was knowledgeable and skilled and diagnosed everything that I needed to remove all warnings signal and lights. Moreover, he then instructed all the malfunctions I had too take care of to bring my Porsche up to par. Thanks guys for the Best service on Deelite Porsche."
5 star rating
Jeffrey C. from Las Vegas, NV on 9/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good service. I have been going to you guys for years. I am satisfied."
5 star rating
Carol T. from Las Vegas, NV on 9/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service"
5 star rating
Julie S. from Las Vegas, NV on 9/19/2020 for an auto service of their BMW and their testimonial is:
"I think you guys did a great job by keeping us informed about the vehicle and you took your time in finding the problem to fix the vehicle. You guys are awesome bless you all."
5 star rating
Nancy P. from Las Vegas, NV on 9/16/2020 for an auto service of their Mini and their testimonial is:
"Very accommodating and they always give you back a shiny clean car."
5 star rating
Michael B. from Las Vegas, NV on 9/15/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"They are doing a great job."
5 star rating
Carlos C. from Las Vegas, NV on 9/14/2020 for an auto service of their BMW and their testimonial is:
"Just moved to LV and so lucky to find Frank’s European to service my car. Thanks to Adam, easy to talk to , for setting up the service/schedule. Service was done on time(🏌️‍♂️) and the charges were as discussed. Will be back."
5 star rating
Greg L. from Las Vegas, NV on 9/9/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome work guys. Thanks for your honest service with my vehicle. It's hard finding and honest service center that offers competitive pricing and offers honesty."
5 star rating
Karen S. from Las Vegas, NV on 9/9/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Ask for Trish, she was knowledgeable and gave me good guidance about what to do with my car. I had a 20 year old ML320 that needed more work than it was worth. She helped me make a sound decision on what to do with it. The diagnostics and reporting are state if the art. Thanks so much for your time and effort, Trish."
5 star rating
Stacy/ Eric E. from Las Vegas, NV on 9/5/2020 for an auto service of their BMW and their testimonial is:
"Frank’s treats us like family and never feel like there are extra fees, services or add on’s to pad the bill. Service is clearly outlined, executed and priced. Frank’s team is awesome and service is 2nd to none."
5 star rating
Becky B. from Las Vegas, NV on 9/4/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them that you did a wonderful job it was my first visit Jeremy was awesome I’ll be back"
5 star rating
Steven S. from Las Vegas, NV on 9/4/2020 for an auto service of their Jaguar and their testimonial is:
"Love that company and everyone in it awesome service EVERY TIME thanks for everything"
5 star rating
Leilani B. from Las Vegas, NV on 9/4/2020 for an auto service of their BMW and their testimonial is:
"Adam was the Best! He explained the services that my 5 series needed and also graciously offered to shuttle me to and from so that I could get back to work. The facility and staff are exemplary and go above and beyond."
5 star rating
Sam W. from Las Vegas, NV on 9/3/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Great team at Frank’s. Trish and Travis kept me well informed on the services that were required on my ML320. Price was fair and customer was outstanding. I am a happy camper, Sam W."
5 star rating
Ric E. from Las Vegas, NV on 9/3/2020 for an auto service of their Audi and their testimonial is:
"Took my Audi RS5 into Franks and they were nothing but stellar!! Very knowledgeable about my vehicle and prompt service. Looking to start a great relationship with them and my new car!! Highly recommended!!"
5 star rating
Rose M. from Las Vegas, NV on 9/3/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I recommended Franks to a friend, Grace McCoy and her son brings the car in for service. They loved the service as much as I do. I haven’t been in a while, but Jeremy was awesome in his car knowledge and I was treated with dignity and respect, which I really appreciate."
5 star rating
David G. from Las Vegas, NV on 8/29/2020 for an auto service of their Mazda and their testimonial is:
"Great attention to detail and quality"
5 star rating
Marge F. from Las Vegas, NV on 8/27/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Efficient, courteous, skilled mechanics, fair pricing...SUPER SERVICE ...EXTREMELY SATISFIED WITH FRANKS SERVICE FOR MANY YEARS"
5 star rating
Joe D. from Las Vegas, NV on 8/27/2020 for an auto service of their Mini and their testimonial is:
"These people are great. Have 2 vehicles worked on there and very pleased."
5 star rating
Kou L. from Las Vegas, NV on 8/27/2020 for an auto service of their Toyota and their testimonial is:
"If you need trusty work this is the place!"
5 star rating
Shawn S. from Las Vegas, NV on 8/26/2020 for an auto service of their Audi and their testimonial is:
"Second time working with this group and total professionalism all the way around. I feel I am getting the most out of my money spent and nothing is being wasted. I would recommend Frank's to anyone right away for auto maintenance."
5 star rating
Rosalyn J. from Las Vegas, NV on 8/24/2020 for an auto service of their Volkswagen and their testimonial is:
"These guys were the best. They were straight forward from the start. They treated me nice and they took care of my car. I just moved to Nevada and they were the 1st people I contacted and they stood by their word, Thank you guys"
5 star rating
April/rawland P. from Las Vegas, NV on 8/22/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service and good pricing ,"
5 star rating
Frank S. from Las Vegas, NV on 8/22/2020 for an auto service of their Ford and their testimonial is:
"Thanks for the quick service"
5 star rating
William W. from Las Vegas, NV on 8/22/2020 for an auto service of their BMW and their testimonial is:
"Trish is the best!!! She is professional, customer friendly, and attentive to the customers!!! Overall I love Franks🤘🏾"
5 star rating
Michelle J. from Las Vegas, NV on 8/20/2020 for an auto service of their Jaguar and their testimonial is:
"On August 19, 2020, I brought my new car in for a pre-purchase inspection. I made an appointment on 8/19/2020, and received a confirmation. I thought I was being messed over when the confirmation stated a time different from my original agreement. However, within minutes of me addressing this via text, I received a call, a text and an email apologizing for the error and reconfirming the original time. OK 5 ☆☆☆☆☆ on the service. On the 20th, when I took the car in, the service was prompt, pleasant, professional and courteous. Trish was my service writer and she was knowledgeable, relatable and funny. She explained what was going to happen with my vehicle and the time I could expect my vehicle to be completed. She asked me if I had a ride. I told her I needed to sit in the lobby a while to wait. I had planned to take a rideshare back home. About six and a half hours later, I received a call from Trish stating my vehicle inspection was complete. I received an email and a text with a link to my vehicle's service. Now hear this... the link had pictures and explanations. Never in my life had I received this 5 ☆☆☆☆☆. Trish gave me a rundown of what the inspection revealed, explained everything to me and arranged a shuttle/ rideshare for me to return to the shop to pick up my vehicle - gratis - 5☆☆☆☆☆ I arrived at the shop and was given the same level of service I had received all day. This experience was so refreshing! I have passed by this business for years. I thought it was a car sales lot because there are so many cars there! Lol But, alas, it is not. It is a repair shop, I see this as a good sign. Many people were coming in and out, so it seems like they are very busy. While I was receiving service and waiting in the lobby, which was immaculate, BTW, I overheard other service writers dealing with other customers in the same respectful and courteous manner as me. I was pleased. One thing you should know is that your car will be there for a while. But that is a small price to pay for th"
5 star rating
Michelle M. from Las Vegas, NV on 8/19/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"This is the most honest place to take your foreign car to be serviced or for any needed repairs !"
5 star rating
Travis M. from Las Vegas, NV on 8/16/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Incredible job, and honest work."
5 star rating
Sharon C. from Las Vegas, NV on 8/15/2020 for an auto service of their Lexus and their testimonial is:
"First time at Frank’s and we are very pleased. Jeremy was professional and responsive. We will be back."
5 star rating
Derek H. from Las Vegas, NV on 8/14/2020 for an auto service of their BMW and their testimonial is:
"Good honest people Hard to find these days"
5 star rating
Jerry A. from Las Vegas, NV on 8/14/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Service is not only good one time, it's consistently great!"
5 star rating
Farid R. from Las Vegas, NV on 8/13/2020 for an auto service of their BMW and their testimonial is:
"Excellent"
5 star rating
Zisses G. from Las Vegas, NV on 8/13/2020 for an auto service of their Land and their testimonial is:
"Frank's European is a full cut above the shops I've used to service my two Mercedes Benz and Range Rover. Courtesy, Expertise and Quality are included at no extra charge, THAT'S UNHEARD OF..,.!"
5 star rating
Carol H. from Las Vegas, NV on 8/8/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied with service. Would not go anywhere else."
5 star rating
Rosalva D. from Las Vegas, NV on 8/7/2020 for an auto service of their Volkswagen and their testimonial is:
"The Guy's are wonderful, so nice and helpful. Adam took good care of me and my car, thank you so much 😊"
5 star rating
Gerald B. from Las Vegas, NV on 8/6/2020 for an auto service of their Porsche and their testimonial is:
"Jeremy is the best in the business. I would highly recommend to everyone I know."
5 star rating
Bernedette/stavos A. from Las Vegas, NV on 8/4/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great"
5 star rating
David S. from Las Vegas on 7/27/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Well I was having ac problems for over a year, and Frank European, has finally solved my problem with my ac. My 🚗 car now feels like new again. It's a load off my mind."
5 star rating
Michael E. from Las Vegas on 7/24/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"If you want to be treat like family go to Franks"
5 star rating
Oscar M. from Las Vegas on 7/24/2020 for an emissions test of their Toyota and their testimonial is:
"Best service ever !!!! :)"
5 star rating
Elite Customs And C. from Las Vegas on 7/23/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome Service"
5 star rating
Dominic A. from Las Vegas on 7/21/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"From start to finish, Frank's European Service has exceeded my needs. They've genuinely cared for my well-being and brought my Audi back to life! Initially, I took my A4 to them for a second opinion. But upon receiving the results (from their extremely thorough inspection), I opted to get started on extensive repairs right away. And I'm glad I did it here. Franks didn't just meet my needs, they've gone above and beyond them to keep me & my vehicle safe while on the road. My quotes were always precise and the labor was always fair. My service advisors were Adam and Trish, and they both were very pleasant & communicative. I was never left out of the loop on anything, and any technical aspects that needed explaining, were done in a manner that really helped me to understand more about my vehicle in the process. This was the type of service you hope for with most places, but rarely ever find. If you're having car troubles, then this is the place you really ought to be. Frank's European is the real deal. Expert opinions. Expert service. And a touch of Pure Awesomeness! Thank you Adam, Trish, and especially all of the technicians behind the scenes for breathing new life into my car! You all are the best!"
5 star rating
Fready/chanel B. from Las Vegas on 7/21/2020 for an auto repair of their Land and their testimonial is:
"Best service ever 😊"
5 star rating
Paula M. from Las Vegas on 7/20/2020 for an auto repair of their Audi and their testimonial is:
"Great service. Timely and efficient. Kept contact with me regarding additional issues."
5 star rating
Clark/karen C. from Las Vegas on 7/16/2020 for an auto service of their BMW and their testimonial is:
"I love that my X3 looks brand new when I come pick it up. Washed, vacuumed, tires blacked and cold water in the cup holder!"
5 star rating
Patrick T. from Las Vegas on 7/10/2020 for an auto repair of their Audi and their testimonial is:
"The quality of service is worth it. Take your car here."
5 star rating
Chicos Sales I. from Las Vegas on 7/9/2020 for an auto repair of their BMW and their testimonial is:
"Great service. They were very eagar to help and were understanding to my situation. I live in ca and I will be coming back just to get my car worked on because I trust this company."
5 star rating
Scott C. from Las Vegas on 7/8/2020 for an emissions test of their Audi and their testimonial is:
"Great Customer Service and Professionalism!! Highly recommend!!"
5 star rating
Dean H. from Las Vegas on 7/8/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Jeremy was was pleasant, professional & efficient. I am always satisfied with the way that I (and my car) are treated at Frank’s."
5 star rating
Teddy M. from Las Vegas on 7/6/2020 for an auto service of their Audi and their testimonial is:
"I was very satisfied with the quality of work performed on my vehicle. The entire staff was very professional and helpful. Trish was the staff member who worked with me and she kept me informed with every step of the repair process."
5 star rating
David S. from Las Vegas on 7/2/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Super happy with service at Frank service, as long as I live here, I'll bring my car. The entire team, and Patrick especially, super knowledgeable."
5 star rating
Stora H. from Las Vegas on 7/1/2020 for an auto repair of their Mercedes and their testimonial is:
"The only place to take your classic Mercedes"
5 star rating
Freddy W. from Las Vegas on 6/29/2020 for an auto service of their Jaguar and their testimonial is:
"Great job"
5 star rating
Verna T. from Las Vegas on 6/20/2020 for an emissions test of their Volkswagen and their testimonial is:
"Job well done!"
5 star rating
Alfred D. from Las Vegas on 6/20/2020 for an emissions test of their Jaguar and their testimonial is:
"Love having my ride back. It was liberating during this dilemma 😕. Drove around today and it felt good. Down the road we can get some other things done but I am enjoying the use so far. Thanks Trish and boss man Travis for taking care of me. Have a great day 😀."
5 star rating
Jessa Del B. from Las Vegas on 6/19/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"The service was amazing! Never have a problem at all. Especially Adam he is very helpful! Very professional. I really appreciate you guys! Keep up the great work!"
5 star rating
Brandon Y. from Las Vegas on 6/16/2020 for an auto service of their BMW and their testimonial is:
"Very honest people and top notch customer service EVERY TIME no matter what you drive!"
5 star rating
Mykaila R. from Las Vegas on 6/13/2020 for an auto repair of their Fiat and their testimonial is:
"Thank you to the team and Jeremy for helping me out. He ran the tests on my Fiat which the problem ended up being a part that was actually a recall. Thank you for your time and patience! I will return to this company from now on!"
5 star rating
Steven S. from Las Vegas on 6/12/2020 for an auto repair of their Fiat and their testimonial is:
"Simply the BEST They keep my jaguar absolutely perfect I love them all THANK YOU TO THE FRANKS TEAM AND MY MAIN MAN ADAM"
5 star rating
Jennifer R. from Las Vegas on 6/11/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis and Brad were great! Exceptional customer service! I don't live in Vegas, had an issue on the drive there. Was stuck in Vegas until my car could be fixed. They expedited the repair and did everything to ensure I got back on the road ASAP. THANK YOU!"
5 star rating
Richard H. from Las Vegas on 6/11/2020 for an auto repair of their Audi and their testimonial is:
"Fantastic service, great and friendly staff!"
5 star rating
Joyce G. from Las Vegas on 6/10/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"I always go there for my car service."
5 star rating
Sean B. from Las Vegas on 6/9/2020 for an auto service of their BMW and their testimonial is:
"Good Job!"
5 star rating
Lonnie A. from Las Vegas on 6/5/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good service very clear of what is needing to be done with the repair."
5 star rating
Bartman J. from Las Vegas on 6/5/2020 for an auto repair of their Lexus and their testimonial is:
"Was very satisfied."
5 star rating
Suzanne H. from Las Vegas on 6/4/2020 for an emissions test of their BMW and their testimonial is:
"Don’t waste your time or money ANYWHERE else. Franks provides great customer service and the better tech’s Than in any dealership."
5 star rating
Patrick M. from Las Vegas on 6/3/2020 for an auto repair of their Audi and their testimonial is:
"Frank's auto service provides a high level of professionalism, and they care about the body of work they provide to the public."
5 star rating
Christian B. from Las Vegas on 6/2/2020 for an auto repair of their BMW and their testimonial is:
"I’m a first timer at this shop. They did an outstanding job communicating my vehicles diagnosis and addressed necessary measures for repairs. I’ve tried different mechanic shops and it is said you get what you pay for. They got it right the first time! In addition, they are family owned and operated and they understood my situation and the importance of having a running vehicle without braking the bank. Which by the way, during this pandemic, is extremely important to my families needs. It was couple day turn around for repairs. Really appreciate the shops fairness and 5-Star customer service experience. I know where I’ll be going for future repairs Thank you Adam, Parts Guy and Tech Guy Appreciate Y’all 😉👍"
5 star rating
Ronnie R. from Las Vegas on 5/30/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Jeremy and Adam were very professional, responsive and educational as it relates to my needs and requirements. They were also very transparent to what I should and should not do with respect to my car. I will be returning and highly recommend Frank’s to others. 5 stars!"
5 star rating
Dudley S. from Las Vegas on 5/29/2020 for an auto repair of their Jeep and their testimonial is:
"Great service! I have trusted Franks with my BMW for years and when I was having issues with my 2017 Jeep Wrangler I called to see if they could do an alignment. The answer was yes. They found the toe-in was out of spec. The Jeep now goes straight down the road (big difference). Another job well done! The car wash was fantastic as well! Thanks again"
4 star rating
John M. from Las Vegas on 5/29/2020 for an auto repair of their Jaguar and their testimonial is:
"Their inspection and diagnosis of the problem was very through and their recommendations to fix the problems were complete and accurate. Allowing me to have confidence that the problem would be fixed correctly."
5 star rating
Toniy H. from Las Vegas on 5/29/2020 for an auto repair of their Porsche and their testimonial is:
"Very thorough and courteous"
5 star rating
Barbara T. from Las Vegas on 5/28/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"It is dependable. Things are doneright. Charges are reasonable."
5 star rating
Traci J. from Las Vegas on 5/27/2020 for an auto repair of their Jaguar and their testimonial is:
"Staff is very professional. Very friendly."
5 star rating
John D. from Las Vegas on 5/20/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great Service as usual! I've been using Frank's for over 6 years. The whole staff is committed to 100% to the best service. Very good coordination by Jeremy, Jason, and Patrick on my long term SL560 project. I highly recommend Frank's for your Mercedes work."
5 star rating
Marie J. from Las Vegas on 5/15/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome service. Thank you"
5 star rating
Jon G. from Las Vegas on 5/8/2020 for an auto repair of their Volvo and their testimonial is:
"Very thorough and took the time to explain everything."
5 star rating
Kenton K. from Las Vegas on 5/2/2020 for an auto repair of their BMW and their testimonial is:
"Great service!"
5 star rating
Linda/brent Byes/ B. from Las Vegas on 5/2/2020 for an auto service of their Lexus and their testimonial is:
"Best service ever Travis"
5 star rating
Donald A. from Las Vegas on 5/1/2020 for an auto repair of their BMW and their testimonial is:
"Best service ever"
5 star rating
Calea V. from Las Vegas on 4/30/2020 for an auto repair of their Fiat and their testimonial is:
"Jeremy has the best customer service. I'm glad he always takes care of my car when it's at Frank's. Quality of work is excellent, they always find out what's wrong with my car and fix the problem."
5 star rating
Paul C. from Las Vegas on 4/26/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"New Tires and alignment and the car rode great on a road trip up to Big Bear. Thanks"
5 star rating
Teddy S. from Las Vegas on 4/25/2020 for an auto service of their BMW and their testimonial is:
"Great work great price"
5 star rating
Mike W. from Las Vegas on 4/24/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"Good services"
5 star rating
Joe D. from Las Vegas on 4/24/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"Excellent experience! Travis was very engaging and communicative throughout the service process. Five star experience!!!"
5 star rating
Jessica B. from Las Vegas on 4/22/2020 for an auto service of their Porsche and their testimonial is:
"We always have the BEST experience at Franks! They are first class across the board from the minute you schedule till you pick up your freshly washed car. 5 stars all the way."
5 star rating
Yolanda / Paul K. from Las Vegas on 4/17/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Thank you for fixing my light!! You all are the BEST!"
5 star rating
Steve C. from Las Vegas on 4/3/2020 for an auto repair of their Audi and their testimonial is:
"Very thorough. Informed of all the repairs prior to them starting. Courteous and professional staff."
5 star rating
Russ J. from Las Vegas on 3/28/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"THANK YOU, my 16 yr old is safe!"
5 star rating
Tim K. from Las Vegas on 3/23/2020 for an auto service of their BMW and their testimonial is:
"Another great experience with Frank's! Drop off one day, picked up the next with a myriad of mileage related service needs completed and a wheel alignment. Picked up with a bottle of water for the ride home. Thanks Frank's"
5 star rating
Asa S. from Las Vegas on 3/17/2020 for an auto repair of their Audi and their testimonial is:
"Found the problem Courteous and polite Great staff"
5 star rating
Alun N. from Las Vegas on 3/14/2020 for an auto repair of their Volkswagen and their testimonial is:
"Quick and efficient at a reasonable price. Service by Jeremy was excellent, nothing was too much for him. So glad i found this placed, will definitely be back"
4 star rating
Don M. from Las Vegas on 3/14/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"I found Frank's European very helpful to my needs of my vehicle they pinpointed the issue and corrected it I'm very grateful for their service thank you Jeremy he's a great servicemen"
5 star rating
Jason H. from Las Vegas on 3/13/2020 for an auto repair of their Porsche and their testimonial is:
"Ryleigh was a wonderful service advisor the work was great and they back up there work with a warranty. I had some major work done they were wonderful. After the work was completed I had some noise with the brakes I called the shop and they got me right in and fixed the problem."
5 star rating
Vernon F. from Las Vegas on 3/6/2020 for an auto repair of their Land and their testimonial is:
"Jeremy is amazing! Appreciate the communication and customer service! A1"
4 star rating
Christine Z. from Las Vegas on 3/4/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
""...If you don't let them get away , with what they try to do,.".it works great, and the final results are satisfying. I just have to say, that this whole thing was very time consuming, and a lot of time could have been saved, when they would have double checked their work...., before delivering the car back to the customer.Or, if they really test driven it, to look 15 minutes later under the car, if there would be no further leaks.... anymore....."
5 star rating
Calea V. from Las Vegas on 3/4/2020 for an auto repair of their Fiat and their testimonial is:
"Very happy!! Car is great!!! They Found out what was wrong with my car and fixed it with no problem. Thanks to Jeremy C. And tech. Jason B. I will come back here if I need work done."
5 star rating
Yadi Z. from Las Vegas on 3/1/2020 for an auto repair of their BMW and their testimonial is:
"Best service ever , Rayle at the front desk was amazing and super helpful. :)"
5 star rating
Ruth S. from Las Vegas on 2/26/2020 for an auto repair of their Chrysler and their testimonial is:
"best service ever"
5 star rating
Laura A. from Las Vegas on 2/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Rhiley is so profession and prompt. Considerate to the point of a rental or a Lyft for my service It’s complementary by Frank’s European auto while my car is being serviced I highly recommend them thanks Riley"
5 star rating
Jeffrey C. from Las Vegas on 2/15/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with all the help and support. That is why I keep coming back. It is a great place to visit."
5 star rating
Lakana C. from Las Vegas on 2/12/2020 for an auto service of their Lexus and their testimonial is:
"Best ever,!!! I got great services and good advice your manager are great, he's very patient and try to accommodate of what I needed, including all of your the personel very friendly and helpful they make me feel very comfortable, and I would recommend your company to all of my friend. Thank you kindly."
5 star rating
Patrick/suzy K. from Las Vegas on 2/11/2020 for an emissions test of their Mercedes-Benz and their testimonial is:
"Over the years, always good!! 👍"
5 star rating
Rich P. from Las Vegas on 2/11/2020 for an emissions test of their Jaguar and their testimonial is:
"Worked with Ryleigh. She is the best. I have a 2001 Jaguar with emission issues and failed smog. They were able to fix the issue and Ryleigh was able to explain some very complicated subjects in simple terms. I really think Frank's has the knowledge and experience to fix the most complex repairs."
5 star rating
Rosie W. from Las Vegas on 2/11/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Best service ever!!"
5 star rating
Pamela M. from Las Vegas on 2/4/2020 for an auto service of their Jaguar and their testimonial is:
"Best service ever ! Every one is happy to assist anyway they can . I have trusted & been VERY PLEASED with “ Frank’s “ for over 10 years ."
5 star rating
Judy S. from Las Vegas on 2/4/2020 for an auto repair of their BMW and their testimonial is:
"Frank's customer service is excellent, they are very honest,. Overall, we recommend Frank's, our cars are in good shspe..Thanks to Frank's."
5 star rating
Rick C. from Las Vegas on 1/31/2020 for an auto repair of their Bentley and their testimonial is:
"Please continue searching for a lesser priced used rim than the 900.00 that was found. I would like to come back and get my back right rim replaced but the 900.00 used rim found was too expensive. Thanks! Rick"
5 star rating
Jay W. from Las Vegas on 1/29/2020 for an auto service of their Land and their testimonial is:
"I don't normally leave reviews, but your team was great. They made what would have been a bad situation at other shops (dealer shops) a good outcome for myself. Adam was so on point and he kept me abreast of what was happening every step of the way and made sure I was more than satisfied with the outcome. Your team did such a good job that I told four other people about the level of service I received and they were all shocked and said they needed to use your shop as well! I must say I hesitated to share my experience with them because it would just make your shop busier and make it harder to get appointments in the future, but its hard to keep a good thing secret. Thank you so much. Multiple thumbs UP!"
5 star rating
Michael B. from Las Vegas on 1/25/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"That I am satisfied with the work and will recommend them to anyone that needs work done on their car."
5 star rating
Lily L. from Las Vegas on 1/25/2020 for an auto service of their Volkswagen and their testimonial is:
"Best service and very dependable"
5 star rating
Daniel R. from Las Vegas on 1/23/2020 for an auto service of their BMW and their testimonial is:
"Great people, work you trust, great service writer"
5 star rating
Phill G. from Las Vegas on 1/21/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent, I told my friend in Maryland, he owns Bransfiel Motors mechanic shop. He was very pleased that this is such a thorough and honest mechanic shop. So thanks again. Phil"
3 star rating
Carolann M. from Las Vegas on 1/17/2020 for an auto repair of their Jaguar and their testimonial is:
"Go here.... and you’ll be glad you did ! Couldn’t be better... couldn’t be nicer.... and customer service is off the scale GREAT ! Special thanks to Ryleigh"
5 star rating
Paula M. from Las Vegas on 1/16/2020 for an emissions test of their Audi and their testimonial is:
"Love this place. Its classy and Adam is a first rate service advisor. Will definitely recommend it."
4 star rating
Vernon F. from Las Vegas on 1/14/2020 for an auto service of their Land and their testimonial is:
"Loved the constant contact digitally with photos and explanations of diagnosis. Never had that before! Jeremy was awesome and consistent with communication and worked as hard as he could to work things out."
5 star rating
William P. from Las Vegas on 1/11/2020 for an auto service of their Toyota and their testimonial is:
"great service."
5 star rating
Bruce M. from Las Vegas on 1/10/2020 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good job"
5 star rating
Willie H. from Las Vegas on 1/10/2020 for an auto repair of their BMW and their testimonial is:
"I was very satisfied with the service rendered from the loaner given during the service and the updates during the service."
5 star rating
Mahogani M. from Las Vegas on 1/3/2020 for an auto service of their Volvo and their testimonial is:
"Excellant service"
5 star rating
Bob A. from Las Vegas on 1/1/2020 for an auto service of their Mercedes-Benz and their testimonial is:
"They do a good job on my vehicle. Have since 2006."
5 star rating
Verna T. from Las Vegas on 1/1/2020 for an auto repair of their Volkswagen and their testimonial is:
"Very satisfied!!!! The work which was performed on my car was very successful. I no longer hear that clunking noise when I go over a speed bump and my front breaks feel great too. Thanks for helping me out. Jeremy was great as well. Loved the terrific customer service I received. In addition, thanks for working with me on giving me a fair price."
5 star rating
Bill L. from Las Vegas on 1/1/2020 for an auto repair of their BMW and their testimonial is:
"Excellent all around experience. It was refreshing to come across a business where everyone was completely focused on doing their best for the customer."
5 star rating
Tawia A. from Las Vegas on 12/24/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Service quality and customer service are excellent. I have been taking my car to Frank's European since 2006."
5 star rating
Lloyd B. from Las Vegas on 12/21/2019 for an auto service of their Jaguar and their testimonial is:
"Take. Your vehicle to you guys They will take great care of you and your vehicle"
4 star rating
Jeremias E. from Las Vegas on 12/18/2019 for an auto service of their BMW and their testimonial is:
"Excellent service at all times"
3 star rating
Lionel M. from Las Vegas on 12/13/2019 for an auto service of their Land and their testimonial is:
"Thanks"
5 star rating
Deonte C. from Las Vegas on 12/12/2019 for an auto service of their Maserati and their testimonial is:
"Appreciate you guys everything is back to normal🤝"
5 star rating
Lonnie A. from Las Vegas on 12/11/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Yes great work very pleased with service thank you God Bless."
5 star rating
Gortion A. from Las Vegas on 12/6/2019 for an auto service of their Honda and their testimonial is:
"Very good"
5 star rating
Miguel Edgardo R. from Las Vegas on 12/3/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"K esmuy bueno"
5 star rating
Jobe J. from Las Vegas on 11/26/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service great people whoever washed my car needs to get a raise l was thoroughly disappointed with Fletcher Jones Mercedes-Benz I will only take my car to Frankie's joint"
5 star rating
Bruce G. from Las Vegas on 11/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"The service was was great thank very much ! Alan was great help"
5 star rating
Curtis/latasha W. from Las Vegas on 11/15/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place very nice people"
5 star rating
Charles H. from Las Vegas on 11/5/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Unknown"
5 star rating
Doug G. from Las Vegas on 11/2/2019 for an emissions test of their Mercedes-Benz and their testimonial is:
"I was very happy with the service!!! Thank You. Doug 😊😊👍👍"
5 star rating
Brad L. from Las Vegas on 11/2/2019 for an auto service of their Jaguar and their testimonial is:
"A vacuum leak that has been a long term issue and eluded the Jag dealer and others these guys found in the first visit. I'm going back for sure."
5 star rating
Steve P. from Las Vegas on 11/1/2019 for an auto repair of their BMW and their testimonial is:
"I would tell people to go see Patrick B. He’s very honest and a great worker. I take my bmw to Patrick every time it’s needs service or any issues."
5 star rating
Jason L. from Las Vegas on 11/1/2019 for an auto service of their Tesla and their testimonial is:
"really appreciated the free ride to/from home and the car wash. great service and treatment"
5 star rating
Thomas B. from Las Vegas on 10/24/2019 for an auto repair of their Lexus and their testimonial is:
"Best service EVER"
5 star rating
Diane O. from Las Vegas on 10/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great communication. Adam did a great job letting us know what was going on. Very professional. Nice atmosphere. Best car service center I have ever used. Thank you!!"
5 star rating
Arna/thomas M. from Las Vegas on 10/19/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"They always provide good service, trustful, and taking care of customers"
5 star rating
Nina B. from Las Vegas on 10/18/2019 for an auto service of their Chrysler and their testimonial is:
"Great service with a smile"
5 star rating
Sharon S. from Las Vegas on 10/13/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional, courteous, trust worthy & take great care of my car!!"
5 star rating
Ross S. from Las Vegas on 10/10/2019 for an auto service of their BMW and their testimonial is:
"Great Service"
5 star rating
Tim K. from Las Vegas on 10/8/2019 for an auto repair of their BMW and their testimonial is:
"Took my broken car from another garage after being told I need a complete new engine @ $25,000. Frank's reviewed my motor and put it back together with the same parts and it runs like a champ. Saved me a ton of $$ and they really know what they are doing. Plus, the communicate and update along the way :-)"
5 star rating
Sandra A. from Las Vegas on 10/4/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"They gave me detail analyze if my car, explain everything to me."
5 star rating
Phil C. from Las Vegas on 10/2/2019 for an auto service of their BMW and their testimonial is:
"I've owned my BMW since new and used the BMW dealer for the first 4 years as all my maintenance was free. Now that I'm paying for the servicing on my car I choose not to use the BMW dealer anymore. I chose Franks because of the good reviews and their experience with BMWs. I made an 8AM appointment for an oil change and what ever the car would need at 50K miles. I needed a ride home which they gave me after only waiting about 5 minutes. Before noon I received an email and text with pictures of the inspection they did on my car. The report was very helpful and instilled confidence in me that they had done a thorough inspection of my car. My car had no major issue but they did recommend some preventative things which I agreed to. At no time did I feel pressured into having these extra items done, it was purely my choice. When the car was ready they called and told me someone would pick me up. After an hour no one came, the shop called me and said there was some miss communication with the person that was supposed to pick me up. To make up for it the shop paid to have a Lyft bring me to their shop so I could get my car. When I arrived the service agent also reduced the price on my service bill and apologized for the mistake. Sometimes a measure of a business is how they respond when a mistake happens and in this case Franks scored an A+. I'm picky about the maintenance on my car and a big believer in preventative maintenance. I felt comfortable bringing my car here and I will again. First class customer service!!"
5 star rating
John G. from Las Vegas on 10/2/2019 for an auto service of their Ford and their testimonial is:
"Best shop in town. .....I tell everyone to go see Frank and he'll take care of you"
5 star rating
Penny B. from Las Vegas on 10/1/2019 for an auto service of their Ford and their testimonial is:
"Always caring, consistent and knowledgeable. Would reccomend because Frank's is the best."
5 star rating
Ronnie W. from Las Vegas on 9/27/2019 for an auto repair of their Audi and their testimonial is:
"To own a Mercedes, Audi or some of the other luxury euro models is not cheap. And repairs and maintenance at the dealers are absolutely outrageous. But at Frank's it is always great service, reasonable prices and whats most important to everyone, is a warranty that is unequaled in the industry! Go see them"
5 star rating
Honolito D. from Las Vegas on 9/23/2019 for an auto service of their Porsche and their testimonial is:
"Great customer service!"
5 star rating
Mac W. from Las Vegas on 9/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a lot of work done and I am happy with the way my vehicle is running."
3 star rating
Lonnie A. from Las Vegas on 9/21/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was ok the one thing is that my car was not washed after spending 3600 dollars and plan to do more business in the future. Just hope details like this one is paid attention to."
5 star rating
Robert R. from Las Vegas on 9/19/2019 for an auto service of their Jaguar and their testimonial is:
"Professional, courteous service at a high level."
5 star rating
Frank C. from Las Vegas on 9/19/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent service very professional keep up the good work"
5 star rating
Jonathan & Danita R. from Las Vegas on 9/10/2019 for an auto repair of their Porsche and their testimonial is:
"Honest and well-priced work with a sharp staff, plus, the car gets a good cleaning prior to picking it up, and shuttle service if needed."
5 star rating
Hope P. from Las Vegas, NV on 9/6/2019 for an auto service of their Porsche and their testimonial is:
"Very knowledgeable and professional business. Was very impressed with the service and help I got with Riley."
5 star rating
Jerry P. from Las Vegas on 8/29/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional and courteous, as always."
5 star rating
Bill R. from Las Vegas on 8/27/2019 for an auto service of their Volkswagen and their testimonial is:
"I would have them call Dave . He'll take care of your car like you want to keep it forever !"
5 star rating
James C. from Las Vegas on 8/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I am very pleased with the service, especially my representative technician, Christopher and others who work in the office, all very friendly and helpful!"
5 star rating
Thomas B. from Las Vegas on 8/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have been going to Frank's for 14+ yrs and would NEVER go anywhere else for service, quality parts, honesty and reliability!"
5 star rating
Rodolfo P. from Henderson on 8/15/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The best."
4 star rating
Pau S. from Las Vegas on 8/8/2019 for an emissions test of their Mercedes-Benz and their testimonial is:
"Great service honest"
5 star rating
Arsen Danielian, E. from Las Vegas on 8/5/2019 for an auto service of their BMW and their testimonial is:
"Very professional, excellent mechanical work, attentive and friendly staff. Delivered what was promised on time."
4 star rating
M Tobin N. from Las Vegas on 8/1/2019 for an auto service of their Volkswagen and their testimonial is:
"Excellent customer service, competitive pricing with quick and timely automotive service."
3 star rating
Greg P. from Las Vegas on 7/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The service is okay"
5 star rating
Dan H. from Las Vegas on 7/15/2019 for an auto service of their Jaguar and their testimonial is:
"Quality work. Clean shop. Travis was great keeping me informed of what was going on with my car."
5 star rating
Carlton/tosha M. from North Las Vegas on 7/5/2019 for an auto repair of their Jaguar and their testimonial is:
"This is the best luxury car repair business and experience. Customer service is friendly, professional and trustworthy. You get expert, reliable estimates and completion of work in a timely manner. They go over the entire vehicle inside and out with a fine-toothed comb and provide you with pictures and a list of whatever work your vehicle may need currently, as well as in the future, by email and text you when the estimate is completed. You can make decisions based on this information as to what you want done prior to authorization. This is very helpful when prioritizing your future repairs also. When I pick up my car, it's always spic and span looking beautifully ready to go! We love Frank's European Service because their workmanship is consistently, undoubtedly the best❣"
5 star rating
Teresa from Las Vegas, NV on 7/3/2019 for an auto service of their Jaguar and their testimonial is:
"Amazing Gem! They are kind and reasonable. No hard pressure up sale. The inform me of what I need and let you decide."
4 star rating
Wendell P. from Las Vegas on 6/24/2019 for an auto repair of their Volvo and their testimonial is:
"The entire staff at Franks has always been very professional, and friendly. I would highly recommend Franks European to anyone in need of what I consider to be honest and competent vehicle service."
5 star rating
Willie And Dorothy H. from North Las Vegas on 6/24/2019 for an auto service of their BMW and their testimonial is:
"They take care of their customers and they provide a detailed description of what needs to be done and what they have with photos. Even the driver seems like he remembers you."
5 star rating
Verna T. from Las Vegas on 6/22/2019 for an emissions test of their Volkswagen and their testimonial is:
"Thanks Christopher for your excellent customer service. I felt right at home. I am a former customer from when I owned a BMW. I liked and appreciated you all before and now I'm back with my VW Pasatt. I recently had my battery replaced and could not pass the smog check due to an OBD Fuel and Evap unset. Every place I took my car they said I just needed to keep driving it. I had already put 700 miles on the car since the battery was replaced with two rejected smog checks. Your technician was very confident my problem could be fixed and it was. Thanks for going above and beyond. could. I had my battery replaced and could not pass the smog check due to OBD Fuel & OBD EVAP unset. Everyone told me to keep driving my car."
5 star rating
Lonnie A. from Las Vegas on 6/20/2019 for an auto service of their Lexus and their testimonial is:
"Go there they are the best inn town."
5 star rating
Stacey E. from Las Vegas on 6/20/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank and his team do an excellent job! Their customer service rivals the dealership and so does their work...the only thing you'll miss is over paying! They are honest, transparent and very professional. If you own a luxury European vehicle and are in need of service, do yourself and your bank account a favor and take it to Frank's."
5 star rating
Richard A M. from Henderson on 6/17/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are very thorough. They look a the situation from every angle and try to come up with the most reasonable solution."
5 star rating
Myrna D. from Las Vegas on 6/16/2019 for an auto service of their Toyota and their testimonial is:
"There is no other service place to go. Frank has been keeping my 1997 Avalon running since 2000, I just brought a new RAV4 and he will be the only place I will take it for service."
4 star rating
Richard V. from Las Vegas on 6/15/2019 for an auto service of their Jaguar and their testimonial is:
"They are very concise"
5 star rating
Jeffrey L Glynn D. from Las Vegas, NV on 6/14/2019 for an auto service of their Jaguar and their testimonial is:
"Great people, great job!!"
5 star rating
Jon F. from Las Vegas on 6/13/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis is always very informative and thorough. He delivers on time! All the personal at Franks is wonderful! I would recommend them to all. Will be back for a service soon."
5 star rating
Tracie J. from Las Vegas on 6/7/2019 for an auto repair of their BMW and their testimonial is:
"Awesome"
5 star rating
Tracie J. from Las Vegas on 6/6/2019 for an auto repair of their BMW and their testimonial is:
"Its the best. Great prices. Excellent repairs. Awesome service providers."
5 star rating
Anonymous from Las Vegas, NV on 6/3/2019 for an auto service of their BMW and their testimonial is:
"Good diagnostics, high quality work!"
5 star rating
Arna M. from Las Vegas on 5/31/2019 for an auto service of their BMW and their testimonial is:
"i always recomend everybody Franks european service"
5 star rating
Joe E L I A S. from Las Vegas, NV on 5/23/2019 for an auto repair of their BMW and their testimonial is:
"I would tell them Frank's European service was very professional very personable friendly likeable and right on point"
5 star rating
Russell E. from Tolleson on 5/21/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"First time that I have taken a vehicle to Frank's. Very impressed with the customer service. Dave was very helpful and informative. They not only did the oil change, they also did a complete inspection on my vehicle. Great service."
5 star rating
Barbara M. from Las Vegas, NV on 5/16/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I would definitely recommend them, Travis kept us informed on everything they were doing. I really appreciate their help with the issue I was having with my Mini Cooper."
5 star rating
Robert H. from Las Vegas on 5/10/2019 for an auto repair of their BMW and their testimonial is:
"I would tell them the staff was friendly, helpful and that the work that was done was excellent. The wait area was clean as well as the rest rooms. The shop was so clean I think you could have eaten off of the floor."
5 star rating
Dave W. from Las Vegas on 5/10/2019 for an auto service of their BMW and their testimonial is:
"Frank and his team are always honest and diligent in their efforts! I would definitely recommend this service center over the dealerships. It’s a first class experience every time you walk through the door. Special thanks to Travis for always going the extra mile!"
5 star rating
Bernadette A. from Las Vegas on 5/10/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have always found everyone that has worked at Frank’s to be courteous, professional and knowledgeable about my particular car - a Mercedes-Benz. It took a lot for me to trust anybody with my baby, besides the dealership. Frank’s has been awesome,"
4 star rating
David W. from Las Vegas on 5/7/2019 for an auto repair of their BMW and their testimonial is:
"They are very through and do quality work."
5 star rating
Nicholas L. from Las Vegas on 5/6/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Go and don’t wait. If you haven't been yet, go fast! They have you covered, always! I had a small hick up when I picked my car up, a button fell off during service. The tech came out, tried to fix and then told my advisor and they’re fixing it when they get the button in. They never hesitate to go the extra mile. You will not find this level of service anywhere. Trust me, I have used various places and I will only have these guys take care of me from now on...."
5 star rating
Lee S. from Las Vegas on 5/3/2019 for an auto service of their BMW and their testimonial is:
"Best in town. Absolute professionalism, courtesy, and trustworthiness"
5 star rating
Phil L. from Las Vegas on 5/2/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Try them an give them a chance"
5 star rating
Anonymous from Las Vegas, NV on 5/1/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been a customer over the years when out of warranty on various vehicles that I have owned. When in a position to need service throughFrank and staff have had excellent results. Frank’s outlines the service and any reason of service needed or completed. Very satisfied with the customer service."
5 star rating
Laura from Las Vegas, NV on 4/30/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Travis was responsive, gave options, and was personable. Great quality service."
5 star rating
Tracie J. from Las Vegas on 4/29/2019 for an auto repair of their BMW and their testimonial is:
"They are excellent. Just try you will keep them as mechanics 4 ever"
5 star rating
Anonymous from Las Vegas, NV on 4/29/2019 for an auto service of their BMW and their testimonial is:
"Great"
5 star rating
Ronnie from Las Vegas, NV on 4/26/2019 for an auto service of their BMW and their testimonial is:
"I have had a lot of experiences with repair shops and mostly not so good, even with dealers. The first thing l did when going to Frank's was to ask for a tour. This will tell you a lot about the owner and what he thinks about his customers. They gave me the grand tour. I liked what l saw and heard. You can rest assured this is the place if you want HONESTY, QUALITY work at a reasonable price and a shop that warranty it's work far longer than any dealer or any other shop I've used. Go see these guys and you'll be glad you did."
5 star rating
Jerald W. from North Las Vegas on 4/25/2019 for an auto repair of their Porsche and their testimonial is:
"Quality service and an excellent customer service experience. If you drive a high end vehicle this is the place!"
5 star rating
Jerald W. from North Las Vegas on 4/25/2019 for an auto repair of their Porsche and their testimonial is:
"All of the quality of you'd expect from the dealer, but extremely more attentive and caring to your customer and their vehicle. Thank you for your quality customer service!"
5 star rating
April P. from Las Vegas on 4/25/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great service at a good price ,they give you pictures of the car inspection and tell you what is urgent and what you can watch so you can plan service"
5 star rating
Anonymous from Las Vegas, NV on 4/24/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great!!!"
5 star rating
Jonathan R. from Las Vegas, NV on 4/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional, thorough and good prices."
5 star rating
Andio P. from Las Vegas on 4/22/2019 for an auto repair of their BMW and their testimonial is:
"Awesome. Customer service are phenomenal!"
5 star rating
Douglas A. from Las Vegas on 4/18/2019 for an auto repair of their Land and their testimonial is:
"Frank’s European Service is very professional from start to finish. A great value."
5 star rating
Thomas B. from Las Vegas on 4/18/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Best in town ! Reliable , honest and uses quality parts"
5 star rating
Kelly T. from N. las Vegas on 4/17/2019 for an auto service of their Mini and their testimonial is:
"Absolutely fantastic, I felt very welcomed and taken care of throughout the entire process. I will be coming here regularly."
5 star rating
Glenn H. from North Las Vegas on 4/16/2019 for an auto service of their BMW and their testimonial is:
"Frank's is the best. This was my first visit. Travis treated me like a celebrity. Thanks Frank's...you gained a new customer."
5 star rating
Judy from Las Vegas, NV on 4/11/2019 for an auto service of their BMW and their testimonial is:
"Best in Las Vegas. Travis, et al, stayed with me until everything was resolved"
5 star rating
Ryan J. from Las Vegas on 4/8/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"It’s the best you can get handle everything for me and I understood what what’s going on explain thing clear thank you great service."
5 star rating
Martin from Las Vegas on 4/3/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I worked with Travis. He was very nice and helpful, always went extra mile to help me find the best solution for the best price. I think they all are great team of nice people and great specialists. Definitely recommending them to those who needs reliable solution for their vehicles. Thank you guys."
5 star rating
Ken H. from Las Vegas on 4/1/2019 for an auto service of their Audi and their testimonial is:
"Great crew. Knowledgeable, professional. The quality of the work is awesome. The TT runs better now, than it ever has. The warranty offered on your work creates peace of mind. We’ll be returning for all necessary repairs and maintenance on our vehicles."
5 star rating
Jesse from Las Vegas, NV on 3/22/2019 for an auto service of their Audi and their testimonial is:
"They do great work, show you detailed reports with pictures, dealers dont do that. I took my bmw to dealer for wattanty work and they said a bushing needed replacement. Took it to Franks, they investigated, took pics, there was no problem. Thanks Franks for always being trustworthy and someone I can trust. I’ve used Franks for both my bimmers, maintenance and large repair, always happy with results."
5 star rating
Tracie J. from Las Vegas on 3/21/2019 for an auto service of their BMW and their testimonial is:
"Excellent work and Excellent customer service. The prices are amazing. I will be utilizing their service regularly from now on.. Dave is the nicest service man ever. Ive found my new mechanics. 😁 Thanks Frank European Auto."
5 star rating
Ron S. from Las Vegas on 3/20/2019 for an auto service of their BMW and their testimonial is:
"They will get the job done right the first time."
5 star rating
Gina B. from Las Vegas on 3/19/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The best customer service I've ever received, not just from a dealership or service shop, but pretty much anywhere. I'm so impressed with how nice the guys are, how thorough the information is they share with the customers, and how easy you make the entire process."
5 star rating
Richard A M. from Henderson on 3/15/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I wouldn't and do not hesitate to recommend Frank's European Service. Their customer services is top notch. Dave Ellis always kees me updated on the progress of the service being performed, and while I've never met the technicians who work on my car I feel they do an excellent job. It is always fun to drive my car after it has been serviced because it runs smoother and seems to accelerate quicker. Thank you"
5 star rating
Glen M. from Las Vegas on 3/13/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis is the absolute best"
5 star rating
George A B. from Las Vegas on 3/6/2019 for an auto repair of their Rolls-Royce and their testimonial is:
"Don’t go anywhere else!"
5 star rating
Anonymous from Las Vegas, NV on 3/5/2019 for an auto service of their Rolls-Royce and their testimonial is:
"Great job on the car and customer services"
5 star rating
Larry from Las Vegas, NV on 2/25/2019 for an auto service of their Rolls-Royce and their testimonial is:
"They’re someone you can take your car and know they going to give you the truth and best service. Thanks Franks."
5 star rating
D. H. from North Las Vegas on 2/21/2019 for an auto service of their BMW and their testimonial is:
"They are very professional and friendly. They go the extra mile to see that your needs are met. They also keep you informed on the progress of your automobile."
5 star rating
Greg S. from Las Vegas on 2/20/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank is always on top of pre maintenance. That's a good thing if want to avoid excessive wear and unnecessary repairs, just listen to his advice"
5 star rating
Laura A. from Las Vegas on 2/13/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Simply the BEST!!"
5 star rating
John D. from Las Vegas on 2/8/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Top quality work with the best team (Dave E. & Patrick)."
5 star rating
Michael K. from Las Vegas on 2/5/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"The best. I trust them to do the job."
4 star rating
Troy from Las Vegas on 2/1/2019 for an auto repair of their Audi and their testimonial is:
"Great customer service, but only stock repairs with factory parts."
5 star rating
Anonymous from Las Vegas, NV on 2/1/2019 for an auto service of their Audi and their testimonial is:
"Great service"
5 star rating
Richard M. from Henderson on 1/31/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have always found the work done by Frank's staff to be professional and thorough."
5 star rating
Gregory S. from Las Vegas on 1/31/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great auto service and top quality repairs. An owner who will bind over backwards to give those level of services"
5 star rating
Orie M. from Las Vegas on 1/21/2019 for an auto service of their Audi and their testimonial is:
"It was very professional experience, everyone so nice. Thanks"
5 star rating
Janet I. from Las Vegas on 1/18/2019 for an auto repair of their BMW and their testimonial is:
"This was my first time taking my car into Frank's European Service and Travis was amazing. He was knowledgable, accommodating, went above and beyond, prompt with his recommendations for my car and just plain nice!! We were very pleased with our experience."
5 star rating
Jen A. from Las Vegas on 1/11/2019 for an auto repair of their Dodge and their testimonial is:
"Franks European Service never disappoints. Our vehicles are serviced efficiently by a quality and friendly staff. We wouldn’t go anywhere else."
5 star rating
Robert T. from Las Vegas on 1/10/2019 for an auto repair of their BMW and their testimonial is:
"Exceptional work. Busy shop with experience."
5 star rating
Penny from Henderson on 1/8/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"As always the best. Very consistent, takes care of their customers and excellent work. I would recommend Frank's to take care of all your automotive needs."
5 star rating
Anonymous from Las Vegas, NV on 12/20/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied"
5 star rating
Thomas B. from Las Vegas on 12/19/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"I have a friend who uses another mechanic who is a little less costly and his cars are always in the shop. Frank uses quality parts so my car is in and out quickly and has never had to be reserviced for the same issue ever."
5 star rating
Andrea G. from Las Vegas on 12/18/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Genuine Caring Employees as well as the owner. A True Pleasure Knowing I am in Safe Hands here👍"
5 star rating
Selene P. from Las Vegas on 12/18/2018 for an auto repair of their BMW and their testimonial is:
"I’ve only used their services once but found them to provide excellent customer service. Workmanship is great so far. I would definitely recommend them!"
5 star rating
John H. from Las Vegas on 12/12/2018 for an auto repair of their Land and their testimonial is:
"Excellent service and honest."
5 star rating
Bill R. from Las Vegas on 12/9/2018 for an auto service of their Volkswagen and their testimonial is:
"Great people -- you can trust the service !"
5 star rating
Sam K. from Las Vegas on 12/6/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Honesty and fairness ."
5 star rating
Lorraine from Las Vegas, NV on 11/28/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Travis was top of his d updates, excellent service."
5 star rating
Jim N. from Las Vegas on 11/26/2018 for an auto service of their BMW and their testimonial is:
"I'm completely satisfied with the services performed. The visual report and recommendations is a plus."
5 star rating
J. R. from Las Vegas on 11/18/2018 for an auto service of their Porsche and their testimonial is:
"Very professional and thorough. Thanks."
5 star rating
Sam W. from Las Vegas on 11/17/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Fair price, excellent service, expert technicians, and honest representatives. What more could you ask for? I am a happy camper."
5 star rating
Dr. George A B. from Las Vegas on 11/16/2018 for an auto repair of their Rolls-Royce and their testimonial is:
"I constantly tell people about the work Frank's EU Svs has done on my Rolls-Royce. The care is difficult to work on and Frank's always comes through/"
5 star rating
Arna M. from Las Vegas on 11/16/2018 for an auto service of their Rolls-Royce and their testimonial is:
"Highly recommend"
5 star rating
Gustavo V. from Las Vegas on 11/16/2018 for an auto repair of their BMW and their testimonial is:
"Great service. They told you what they were going to do and did it. Always on top of everything. Really made one feel welcomed"
5 star rating
Paul B. from Las Vegas on 11/15/2018 for an auto service of their Porsche and their testimonial is:
"Received best customer service experience in a very long time. Nice to know a company still believes good service and a friendly staff still matters,"
5 star rating
Kekoa S. from N. las Vegas on 11/6/2018 for an auto repair of their BMW and their testimonial is:
"Great"
5 star rating
Bobby M. from Las Vegas on 10/21/2018 for an auto repair of their BMW and their testimonial is:
"I had an excellent experience with Frank's from the very first call. The customer service I received from Travis was impeccable, and I will certainly return in the future for my vehicle's service needs."
5 star rating
Jerry from Las Vegas, NV on 10/10/2018 for an auto service of their BMW and their testimonial is:
"Very friendly and professional."
5 star rating
Bernadette A. from Las Vegas on 10/5/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Franks always goes above and beyond in trying to provide the best of service."
5 star rating
Kenneth S. from Las Vegas on 10/3/2018 for an auto service of their Jaguar and their testimonial is:
"Excellent work excellent customer service I will use this shop in the future most people with a car that cost over $100,000 will only use the dealer I feel the work performed was just as good if not better than the dealer thanks for a great job. Kenneth Steel"
5 star rating
Elizabeth R. from Henderson on 9/28/2018 for an auto service of their Volkswagen and their testimonial is:
"I would tell them Travis was amazing. He took the time to discuss every option with me and gave me an honest opinion, which I work in the business and that is so greatly appreciated. Very comparable prices. Just the quality of service mad me very happy. I would definitely recommend and already have to Frank’s"
5 star rating
Willie And Dorothy H. from North Las Vegas on 9/28/2018 for an auto repair of their BMW and their testimonial is:
"They inform you about the needs of your car. They are very professional and friendly at the same time."
5 star rating
Dennis F. from Las Vegas on 9/13/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service!!"
5 star rating
Gregory S. from Las Vegas on 8/28/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Mr. & Mrs. Scandura personally operates the remarkable "Franks" European auto Service on a personal daily basis. Giving every customer the most professional one on one attentive care as needed to be the most honest and reliable auto repair service you can find."
5 star rating
John D. from Las Vegas on 8/20/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Dave is the best.....we're always on the same page with my vehicle needs."
5 star rating
Wendy M. from Las Vegas on 8/20/2018 for an auto repair of their Volkswagen and their testimonial is:
"I would absolutely recommend them, friendly, efficient, clean, price was the best I found.. thank you . Dave was amazing and everyone was friendly"
5 star rating
Jasmin G. from Las Vegas on 8/16/2018 for an auto repair of their Land and their testimonial is:
"The best service I’ve ever received I’m a customer for life ☺️☺️☺️"
5 star rating
Steven M. from Las Vegas on 8/13/2018 for an auto repair of their BMW and their testimonial is:
"No one ever wants to pay a lot of money for vehicle repairs so when you do, you need to get servicing from a trusted establishment. It is that trust that keeps me coming back to Franks. Sometimes getting your car right takes longer than expected. Frank and his staff go the extra mile to find the problem(s) explain them to you and insure your satisfaction. I am a very satisfied customer."
5 star rating
Judy S. from Las Vegas on 8/6/2018 for an auto repair of their Land and their testimonial is:
"Quality is excellent."
5 star rating
Judy S. from Las Vegas on 8/6/2018 for an auto repair of their Land and their testimonial is:
"Quality is excellent. Thomas was excellent, very respectful, I trust my car with Frank's mechanics and reps. I found a home for my car. Thank you."
5 star rating
Dara from Las Vegas, NV on 8/6/2018 for an auto service of their Land and their testimonial is:
"Excellent customer service. They are conscientious and do good work. They work hard to make the customer happy with the end result."
5 star rating
Arna from Las Vegas, NV on 8/6/2018 for an auto service of their Land and their testimonial is:
"The best service in town"
5 star rating
John H. from Las Vegas on 8/1/2018 for an auto service of their smart and their testimonial is:
"I highly recommend them for any vehicle service."
5 star rating
Brenda from Las Vegas, NV on 7/27/2018 for an auto service of their smart and their testimonial is:
"My car runs beautiful! Thanks to the great team."
5 star rating
Alan P. from Henderson on 7/25/2018 for an auto repair of their Land and their testimonial is:
"Awesome thank you gays"
5 star rating
Ken S. from Las Vegas on 7/25/2018 for an auto service of their Volkswagen and their testimonial is:
"Very professional and knowledgeable."
5 star rating
Dave Is My Service P. from Las Vegas, NV on 7/24/2018 for an auto service of their Volkswagen and their testimonial is:
"That I am always satisfied with the work done to my car Dave is my service person u"
5 star rating
Jung P. from Las Vegas on 7/22/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Honest people and do good work"
5 star rating
Jj from Las Vegas, NV on 7/16/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Great people good work trustworthy"
5 star rating
Lauren N. from Nothh Las Vegas on 6/25/2018 for an auto service of their Lincoln and their testimonial is:
"My car overheated one day and by shear luck, I parked it at Frank's. The customer service and quality of work was absolutely amazing! From the initial call to see if they would accept my car (its domestic) up until I picked it up. I wish all auto service centers were as efficient and honest as Frank's. I'm so pleased with my experience, I'm considering buying a European vehicle just so I can take it to them. Of course Frank said that wasn't necessary. I love this place and I'll definitely be back."
5 star rating
Brigitte from Las Vegas, NV on 6/20/2018 for an auto service of their Lincoln and their testimonial is:
"We are very happy with our experience- it was very professional and excellent customer service thank you very much for everything"
5 star rating
Roseann B. from Las Vegas on 6/5/2018 for an auto service of their Toyota and their testimonial is:
"This absolutely the best shop I have ever worked with to keep my truck running the best possible. They always give me a quote and that ends up being the cost, no hidden extras. The work they have done to my truck is the best I have experienced."
5 star rating
Joe D. from Las Vegas on 5/31/2018 for an auto repair of their Audi and their testimonial is:
"Took my wife’s Audi to Frank’s for air suspension issue which the local Audi service dept left me with the feeling that they were not troubleshooting correctly. Frank’s found the issue quickly (it as not what the Audi guys were going to replace). Very complicated repair and done perfectly"
5 star rating
Jessica B. from Las Vegas on 5/17/2018 for an auto service of their Porsche and their testimonial is:
"No question!! Frank’s is the BEST service shop in town!! Over the moon happy with everything. Thank you Team Frank!"
5 star rating
Guy J. from Las Vegas on 5/8/2018 for an auto repair of their Jaguar and their testimonial is:
"Do it once Do it right are Frank MOTO, always fixe the first time. Thanks"
5 star rating
Elaine W. from Las Vegas on 4/19/2018 for an auto repair of their Volvo and their testimonial is:
"Our daughter recommended Frank's and we would gladly recommend them to others. Clean, attractive entry. Complete diagnostics preformed, recommendations communicated, thorough description of work preformed with clarity. Pleasing experience."
5 star rating
Gary S. from Las Vegas on 4/15/2018 for an auto service of their Volvo and their testimonial is:
"A couple of weeks ago, I took my 2006 Volvo Ocean Race Edition to Frank's European. Our car only has about 82,000 miles, however I had a lot of deferred maintenance that required repair. Dave suggested a diagnostic test on the vehicle. I had taken it in because the car had a vibration while driving. I cannot say enough about this company. They provided me with a list of items that the car needed, including a front wheel bearing. I would like to thank Frank's Automotive and Dave for providing me with excellent service. The car now runs like new with no front end noise. Thank you Frank and Dave for your excellent service. You are now my repair/service shop."
5 star rating
Dan B. from Las Vegas on 4/11/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Best auto service I’ve had in 42 years of car ownership. Travis gave me a first-class welcome- and Dave Ellis is a customer service god."
5 star rating
Jeff D. from Las Vegas on 4/9/2018 for an auto repair of their Triumph and their testimonial is:
"Very friendly and knowledgeable. Thanks"
5 star rating
Anonymous from Las Vegas, NV on 4/5/2018 for an auto service of their Triumph and their testimonial is:
"Outstanding customer service and communication"
5 star rating
James F. from Las Vegas on 3/26/2018 for an auto service of their BMW and their testimonial is:
"Dave was excellent to work with"
5 star rating
Pate T. from Las Vegas on 3/22/2018 for an auto service of their BMW and their testimonial is:
"Absolutely NO Complaints !"
5 star rating
Tawia A. from Las Vegas on 3/18/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank's European Service's quality of work and customer service is excellent."
5 star rating
Andrew G. from Las Vegas on 3/13/2018 for an auto repair of their Audi and their testimonial is:
"Excellent value"
5 star rating
Greg S. from Las Vegas on 2/23/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"They will fix the problem."
5 star rating
Greg S. from Las Vegas on 2/23/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"They will fix the problem!"
5 star rating
A. B. from Las Vegas on 2/6/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are not pushy and explain each and every issue with the customer. No service is completed without your permission. The staff is friendly and personable. I called Jason the wrong name of James and he made a joke about it but I felt so bad I had called him the wrong name..I was so embarrassed. So JAMES hopefully this will be printed so you get a public apology....so sorry and thank you for making me laugh!"
5 star rating
Taryrece S. from Las Vegas, NV on 1/27/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service at Frank’s is absolutely incredible. I can’t express how pleasant it was working with these professionals. Special thanks to Jayson. He will exceed any and all of your expectations."
5 star rating
Mona B. from Las Vegas, NV on 1/22/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"As a first time customer, I was happy with every aspect of my service. My Service Advisor, Dave was very attentive & professional. The text reports of the various stages of the service was expressive. Prices were fair. I highly recommended everyone to check them out. before going elsewhere."
4 star rating
Paiboon C. from Las Vegas on 1/19/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Good job"
5 star rating
Michael C. from Las Vegas on 12/31/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"It's a very friendly atmosphere and we felt welcome. The service advisor was very outgoing. The service was well done and reasonably priced. No pressure at all to have extra work done. That alone is enough reason to go back. My wife loved the complimentary car wash!"
5 star rating
Myrna D. from Las Vegas on 12/7/2017 for an auto service of their Toyota and their testimonial is:
"I would have to say "What are you waiting for" make an appointment now. I can't say enough good things about Frank, Debbie and their whole staff. If you are a single woman they are the only place to go, you can rust them to be honest with you. After almost 20 years of going to them I probably sound like a broken record but I love the whole operation."
5 star rating
Marios S. from Flagstaff on 11/28/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"Beyond excellent!"
5 star rating
Roseann from Las Vegas, NV on 11/22/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can recommended Frank's for anything you can afford to do"
3 star rating
Charles V. from Las Vegas on 11/22/2017 for an auto service of their BMW and their testimonial is:
"The service was good until I got my vehicle home and opened the trunk and found parts that were not put back on the car."
5 star rating
Andrew G. from Las Vegas on 11/22/2017 for an auto repair of their Audi and their testimonial is:
"Helpful and professional"
5 star rating
Rosezan from Las Vegas, NV on 11/22/2017 for an auto service of their Audi and their testimonial is:
"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can not recommended Frank's for anything you can afford to do"
5 star rating
Dan B. from Las Vegas on 10/24/2017 for an auto service of their BMW and their testimonial is:
"Outstanding people and quality service."
5 star rating
Anonymous from Las Vegas, NV on 10/22/2017 for an auto service of their BMW and their testimonial is:
"great shop, I feel very safe sending my wife there, always upfront and transparent."
5 star rating
Anne G. from Las Vegas on 10/18/2017 for an auto repair of their BMW and their testimonial is:
"I’m rate Frank’s European service as A-plus. Randy and Dave are first class in customer care. I have a 17 year old BMW and they have taken excellent care of my car for this past several years. Their service is fast fair and efficient with pricing competitive. I highly recommend Frank’s European Service."
5 star rating
Bill R. from Las Vegas on 10/17/2017 for an auto repair of their Volkswagen and their testimonial is:
"Dave never gives up. The car ruins better than new and it's 11 years old."
5 star rating
Veronica E. from Las Vegas on 10/13/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"Quick and efficient service. 100% better and fair pricing and service than the overly marketed local competitor!"
5 star rating
Christopher L. from North Las Vegas on 9/14/2017 for an auto repair of their BMW and their testimonial is:
"I was extremely pleased with the service and the feedback at Frank's. Prices are reasonable and the facility was State of the Art."
5 star rating
Susan K. from Las Vegas, NV on 9/13/2017 for an auto service of their BMW and their testimonial is:
"I would highly recommend Frank's European Service to anyone who needs to have car repairs. They go above and beyond in customer service. They have fair pricing for their services. I like the photos they send after each inspection. It gives me an extra piece of mind knowing that the service was actually performed as requested."
5 star rating
Will E. from Las Vegas on 9/5/2017 for an auto service of their BMW and their testimonial is:
"Frank's provides top notch service at reasonable prices."
5 star rating
Sharon S. from Las Vegas on 8/8/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Good quality, professional, friendly personnel. Always happy to answer my questions regarding recommended repairs on my vehicle. Reliable service & really care about their customers!??"
5 star rating
Thom P. from Las Vegas on 8/2/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest people, don't do work without consulting you. offer solutions to repairs that are down the road a bit. pleasant environment. offer shuttle service to work. fair prices. very consistent."
3 star rating
Yared from Las Vegas, NV on 8/2/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Over priced jiffy lube service. I went back to the dealer for better price and service"
5 star rating
Edward Z. from Las Vegas on 7/24/2017 for an auto repair of their BMW and their testimonial is:
"There was an issue with the car's window tinting and Frank's folks were great. It is rare to be very pleased with a situation that starts with an unacceptable outcome, but goes on to work hard to recover trust and satisfaction. Rare in this industry! They really exceeded expectations."
4 star rating
Micheal P. from Las Vegas on 7/11/2017 for an auto repair of their Volkswagen and their testimonial is:
"Quality of work is excellent, be prepared to leave your vehicle there for awhile though."
5 star rating
Jlf from Las Vegas, NV on 7/6/2017 for an auto service of their Volkswagen and their testimonial is:
"I drive a BMW product so have had several BMW kind of days and I'm afraid that Frank and his shop had to share in some of my misery unfairly that said Frank and is team are the best and I should have maintained the confidence I have always had in their work. Thanks to everyone !"
5 star rating
Bill R. from Las Vegas on 7/1/2017 for an auto repair of their Volkswagen and their testimonial is:
"Best place in town"
5 star rating
Dan B. from Las Vegas on 6/23/2017 for an auto repair of their BMW and their testimonial is:
"Great service and very responsive."
5 star rating
John D. from Las Vegas on 6/19/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"I've never been disappointed from any repairs, Patrick's knowledge and expertize is the best."
5 star rating
Terre B. from Las Vegas on 6/18/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"One receives excellent and caring service."
3 star rating
Edward Z. from Las Vegas on 6/15/2017 for an auto service of their BMW and their testimonial is:
"Do not have any window tinting there. It was twice as expensive as other options and I have to have it redone, because there are flaws and bubbles in the windows. I had to rent a car because they had my car for a week. When I turned the rental back in, my car was still not ready. So Frank's "rented" me a loaner. Randy was great and did not charge me, but overall, I would have issues recommending Frank's."
5 star rating
Myrna D. from Las Vegas on 6/14/2017 for an emissions test of their Toyota and their testimonial is:
"I always tell people if they have a car type that Frank's works on then they had better start going there because they will never get better or a more honest auto repair shop in the country. I have been taking my car to Frank for almost 20 years and I am just amazing that the service just gets better. I love Frank and Debbie and their whole crew. Thank you guys."
5 star rating
Barbara S. from Las Vegas on 6/9/2017 for an auto repair of their BMW and their testimonial is:
"I would and have told them I have always received fabulous service. The building and outside is always clean. Employees are always friendly and never try to rush. Since my BMW went out of warranty, this is the place to go."
5 star rating
Kelly from Las Vegas on 6/8/2017 for an auto service of their Volkswagen and their testimonial is:
"Excellent. They will treat you with respect and take good care of your vehicle. I love how they worked around my schedule, too. The courtesy shuttle makes the experience so convenient."
5 star rating
Charlie S. from Henderson on 6/6/2017 for an emissions test of their Mercedes-Benz and their testimonial is:
"I have said it before and I will say it again, Frank is the only one I trust with my car. I feel safe with my vehicle in his hands! Thanks again for the education and pictures to help understand what is going on with my car! I will never go anywhere else"
5 star rating
Dan B. from Las Vegas on 6/2/2017 for an auto service of their BMW and their testimonial is:
"I definitely would recommend."
5 star rating
Willie from Las Vegas, NV on 5/23/2017 for an auto service of their BMW and their testimonial is:
"Frank's European Service explained everything that our car and everything was handled in a courteous and professional manner."
5 star rating
Darryl A. from Las Vegas on 5/18/2017 for an auto repair of their Jaguar and their testimonial is:
"The most thorough and honest mechanic I've ever been to. They are not the most inexpensive shop in town...but trust me...you get what you pay for. Great service!"
5 star rating
Myrna D. from Las Vegas on 5/12/2017 for an auto repair of their Toyota and their testimonial is:
"It is so refreshing to know that even after going to Frank's for almost 20 years I can still receive the same awesome service that I did when I first started using their services. Frank, you and Debbie and your staff are a cut above any one else in the business."
5 star rating
Anne G. from Las Vegas on 5/12/2017 for an auto repair of their BMW and their testimonial is:
"Frank and his crew take very good care of my 15 year old BMW. I choose to drive this older car and am able to do that because I can take it to Frank's for routine and extra type maintenance. His staff and crew are exceptionally nice and attentive. I can justify spending money on a car this old because the prices at Frank's auto are reasonable and the work is guaranteed."
5 star rating
John D. from Las Vegas on 4/28/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"I have recommended to my friend for the great customer service, Patrick's knowledge and his quality of work is outstanding."
5 star rating
Daisy from Las Vegas, NV on 4/27/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Good communication with service advisor. I found him honest and trustworthy"
5 star rating
Guy J. from Las Vegas on 4/24/2017 for an auto service of their Jaguar and their testimonial is:
"They will get you a full vision of the state of your car health, so you make the best decision about any repairs that need to be done."
5 star rating
Karen from Las Vegas, NV on 4/18/2017 for an auto service of their Jaguar and their testimonial is:
"It is always exceptional."
5 star rating
Robert S. from Las Vegas, NV on 4/5/2017 for an auto service of their Jaguar and their testimonial is:
"Excellent service and care of my vehicle!"
5 star rating
Kirby B. from Las Vegas on 4/2/2017 for an auto service of their BMW and their testimonial is:
"Great work at a good price."
5 star rating
Charlotte D. from Las Vegas on 3/30/2017 for an auto repair of their BMW and their testimonial is:
"Excellent customer service with great turn around time on repairs."
5 star rating
Mark from Las Vegas, NV on 3/23/2017 for an auto service of their BMW and their testimonial is:
"Frank's is the best. Their honesty, reasonable pricing and professionalism is second to none!"
5 star rating
Jesse from Las Vegas, NV on 3/15/2017 for an auto service of their BMW and their testimonial is:
"They ate great, honest, and provide better service than the dealer."
5 star rating
Anonymous from Las Vegas, NV on 3/9/2017 for an auto service of their BMW and their testimonial is:
"Very good place to take the automobile for maintenance."
5 star rating
Myrna D. from Las Vegas on 2/27/2017 for an auto repair of their Toyota and their testimonial is:
"Frank runs such an honest shop. I did not know that the work I needed was under warranty, and would have not known except they called me and said don't worry about the cost of this repair as it is all covered by warranty. I don't know of another shop in town that would have done the same. This whole team is the very best there is"
5 star rating
Joel G. from Henderson on 2/7/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"They are the best! I should have used them a long time ago."
5 star rating
Dee D. from Las Vegas, NV on 1/28/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"During my service I was informed throughout the time my car was in the shop. Leonard sent me updates by text with a time frame for completion along with costs. He gave me a car to use while my car was being serviced. The cost of service was affordable, convenient and the customer service was exceptional!"
5 star rating
Bill R. from Las Vegas on 1/28/2017 for an auto repair of their Volkswagen and their testimonial is:
"Dave is great. He made me feel welcome and well informed."
5 star rating
Willie from Las Vegas, NV on 1/13/2017 for an auto service of their Volkswagen and their testimonial is:
"The service was done in a timely manner. We shuttle service provided was just what we needed."
5 star rating
Jim B. from Las Vegas on 1/9/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"I came to your facility to replace a headlight. Leonard checked records and found it was still under warranty so no charge. I appreciate your honesty!"
5 star rating
Jamie from Las Vegas, NV on 1/5/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"The customer service was great! We were quoted one price and they ended up getting done faster then they thought so it ended up being less and we got an oil change! We will def come back!"
5 star rating
Rigo from Las Vegas, NV on 12/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They are my number one choice when it comes to taking care of my Merc service needs."
5 star rating
Karen W. from Las Vegas on 12/19/2016 for an auto service of their GMC and their testimonial is:
"Working with the team at Frank's, can be sumed up simply, complete trust."
4 star rating
Sean M. from Las Vegas, NV on 12/13/2016 for an auto service of their GMC and their testimonial is:
"Frank's is an honest shop, and they care about doing good work. In the process of repairing and electrical issue, a separate electrical issue was created, and we did not discover it until we got the car home. We took the car back to Frank's and they repaired the issue, filled the car up with gas, and delivered it back to us. We will use them again."
5 star rating
J F. from Las Vegas on 12/8/2016 for an auto repair of their Mini and their testimonial is:
"I trust them to service my car honestly."
5 star rating
James F. from Las Vegas on 12/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Trust them to repair my car honestly."
5 star rating
Denise B. from Henderson on 12/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only place I take my car for service."
5 star rating
Andrew P. from Las Vegas on 12/2/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Top notch service and customer service is awesome!"
5 star rating
Sharon from Las Vegas, NV on 11/30/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them about the blatant bigotry, I experience. And to never let Leonard be involved with them"
5 star rating
Karina V. from Las Vegas on 11/30/2016 for an auto repair of their BMW and their testimonial is:
"great service and prices. my car is running great again."
5 star rating
Lou D. from Las Vegas on 11/18/2016 for an auto repair of their Toyota and their testimonial is:
"They are the best in town. They value their customers and take pride in their work."
5 star rating
Anonymous from Las Vegas, NV on 11/15/2016 for an auto service of their Toyota and their testimonial is:
"honest service and friendly service personnel"
5 star rating
Paul from Las Vegas on 11/4/2016 for an auto repair of their Dodge and their testimonial is:
"Tracy was knowledgeable, pleasant, and overall very great"
5 star rating
Sylvia C. from Voorheesville on 10/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Fast, efficient service. Feel they are trustworthy and the 3 year or 36,000 mile warranty is a plus. That shows that they have confidence in the work they perform."
5 star rating
Lynn M. from Las Vegas on 10/18/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Highly skilled and honest"
5 star rating
Kim O. from Las Vegas on 10/12/2016 for an auto repair of their Infiniti and their testimonial is:
"The Staff is very helpful and always go's out of their way to get the best repairs for the best cost and for the top performance for my vehicle needs. The staff is very friendly and makes you feel like family. God bless them all with prosper and Good health."
5 star rating
James F. from Las Vegas on 10/7/2016 for an auto service of their Mini and their testimonial is:
"Honest people straight forward with repair recommendations and work performed high quality they fixed my oil leak."
5 star rating
David S. from N. las Vegas on 10/4/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"That it was great and I would rather take it there than the dealership"
5 star rating
Ellen B. from Henderson on 10/3/2016 for an auto service of their Porsche and their testimonial is:
"I would highly recommend Frank Mercedes for good work and a excellent shop and courtesy."
5 star rating
Gener P. from Las Vegas, NV on 9/28/2016 for an auto service of their Porsche and their testimonial is:
"Friendly and courteous Customer Service makes me feel welcome. AAA quality of work and service, when you pick up your vehicle it always look fresh and clean. More power guys !"
5 star rating
Lynn M. from Las Vegas on 9/24/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent and honest. Can find hard to get parts."
5 star rating
Mark G. from Henderson on 9/16/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good work and prompt delivery"
5 star rating
Penny S. from Las Vegas on 9/14/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them (and I do tell them) of the confidence I have in Frank's and have had for many years"
5 star rating
Dave H. from Las Vegas on 9/14/2016 for an auto service of their BMW and their testimonial is:
"Very professional and everything was well explained Leonard was easy to deal with and very helpful"
5 star rating
Michael M. from Henderson on 9/7/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent, honest and fast."
5 star rating
Myrna D. from Las Vegas on 9/4/2016 for an auto repair of their Toyota and their testimonial is:
"Over the top. I have been a customer for 17 years and I have never been let down by the quqlity of work or the customer service. They don't come any better."
5 star rating
Gener Pineda 05 E 5. from Las Vegas, NV on 9/2/2016 for an auto service of their Toyota and their testimonial is:
"Customer service is A1, Service advisor David was outstanding very honest and made me feel like family... The job was perfect from day one to finish. I will definitely recommend to all my friends and family."
5 star rating
Jt M. from Las Vegas on 8/29/2016 for an auto repair of their Jaguar and their testimonial is:
"Great service for highe end automobiles."
5 star rating
Karen S. from Las Vegas on 8/25/2016 for an auto service of their smart and their testimonial is:
"I really enjoyed dealing with Leonard. After my first contact with him, I feel like I have known him a very long time. He's a real people person and made me feel real comfortable. I was also given a ride home and picked up by Greg, when my car was ready. I arrived back to a very clean vehicle, ready to drive away. My experience was wonderful and I will definitely be coming back."
5 star rating
John D. from Las Vegas on 8/25/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have talked and recommended Frank's to a friend for his '98 Audi. He is constantly looking around for a reliable mechanic, just as I was before I discovered Frank's. Hopefully, he will heed my advice."
5 star rating
Marie S. from Las Vegas on 8/20/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"At Frank's you truly feel like a welcome client from the greeting that you receive as soon as you step inside to the quality of service."
5 star rating
Robert from Las Vegas, NV on 8/10/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only maintenance shop in Las Vegas that I trust with my car. The work is exceeds dealer quality and at a fair and reasonable prices."
5 star rating
John D. from Las Vegas on 8/10/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"With Leonard in the front and Patrick in the back, you can't ask for any better service and expertise."
5 star rating
Nelson V. from Las Vegas on 8/4/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Yes I will recommend"
5 star rating
Daniel Z. from Las Vegas on 8/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Great mechanical and customer service."
5 star rating
Thomas M. from Henderson on 7/29/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I'd highly recommend them. Service is excellent. Done quickly and efficiently."
5 star rating
Willie H. from Las Vegas on 7/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank has been servicing my vehicles for a very long time and I am very satisfied with the quality of service I have received over the years."
5 star rating
George C. from Henderson on 7/8/2016 for an auto service of their Jaguar and their testimonial is:
"Dave was awesome! He made me feel like we were old friends. It doesn't get any better than that."
5 star rating
Glen K T. from Henderson on 7/4/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"A much better experience than the dealership in both cost and service."
5 star rating
David M. T. from Henderson on 6/27/2016 for an auto repair of their BMW and their testimonial is:
"The customer service reps have always been top notch in that they are knowledgeable, congenial and focused on getting my service needs addressed. They are also forthright on telling me what I will be looking at and not what I want to hear necessarily. Towards this, they thoroughly review every item on my estimate making sure I understand the work involved and the time frame I may expect it to be done in. The work required is further supported by actual photos of my vehicle depicting the areas requiring servicing. This adds to the transparency of Frank's business model and practices. Never once had I had any surprises in the outcomes nor have I ever had to make a turnaround visit to tweak of redo work performed. I continue to be very pleased and impressed with Frank's and its staff and do not hesitate to make them my go-to service for repairs and maintenance."
3 star rating
Anonymous from Las Vegas, NV on 6/27/2016 for an auto service of their BMW and their testimonial is:
"Friendly customer service reps who explain every detail of the work to be performed. Items needing service are supported by actual photos of the affected areas of your vehicle adding greatly to the level of transparency in their business practices. All work performed on my car has never required a turnaround visit to tweak or redo services done."
5 star rating
Rev. Rob W. from Las Vegas on 6/22/2016 for an auto service of their Cadillac and their testimonial is:
"Amazing service and honest business practices. Best repair shop in Las Vegas."
5 star rating
Jennifer K. from Las Vegas on 6/20/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have already been telling everyone I know what amazing service I received. Frank's didn't have to honor the warranty that was 1 month past the date but they chose to. I cannot express enough what wonderful customer service they gave me. It was truly a blessing. Thank you so much!!"
5 star rating
Myrna D. from Las Vegas on 6/18/2016 for an auto service of their Toyota and their testimonial is:
"How many ways are there to say great, excellent, outstanding. After having my cars serviced by Frank for 17 years I know I sound like a broken record, but they are the greatest. Always keep you informed on the progress of your car and always have it ready as promised."
5 star rating
Mrs.hobbs from Las Vegas, NV on 6/12/2016 for an auto service of their Toyota and their testimonial is:
"They do good job,excellent service :-)"
5 star rating
James Brown from Las Vegas on 6/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Go and save money. In fact, a friend of mine owns a SL500, who I recommended he visit Frank's. He usually goes to another Mercedes Benz shop and wanted to try a new place. He was a bit disappointed in the his previous shop. I also went there for a oil change special and not been back since then. They have sent many emails asking for a return for service. I may return to their shop only if I get an offer that I can't refuse. Otherwise I will go to Frank's."
5 star rating
Judy H. from Las Vegas on 6/6/2016 for an auto service of their Mini and their testimonial is:
"Excellent service, no surprises. Everything was checked and all needed work was done promptly. It helped they have rental cars. I was able to have no interruptions with my day-to-day routine."
5 star rating
Mary B. from Las Vegas on 6/1/2016 for an emissions test of their Volvo and their testimonial is:
"I would definitely suggest that they give you all a call to set up an appointment for their vehicle. The staff is friendly, courteous, and efficient."
5 star rating
Lou D. from Las Vegas on 5/28/2016 for an auto repair of their Toyota and their testimonial is:
"The quality of work is always the finest. All personnel is very helpful and friendly. I can't recommend them highly enough. Give them a try and you will never go any where else."
5 star rating
Danny R. from North Las Vegas on 5/25/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"The best in town!"
5 star rating
Mark L. from Las Vegas on 5/24/2016 for an auto repair of their BMW and their testimonial is:
"Yes. I have already recount Frank's service to some of my friends."
5 star rating
Linda J. from N.las Vegas on 5/23/2016 for an auto service of their BMW and their testimonial is:
"Left my car with Dave for an oil change. Taylor did a thorough vehicle inspection and sent me the report via email, which I was able to pull up on my cell phone. Taylor included pictures with the report, very cool! Dave went over the report with me and explained things that we need to watch. They took me home and picked me up. They also washed my car and provided a bottle of water! Everyone at Frank's are very friendly and available to answer any questions you may have. Excellent customer service! I am a repeat customer and fully trust them to work on my car. I recommend them to anyone that wants an honest mechanic! I enjoyed meeting Dave! Thanks to everyone at Frank's!!"
5 star rating
Anonymous from Las Vegas, NV on 5/23/2016 for an auto service of their BMW and their testimonial is:
"Left my car with Dave for an oil change. Taylor completed a thorough vehicle inspection and emailed the report to me, which I was able to pull up on my cell phone. Full review, with pictures! Dave called me and went over the report, and explained any items that I need to keep an eye on. Everyone is extremely friendly and answer any questions you might have. I am a repeat customer and have full trust in them to take care of my car. Outstanding customer service. They took me home and came back and picked me up. They also washed my car and provided a bottle of water, which is a nice feature!! Would recommend to anyone that wants an honest mechanic!!"
5 star rating
Lily L. from Las Vegas on 5/21/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I will tell them honestly that you guys can be trusted when it comes to fixing cars."
5 star rating
Andrea G. from Las Vegas on 5/19/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"High Integrity company, highly skilled mechanics, Leonard is a "Star" as a Service Manager and Greg is a Delightful Chauffeur for picking you up and bringing to the shop. Prices are Quite Reasonable on most repairs."
5 star rating
Angela B. from Las Vegas on 5/19/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I love this shop I am always treated with 1st class service and the staff treat u like family. Thank u Mike for your warm conversation and Leonard for the Frank Sinatra music it was so refreshing....thank u also for opening early to take care of me..you did not have to but do know it's much appreciated. God bless and take care."
5 star rating
Gayle I. C. from Las Vegas on 5/17/2016 for an auto repair of their smart and their testimonial is:
"If feel secure about repairs & service When I called regarding concerns Traci asked when I would like to bring my vehicle in. Complimented me on being observant regarding my vehicle. Really like the environment at Frank Mercedes"
5 star rating
Lisa K. from North Las Vegas on 5/7/2016 for an auto repair of their BMW and their testimonial is:
"Very professional, courteous. Would highly recommend."
5 star rating
George C. from Henderson on 5/4/2016 for an auto service of their Jaguar and their testimonial is:
"This is the place to go when you want professional service at a reasonable price. These folks are honest and always helpful. I'm so glad I found them."
5 star rating
R, A. from Las Vegas on 5/2/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They are honest and fair to the extent that when necessary Mechanic Patrick will actually come out front and thoroughly explain what the problems are and what needs to be done. Furthermore, they could have completed work that I thought was needed but advised that it was not. That tells me everything I need to know about their credibility."
5 star rating
Thomas B. from Las Vegas on 4/27/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They use quality parts unlike many other places so I may pay more BUT the service and the parts are always the very best! That's important to me!"
5 star rating
Thomas B. from Las Vegas on 4/27/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's uses the best parts unlike many other shops used by friends of mine. My car always runs perfectly while their cars always seem to be in the shop for repairs. I believe you get what you pay for!"
5 star rating
Anonymous from Las Vegas, NV on 4/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff were very pleasant. Leonard was straightforward and honest. He fully explained everything. There were no surprises. I appreciate that."
5 star rating
Will from Las Vegas, NV on 4/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Good value & knowledgeable staff"
5 star rating
Beverly P. from N.las Vegas on 4/15/2016 for an auto repair of their BMW and their testimonial is:
"I don't have to be asked. I readily tell people about the great service provided and accommodating staff employed by Frank's European Service. You and your peeps are AWESOME."
5 star rating
Harold N. from N. las Vegas on 4/15/2016 for an auto service of their BMW and their testimonial is:
"EXCELLENT SERVICE!!!"
5 star rating
Gt from Las Vegas, NV on 4/15/2016 for an auto service of their BMW and their testimonial is:
"Excellent"
5 star rating
Randall B. from Las Vegas on 4/12/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome"
5 star rating
Tracy D. from Las Vegas on 4/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"This place is dedicated to giving you excellent service from the time you enter the door! They are very direct in finding the source of your cars problem, without trying to sell you thing you don't need. I would recommend Frank's European to any looking to have their car repaired right the first time without unnecessary parts and labor being added just to make a profit."
5 star rating
Mike S. from Henderson on 4/8/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional and knowledgable about their business. Excellent to deal with. Best part besides quality of work; they inspect the car for any issue. It's not a service mill like most others!"
5 star rating
Marilyn O. from Las Vegas on 4/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"You do very good work."
5 star rating
Susan A. from Las Vegas on 4/1/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Exceptional, Everyone at the shop from Greg the trusted driver, to Lenard the great helper and Brad who maded all the arrangements for my car service. I Thank You all. Just a great all around experience."
3 star rating
Anonymous from Las Vegas, NV on 3/31/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Dave was great. Friendly"
5 star rating
Linda L. from Las Vegas, NV on 3/30/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard and Dave were just great!!! They are the Best customer service workers I have ever met. They made me very comfortable while waiting for my car . They are patient, and kind. I live really far away, but I'm always confident that when my car is finished it will be fine. Leonard, Dave and Frank's are a the BEST!!"
5 star rating
Randall B. from Las Vegas on 3/30/2016 for an auto service of their BMW and their testimonial is:
"awesome people and work"
5 star rating
John D. from Las Vegas on 3/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Leonard (sp) did an excellent job coordinating the repair and of course Patrick did an excellent job with the repairs. Thanks to Frank for his gesture of kindness on the headlight covers."
5 star rating
John J. from Las Vegas on 3/28/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's service is excellent...provided me with all the additional needed future repairs & left to me with decision on when those repairs should be conducted"
5 star rating
Raffi from Las Vegas, NV on 3/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place, great technicians, great atmosphere and they treat your car as if it's there car!"
5 star rating
William W. from Las Vegas on 3/11/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Should have had my purchase of an older Benz inspected at your business before purchased from a private owner. There was more repair items than I initially thought to get the vehicle an extended 5 year life with a guarantee of your workmanship."
5 star rating
Pamela M. from Henderson on 3/8/2016 for an auto repair of their Jaguar and their testimonial is:
"Professional , timely, through , " the best in customer service & follow up ""
5 star rating
John D. from Las Vegas on 3/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank's continues to do excellent work on both of my Mercedes."
5 star rating
Quincy M. from Las Vegas, NV on 3/1/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Where are the most professional in town that have seen lately great Mechanic front office personnel Dennis was exceptional"
5 star rating
Matt N. from Las Vegas, NV on 2/25/2016 for an auto service of their Jaguar and their testimonial is:
"Best service experience I have received in the Las Vegas Valley. Professionalism taken to whole new level. II will refer them to anyone looking for quality repair and service."
5 star rating
Nina B. from Las Vegas on 2/24/2016 for an auto repair of their Chrysler and their testimonial is:
"Excellent service!! Pleasant to deal with and satisfied with the results!"
5 star rating
Matt N. from Las Vegas, NV on 2/23/2016 for an auto service of their Jaguar and their testimonial is:
"I have to say i was beyond impressed. I was referred by a friend and have never been so happy with the way I was treated as far as service and the way my car was returned to me.I don't think the Jaguar dealership treated me or my vehicle with the same care and attention. Matt Naert"
5 star rating
Myrna D. from Las Vegas on 2/20/2016 for an auto repair of their Toyota and their testimonial is:
"If you want to be treated with respect and honesty this is the only place to go. I have been bring my autos to Frank's for 17 years and have never been unhappy. As they say" Try it you will like it""
5 star rating
1/28/16 from Las Vegas, NV on 2/4/2016 for an auto service of their Toyota and their testimonial is:
"Fantastic !!! Very professiona!! They do it right !!"
3 star rating
Scott C. from Las Vegas on 1/30/2016 for an auto service of their BMW and their testimonial is:
"I dropped off the car on a Monday and I didn't get it back until the following Tuesday even though you didn't need to order any parts. When I went to pick up the car it wasn't ready even though I was called and told it was ready."
5 star rating
Bryant H. from Mesquite on 1/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent, professional work and trustworthy customer service"
5 star rating
Penny S. from Las Vegas on 1/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Let's put it this way - no one loves to have to have their car serviced - it's one of the things we have to do just to keep going with our lives. That being said, whenever I pick up my car from Frank's I feel confident the work was done right and I fall in love with my car all over again!"
5 star rating
Andrea G. from Las Vegas on 1/21/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I would gladly tell them to ask for Leonard who is such a delightful and genuine human being . His sense of humor is refreshing and uplifting. His quality of service is impeccable! I would tell them that they would be very fortunate if either Greg or Gus was their driver to and from the shop. Very competent, patient and good hearted men."
5 star rating
Sharon S. from Las Vegas on 1/15/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service, professional and friendly personnel. Very informative with regard to service performed, as well as recommended service, based on the year and mileage of my vehicle. I especially appreciate the shuttle service they provide to and from work!"
5 star rating
Jimmy A. from Las Vegas on 1/13/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I found myself in Vegas with a problem with my Mercedes Sprinter. The franchised dealer advised that if I brought it in tomorrow they would have it fixed in a week. Luckily a local friend sent me Frank's way and they had me in and out in an hour. They were open to listening to my problem and were able to find a way to work me in so I could make my scheduled departure. Thank you for all involved in delivering great service with compassion."
5 star rating
Daniel W. from Las Vegas on 12/15/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Honest! The hardest thing to find in this town."
5 star rating
Jerry W. from Las Vegas on 12/12/2015 for an auto repair of their smart and their testimonial is:
"You're the best."
5 star rating
Myrna D. from Las Vegas on 12/9/2015 for an auto service of their Toyota and their testimonial is:
"You are crazy if you go any where else"
5 star rating
Teresa L. from Las Vegas on 11/24/2015 for an auto service of their BMW and their testimonial is:
"I have already told several people that my experience with Frank's was far far beyond my expectations. Literally the best customer service I have ever experienced, from the second you walk into the front door to the delivery of your squeaky clean car!!"
5 star rating
Gary C. from Las Vegas, NV on 11/14/2015 for an auto service of their BMW and their testimonial is:
"the shop is very clean, and Mr. Fred was very helpful, and i was impressed with the photo's of my repairs."
5 star rating
Tabatha A. from Las Vegas, NV on 11/13/2015 for an auto service of their BMW and their testimonial is:
"The best!"
5 star rating
Kent L. from Las Vegas on 11/11/2015 for an auto repair of their BMW and their testimonial is:
"Go there"
5 star rating
Robert from Las Vegas, NV on 11/1/2015 for an auto service of their BMW and their testimonial is:
"Honest and fair repair place. If you want the best maintenance for your vehicle then go to Frank's"
5 star rating
Bernadette A. from Las Vegas on 10/31/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"From my first phone call with Leonard two years ago till now Frank's has always been my first choice and only choicest take my car."
5 star rating
Lou D. from Las Vegas on 10/29/2015 for an auto repair of their Toyota and their testimonial is:
"Honesty, accountable, pride in their quality of work, an short time frame for getting the work done. fair prices. These guy s and Debbie are awesome."
5 star rating
Lou D. from Las Vegas on 10/29/2015 for an auto repair of their Toyota and their testimonial is:
"There is no other chose of where to go for any auto care you might need. They rate 110% in my book"
5 star rating
Dr. Terre B. from Las Vegas on 10/27/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service and workmanship"
5 star rating
Trisha L. from N. las Vegas on 10/24/2015 for an auto repair of their BMW and their testimonial is:
"excellent. Felt so welcomed."
5 star rating
Andrea G. from Las Vegas on 10/23/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Ask for Leonard when you call. He genuinely cares, has a great sense of humor and really wants to be of service."
5 star rating
John N. from Las Vegas on 10/23/2015 for an auto repair of their BMW and their testimonial is:
"Adam and the rest of the team are top notch! Very professional and have excellent communication.I would highly recommend Frank's."
5 star rating
Marie S. from Las Vegas on 10/20/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"I would mention that, in addition to professional work on your car, there is a persona touch. You are always made to feel that you are a valued client and just a number, When my car is not running perfectly, I am anxious and concerned. The staff at Frank's lets me know that everything will be all right."
5 star rating
Marie S. from Las Vegas on 10/20/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"The repair work is highly professional. In addition, the staff is also very personable and I always feel like a valued client and not just a number. I am always pleased after my experience at Frank's"
5 star rating
John D. from Las Vegas on 10/19/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great personalized service"
3 star rating
Anne G. from Las Vegas on 10/17/2015 for an auto repair of their BMW and their testimonial is:
"I am highly satisfied with all aspects of your business. Leonard is delightful to deal with. I like the very comprehensive details of service recommended and provided at a reasonable price. I was pleased that your "shop foreman" came out to explain the problem with my car. Thanks so much"
5 star rating
Andrew P. from Whitewright on 10/16/2015 for an auto service of their Volkswagen and their testimonial is:
"Great team of people, very fast and waiting area was very nice."
5 star rating
Greg K. from Las Vegas on 10/15/2015 for an auto repair of their BMW and their testimonial is:
"Fantastic service and follow up. As good as it gets."
5 star rating
Greg K. from Las Vegas on 10/15/2015 for an auto repair of their BMW and their testimonial is:
"Excellent service. Very satisfied. Will definitely return for future service."
5 star rating
Holli L. from Henderson on 10/10/2015 for an auto service of their Dodge and their testimonial is:
"Good people. They listen and explain. I feel like they care and they treat me fairly. And, they're fun."
5 star rating
John H. from Las Vegas on 10/7/2015 for an auto repair of their Porsche and their testimonial is:
"Fred my service writer was great!!"
5 star rating
Shannon D. from Las Vegas, NV on 10/4/2015 for an auto service of their Porsche and their testimonial is:
"They are awesome at what they do. They are very patient when you have questions, and they will take time to explain things. They also are honest and professional."
5 star rating
Mary Jane W. from Las Vegas on 10/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent"
5 star rating
Ken T. from Las Vegas on 10/1/2015 for an auto repair of their BMW and their testimonial is:
"Yes, especially I had a lot of work done on my BMW 2007 X3 and I picked it up and it wasn't right. Had to take it back and they found the problem and took care it. I am satisfied the way they handled it. They give you right answers when you ask. Great Job!!"
5 star rating
Rigo R. from Las Vegas, NV on 10/1/2015 for an auto service of their BMW and their testimonial is:
"Very professional, and excellent service."
5 star rating
Lillian N. from Las Vegas on 9/29/2015 for an auto service of their Land and their testimonial is:
"Excellent customer relations and careful individual attention. Work completed as promised."
5 star rating
Richard G. from Las Vegas on 9/28/2015 for an auto service of their Chevrolet and their testimonial is:
"This team went well above my expectations to insure that the vehicle was completely repaired and that I was totally satisfied. Well done, I give the an A+++."
5 star rating
Joshua M. from Las Vegas, NV on 9/26/2015 for an auto service of their Chevrolet and their testimonial is:
"Excellent customer service from Fred Lewis and excellent ride service from Gus. I would highly recommend these two. So far repair service has been excellent. They show you Digital Pictures of problems with the vehicle but they don't try to pressure you to have any of the work done. My experience at Mercedes Benz wasn't nearly as good as the service that I received at Franks."
5 star rating
Beverly from Las Vegas, NV on 9/26/2015 for an auto service of their Chevrolet and their testimonial is:
"Extremely pleasant very accommodating, professional, and most important - knowledgeable about auto repairs."
5 star rating
Dean from Henderson on 9/25/2015 for an auto repair of their BMW and their testimonial is:
"The quality of work and the quality of the people are the best! Extremely knowledgable and professional. I highly recommend Frank's and will continue to have them keep my Mercedes running great. Love the commentary car wash, too!"
5 star rating
Mia M. from N. las Vegas on 9/24/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"I was pleasantly surprised when I pulled onto the lot and walked into a beautiful reception area. Although I only had a headlight replaced they did it quickly and didn't charge me an arm leg for doing it."
5 star rating
Cindy S. from Henderson on 9/23/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone at Frank's is really great to deal with. Always willing to spend time to answer any questions. I really wish they were closer to my house but it's worth the drive."
5 star rating
James H Brown I. from Las Vegas on 9/23/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"If you want quality service on a luxury vehicle at a reasonable price, stop at Franks."
5 star rating
Martyq from Las Vegas, NV on 9/22/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest, friendly and knowledgeable."
5 star rating
Marty Q. from Las Vegas on 9/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Customer Service!! Fred is the reason I will bring my Mercedes back for service again. He is the face of the organization, he is the mission statement."
5 star rating
Dr. Terre B. from Las Vegas on 9/19/2015 for an auto service of their Porsche and their testimonial is:
"The service is excellent and the service price is better than most dealers and repair shops."
5 star rating
Ken T. from Las Vegas, NV on 9/18/2015 for an auto service of their Porsche and their testimonial is:
"I would recommend this place for service on there vehicle. I will be coming back with both of my BMW'S."
5 star rating
Charlotte W. from Las Vegas on 9/16/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I would highly recommend them. Service and customer attentiveness was exceptional!"
5 star rating
Lee from Henderson on 9/16/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Friendly and supportive staff; quality workmanship; a fair price and on time delivery."
5 star rating
Charles P. from Las Vegas on 9/11/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Your company is honest, reliable, trustworthy and fair. In general, mechanics administer a dark art, since only they know what is really the situation. I trust Frank's Mercedes to administer this dark art, so to speak, implicitly and fairly and honestly. Great Service, great attitude (Especially Lenard) wonderful and pleasant from start to finish."
5 star rating
Charles P. from Las Vegas on 9/10/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"This is the mechanic you recommend to everyone. In general Mercedes Benz is a dark art known only to the mechanic and Mercedes. Frank's European Service is fair, reasonable and can be trusted to tell the truth and provide quality work start to finish. They are honest and just nice ethical folks. They pick me up, drop me off, and fix everything fast and at a really reasonable price. Could not be more pleased. My wife has the new Mercedes, and I get the hand me down old ones. In general I drive them tons of miles and need Frank's European Service to keep them going and going and going. And they have. I could not be happier. My Mercedes thanks Franks and so do I"
5 star rating
Elena R. from Las Vegas on 9/10/2015 for an auto repair of their Volkswagen and their testimonial is:
"Friendly staff and reasonable prices."
5 star rating
Hani K. from Las Vegas, NV on 9/10/2015 for an auto service of their Volkswagen and their testimonial is:
"They are Truely proffessional, courtious"
5 star rating
Frank from Henderson on 9/7/2015 for an auto repair of their Volkswagen and their testimonial is:
"highly recommend"
5 star rating
Denise B. from Las Vegas on 9/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"You receive great service at a good price, and excellent, friendly customer service from all the staff and from Frank."
5 star rating
Denise B. from Las Vegas on 9/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I am a Customer Care Manager for United Airlines going on 17 years. The level of customer service provided by everyone at this repair shop from your initial phone call to the moment you walk in the door is over the top. Great work, great price and great customer service. You can't ask for more."
5 star rating
Tawia A. from Las Vegas, NV on 3/8/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I have used Frank's European Service for over 8 years and their service is always excellent. Second to none. Whatever problem I have with my 1999 C230, Frank will get it fixed. My car is still running like a new car with only 58,000 miles. Mr. T"
5 star rating
Bill W. from Las Vegas, NV on 3/5/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and even better front desk employees!"
5 star rating
Susan A. from Las Vegas, NV on 3/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"great place. Friendly and do an excellent job. Thank you so much."
3 star rating
Walt F. from Las Vegas, NV on 3/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a great experience taking my car to Frank's. The facility is nice and they happily gave me a ride home when I dropped off my car. The gal that gave me a ride was very pleasant and a pleasure to chat with. I can't remember her name at the moment but she was terrific. I credit most of my good experience to Fred. He was easy to talk to and took the proper time to explain things to me and lay out my options. Such a nice guy! I hope that Frank's values his service because Fred is the reason that I will continue to have them service my car. The quality of service was good. I've only had my car back a few days, but it seems fine. Fingers crossed. However, quality service is expected. It's the experience of working with the people there that make it above average!"
5 star rating
Erika J. from Las Vegas, NV on 3/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard and Paul and the rest of the staff went above and beyond to help me out!! Amazing people!"
5 star rating
Arthur L. from Las Vegas, NV on 3/1/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Very knowledgeable service personnel. I dealt with Leonard who was very personable and knowledgeable, Kept me updated throughout."
5 star rating
Susan P. from Las Vegas, NV on 3/1/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service always gives 100% great service! They know how to repair my vehicle and place it in top performance every time. They are professional and customer service is their main goal. Absolutely awesome!"
5 star rating
James S. from Las Vegas, NV on 2/28/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Full team is courteous and helpful......sometimes hard to wait to find our what is wrong with your 'baby' but always satisfied wit the outcomes!"
5 star rating
Daryll R. from Las Vegas, NV on 2/28/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's did a great job!"
5 star rating
Myrna D. from Las Vegas, NV on 2/27/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again you have proven that you are the only place that anyone should ever take their car for service /repairs. I never have to worry that you are trying to do extra work that I really don't need., you only tell me what I actually need. Thank you Frank, Debbie and the rest of your crew.. Ladies, if you are single or not you should be bringing your car to Frank's for service, they can be trusted to treat you right. I have been going to them for 15 years and have never had a problem with them trying to take advantage of me or my purse.."
5 star rating
John D. from Las Vegas, NV on 2/26/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was impressed with the speed of this event. It was just a simple oil change that BMW charges $160 for plus over three hours to complete. Here is was done for around $110 and took around an hour. Definitely an acceptable timeframe and to still come out with a washed and detailed car was unexpected for the timing so a great extra topping! The service advisor was great, very informative and helpful."
5 star rating
Jobear D. from Las Vegas, NV on 2/26/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"My car is in good hands at Frank's"
5 star rating
Brian L. from Las Vegas, NV on 2/25/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Work done on time at price quoted. My car was way cleaner when received dealer cleans outside with just a pressure wash was surprised to see the rims decently cleaned as well as windows on the inside and a vacuuming too."
5 star rating
Chris C. from Las Vegas, NV on 2/24/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great and courteous service! Took good care of my car and had it back quickly. Definitely going back!"
5 star rating
Teresa B. from Las Vegas, NV on 2/22/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly and clean!"
5 star rating
Anonymous from Las Vegas, NV on 2/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was performed while we waited. Took a reasonable amount of time and the car was inspected and washed per usual. Service rep reviewed the work with us and had us on our way in a timely fashion."
5 star rating
Jung P. from Las Vegas, NV on 2/19/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"People is nice, honest and dependable. always inform me the cost and time required for service I appreciate the service."
5 star rating
Anonymous from Las Vegas, NV on 2/19/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"outstanding and fast"
5 star rating
Larry F. from Las Vegas, NV on 2/18/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I brought my Jag XJ8 in for air suspension service. Leonard was our writer and my wife and I thought that he was the highlight of what otherwise could have been a bad experience. Leonard kept us updated every step of the way and when the repair didn't quite fix the problem, he was kind, empathetic and helpful to get the issue resolved. I could actually be a behaved customer, no yelling and no threats to get the in result - a fixed car. Comparatively, I believe the price was right and I think the service was even better. I have already recommended them to a friend. Thanks Frank's and THANK YOU Leonard!"
5 star rating
Anonymous from Las Vegas, NV on 2/17/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Exceeded expectation in service and quality."
5 star rating
Anonymous from Las Vegas, NV on 2/16/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was wonderful in handling my repair needs. My final cost was exactly as quoted prior to drop off. My Benz was ready as promised and shiny and clean. And those reward credits aren't too shabby either!"
5 star rating
Bernadette A. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I had to take my "baby" into Frank's for an oil change and because it is eight years old I always know there's something that needs to be updated. Leonard is always great about explaining everything to me what needs to be done and what can wait. Owning a foreign car is not an inexpensive fix,ever, but I always feel like I get a good deal at Frank's. Thanks for taking good care of my "baby"."
5 star rating
Elina B. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"excellent"
5 star rating
Ron B. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Chris and his crew did a great job in getting my Jag back to me in great running condition with a complimentary wash thrown in-nice touch. Looks like Frank's has gained a new customer. Thanks for the professionalism and courtesies extended."
5 star rating
Marie S. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I was extremely pleased at a scheduled service for my 2006 mb350. My car drives like it is new. Customer service in the front office and the auto shop is great."
5 star rating
Mark W. from Las Vegas, NV on 2/11/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff was awesome and the shop is beautiful! I have an '81 240D and I try to do all the work myself. It's getting harder and harder to find shops willing and competent to work on these old diesels. I almost wish I could hang out here while they do all the work, or better yet, I wish I could do all my work in the shop. Great experience!"
5 star rating
Anonymous from Las Vegas, NV on 2/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome work, efficient friendly. Not the hole in the wall so ur gonna pay close to dealer prices. But I'm not complaining! I want things done right the first time and I love Franks European!"
3 star rating
Richard E. from Las Vegas, NV on 2/7/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"FRIENDLY STAFF; WORK DONE AS PROMISED."
5 star rating
Christine R. from Las Vegas, NV on 2/7/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been taking my Mercedes to Frank's for years. They are by far the best and most honest group of professionals in Nevada. The prices being quoted are fair and reasonable and I never feel pressured to have any service performed that my car doesn't need. I am constantly telling my friends and clients about the service and top-notch mechanics working there."
5 star rating
Richard Z. from Las Vegas, NV on 2/6/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Called to make an appointment to replace a low beam headlamp. I waited only a brief time for the work to be done and got the car washed as well. Wish all my service resources were as efficient as Frank's."
5 star rating
Jared H. from Las Vegas, NV on 2/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service and communication throughout my entire experience. As a business owner I know how important it is to identify and acknowledge quality staff - Leonard was my point of contact and I was very impressed with his follow though, communication and overall handling of my needs, especially being a first time customer of yours. I will be using and recommended your shop from this point forward. Thanks, Jared Hoffen"
5 star rating
Jared H. from Las Vegas, NV on 2/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service and communication throughout my entire experience. As a business owner I know how important it is to identify and acknowledge quality staff - Leonard was my point of contact and I was very impressed with his follow though, communication and overall handling of my needs, especially being a first time customer of yours. I will be using and recommended your shop from this point forward. Thanks, Jared Hoffen 310-431-8970"
5 star rating
Karen S. from Las Vegas, NV on 1/24/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Always friendly ... Always Honest...Been going there for many years...Will keep going...Karen Sheehan"
5 star rating
Jung P. from Las Vegas, NV on 1/23/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"first time customer, but they got my confidence, specially Leonard and Patrick. It cost me lots but trust you did good job and and fairly charged. Leonard informed me every step for decision making. you earn my trust and will be coming back for my car maintenance ."
5 star rating
Mary M. from Las Vegas, NV on 1/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with the quality of the work performed. Employees are friendly and professional."
5 star rating
Cindy S. from Las Vegas, NV on 1/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great people. Went over everything they did and explained what I would need in the future with a written estimate."
5 star rating
Candice F. from Las Vegas, NV on 1/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been taking my car to Frank's for the last couple of years. The prices are reasonable and they always do a great job! My car is a 2008 and runs like a champ. I highly recommend Frank's!!!"
5 star rating
Almond T. from Las Vegas, NV on 1/13/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Simply the best!!!"
5 star rating
Anonymous from Las Vegas, NV on 1/13/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Thorough analysis of the problems, with clearly-described options, as well as considerations for ongoing maintenance."
5 star rating
Terre B. from Las Vegas, NV on 1/12/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, I received excellent service from Franks European Service. This excellent service is defined by excellent mechanical service while giving the client detailed knowledge concerning the services to be given and why. All of the service agents are client sensitive and friendly and they spend extra time making sure the client is well taken care of !!"
5 star rating
Pamela M. from Las Vegas, NV on 1/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional and trust worthy service ! It is obvious that Frank has high standards and requires the same of his employees . Gold Stars to Adam & Fred !!"
5 star rating
Paul T. from Las Vegas, NV on 1/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly responsive service in a clean and professional environment. Not the cheapest option, but by far the most consistent and reliable. Highly recommended to anyone that values the condition of their european vehicle."
5 star rating
Victoria S. from Las Vegas, NV on 1/9/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent care from the staff at Franks. I'm just sorry they closed their Henderson shop so I have to drive across town for service now."
5 star rating
Camille P. from Las Vegas, NV on 1/8/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Derek was so awesome on working on my car. He really identified the problem. I got to see the parts that were damaged. The work was warranteed. They really took care of my car and the work it needed over the course of the 2 weeks. Thank you so much. Go Team Frank!!!!#nice guys"
5 star rating
Linda J. from Las Vegas, NV on 1/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Called on same day and brought my car in.. Was very happy with fast service! People very friendly and I felt very comfortable. Charge was explained prior to service. I will be back."
5 star rating
John H. from Las Vegas, NV on 1/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service as noted before when I visited them at their former Henderson location."
5 star rating
Terre B. from Las Vegas, NV on 1/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent service at Franks European Service."
5 star rating
Anonymous from Las Vegas, NV on 12/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellant"
5 star rating
Anonymous from Las Vegas, NV on 12/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service on my vintage '91 Mercedes was impeccable. The technician, Derek, gave me the best of his 20+ years of experience in attempting to solve a very dicey problem. Very thorough, very professional. The "face" of Frank's, Service Mgr., Leonard Aguilar, was a pleasure to work with. High integrity, very personable, very professional. All total, an exceptional experience!"
5 star rating
Ken J. from Las Vegas, NV on 12/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Troy is my go to guy. Frank's is a most honest, trust worthy and reliable business. Would recommend Frank's in a heartbeat."
5 star rating
Anonymous from Las Vegas, NV on 12/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent service and appreciate the personal care they give me."
5 star rating
Susan P. from Las Vegas, NV on 12/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Love the service, the guys and the location. Hate to see you move across town. Well, I need the work done on my car and I will travel. Don't worry I will stay with a terrific group of service people. Susy"
5 star rating
Romn P. from Las Vegas, NV on 12/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Customer Service. Fair Cost and very professional staff. I will be back"
5 star rating
Anonymous from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was quick, efficient and professionally done. All individuals that I dealt with during this process were polite and courteous. I would certainly go back when my next servicing is needed."
5 star rating
Jerry A. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Good work as always! :o)"
5 star rating
Michael C. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual they did exactly what was needed at the exact price quoted. One minor glich needs to be fixed, but I was assured that they are working on it and the problem will be solved in the very near future. It is a pleasue to do bnussiness with a repair company that goes above and beyond what is expected of them."
5 star rating
Manuel F. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"this was my first visit to your facility and it was a very pleasant experience - first class facility, shuttle service home and back and the driver (sorry, can't remember his name) was very nice - car was returned to me on schedule and with all recommended maintenance done - all in all a most enjoyable experience (except of course for the bill) - additionally i must say that Fred Lewis is exceptional as a service advisor - knowledgeable, courteous, patient and communicates well - kudos to Fred"
5 star rating
Theresa L. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I trust Franks's with all my car needs! I don't even drive a European vehicle but they always know exactly what is going on with my car! From the regular maintenance to my bigger problems they are efficient and thorough. I wouldn't take my car anywhere else!"
3 star rating
Randy G. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was extremely helpful, curteous, and expediant in getting back to me promptly. He kept me abreast with all that was going on with work on my vehical. I appreciate the service that was given to me and in the manner it was given. I can honestly say,"Leonard was on his game!""
5 star rating
Jeremias E. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Staff are friendly and they help you above and beyond of their capability. Honest and reasonable prices."
5 star rating
Jeffrey C. from Las Vegas, NV on 12/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, very professional. I would have liked a call before incurring $150 or so for searching for the cause of the check engine light with an estimate."
5 star rating
Debra D. from Las Vegas, NV on 12/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service was great, very friendly."
5 star rating
Dan C. from Las Vegas, NV on 11/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I divide my time between Vegas and OC. Most of which is OC. I have had occassion to use Franks mercedes three times now most recently with two different cars within a week. In both instances Franks service was great and custumer service above and beyond. When I move to Vegas they will be my go to all the time Mercedes repair shop. For now I am very happy to have them when situations come up when I am in town. Thank you for your help and good service"
5 star rating
Anonymous from Las Vegas, NV on 11/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Usual excellent service"
5 star rating
Bert A. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Enjoyed seeing Adam again and meeting Fred. Everyone is always nice and friendly."
3 star rating
Clarence M. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff was competent and friendly."
3 star rating
Greg H. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"People and service are great, just seems a little bit pricey. They said it would take a day or two, it took a week. But, I'm glad they were thorough. When I picked it up it was not clean. They normally wash the cars inside and out but had a problem that day and didn't get to it. I took the car back two days later and they did a very nice job of cleaning it inside and out! Car looks and runs nice again. Its probably cheaper that taking it to the dealer, but not by much."
3 star rating
Frances R. from Las Vegas, NV on 11/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Good experience"
5 star rating
Terre B. from Las Vegas, NV on 11/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I always receive excellent service from EVERYONE at Franks. I am blessed by your business. Your prices are also a blessing. I will never leaveYOU!!!!!!!!!!!!!!!"
3 star rating
Gary J. from Las Vegas, NV on 11/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"They were very informative."
5 star rating
Richard S. from Las Vegas, NV on 11/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have to correct my last review it wasn't fair to Frank's. Leonard had my Porsche rechecked and found the minor problem and had it corrected. The car is running better than it ever did before. I have met Mr. Frank S. the owner and he was concerned that I did receive the best service possible. For which I did the Technician's did an excellent job on the repairs of the car. I highly recommend Frank's European Service, So far they are the best auto service in the area. Believe me I've been to plenty and paid out a lot. I'm highly satisfied with their Service. Richard"
5 star rating
Susan A. from Las Vegas, NV on 11/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It is great to work with them. Always on time and great service. will always use them. Thanks again for great job."
5 star rating
Ray C. from Las Vegas, NV on 11/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been looking for a good Porsche mechanic for some time to service my 1975 911, and I'm very pleased with the service. I was kept informed as the work progressed, and there were no surprises when I picked up the car. Most of all the customer service was refreshing."
5 star rating
Bonnie P. from Las Vegas, NV on 11/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything was explained to me prior to fixing my car. They finished the work on time. The extra great service is that it was washed and vacuumed out, with a shield for keeping the sun out....They go above and beyond excellent."
5 star rating
Ross L. from Las Vegas, NV on 11/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always the best!"
5 star rating
Penny S. from Las Vegas, NV on 11/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always it was as pleasant an experience as taking care of a car can be (Not my favorite thing to do!) I did receive an apology about my car not getting its "bath" but I also received an invitation to return at my convenience to have it done. I feel very confident and secure about having my car serviced at Frank's. Thanks again!"
5 star rating
Matthew D. from Las Vegas, NV on 11/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place, great people, great customer service, great prices. Feels more like an exclusive club than an auto repair shop. Highly recommended."
5 star rating
Alica S. from Las Vegas, NV on 10/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fred was wonderful. I never felt I was being pushed to spend a lot of money. He helped me understand what my vehicle needed. He encouraged me to check the car's records to make sure they didn't repeat services that had been done. Very impressive."
5 star rating
Anonymous from Las Vegas, NV on 10/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks for keeping me totally informed. You always give me the needed information to make the best decision for my car. I also love it that my car comes back washed, and cleaned. I could get services within blocks of our home, but I choose to go the best in Las Vegas.....Thank you so much."
5 star rating
Dan K. from Las Vegas, NV on 10/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual, great service at a fair price. Work done within the estimated time frame. Will definitely be back."
5 star rating
Searle H. from Las Vegas, NV on 10/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always excellent Service!"
5 star rating
Andrew J. from Las Vegas, NV on 10/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fantastic service from the moment I walked through the doors. Everyone was friendly and incredibly helpful. Everything, from the rates to the service itself, was explained in great detail. The mechanic even saved me $150 by finding an alternate way to replace the part. Definitely earned my business and support from here on out."
5 star rating
Bernadette A. from Las Vegas, NV on 10/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always great service from Leonard and the group."
5 star rating
Allyssa J. from Las Vegas, NV on 10/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm very glad Frank's could do my smog check at 7:30 am so that I could get to the DMV by 8:00 am. Great service on my SLK. Very nice lounge area."
5 star rating
Anthony F. from Las Vegas, NV on 10/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The time to repair my car took a little longer than I would have liked, however it was not the fault of Frank's European Service. The length of time to make the repair was caused by my warranty company. Troy did everything he could to speed up the process, but when you are dealing with an outside group you need to play by their rules. All in all the experience with Frank's European Service was excellent. I believe I have found a new company for the care of my cars. Thank you Troy"
5 star rating
Deanna F. from Las Vegas, NV on 10/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, Leonard is awsome!!!!!!!"
5 star rating
Judy K. from Las Vegas, NV on 10/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A highly efficient shop with friendly, communicative, resourceful workers. I found the value of service to my car to be more than reasonable. Better yet, I have peace of mind knowing who to call. This first-time customer will be back again. Thank you for outstanding customer service."
5 star rating
Anonymous from Las Vegas, NV on 10/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I came in for a pre-purchase inspection on a Mercedes that I was looking to buy and these guys jump threw hoops to get it done. Thanks"
Kortney (NurseKortney)
Kortney (NurseKortney)
15:11 31 Aug 22
I found a place for my Smart!!! My other mechanics no longer can service my car so I had to find another option and from the start of the first phone conversation, Talia has been very helpful. The staff is super nice. Gustavo dropped me off and picked me up when my car was being serviced and he was super funny and nice. I’m giving a 4/5 stars because it being my first time, I wasn’t sure how the pick up process worked. I waited at home and received a text about my inspection results which was FANTASTIC! I waited for another text maybe to let me know it was ready but I didn’t receive one until after I called for the status of my vehicle. I wasn’t trying to be impatient, I just wanted to know exactly what the steps were. Another guy told me that Talia would call and let me know when it was complete but as soon as I hung up I got a text about the status and it was complete. I waited for her to call for 30 mins after the text, just in case and then I called and she told me it was done. Lol that was a bit confusing but other than that, I had a good experience and the mechanics did a fantastic job. I also love how they give you a detailed report on your vehicle with photos. Thank you guys, I’ll see you again!
Melissa Vaughter
Melissa Vaughter
18:05 21 Jul 22
First time customer.Wonderful staff,Talia kept me informed about repairs and recommendations excellent service. Provided shuttle service and vehicle cleaning five star auto repair facility.
Arnold Robbins
Arnold Robbins
11:30 27 Jun 22
Air pump to engine replacement. Adam and the team provide great service! I got my Smart Car fixed and back on time. Always a pleasure and professional.
Charalyn Ernest
Charalyn Ernest
16:22 18 Jun 22
I was extremely pleased with Franks European Service. I purchased a used car and Franks was the last place to service the vehicle based on the maintenance sticker (thank you previous owner for leaving it). I had never heard of Franks and have been in Las Vegas all my life. I called and spoke with Travis (who is amazing) and made an appointment, easy peasy! Travis went over everything that was going to be done to my vehicle on the 1st call and when i arrived with the vehicle. He is so efficient and professional and friendly. I had to leave my vehicle because it needed a lot of things done to it and I was given a loaner vehicle also easy peasy. They kept me informed and updated about everything going on with my vehicle and sent me a thesis beautifully formulated on what was going to be done, what needs to be done and what they recommend i do now or in the near future. I feel so happy that i found Franks!! Thank you for your outstanding service and outstanding employees. Thank you Travis and Jeff!! See you soon
Michelle Reichardt
Michelle Reichardt
01:45 18 Jun 22
I took my 1983 Mercedes Benz 380SL to franks (after another shop in town completed desecrated the engine)… Adam was my service advisor and Steve and Jason were the mechanics who worked on the vehicle. This shop and their employees are hands down the BEST in town … I will never take my Benz anywhere else. These guys took their time, treated my vehicle like it was their own. VERY thorough. Never tried to sell me something that wasn’t necessary. Adam kept me updated EVERY step of the way and let me know what was 100% necessary versus what might be needed but could wait. I can’t say enough about these guys. If I could give them all a pay raise, I would (hint, hint, Frank). When I picked up my vehicle and drove home I was smiling ear to ear. They took a mechanical mess and turned it inside out into performance akin with a new car. If you have a European car, consider NOWHERE else in town for your cars needs. Worth the money… worth everything … THANK YOU THANK YOU THANK YOU Steve, Adam and Jason. You rock!!!!
sandra williams
sandra williams
05:23 16 Jun 22
Excellent. First experience with company. Staff very friendly and professional. Transportation promptly provided. Upon completion of work car washed and returned spotless inside and out. Prices better than anticipated. So glad to have found company.
Courtney Sharp
Courtney Sharp
22:13 10 Jun 22
Highly recommend Talia. She is very well versed in the automotive industry. She give awesome suggestions and the repairs are stellar! Highly recommend her to everyone I know.
Sam Williams
Sam Williams
04:05 09 Jun 22
Great service, great employees; Adam and Travis are the guys; fair prices. I recommend Frank’s European to all of my friends
Láralyn Mowers
Láralyn Mowers
23:01 02 Jun 22
I had gone to 7 different mechanics to fix an esoteric problem with my '05 T1N Sprinter. I had a combination of overheating and power loss on hills. Every previous mechanic hooked it up to the OBD and conclusively reported that I needed [another] mass airflow sensor. The main thing I noticed when I came to Frank's is that they actually had an appetite to properly diagnose the issue. Patrick took the time to dig and research, and while the repair wasn't fast, it was thorough. I recommend this place hands down with no reservations.
Maritess J Colville
Maritess J Colville
06:04 28 May 22
Travis was awesome & the place was very inviting! I was a bit freaked out about my car making grinding noises and about to start a new job and he ensured me all that my car would be taken care of same day!!!! What a relief! Worth more than 5 stars. Thank you Travis!!
Purpz Warsong
Purpz Warsong
17:37 22 Apr 22
So first off I have a mk6 gti which I needed to get carbon cleaned. After dropping off my car they offered me a shuttle service to take me home and also to pick me up once my car was done! I swear no garage offers that kind of service anymore. Also after they did their inspection they sent pictures of everything they inspected and also pics of my intake before the carbon cleaning. This shop is all about transparency which I appreciate more then anything. I did recommend Frank’s for anyone who has a euro import. Also Adam is awesome same with Gus and Xavier. Def check this shop out!
Hillary Francois
Hillary Francois
16:32 09 Apr 22
In my line of work, there is no feed back for people. So I don't normally do these surveys. On a daily basis, I have hundreds of peoples lives depending upon my work as a mechanic. Here there is only one life they have to consider and that is mine! I am greatfull for the time and effort that is put into making my car preform like it should and keep me safe on my trips. Thank you!!Hillary J Francois IIIAlaska Airlines Mechanic1996-2022
Tonya Moon
Tonya Moon
03:53 08 Apr 22
First time using Frank's and will definitely be back for all my service needs. They were fantastic and stayed in constant communication even for a simple A/C recharge. Highly recommend.
Robert Lively
Robert Lively
17:29 05 Mar 22
Very professional, one of the nicest shops I’ve been to, always communicating with you with either text, email, or phone, very informative on the needs of your vehicle without pressuring you, repairs done timely completed when they promised.
Dina Jordan
Dina Jordan
20:38 19 Feb 22
Love the service my car is working great and the service agent that help me Adam is wonderful! I will definitely be bringing my car back to be serviced! I had better service with my car then I have ever had with BMW financial definitely would recommend.
Mariana Murphy
Mariana Murphy
16:22 11 Feb 22
Absolutely impressed with Frank’s! My associate was prompt and attentive from the moment I cold called to make an appointment. Information was transparent and easy to follow. They don’t make you feel obligated to get extra services you may not immediately need. Seemed honest, not like a typical experience. Will be back!
barry adams
barry adams
21:40 21 Jan 22
5 STAR SERVICE!Finding a reliable and professional shop for SMART CARS is challenging. Luckily, I was told about Franks and they did not disappoint.Adam was a major factor in making a decision to use this shop, he provided exceptional service and was never pushy or inpatient.HIGHLY RECOMMENDED!(Especially, if you have a rare SMART car)
Darren Abell
Darren Abell
16:03 06 Jan 22
Went to Frank's as they were able to resolve a recall on my 2018 Smart fortwo Electric that Mercedes needed a battery firmware update to prevent it from being a brick. They were professional and efficient.
Thomas Calhoun
Thomas Calhoun
22:53 27 Dec 21
Franks is the best place hands down! My check engine light came on this weekend. I took it took Franks and I guess it was just a loose gas cap. Thank you Jason for being such an honest mechanic. They didn't even charge me.
Scheppmann Curt
Scheppmann Curt
23:41 21 Dec 21
Frank has been doing this for more than 30 year. Great shop. Would not use anyone else for my Cars.
Jodi Christensen
Jodi Christensen
05:32 25 Nov 21
Everyone I came in contact with was professional. My questions were answered, my needs were met in a timely manner and the service was outstanding.
Chung Chris
Chung Chris
04:56 25 Nov 21
2008 Mercedes Benz R350 87,050miles - Electrics issues and misfire issueJeremy knows how to listen about the symptoms and recommends me what would be better to diagnosis first to narrow down issues.He updates me with right updates and suggests me what step would be better for my old Benz. He is the best service advisor I have ever met in town. He is also so honest to save cost for me.I strongly recommend Frank's European Service to all Benz owners before going to dealers.I will absolutely bring my Benz to finish electric issue.I appreciate Jeremy and Frank for their honest service.Happy Thanksgiving to everyone.Chris
Shay Worthy
Shay Worthy
21:14 19 Nov 21
I’m so happy to have found Frank’s European Auto, after moving here from Hawaii. I felt the honesty through the 1st phone conversation with Tricia. Impressed with how informative and knowledgeable she’s was as a Girl Boss technician, lol, ijs, I never had a female technician. She’s since retired. Taliah and Jeremy just to name a few I’ve dealt with there are just as friendly, professional and knowledgeable as well. The Service is impeccable and my car looked like it had been detailed and looked amazing and drove like I never had an issue with it!! This is my car care family now!!
Frank Amato
Frank Amato
03:30 29 Oct 21
Talia and Travis were amazing! I had just bought a used Tesla and brought it to them for an inspection. They made sure I felt valued as a customer and even though my car was slightly delayed they made sure to take care of the Uber ride I needed to get to work that day. Travis explained what they found and sent me a detailed report so that I know what to expect in the coming years. They have won my future business!
Jarrod Chipp
Jarrod Chipp
19:29 27 Oct 21
Had a phenomenal recent experience at Frank’s. Very clean and professional shop. Inspection and diagnostic report was extremely thorough and my service representative Talia G. was extremely nice and guided me through all service options. It’s hard to find professional and honest auto service in Vegas so if you’re in the need, look no further.
Great White North
Great White North
20:39 05 Oct 21
I brought in an '06 Sprinter 190k miles with Turbo underboost code for diagnosis. I'm a pretty good mechanic myself and I read the forums, and tried for a week to diagnose myself without success. I like that they sent a video documenting test results, like pressurized smoke test and turbo shaft play. It was a tough diagnosis and although I did not agree 100% with the diagnosis, after further information and testing, the business owner and I came to an amicable agreement after which I can say I do recommend them and can confirm that they will stand by their work which is all one can ask. In case anyone cares, the new aftermarket turbo actuator I installed looked to be working (to me and Frank's) , but did not travel over the full range of motion. Replacement with OEM actuator was the solve.
K Durko
K Durko
04:35 05 Jul 21
Trish is awesome!Just arrived in Vegas, had fuel line issues on my Discovery, they worked on my car right away.Great staff and excellent service.Recommend this place!!
Maxwell Bowman
Maxwell Bowman
01:46 19 Mar 21
Great dealer alternative. In the process of getting a Mercedes Sprinter ready for sale we wanted to address a few issues with the vehicle. We were under the assumption we needed a new radiator. We called the dealer in Henderson and off Sahara originally to get quotes and were quoted $1200-$1700. I figured I'd get one more estimate just out of curiosity which lead me to Franks. They quoted under $900. Upon dropping the van off for service we also scheduled an oil change and to check out a brake issue. They ended up taking care of all 3 for less than $900. They were honest about it being a hose issue VS needing a new radiator and were very fair in their pricing for the other issues. We have a mini fleet of Sprinters for our plumbing company, I'm happy we found a good option for out of warranty issues. They met their timeline as well which was appreciated. Jeremy was great with communication through out. Worth every penny.
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