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5 star rating
Gortion A. from LAS VEGAS, NV on 12/6/2019 for an auto service of their Honda and their testimonial is:
"Very good"
5 star rating
Bruce G. from LAS VEGAS, NV on 11/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"The service was was great thank very much ! Alan was great help"
5 star rating
Curtis/latasha W. from LAS VEGAS, NV on 11/15/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place very nice people"
5 star rating
Steve P. from LAS VEGAS, NV on 11/1/2019 for an auto repair of their BMW and their testimonial is:
"I would tell people to go see Patrick B. He’s very honest and a great worker. I take my bmw to Patrick every time it’s needs service or any issues."
5 star rating
Thomas B. from LAS VEGAS, NV on 10/24/2019 for an auto repair of their Lexus and their testimonial is:
"Best service EVER"
5 star rating
Diane O. from LAS VEGAS, NV on 10/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great communication. Adam did a great job letting us know what was going on. Very professional. Nice atmosphere. Best car service center I have ever used. Thank you!!"
5 star rating
Arna/thomas M. from LAS VEGAS, NV on 10/19/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"They always provide good service, trustful, and taking care of customers"
5 star rating
Nina B. from LAS VEGAS, NV on 10/18/2019 for an auto service of their Chrysler and their testimonial is:
"Great service with a smile"
5 star rating
Sharon S. from LAS VEGAS, NV on 10/13/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional, courteous, trust worthy & take great care of my car!!"
5 star rating
Tim K. from HENDERSON, NV on 10/8/2019 for an auto repair of their BMW and their testimonial is:
"Took my broken car from another garage after being told I need a complete new engine @ $25,000. Frank's reviewed my motor and put it back together with the same parts and it runs like a champ. Saved me a ton of $$ and they really know what they are doing. Plus, the communicate and update along the way :-)"
5 star rating
Sandra A. from LAS VEGAS, NV on 10/4/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"They gave me detail analyze if my car, explain everything to me."
5 star rating
Phil C. from LAS VEGAS, NV on 10/2/2019 for an auto service of their BMW and their testimonial is:
"I've owned my BMW since new and used the BMW dealer for the first 4 years as all my maintenance was free. Now that I'm paying for the servicing on my car I choose not to use the BMW dealer anymore. I chose Franks because of the good reviews and their experience with BMWs. I made an 8AM appointment for an oil change and what ever the car would need at 50K miles. I needed a ride home which they gave me after only waiting about 5 minutes. Before noon I received an email and text with pictures of the inspection they did on my car. The report was very helpful and instilled confidence in me that they had done a thorough inspection of my car. My car had no major issue but they did recommend some preventative things which I agreed to. At no time did I feel pressured into having these extra items done, it was purely my choice. When the car was ready they called and told me someone would pick me up. After an hour no one came, the shop called me and said there was some miss communication with the person that was supposed to pick me up. To make up for it the shop paid to have a Lyft bring me to their shop so I could get my car. When I arrived the service agent also reduced the price on my service bill and apologized for the mistake. Sometimes a measure of a business is how they respond when a mistake happens and in this case Franks scored an A+. I'm picky about the maintenance on my car and a big believer in preventative maintenance. I felt comfortable bringing my car here and I will again. First class customer service!!"
5 star rating
Robert R. from 89102 on 9/19/2019 for an auto service of their Jaguar and their testimonial is:
"Professional, courteous service at a high level."
5 star rating
Frank C. from LAS VEGAS, NV on 9/19/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent service very professional keep up the good work"
5 star rating
Hope P. from Las Vegas, NV on 9/6/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Very knowledgeable and professional business. Was very impressed with the service and help I got with Riley."
5 star rating
Jerry P. from LAS VEGAS, NV on 8/29/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional and courteous, as always."
5 star rating
Bill R. from LAS VEGAS, NV on 8/27/2019 for an auto service of their Volkswagen and their testimonial is:
"I would have them call Dave . He'll take care of your car like you want to keep it forever !"
5 star rating
James C. from LAS VEGAS, NV on 8/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I am very pleased with the service, especially my representative technician, Christopher and others who work in the office, all very friendly and helpful!"
5 star rating
Thomas B. from LAS VEGAS, NV on 8/21/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have been going to Frank's for 14+ yrs and would NEVER go anywhere else for service, quality parts, honesty and reliability!"
5 star rating
Rodolfo P. from HENDERSON, NV on 8/15/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The best."
4 star rating
Pau S. from LAS VEGAS, NV on 8/8/2019 for an emissions test of their Mercedes-Benz and their testimonial is:
"Great service honest"
5 star rating
Arsen Danielian, E. from LAS VEGAS, NV on 8/5/2019 for an auto service of their BMW and their testimonial is:
"Very professional, excellent mechanical work, attentive and friendly staff. Delivered what was promised on time."
4 star rating
M Tobin N. from LAS VEGAS, NV on 8/1/2019 for an auto service of their Volkswagen and their testimonial is:
"Excellent customer service, competitive pricing with quick and timely automotive service."
3 star rating
Greg P. from LAS VEGAS, NV on 7/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The service is okay"
5 star rating
Dan H. from LAS VEGAS, NV on 7/15/2019 for an auto service of their Jaguar and their testimonial is:
"Quality work. Clean shop. Travis was great keeping me informed of what was going on with my car."
5 star rating
Carlton/tosha M. from NORTH LAS VEGAS, NV on 7/5/2019 for an auto repair of their Jaguar and their testimonial is:
"This is the best luxury car repair business and experience. Customer service is friendly, professional and trustworthy. You get expert, reliable estimates and completion of work in a timely manner. They go over the entire vehicle inside and out with a fine-toothed comb and provide you with pictures and a list of whatever work your vehicle may need currently, as well as in the future, by email and text you when the estimate is completed. You can make decisions based on this information as to what you want done prior to authorization. This is very helpful when prioritizing your future repairs also. When I pick up my car, it's always spic and span looking beautifully ready to go! We love Frank's European Service because their workmanship is consistently, undoubtedly the best❣"
5 star rating
Teresa from Las Vegas, NV on 7/3/2019 for an auto service of their Jaguar and their testimonial is:
"Amazing Gem! They are kind and reasonable. No hard pressure up sale. The inform me of what I need and let you decide."
4 star rating
Wendell P. from LAS VEGAS, NV on 6/24/2019 for an auto repair of their Volvo and their testimonial is:
"The entire staff at Franks has always been very professional, and friendly. I would highly recommend Franks European to anyone in need of what I consider to be honest and competent vehicle service."
5 star rating
Willie And Dorothy H. from NORTH LAS VEGAS, NV on 6/24/2019 for an auto service of their BMW and their testimonial is:
"They take care of their customers and they provide a detailed description of what needs to be done and what they have with photos. Even the driver seems like he remembers you."
5 star rating
Verna T. from LAS VEGAS, NV on 6/22/2019 for an emissions test of their Volkswagen and their testimonial is:
"Thanks Christopher for your excellent customer service. I felt right at home. I am a former customer from when I owned a BMW. I liked and appreciated you all before and now I'm back with my VW Pasatt. I recently had my battery replaced and could not pass the smog check due to an OBD Fuel and Evap unset. Every place I took my car they said I just needed to keep driving it. I had already put 700 miles on the car since the battery was replaced with two rejected smog checks. Your technician was very confident my problem could be fixed and it was. Thanks for going above and beyond. could. I had my battery replaced and could not pass the smog check due to OBD Fuel & OBD EVAP unset. Everyone told me to keep driving my car."
5 star rating
Lonnie A. from LAS VEGAS, NV on 6/20/2019 for an auto service of their Lexus and their testimonial is:
"Go there they are the best inn town."
5 star rating
Stacey E. from LAS VEGAS, NV on 6/20/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank and his team do an excellent job! Their customer service rivals the dealership and so does their work...the only thing you'll miss is over paying! They are honest, transparent and very professional. If you own a luxury European vehicle and are in need of service, do yourself and your bank account a favor and take it to Frank's."
5 star rating
Richard A M. from HENDERSON, NV on 6/17/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are very thorough. They look a the situation from every angle and try to come up with the most reasonable solution."
5 star rating
Myrna D. from LAS VEGAS, NV on 6/16/2019 for an auto service of their Toyota and their testimonial is:
"There is no other service place to go. Frank has been keeping my 1997 Avalon running since 2000, I just brought a new RAV4 and he will be the only place I will take it for service."
4 star rating
Richard V. from Las Vegas, NV on 6/15/2019 for an auto service of their Jaguar and their testimonial is:
"They are very concise"
5 star rating
Jeffrey L Glynn D. from Las Vegas, NV on 6/14/2019 for an auto service of their Jaguar and their testimonial is:
"Great people, great job!!"
5 star rating
Jon F. from LAS VEGAS, NV on 6/13/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis is always very informative and thorough. He delivers on time! All the personal at Franks is wonderful! I would recommend them to all. Will be back for a service soon."
5 star rating
Tracie J. from LAS VEGAS, NV on 6/7/2019 for an auto repair of their BMW and their testimonial is:
"Awesome"
5 star rating
Tracie J. from LAS VEGAS, NV on 6/6/2019 for an auto repair of their BMW and their testimonial is:
"Its the best. Great prices. Excellent repairs. Awesome service providers."
5 star rating
Anonymous from Las Vegas, NV on 6/3/2019 for an auto service of their BMW and their testimonial is:
"Good diagnostics, high quality work!"
5 star rating
Arna M. from LAS VEGAS, NV on 5/31/2019 for an auto service of their BMW and their testimonial is:
"i always recomend everybody Franks european service"
5 star rating
Joe E L I A S. from Las Vegas, NV on 5/23/2019 for an auto repair of their BMW and their testimonial is:
"I would tell them Frank's European service was very professional very personable friendly likeable and right on point"
5 star rating
Russell E. from TOLLESON, AZ on 5/21/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"First time that I have taken a vehicle to Frank's. Very impressed with the customer service. Dave was very helpful and informative. They not only did the oil change, they also did a complete inspection on my vehicle. Great service."
5 star rating
Barbara M. from Las Vegas, NV on 5/16/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I would definitely recommend them, Travis kept us informed on everything they were doing. I really appreciate their help with the issue I was having with my Mini Cooper."
5 star rating
Robert H. from LAS VEGAS, NV on 5/10/2019 for an auto repair of their BMW and their testimonial is:
"I would tell them the staff was friendly, helpful and that the work that was done was excellent. The wait area was clean as well as the rest rooms. The shop was so clean I think you could have eaten off of the floor."
5 star rating
Dave W. from LAS VEGAS, NV on 5/10/2019 for an auto service of their BMW and their testimonial is:
"Frank and his team are always honest and diligent in their efforts! I would definitely recommend this service center over the dealerships. It’s a first class experience every time you walk through the door. Special thanks to Travis for always going the extra mile!"
5 star rating
Bernadette A. from LAS VEGAS, NV on 5/10/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have always found everyone that has worked at Frank’s to be courteous, professional and knowledgeable about my particular car - a Mercedes-Benz. It took a lot for me to trust anybody with my baby, besides the dealership. Frank’s has been awesome,"
4 star rating
David W. from LAS VEGAS, NV on 5/7/2019 for an auto repair of their BMW and their testimonial is:
"They are very through and do quality work."
5 star rating
Nicholas L. from LAS VEGAS, NV on 5/6/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Go and don’t wait. If you haven't been yet, go fast! They have you covered, always! I had a small hick up when I picked my car up, a button fell off during service. The tech came out, tried to fix and then told my advisor and they’re fixing it when they get the button in. They never hesitate to go the extra mile. You will not find this level of service anywhere. Trust me, I have used various places and I will only have these guys take care of me from now on...."
5 star rating
Lee S. from LAS VEGAS, NV on 5/3/2019 for an auto service of their BMW and their testimonial is:
"Best in town. Absolute professionalism, courtesy, and trustworthiness"
5 star rating
Phil L. from LAS VEGAS, NV on 5/2/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Try them an give them a chance"
5 star rating
Anonymous from Las Vegas, NV on 5/1/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been a customer over the years when out of warranty on various vehicles that I have owned. When in a position to need service throughFrank and staff have had excellent results. Frank’s outlines the service and any reason of service needed or completed. Very satisfied with the customer service."
5 star rating
Laura from Las Vegas, NV on 4/30/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Travis was responsive, gave options, and was personable. Great quality service."
5 star rating
Tracie J. from LAS VEGAS, NV on 4/29/2019 for an auto repair of their BMW and their testimonial is:
"They are excellent. Just try you will keep them as mechanics 4 ever"
5 star rating
Anonymous from Las Vegas, NV on 4/29/2019 for an auto service of their BMW and their testimonial is:
"Great"
5 star rating
Ronnie from Las Vegas, NV on 4/26/2019 for an auto service of their BMW and their testimonial is:
"I have had a lot of experiences with repair shops and mostly not so good, even with dealers. The first thing l did when going to Frank's was to ask for a tour. This will tell you a lot about the owner and what he thinks about his customers. They gave me the grand tour. I liked what l saw and heard. You can rest assured this is the place if you want HONESTY, QUALITY work at a reasonable price and a shop that warranty it's work far longer than any dealer or any other shop I've used. Go see these guys and you'll be glad you did."
5 star rating
Jerald W. from NORTH LAS VEGAS, NV on 4/25/2019 for an auto repair of their Porsche and their testimonial is:
"Quality service and an excellent customer service experience. If you drive a high end vehicle this is the place!"
5 star rating
Jerald W. from NORTH LAS VEGAS, NV on 4/25/2019 for an auto repair of their Porsche and their testimonial is:
"All of the quality of you'd expect from the dealer, but extremely more attentive and caring to your customer and their vehicle. Thank you for your quality customer service!"
5 star rating
April P. from LAS VEGAS, NV on 4/25/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great service at a good price ,they give you pictures of the car inspection and tell you what is urgent and what you can watch so you can plan service"
5 star rating
Anonymous from Las Vegas, NV on 4/24/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great!!!"
5 star rating
Jonathan R. from Las Vegas, NV on 4/22/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional, thorough and good prices."
5 star rating
Andio P. from LAS VEGAS, NV on 4/22/2019 for an auto repair of their BMW and their testimonial is:
"Awesome. Customer service are phenomenal!"
5 star rating
Douglas A. from LAS VEGAS, NV on 4/18/2019 for an auto repair of their Land and their testimonial is:
"Frank’s European Service is very professional from start to finish. A great value."
5 star rating
Thomas B. from LAS VEGAS, NV on 4/18/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Best in town ! Reliable , honest and uses quality parts"
5 star rating
Kelly T. from N. LAS VEGAS, NV on 4/17/2019 for an auto service of their Mini and their testimonial is:
"Absolutely fantastic, I felt very welcomed and taken care of throughout the entire process. I will be coming here regularly."
5 star rating
Glenn H. from NORTH LAS VEGAS, NV on 4/16/2019 for an auto service of their BMW and their testimonial is:
"Frank's is the best. This was my first visit. Travis treated me like a celebrity. Thanks Frank's...you gained a new customer."
5 star rating
Judy from Las Vegas, NV on 4/11/2019 for an auto service of their BMW and their testimonial is:
"Best in Las Vegas. Travis, et al, stayed with me until everything was resolved"
5 star rating
Ryan J. from LAS VEGAS, NV on 4/8/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"It’s the best you can get handle everything for me and I understood what what’s going on explain thing clear thank you great service."
5 star rating
Martin from LAS VEGAS, NV on 4/3/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I worked with Travis. He was very nice and helpful, always went extra mile to help me find the best solution for the best price. I think they all are great team of nice people and great specialists. Definitely recommending them to those who needs reliable solution for their vehicles. Thank you guys."
5 star rating
Ken H. from LAS VEGAS, NV on 4/1/2019 for an auto service of their Audi and their testimonial is:
"Great crew. Knowledgeable, professional. The quality of the work is awesome. The TT runs better now, than it ever has. The warranty offered on your work creates peace of mind. We’ll be returning for all necessary repairs and maintenance on our vehicles."
5 star rating
Jesse from Las Vegas, NV on 3/22/2019 for an auto service of their Audi and their testimonial is:
"They do great work, show you detailed reports with pictures, dealers dont do that. I took my bmw to dealer for wattanty work and they said a bushing needed replacement. Took it to Franks, they investigated, took pics, there was no problem. Thanks Franks for always being trustworthy and someone I can trust. I’ve used Franks for both my bimmers, maintenance and large repair, always happy with results."
5 star rating
Tracie J. from LAS VEGAS, NV on 3/21/2019 for an auto service of their BMW and their testimonial is:
"Excellent work and Excellent customer service. The prices are amazing. I will be utilizing their service regularly from now on.. Dave is the nicest service man ever. Ive found my new mechanics. 😁 Thanks Frank European Auto."
5 star rating
Ron S. from Las Vegas, NV on 3/20/2019 for an auto service of their BMW and their testimonial is:
"They will get the job done right the first time."
5 star rating
Gina B. from LAS VEGAS, NV on 3/19/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"The best customer service I've ever received, not just from a dealership or service shop, but pretty much anywhere. I'm so impressed with how nice the guys are, how thorough the information is they share with the customers, and how easy you make the entire process."
5 star rating
Richard A M. from HENDERSON, NV on 3/15/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"I wouldn't and do not hesitate to recommend Frank's European Service. Their customer services is top notch. Dave Ellis always kees me updated on the progress of the service being performed, and while I've never met the technicians who work on my car I feel they do an excellent job. It is always fun to drive my car after it has been serviced because it runs smoother and seems to accelerate quicker. Thank you"
5 star rating
Glen M. from LAS VEGAS, NV on 3/13/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Travis is the absolute best"
5 star rating
George A B. from LAS VEGAS, NV on 3/6/2019 for an auto repair of their Rolls-Royce and their testimonial is:
"Don’t go anywhere else!"
5 star rating
Anonymous from Las Vegas, NV on 3/5/2019 for an auto service of their Rolls-Royce and their testimonial is:
"Great job on the car and customer services"
5 star rating
Larry from Las Vegas, NV on 2/25/2019 for an auto service of their Rolls-Royce and their testimonial is:
"They’re someone you can take your car and know they going to give you the truth and best service. Thanks Franks."
5 star rating
D. H. from NORTH LAS VEGAS, NV on 2/21/2019 for an auto service of their BMW and their testimonial is:
"They are very professional and friendly. They go the extra mile to see that your needs are met. They also keep you informed on the progress of your automobile."
5 star rating
Greg S. from LAS VEGAS, NV on 2/20/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank is always on top of pre maintenance. That's a good thing if want to avoid excessive wear and unnecessary repairs, just listen to his advice"
5 star rating
Laura A. from LAS VEGAS, NV on 2/13/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Simply the BEST!!"
5 star rating
John D. from LAS VEGAS, NV on 2/8/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"Top quality work with the best team (Dave E. & Patrick)."
5 star rating
Michael K. from LAS VEGAS, NV on 2/5/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"The best. I trust them to do the job."
4 star rating
Troy from LAS VEGAS, NV on 2/1/2019 for an auto repair of their Audi and their testimonial is:
"Great customer service, but only stock repairs with factory parts."
5 star rating
Anonymous from Las Vegas, NV on 2/1/2019 for an auto service of their Audi and their testimonial is:
"Great service"
5 star rating
Richard M. from HENDERSON, NV on 1/31/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"I have always found the work done by Frank's staff to be professional and thorough."
5 star rating
Gregory S. from LAS VEGAS, NV on 1/31/2019 for an auto service of their Mercedes-Benz and their testimonial is:
"Great auto service and top quality repairs. An owner who will bind over backwards to give those level of services"
5 star rating
Orie M. from LAS VEGAS, NV on 1/21/2019 for an auto service of their Audi and their testimonial is:
"It was very professional experience, everyone so nice. Thanks"
5 star rating
Janet I. from LAS VEGAS, NV on 1/18/2019 for an auto repair of their BMW and their testimonial is:
"This was my first time taking my car into Frank's European Service and Travis was amazing. He was knowledgable, accommodating, went above and beyond, prompt with his recommendations for my car and just plain nice!! We were very pleased with our experience."
5 star rating
Jen A. from LAS VEGAS, NV on 1/11/2019 for an auto repair of their Dodge and their testimonial is:
"Franks European Service never disappoints. Our vehicles are serviced efficiently by a quality and friendly staff. We wouldn’t go anywhere else."
5 star rating
Robert T. from LAS VEGAS, NV on 1/10/2019 for an auto repair of their BMW and their testimonial is:
"Exceptional work. Busy shop with experience."
5 star rating
Penny from HENDERSON, NV on 1/8/2019 for an auto repair of their Mercedes-Benz and their testimonial is:
"As always the best. Very consistent, takes care of their customers and excellent work. I would recommend Frank's to take care of all your automotive needs."
5 star rating
Anonymous from Las Vegas, NV on 12/20/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied"
5 star rating
Thomas B. from LAS VEGAS, NV on 12/19/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"I have a friend who uses another mechanic who is a little less costly and his cars are always in the shop. Frank uses quality parts so my car is in and out quickly and has never had to be reserviced for the same issue ever."
5 star rating
Andrea G. from Las Vegas, NV on 12/18/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Genuine Caring Employees as well as the owner. A True Pleasure Knowing I am in Safe Hands here👍"
5 star rating
Selene P. from LAS VEGAS, NV on 12/18/2018 for an auto repair of their BMW and their testimonial is:
"I’ve only used their services once but found them to provide excellent customer service. Workmanship is great so far. I would definitely recommend them!"
5 star rating
John H. from LAS VEGAS, NV on 12/12/2018 for an auto repair of their Land and their testimonial is:
"Excellent service and honest."
5 star rating
Bill R. from LAS VEGAS, NV on 12/9/2018 for an auto service of their Volkswagen and their testimonial is:
"Great people -- you can trust the service !"
5 star rating
Sam K. from LAS VEGAS, NV on 12/6/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Honesty and fairness ."
5 star rating
Lorraine from Las Vegas, NV on 11/28/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Travis was top of his d updates, excellent service."
5 star rating
Jim N. from LAS VEGAS, NV on 11/26/2018 for an auto service of their BMW and their testimonial is:
"I'm completely satisfied with the services performed. The visual report and recommendations is a plus."
5 star rating
J. R. from LAS VEGAS, NV on 11/18/2018 for an auto service of their Porsche and their testimonial is:
"Very professional and thorough. Thanks."
5 star rating
Sam W. from LAS VEGAS, NV on 11/17/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Fair price, excellent service, expert technicians, and honest representatives. What more could you ask for? I am a happy camper."
5 star rating
Dr. George A B. from LAS VEGAS, NV on 11/16/2018 for an auto repair of their Rolls-Royce and their testimonial is:
"I constantly tell people about the work Frank's EU Svs has done on my Rolls-Royce. The care is difficult to work on and Frank's always comes through/"
5 star rating
Arna M. from LAS VEGAS, NV on 11/16/2018 for an auto service of their Rolls-Royce and their testimonial is:
"Highly recommend"
5 star rating
Gustavo V. from LAS VEGAS, NV on 11/16/2018 for an auto repair of their BMW and their testimonial is:
"Great service. They told you what they were going to do and did it. Always on top of everything. Really made one feel welcomed"
5 star rating
Paul B. from LAS VEGAS, NV on 11/15/2018 for an auto service of their Porsche and their testimonial is:
"Received best customer service experience in a very long time. Nice to know a company still believes good service and a friendly staff still matters,"
5 star rating
Kekoa S. from N. LAS VEGAS, NV on 11/6/2018 for an auto repair of their BMW and their testimonial is:
"Great"
5 star rating
Bobby M. from LAS VEGAS, NV on 10/21/2018 for an auto repair of their BMW and their testimonial is:
"I had an excellent experience with Frank's from the very first call. The customer service I received from Travis was impeccable, and I will certainly return in the future for my vehicle's service needs."
5 star rating
Jerry from Las Vegas, NV on 10/10/2018 for an auto service of their BMW and their testimonial is:
"Very friendly and professional."
5 star rating
Bernadette A. from LAS VEGAS, NV on 10/5/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Franks always goes above and beyond in trying to provide the best of service."
5 star rating
Kenneth S. from LAS VEGAS, NV on 10/3/2018 for an auto service of their Jaguar and their testimonial is:
"Excellent work excellent customer service I will use this shop in the future most people with a car that cost over $100,000 will only use the dealer I feel the work performed was just as good if not better than the dealer thanks for a great job. Kenneth Steel"
5 star rating
Elizabeth R. from HENDERSON, NV on 9/28/2018 for an auto service of their Volkswagen and their testimonial is:
"I would tell them Travis was amazing. He took the time to discuss every option with me and gave me an honest opinion, which I work in the business and that is so greatly appreciated. Very comparable prices. Just the quality of service mad me very happy. I would definitely recommend and already have to Frank’s"
5 star rating
Willie And Dorothy H. from NORTH LAS VEGAS, NV on 9/28/2018 for an auto repair of their BMW and their testimonial is:
"They inform you about the needs of your car. They are very professional and friendly at the same time."
5 star rating
Dennis F. from LAS VEGAS, NV on 9/13/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service!!"
5 star rating
Gregory S. from LAS VEGAS, NV on 8/28/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Mr. & Mrs. Scandura personally operates the remarkable "Franks" European auto Service on a personal daily basis. Giving every customer the most professional one on one attentive care as needed to be the most honest and reliable auto repair service you can find."
5 star rating
John D. from LAS VEGAS, NV on 8/20/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Dave is the best.....we're always on the same page with my vehicle needs."
5 star rating
Wendy M. from LAS VEGAS, NV on 8/20/2018 for an auto repair of their Volkswagen and their testimonial is:
"I would absolutely recommend them, friendly, efficient, clean, price was the best I found.. thank you . Dave was amazing and everyone was friendly"
5 star rating
Jasmin G. from LAS VEGAS, NV on 8/16/2018 for an auto repair of their Land and their testimonial is:
"The best service I’ve ever received I’m a customer for life ☺️☺️☺️"
5 star rating
Steven M. from LAS VEGAS, NV on 8/13/2018 for an auto repair of their BMW and their testimonial is:
"No one ever wants to pay a lot of money for vehicle repairs so when you do, you need to get servicing from a trusted establishment. It is that trust that keeps me coming back to Franks. Sometimes getting your car right takes longer than expected. Frank and his staff go the extra mile to find the problem(s) explain them to you and insure your satisfaction. I am a very satisfied customer."
5 star rating
Judy S. from LAS VEGAS, NV on 8/6/2018 for an auto repair of their Land and their testimonial is:
"Quality is excellent. Thomas was excellent, very respectful, I trust my car with Frank's mechanics and reps. I found a home for my car. Thank you."
5 star rating
Dara from Las Vegas, NV on 8/6/2018 for an auto service of their Land and their testimonial is:
"Excellent customer service. They are conscientious and do good work. They work hard to make the customer happy with the end result."
5 star rating
Arna from Las Vegas, NV on 8/6/2018 for an auto service of their Land and their testimonial is:
"The best service in town"
5 star rating
John H. from LAS VEGAS, NV on 8/1/2018 for an auto service of their smart and their testimonial is:
"I highly recommend them for any vehicle service."
5 star rating
Brenda from Las Vegas, NV on 7/27/2018 for an auto service of their smart and their testimonial is:
"My car runs beautiful! Thanks to the great team."
5 star rating
Alan P. from HENDERSON, NV on 7/25/2018 for an auto repair of their Land and their testimonial is:
"Awesome thank you gays"
5 star rating
Ken S. from LAS VEGAS, NV on 7/25/2018 for an auto service of their Volkswagen and their testimonial is:
"Very professional and knowledgeable."
5 star rating
Dave Is My Service P. from Las Vegas, NV on 7/24/2018 for an auto service of their Volkswagen and their testimonial is:
"That I am always satisfied with the work done to my car Dave is my service person u"
5 star rating
Jung P. from LAS VEGAS, NV on 7/22/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Honest people and do good work"
5 star rating
Jj from Las Vegas, NV on 7/16/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Great people good work trustworthy"
5 star rating
Lauren N. from LAS VEGAS, NV on 6/25/2018 for an auto service of their Lincoln and their testimonial is:
"My car overheated one day and by shear luck, I parked it at Frank's. The customer service and quality of work was absolutely amazing! From the initial call to see if they would accept my car (its domestic) up until I picked it up. I wish all auto service centers were as efficient and honest as Frank's. I'm so pleased with my experience, I'm considering buying a European vehicle just so I can take it to them. Of course Frank said that wasn't necessary. I love this place and I'll definitely be back."
5 star rating
Brigitte from Las Vegas, NV on 6/20/2018 for an auto service of their Lincoln and their testimonial is:
"We are very happy with our experience- it was very professional and excellent customer service thank you very much for everything"
5 star rating
Roseann B. from LAS VEGAS, NV on 6/5/2018 for an auto service of their Toyota and their testimonial is:
"This absolutely the best shop I have ever worked with to keep my truck running the best possible. They always give me a quote and that ends up being the cost, no hidden extras. The work they have done to my truck is the best I have experienced."
5 star rating
Joe D. from LAS VEGAS, NV on 5/31/2018 for an auto repair of their Audi and their testimonial is:
"Took my wife’s Audi to Frank’s for air suspension issue which the local Audi service dept left me with the feeling that they were not troubleshooting correctly. Frank’s found the issue quickly (it as not what the Audi guys were going to replace). Very complicated repair and done perfectly"
5 star rating
Jessica B. from LAS VEGAS, NV on 5/17/2018 for an auto service of their Porsche and their testimonial is:
"No question!! Frank’s is the BEST service shop in town!! Over the moon happy with everything. Thank you Team Frank!"
5 star rating
Guy J. from LAS VEGAS, NV on 5/8/2018 for an auto repair of their Jaguar and their testimonial is:
"Do it once Do it right are Frank MOTO, always fixe the first time. Thanks"
5 star rating
Elaine W. from LAS VEGAS, NV on 4/19/2018 for an auto repair of their Volvo and their testimonial is:
"Our daughter recommended Frank's and we would gladly recommend them to others. Clean, attractive entry. Complete diagnostics preformed, recommendations communicated, thorough description of work preformed with clarity. Pleasing experience."
5 star rating
Gary S. from LAS VEGAS, NV on 4/15/2018 for an auto service of their Volvo and their testimonial is:
"A couple of weeks ago, I took my 2006 Volvo Ocean Race Edition to Frank's European. Our car only has about 82,000 miles, however I had a lot of deferred maintenance that required repair. Dave suggested a diagnostic test on the vehicle. I had taken it in because the car had a vibration while driving. I cannot say enough about this company. They provided me with a list of items that the car needed, including a front wheel bearing. I would like to thank Frank's Automotive and Dave for providing me with excellent service. The car now runs like new with no front end noise. Thank you Frank and Dave for your excellent service. You are now my repair/service shop."
5 star rating
Dan B. from LAS VEGAS, NV on 4/11/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Best auto service I’ve had in 42 years of car ownership. Travis gave me a first-class welcome- and Dave Ellis is a customer service god."
5 star rating
Jeff D. from LAS VEGAS, NV on 4/9/2018 for an auto repair of their Triumph and their testimonial is:
"Very friendly and knowledgeable. Thanks"
5 star rating
Anonymous from Las Vegas, NV on 4/5/2018 for an auto service of their Triumph and their testimonial is:
"Outstanding customer service and communication"
5 star rating
James F. from LAS VEGAS, NV on 3/26/2018 for an auto service of their BMW and their testimonial is:
"Dave was excellent to work with"
5 star rating
Pate T. from LAS VEGAS, NV on 3/22/2018 for an auto service of their BMW and their testimonial is:
"Absolutely NO Complaints !"
5 star rating
Tawia A. from LAS VEGAS, NV on 3/18/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank's European Service's quality of work and customer service is excellent."
5 star rating
Andrew G. from LAS VEGAS, NV on 3/13/2018 for an auto repair of their Audi and their testimonial is:
"Excellent value"
5 star rating
Greg S. from LAS VEGAS, NV on 2/23/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"They will fix the problem."
5 star rating
Greg S. from LAS VEGAS, NV on 2/23/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"They will fix the problem!"
5 star rating
A. B. from Las Vegas, NV on 2/6/2018 for an auto repair of their Mercedes-Benz and their testimonial is:
"They are not pushy and explain each and every issue with the customer. No service is completed without your permission. The staff is friendly and personable. I called Jason the wrong name of James and he made a joke about it but I felt so bad I had called him the wrong name..I was so embarrassed. So JAMES hopefully this will be printed so you get a public apology....so sorry and thank you for making me laugh!"
5 star rating
Taryrece S. from Las Vegas, NV on 1/27/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service at Frank’s is absolutely incredible. I can’t express how pleasant it was working with these professionals. Special thanks to Jayson. He will exceed any and all of your expectations."
5 star rating
Mona B. from Las Vegas, NV on 1/22/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"As a first time customer, I was happy with every aspect of my service. My Service Advisor, Dave was very attentive & professional. The text reports of the various stages of the service was expressive. Prices were fair. I highly recommended everyone to check them out. before going elsewhere."
4 star rating
Paiboon C. from LAS VEGAS, NV on 1/19/2018 for an auto service of their Mercedes-Benz and their testimonial is:
"Good job"
5 star rating
Michael C. from LAS VEGAS, NV on 12/31/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"It's a very friendly atmosphere and we felt welcome. The service advisor was very outgoing. The service was well done and reasonably priced. No pressure at all to have extra work done. That alone is enough reason to go back. My wife loved the complimentary car wash!"
5 star rating
Myrna D. from LAS VEGAS, NV on 12/7/2017 for an auto service of their Toyota and their testimonial is:
"I would have to say "What are you waiting for" make an appointment now. I can't say enough good things about Frank, Debbie and their whole staff. If you are a single woman they are the only place to go, you can rust them to be honest with you. After almost 20 years of going to them I probably sound like a broken record but I love the whole operation."
5 star rating
Marios S. from LAS VEGAS, NV on 11/28/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"Beyond excellent!"
5 star rating
Roseann from Las Vegas, NV on 11/22/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can recommended Frank's for anything you can afford to do"
3 star rating
Charles V. from LAS VEGAS, NV on 11/22/2017 for an auto service of their BMW and their testimonial is:
"The service was good until I got my vehicle home and opened the trunk and found parts that were not put back on the car."
5 star rating
Andrew G. from LAS VEGAS, NV on 11/22/2017 for an auto repair of their Audi and their testimonial is:
"Helpful and professional"
5 star rating
Rosezan from Las Vegas, NV on 11/22/2017 for an auto service of their Audi and their testimonial is:
"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can not recommended Frank's for anything you can afford to do"
5 star rating
Dan B. from LAS VEGAS, NV on 10/24/2017 for an auto service of their BMW and their testimonial is:
"Outstanding people and quality service."
5 star rating
Anonymous from Las Vegas, NV on 10/22/2017 for an auto service of their BMW and their testimonial is:
"great shop, I feel very safe sending my wife there, always upfront and transparent."
5 star rating
Anne G. from LAS VEGAS, NV on 10/18/2017 for an auto repair of their BMW and their testimonial is:
"I’m rate Frank’s European service as A-plus. Randy and Dave are first class in customer care. I have a 17 year old BMW and they have taken excellent care of my car for this past several years. Their service is fast fair and efficient with pricing competitive. I highly recommend Frank’s European Service."
5 star rating
Bill R. from LAS VEGAS, NV on 10/17/2017 for an auto repair of their Volkswagen and their testimonial is:
"Dave never gives up. The car ruins better than new and it's 11 years old."
5 star rating
Veronica E. from LAS VEGAS, NV on 10/13/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"Quick and efficient service. 100% better and fair pricing and service than the overly marketed local competitor!"
5 star rating
Christopher L. from NORTH LAS VEGAS, NV on 9/14/2017 for an auto repair of their BMW and their testimonial is:
"I was extremely pleased with the service and the feedback at Frank's. Prices are reasonable and the facility was State of the Art."
5 star rating
Susan K. from Las Vegas, NV on 9/13/2017 for an auto service of their BMW and their testimonial is:
"I would highly recommend Frank's European Service to anyone who needs to have car repairs. They go above and beyond in customer service. They have fair pricing for their services. I like the photos they send after each inspection. It gives me an extra piece of mind knowing that the service was actually performed as requested."
5 star rating
Will E. from LAS VEGAS, NV on 9/5/2017 for an auto service of their BMW and their testimonial is:
"Frank's provides top notch service at reasonable prices."
5 star rating
Sharon S. from LAS VEGAS, NV on 8/8/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Good quality, professional, friendly personnel. Always happy to answer my questions regarding recommended repairs on my vehicle. Reliable service & really care about their customers!??"
5 star rating
Thom P. from LAS VEGAS, NV on 8/2/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest people, don't do work without consulting you. offer solutions to repairs that are down the road a bit. pleasant environment. offer shuttle service to work. fair prices. very consistent."
3 star rating
Yared from Las Vegas, NV on 8/2/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Over priced jiffy lube service. I went back to the dealer for better price and service"
5 star rating
Edward Z. from LAS VEGAS, NV on 7/24/2017 for an auto repair of their BMW and their testimonial is:
"There was an issue with the car's window tinting and Frank's folks were great. It is rare to be very pleased with a situation that starts with an unacceptable outcome, but goes on to work hard to recover trust and satisfaction. Rare in this industry! They really exceeded expectations."
4 star rating
Micheal P. from LAS VEGAS, NV on 7/11/2017 for an auto repair of their Volkswagen and their testimonial is:
"Quality of work is excellent, be prepared to leave your vehicle there for awhile though."
5 star rating
Jlf from Las Vegas, NV on 7/6/2017 for an auto service of their Volkswagen and their testimonial is:
"I drive a BMW product so have had several BMW kind of days and I'm afraid that Frank and his shop had to share in some of my misery unfairly that said Frank and is team are the best and I should have maintained the confidence I have always had in their work. Thanks to everyone !"
5 star rating
Bill R. from LAS VEGAS, NV on 7/1/2017 for an auto repair of their Volkswagen and their testimonial is:
"Best place in town"
5 star rating
Dan B. from LAS VEGAS, NV on 6/23/2017 for an auto repair of their BMW and their testimonial is:
"Great service and very responsive."
5 star rating
John D. from LAS VEGAS, NV on 6/19/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"I've never been disappointed from any repairs, Patrick's knowledge and expertize is the best."
5 star rating
Terre B. from LAS VEGAS, NV on 6/18/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"One receives excellent and caring service."
3 star rating
Edward Z. from LAS VEGAS, NV on 6/15/2017 for an auto service of their BMW and their testimonial is:
"Do not have any window tinting there. It was twice as expensive as other options and I have to have it redone, because there are flaws and bubbles in the windows. I had to rent a car because they had my car for a week. When I turned the rental back in, my car was still not ready. So Frank's "rented" me a loaner. Randy was great and did not charge me, but overall, I would have issues recommending Frank's."
5 star rating
Myrna D. from LAS VEGAS, NV on 6/14/2017 for an emissions test of their Toyota and their testimonial is:
"I always tell people if they have a car type that Frank's works on then they had better start going there because they will never get better or a more honest auto repair shop in the country. I have been taking my car to Frank for almost 20 years and I am just amazing that the service just gets better. I love Frank and Debbie and their whole crew. Thank you guys."
5 star rating
Barbara S. from Las Vegas, NV on 6/9/2017 for an auto repair of their BMW and their testimonial is:
"I would and have told them I have always received fabulous service. The building and outside is always clean. Employees are always friendly and never try to rush. Since my BMW went out of warranty, this is the place to go."
5 star rating
Kelly from LAS VEGAS, NV on 6/8/2017 for an auto service of their Volkswagen and their testimonial is:
"Excellent. They will treat you with respect and take good care of your vehicle. I love how they worked around my schedule, too. The courtesy shuttle makes the experience so convenient."
5 star rating
Charlie S. from HENDERSON, NV on 6/6/2017 for an emissions test of their Mercedes-Benz and their testimonial is:
"I have said it before and I will say it again, Frank is the only one I trust with my car. I feel safe with my vehicle in his hands! Thanks again for the education and pictures to help understand what is going on with my car! I will never go anywhere else"
5 star rating
Dan B. from LAS VEGAS, NV on 6/2/2017 for an auto service of their BMW and their testimonial is:
"I definitely would recommend."
5 star rating
Willie from Las Vegas, NV on 5/23/2017 for an auto service of their BMW and their testimonial is:
"Frank's European Service explained everything that our car and everything was handled in a courteous and professional manner."
5 star rating
Darryl A. from LAS VEGAS, NV on 5/18/2017 for an auto repair of their Jaguar and their testimonial is:
"The most thorough and honest mechanic I've ever been to. They are not the most inexpensive shop in town...but trust me...you get what you pay for. Great service!"
5 star rating
Myrna D. from LAS VEGAS, NV on 5/12/2017 for an auto repair of their Toyota and their testimonial is:
"It is so refreshing to know that even after going to Frank's for almost 20 years I can still receive the same awesome service that I did when I first started using their services. Frank, you and Debbie and your staff are a cut above any one else in the business."
5 star rating
Anne G. from LAS VEGAS, NV on 5/12/2017 for an auto repair of their BMW and their testimonial is:
"Frank and his crew take very good care of my 15 year old BMW. I choose to drive this older car and am able to do that because I can take it to Frank's for routine and extra type maintenance. His staff and crew are exceptionally nice and attentive. I can justify spending money on a car this old because the prices at Frank's auto are reasonable and the work is guaranteed."
5 star rating
John D. from LAS VEGAS, NV on 4/28/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"I have recommended to my friend for the great customer service, Patrick's knowledge and his quality of work is outstanding."
5 star rating
Daisy from Las Vegas, NV on 4/27/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"Good communication with service advisor. I found him honest and trustworthy"
5 star rating
Guy J. from LAS VEGAS, NV on 4/24/2017 for an auto service of their Jaguar and their testimonial is:
"They will get you a full vision of the state of your car health, so you make the best decision about any repairs that need to be done."
5 star rating
Karen from Las Vegas, NV on 4/18/2017 for an auto service of their Jaguar and their testimonial is:
"It is always exceptional."
5 star rating
Robert S. from Las Vegas, NV on 4/5/2017 for an auto service of their Jaguar and their testimonial is:
"Excellent service and care of my vehicle!"
5 star rating
Kirby B. from LAS VEGAS, NV on 4/2/2017 for an auto service of their BMW and their testimonial is:
"Great work at a good price."
5 star rating
Charlotte D. from LAS VEGAS, NV on 3/30/2017 for an auto repair of their BMW and their testimonial is:
"Excellent customer service with great turn around time on repairs."
5 star rating
Mark from Las Vegas, NV on 3/23/2017 for an auto service of their BMW and their testimonial is:
"Frank's is the best. Their honesty, reasonable pricing and professionalism is second to none!"
5 star rating
Jesse from Las Vegas, NV on 3/15/2017 for an auto service of their BMW and their testimonial is:
"They ate great, honest, and provide better service than the dealer."
5 star rating
Anonymous from Las Vegas, NV on 3/9/2017 for an auto service of their BMW and their testimonial is:
"Very good place to take the automobile for maintenance."
5 star rating
Myrna D. from LAS VEGAS, NV on 2/27/2017 for an auto repair of their Toyota and their testimonial is:
"Frank runs such an honest shop. I did not know that the work I needed was under warranty, and would have not known except they called me and said don't worry about the cost of this repair as it is all covered by warranty. I don't know of another shop in town that would have done the same. This whole team is the very best there is"
5 star rating
Joel G. from HENDERSON, NV on 2/7/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"They are the best! I should have used them a long time ago."
5 star rating
Dee D. from Las Vegas, NV on 1/28/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"During my service I was informed throughout the time my car was in the shop. Leonard sent me updates by text with a time frame for completion along with costs. He gave me a car to use while my car was being serviced. The cost of service was affordable, convenient and the customer service was exceptional!"
5 star rating
Bill R. from LAS VEGAS, NV on 1/28/2017 for an auto repair of their Volkswagen and their testimonial is:
"Dave is great. He made me feel welcome and well informed."
5 star rating
Willie from Las Vegas, NV on 1/13/2017 for an auto service of their Volkswagen and their testimonial is:
"The service was done in a timely manner. We shuttle service provided was just what we needed."
5 star rating
Jim B. from LAS VEGAS, NV on 1/9/2017 for an auto repair of their Mercedes-Benz and their testimonial is:
"I came to your facility to replace a headlight. Leonard checked records and found it was still under warranty so no charge. I appreciate your honesty!"
5 star rating
Jamie from Las Vegas, NV on 1/5/2017 for an auto service of their Mercedes-Benz and their testimonial is:
"The customer service was great! We were quoted one price and they ended up getting done faster then they thought so it ended up being less and we got an oil change! We will def come back!"
5 star rating
Rigo from Las Vegas, NV on 12/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They are my number one choice when it comes to taking care of my Merc service needs."
5 star rating
Karen W. from LAS VEGAS, NV on 12/19/2016 for an auto service of their GMC and their testimonial is:
"Working with the team at Frank's, can be sumed up simply, complete trust."
4 star rating
Sean M. from LAS VEGAS, NV on 12/13/2016 for an auto service of their GMC and their testimonial is:
"Frank's is an honest shop, and they care about doing good work. In the process of repairing and electrical issue, a separate electrical issue was created, and we did not discover it until we got the car home. We took the car back to Frank's and they repaired the issue, filled the car up with gas, and delivered it back to us. We will use them again."
5 star rating
J F. from Las Vegas, NV on 12/8/2016 for an auto repair of their Mini and their testimonial is:
"I trust them to service my car honestly."
5 star rating
James F. from LAS VEGAS, NV on 12/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Trust them to repair my car honestly."
5 star rating
Denise B. from LAS VEGAS, NV on 12/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only place I take my car for service."
5 star rating
Andrew P. from LAS VEGAS, NV on 12/2/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Top notch service and customer service is awesome!"
5 star rating
Sharon from Las Vegas, NV on 11/30/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them about the blatant bigotry, I experience. And to never let Leonard be involved with them"
5 star rating
Karina V. from Las Vegas, NV on 11/30/2016 for an auto repair of their BMW and their testimonial is:
"great service and prices. my car is running great again."
5 star rating
Lou D. from Las Vegas, NV on 11/18/2016 for an auto repair of their Toyota and their testimonial is:
"They are the best in town. They value their customers and take pride in their work."
5 star rating
Anonymous from Las Vegas, NV on 11/15/2016 for an auto service of their Toyota and their testimonial is:
"honest service and friendly service personnel"
5 star rating
Paul from LAS VEGAS, NV on 11/4/2016 for an auto repair of their Dodge and their testimonial is:
"Tracy was knowledgeable, pleasant, and overall very great"
5 star rating
Sylvia C. from VOORHEESVILLE, NY on 10/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Fast, efficient service. Feel they are trustworthy and the 3 year or 36,000 mile warranty is a plus. That shows that they have confidence in the work they perform."
5 star rating
Lynn M. from LAS VEGAS, NV on 10/18/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Highly skilled and honest"
5 star rating
Kim O. from LAS VEGAS, NV on 10/12/2016 for an auto repair of their Infiniti and their testimonial is:
"The Staff is very helpful and always go's out of their way to get the best repairs for the best cost and for the top performance for my vehicle needs. The staff is very friendly and makes you feel like family. God bless them all with prosper and Good health."
5 star rating
James F. from Las Vegas, NV on 10/7/2016 for an auto service of their Mini and their testimonial is:
"Honest people straight forward with repair recommendations and work performed high quality they fixed my oil leak."
5 star rating
David S. from N. LAS VEGAS, NV on 10/4/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"That it was great and I would rather take it there than the dealership"
5 star rating
Ellen B. from HENDERSON, NV on 10/3/2016 for an auto service of their Porsche and their testimonial is:
"I would highly recommend Frank Mercedes for good work and a excellent shop and courtesy."
5 star rating
Gener P. from Las Vegas, NV on 9/28/2016 for an auto service of their Porsche and their testimonial is:
"Friendly and courteous Customer Service makes me feel welcome. AAA quality of work and service, when you pick up your vehicle it always look fresh and clean. More power guys !"
5 star rating
Lynn M. from LAS VEGAS, NV on 9/24/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent and honest. Can find hard to get parts."
5 star rating
Mark G. from HENDERSON, NV on 9/16/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Good work and prompt delivery"
5 star rating
Penny S. from Las Vegas, NV on 9/14/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I would tell them (and I do tell them) of the confidence I have in Frank's and have had for many years"
5 star rating
Dave H. from LAS VEGAS, NV on 9/14/2016 for an auto service of their BMW and their testimonial is:
"Very professional and everything was well explained Leonard was easy to deal with and very helpful"
5 star rating
Michael M. from HENDERSON, NV on 9/7/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent, honest and fast."
5 star rating
Myrna D. from LAS VEGAS, NV on 9/4/2016 for an auto repair of their Toyota and their testimonial is:
"Over the top. I have been a customer for 17 years and I have never been let down by the quqlity of work or the customer service. They don't come any better."
5 star rating
Gener Pineda 05 E 5. from Las Vegas, NV on 9/2/2016 for an auto service of their Toyota and their testimonial is:
"Customer service is A1, Service advisor David was outstanding very honest and made me feel like family... The job was perfect from day one to finish. I will definitely recommend to all my friends and family."
5 star rating
Jt M. from LAS VEGAS, NV on 8/29/2016 for an auto repair of their Jaguar and their testimonial is:
"Great service for highe end automobiles."
5 star rating
Karen S. from LAS VEGAS, NV on 8/25/2016 for an auto service of their smart and their testimonial is:
"I really enjoyed dealing with Leonard. After my first contact with him, I feel like I have known him a very long time. He's a real people person and made me feel real comfortable. I was also given a ride home and picked up by Greg, when my car was ready. I arrived back to a very clean vehicle, ready to drive away. My experience was wonderful and I will definitely be coming back."
5 star rating
John D. from LAS VEGAS, NV on 8/25/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have talked and recommended Frank's to a friend for his '98 Audi. He is constantly looking around for a reliable mechanic, just as I was before I discovered Frank's. Hopefully, he will heed my advice."
5 star rating
Marie S. from LAS VEGAS, NV on 8/20/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"At Frank's you truly feel like a welcome client from the greeting that you receive as soon as you step inside to the quality of service."
5 star rating
Robert from Las Vegas, NV on 8/10/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only maintenance shop in Las Vegas that I trust with my car. The work is exceeds dealer quality and at a fair and reasonable prices."
5 star rating
John D. from LAS VEGAS, NV on 8/10/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"With Leonard in the front and Patrick in the back, you can't ask for any better service and expertise."
5 star rating
Nelson V. from LAS VEGAS, NV on 8/4/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Yes I will recommend"
5 star rating
Daniel Z. from LAS VEGAS, NV on 8/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Great mechanical and customer service."
5 star rating
Thomas M. from HENDERSON, NV on 7/29/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I'd highly recommend them. Service is excellent. Done quickly and efficiently."
5 star rating
Willie H. from LAS VEGAS, NV on 7/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank has been servicing my vehicles for a very long time and I am very satisfied with the quality of service I have received over the years."
5 star rating
George C. from HENDERSON, NV on 7/8/2016 for an auto service of their Jaguar and their testimonial is:
"Dave was awesome! He made me feel like we were old friends. It doesn't get any better than that."
5 star rating
Glen K T. from HENDERSON, NV on 7/4/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"A much better experience than the dealership in both cost and service."
5 star rating
David M. T. from HENDERSON, NV on 6/27/2016 for an auto repair of their BMW and their testimonial is:
"The customer service reps have always been top notch in that they are knowledgeable, congenial and focused on getting my service needs addressed. They are also forthright on telling me what I will be looking at and not what I want to hear necessarily. Towards this, they thoroughly review every item on my estimate making sure I understand the work involved and the time frame I may expect it to be done in. The work required is further supported by actual photos of my vehicle depicting the areas requiring servicing. This adds to the transparency of Frank's business model and practices. Never once had I had any surprises in the outcomes nor have I ever had to make a turnaround visit to tweak of redo work performed. I continue to be very pleased and impressed with Frank's and its staff and do not hesitate to make them my go-to service for repairs and maintenance."
3 star rating
Anonymous from Las Vegas, NV on 6/27/2016 for an auto service of their BMW and their testimonial is:
"Friendly customer service reps who explain every detail of the work to be performed. Items needing service are supported by actual photos of the affected areas of your vehicle adding greatly to the level of transparency in their business practices. All work performed on my car has never required a turnaround visit to tweak or redo services done."
5 star rating
Rev. Rob W. from LAS VEGAS, NV on 6/22/2016 for an auto service of their Cadillac and their testimonial is:
"Amazing service and honest business practices. Best repair shop in Las Vegas."
5 star rating
Jennifer K. from LAS VEGAS, NV on 6/20/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I have already been telling everyone I know what amazing service I received. Frank's didn't have to honor the warranty that was 1 month past the date but they chose to. I cannot express enough what wonderful customer service they gave me. It was truly a blessing. Thank you so much!!"
5 star rating
Myrna D. from LAS VEGAS, NV on 6/18/2016 for an auto service of their Toyota and their testimonial is:
"How many ways are there to say great, excellent, outstanding. After having my cars serviced by Frank for 17 years I know I sound like a broken record, but they are the greatest. Always keep you informed on the progress of your car and always have it ready as promised."
5 star rating
Mrs.hobbs from Las Vegas, NV on 6/12/2016 for an auto service of their Toyota and their testimonial is:
"They do good job,excellent service :-)"
5 star rating
James Brown from LAS VEGAS, NV on 6/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Go and save money. In fact, a friend of mine owns a SL500, who I recommended he visit Frank's. He usually goes to another Mercedes Benz shop and wanted to try a new place. He was a bit disappointed in the his previous shop. I also went there for a oil change special and not been back since then. They have sent many emails asking for a return for service. I may return to their shop only if I get an offer that I can't refuse. Otherwise I will go to Frank's."
5 star rating
Judy H. from LAS VEGAS, NV on 6/6/2016 for an auto service of their Mini and their testimonial is:
"Excellent service, no surprises. Everything was checked and all needed work was done promptly. It helped they have rental cars. I was able to have no interruptions with my day-to-day routine."
5 star rating
Mary B. from LAS VEGAS, NV on 6/1/2016 for an emissions test of their Volvo and their testimonial is:
"I would definitely suggest that they give you all a call to set up an appointment for their vehicle. The staff is friendly, courteous, and efficient."
5 star rating
Lou D. from Las Vegas, NV on 5/28/2016 for an auto repair of their Toyota and their testimonial is:
"The quality of work is always the finest. All personnel is very helpful and friendly. I can't recommend them highly enough. Give them a try and you will never go any where else."
5 star rating
Danny R. from NORTH LAS VEGAS, NV on 5/25/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"The best in town!"
5 star rating
Mark L. from LAS VEGAS, NV on 5/24/2016 for an auto repair of their BMW and their testimonial is:
"Yes. I have already recount Frank's service to some of my friends."
5 star rating
Linda J. from N.LAS VEGAS, NV on 5/23/2016 for an auto service of their BMW and their testimonial is:
"Left my car with Dave for an oil change. Taylor did a thorough vehicle inspection and sent me the report via email, which I was able to pull up on my cell phone. Taylor included pictures with the report, very cool! Dave went over the report with me and explained things that we need to watch. They took me home and picked me up. They also washed my car and provided a bottle of water! Everyone at Frank's are very friendly and available to answer any questions you may have. Excellent customer service! I am a repeat customer and fully trust them to work on my car. I recommend them to anyone that wants an honest mechanic! I enjoyed meeting Dave! Thanks to everyone at Frank's!!"
5 star rating
Anonymous from Las Vegas, NV on 5/23/2016 for an auto service of their BMW and their testimonial is:
"Left my car with Dave for an oil change. Taylor completed a thorough vehicle inspection and emailed the report to me, which I was able to pull up on my cell phone. Full review, with pictures! Dave called me and went over the report, and explained any items that I need to keep an eye on. Everyone is extremely friendly and answer any questions you might have. I am a repeat customer and have full trust in them to take care of my car. Outstanding customer service. They took me home and came back and picked me up. They also washed my car and provided a bottle of water, which is a nice feature!! Would recommend to anyone that wants an honest mechanic!!"
5 star rating
Lily L. from LAS VEGAS, NV on 5/21/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I will tell them honestly that you guys can be trusted when it comes to fixing cars."
5 star rating
Andrea G. from Las Vegas, NV on 5/19/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"High Integrity company, highly skilled mechanics, Leonard is a "Star" as a Service Manager and Greg is a Delightful Chauffeur for picking you up and bringing to the shop. Prices are Quite Reasonable on most repairs."
5 star rating
Angela B. from LAS VEGAS, NV on 5/19/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I love this shop I am always treated with 1st class service and the staff treat u like family. Thank u Mike for your warm conversation and Leonard for the Frank Sinatra music it was so refreshing....thank u also for opening early to take care of me..you did not have to but do know it's much appreciated. God bless and take care."
5 star rating
Gayle I. C. from LAS VEGAS, NV on 5/17/2016 for an auto repair of their smart and their testimonial is:
"If feel secure about repairs & service When I called regarding concerns Traci asked when I would like to bring my vehicle in. Complimented me on being observant regarding my vehicle. Really like the environment at Frank Mercedes"
5 star rating
Lisa K. from NORTH LAS VEGAS, NV on 5/7/2016 for an auto repair of their BMW and their testimonial is:
"Very professional, courteous. Would highly recommend."
5 star rating
George C. from HENDERSON, NV on 5/4/2016 for an auto service of their Jaguar and their testimonial is:
"This is the place to go when you want professional service at a reasonable price. These folks are honest and always helpful. I'm so glad I found them."
5 star rating
R, A. from LAS VEGAS, NV on 5/2/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They are honest and fair to the extent that when necessary Mechanic Patrick will actually come out front and thoroughly explain what the problems are and what needs to be done. Furthermore, they could have completed work that I thought was needed but advised that it was not. That tells me everything I need to know about their credibility."
5 star rating
Thomas B. from LAS VEGAS, NV on 4/27/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"They use quality parts unlike many other places so I may pay more BUT the service and the parts are always the very best! That's important to me!"
5 star rating
Thomas B. from LAS VEGAS, NV on 4/27/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's uses the best parts unlike many other shops used by friends of mine. My car always runs perfectly while their cars always seem to be in the shop for repairs. I believe you get what you pay for!"
5 star rating
Anonymous from Las Vegas, NV on 4/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff were very pleasant. Leonard was straightforward and honest. He fully explained everything. There were no surprises. I appreciate that."
5 star rating
Will from Las Vegas, NV on 4/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Good value & knowledgeable staff"
5 star rating
Beverly P. from Las Vegas, NV on 4/15/2016 for an auto repair of their BMW and their testimonial is:
"I don't have to be asked. I readily tell people about the great service provided and accommodating staff employed by Frank's European Service. You and your peeps are AWESOME."
5 star rating
Harold N. from Las Vegas, NV on 4/15/2016 for an auto service of their BMW and their testimonial is:
"EXCELLENT SERVICE!!!"
5 star rating
Gt from Las Vegas, NV on 4/15/2016 for an auto service of their BMW and their testimonial is:
"Excellent"
5 star rating
Randall B. from LAS VEGAS, NV on 4/12/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Awesome"
5 star rating
Tracy D. from LAS VEGAS, NV on 4/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"This place is dedicated to giving you excellent service from the time you enter the door! They are very direct in finding the source of your cars problem, without trying to sell you thing you don't need. I would recommend Frank's European to any looking to have their car repaired right the first time without unnecessary parts and labor being added just to make a profit."
5 star rating
Mike S. from HENDERSON, NV on 4/8/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional and knowledgable about their business. Excellent to deal with. Best part besides quality of work; they inspect the car for any issue. It's not a service mill like most others!"
5 star rating
Marilyn O. from LAS VEGAS, NV on 4/3/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"You do very good work."
5 star rating
Susan A. from LAS VEGAS, NV on 4/1/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Exceptional, Everyone at the shop from Greg the trusted driver, to Lenard the great helper and Brad who maded all the arrangements for my car service. I Thank You all. Just a great all around experience."
3 star rating
Anonymous from Las Vegas, NV on 3/31/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Dave was great. Friendly"
5 star rating
Linda L. from Las Vegas, NV on 3/30/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard and Dave were just great!!! They are the Best customer service workers I have ever met. They made me very comfortable while waiting for my car . They are patient, and kind. I live really far away, but I'm always confident that when my car is finished it will be fine. Leonard, Dave and Frank's are a the BEST!!"
5 star rating
Randall B. from Las Vegas, NV on 3/30/2016 for an auto service of their BMW and their testimonial is:
"awesome people and work"
5 star rating
John D. from LAS VEGAS, NV on 3/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Leonard (sp) did an excellent job coordinating the repair and of course Patrick did an excellent job with the repairs. Thanks to Frank for his gesture of kindness on the headlight covers."
5 star rating
John J. from LAS VEGAS, NV on 3/28/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's service is excellent...provided me with all the additional needed future repairs & left to me with decision on when those repairs should be conducted"
5 star rating
Raffi from Las Vegas, NV on 3/18/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place, great technicians, great atmosphere and they treat your car as if it's there car!"
5 star rating
William W. from LAS VEGAS, NV on 3/11/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Should have had my purchase of an older Benz inspected at your business before purchased from a private owner. There was more repair items than I initially thought to get the vehicle an extended 5 year life with a guarantee of your workmanship."
5 star rating
Pamela M. from HENDERSON, NV on 3/8/2016 for an auto repair of their Jaguar and their testimonial is:
"Professional , timely, through , " the best in customer service & follow up ""
5 star rating
John D. from LAS VEGAS, NV on 3/8/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Frank's continues to do excellent work on both of my Mercedes."
5 star rating
Quincy M. from Las Vegas, NV on 3/1/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Where are the most professional in town that have seen lately great Mechanic front office personnel Dennis was exceptional"
5 star rating
Matt N. from LAS VEGAS, NV on 2/25/2016 for an auto service of their Jaguar and their testimonial is:
"Best service experience I have received in the Las Vegas Valley. Professionalism taken to whole new level. II will refer them to anyone looking for quality repair and service."
5 star rating
Nina B. from LAS VEGAS, NV on 2/24/2016 for an auto repair of their Chrysler and their testimonial is:
"Excellent service!! Pleasant to deal with and satisfied with the results!"
5 star rating
Matt N. from LAS VEGAS, NV on 2/23/2016 for an auto service of their Jaguar and their testimonial is:
"I have to say i was beyond impressed. I was referred by a friend and have never been so happy with the way I was treated as far as service and the way my car was returned to me.I don't think the Jaguar dealership treated me or my vehicle with the same care and attention. Matt Naert"
5 star rating
Myrna D. from LAS VEGAS, NV on 2/20/2016 for an auto repair of their Toyota and their testimonial is:
"If you want to be treated with respect and honesty this is the only place to go. I have been bring my autos to Frank's for 17 years and have never been unhappy. As they say" Try it you will like it""
5 star rating
1/28/16 from Las Vegas, NV on 2/4/2016 for an auto service of their Toyota and their testimonial is:
"Fantastic !!! Very professiona!! They do it right !!"
3 star rating
Scott C. from LAS VEGAS, NV on 1/30/2016 for an auto service of their BMW and their testimonial is:
"I dropped off the car on a Monday and I didn't get it back until the following Tuesday even though you didn't need to order any parts. When I went to pick up the car it wasn't ready even though I was called and told it was ready."
5 star rating
Bryant H. from MESQUITE, NV on 1/29/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"Excellent, professional work and trustworthy customer service"
5 star rating
Penny S. from Las Vegas, NV on 1/26/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Let's put it this way - no one loves to have to have their car serviced - it's one of the things we have to do just to keep going with our lives. That being said, whenever I pick up my car from Frank's I feel confident the work was done right and I fall in love with my car all over again!"
5 star rating
Andrea G. from Las Vegas, NV on 1/21/2016 for an auto repair of their Mercedes-Benz and their testimonial is:
"I would gladly tell them to ask for Leonard who is such a delightful and genuine human being . His sense of humor is refreshing and uplifting. His quality of service is impeccable! I would tell them that they would be very fortunate if either Greg or Gus was their driver to and from the shop. Very competent, patient and good hearted men."
5 star rating
Sharon S. from LAS VEGAS, NV on 1/15/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service, professional and friendly personnel. Very informative with regard to service performed, as well as recommended service, based on the year and mileage of my vehicle. I especially appreciate the shuttle service they provide to and from work!"
5 star rating
Jimmy A. from LAS VEGAS, NV on 1/13/2016 for an auto service of their Mercedes-Benz and their testimonial is:
"I found myself in Vegas with a problem with my Mercedes Sprinter. The franchised dealer advised that if I brought it in tomorrow they would have it fixed in a week. Luckily a local friend sent me Frank's way and they had me in and out in an hour. They were open to listening to my problem and were able to find a way to work me in so I could make my scheduled departure. Thank you for all involved in delivering great service with compassion."
5 star rating
Daniel W. from LAS VEGAS, NV on 12/15/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Honest! The hardest thing to find in this town."
5 star rating
Jerry W. from Las Vegas, NV on 12/12/2015 for an auto repair of their smart and their testimonial is:
"You're the best."
5 star rating
Myrna D. from LAS VEGAS, NV on 12/9/2015 for an auto service of their Toyota and their testimonial is:
"You are crazy if you go any where else"
5 star rating
Teresa L. from Las Vegas, NV on 11/24/2015 for an auto service of their BMW and their testimonial is:
"I have already told several people that my experience with Frank's was far far beyond my expectations. Literally the best customer service I have ever experienced, from the second you walk into the front door to the delivery of your squeaky clean car!!"
5 star rating
Gary C. from Las Vegas, NV on 11/14/2015 for an auto service of their BMW and their testimonial is:
"the shop is very clean, and Mr. Fred was very helpful, and i was impressed with the photo's of my repairs."
5 star rating
Tabatha A. from Las Vegas, NV on 11/13/2015 for an auto service of their BMW and their testimonial is:
"The best!"
5 star rating
Kent L. from LAS VEGAS, NV on 11/11/2015 for an auto repair of their BMW and their testimonial is:
"Go there"
5 star rating
Robert from Las Vegas, NV on 11/1/2015 for an auto service of their BMW and their testimonial is:
"Honest and fair repair place. If you want the best maintenance for your vehicle then go to Frank's"
5 star rating
Bernadette A. from LAS VEGAS, NV on 10/31/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"From my first phone call with Leonard two years ago till now Frank's has always been my first choice and only choicest take my car."
5 star rating
Lou D. from Las Vegas, NV on 10/29/2015 for an auto repair of their Toyota and their testimonial is:
"Honesty, accountable, pride in their quality of work, an short time frame for getting the work done. fair prices. These guy s and Debbie are awesome."
5 star rating
Lou D. from Las Vegas, NV on 10/29/2015 for an auto repair of their Toyota and their testimonial is:
"There is no other chose of where to go for any auto care you might need. They rate 110% in my book"
5 star rating
Dr. Terre B. from LAS VEGAS, NV on 10/27/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service and workmanship"
5 star rating
Trisha L. from N. LAS VEGAS, NV on 10/24/2015 for an auto repair of their BMW and their testimonial is:
"excellent. Felt so welcomed."
5 star rating
Andrea G. from Las Vegas, NV on 10/23/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Ask for Leonard when you call. He genuinely cares, has a great sense of humor and really wants to be of service."
5 star rating
John N. from LAS VEGAS, NV on 10/23/2015 for an auto repair of their BMW and their testimonial is:
"Adam and the rest of the team are top notch! Very professional and have excellent communication.I would highly recommend Frank's."
5 star rating
Marie S. from LAS VEGAS, NV on 10/20/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"I would mention that, in addition to professional work on your car, there is a persona touch. You are always made to feel that you are a valued client and just a number, When my car is not running perfectly, I am anxious and concerned. The staff at Frank's lets me know that everything will be all right."
5 star rating
Marie S. from LAS VEGAS, NV on 10/20/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"The repair work is highly professional. In addition, the staff is also very personable and I always feel like a valued client and not just a number. I am always pleased after my experience at Frank's"
5 star rating
John D. from LAS VEGAS, NV on 10/19/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Great personalized service"
3 star rating
Anne G. from LAS VEGAS, NV on 10/17/2015 for an auto repair of their BMW and their testimonial is:
"I am highly satisfied with all aspects of your business. Leonard is delightful to deal with. I like the very comprehensive details of service recommended and provided at a reasonable price. I was pleased that your "shop foreman" came out to explain the problem with my car. Thanks so much"
5 star rating
Andrew P. from WHITEWRIGHT, TX on 10/16/2015 for an auto service of their Volkswagen and their testimonial is:
"Great team of people, very fast and waiting area was very nice."
5 star rating
Greg K. from LAS VEGAS, NV on 10/15/2015 for an auto repair of their BMW and their testimonial is:
"Fantastic service and follow up. As good as it gets."
5 star rating
Greg K. from LAS VEGAS, NV on 10/15/2015 for an auto repair of their BMW and their testimonial is:
"Excellent service. Very satisfied. Will definitely return for future service."
5 star rating
Holli L. from Las Vegas, NV on 10/10/2015 for an auto service of their Dodge and their testimonial is:
"Good people. They listen and explain. I feel like they care and they treat me fairly. And, they're fun."
5 star rating
John H. from LAS VEGAS, NV on 10/7/2015 for an auto repair of their Porsche and their testimonial is:
"Fred my service writer was great!!"
5 star rating
Shannon D. from Las Vegas, NV on 10/4/2015 for an auto service of their Porsche and their testimonial is:
"They are awesome at what they do. They are very patient when you have questions, and they will take time to explain things. They also are honest and professional."
5 star rating
Mary Jane W. from LAS VEGAS, NV on 10/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent"
5 star rating
Ken T. from LAS VEGAS, NV on 10/1/2015 for an auto repair of their BMW and their testimonial is:
"Yes, especially I had a lot of work done on my BMW 2007 X3 and I picked it up and it wasn't right. Had to take it back and they found the problem and took care it. I am satisfied the way they handled it. They give you right answers when you ask. Great Job!!"
5 star rating
Rigo R. from Las Vegas, NV on 10/1/2015 for an auto service of their BMW and their testimonial is:
"Very professional, and excellent service."
5 star rating
Lillian N. from Las Vegas, NV on 9/29/2015 for an auto service of their Land and their testimonial is:
"Excellent customer relations and careful individual attention. Work completed as promised."
5 star rating
Richard G. from LAS VEGAS, NV on 9/28/2015 for an auto service of their Chevrolet and their testimonial is:
"This team went well above my expectations to insure that the vehicle was completely repaired and that I was totally satisfied. Well done, I give the an A+++."
5 star rating
Joshua M. from Las Vegas, NV on 9/26/2015 for an auto service of their Chevrolet and their testimonial is:
"Excellent customer service from Fred Lewis and excellent ride service from Gus. I would highly recommend these two. So far repair service has been excellent. They show you Digital Pictures of problems with the vehicle but they don't try to pressure you to have any of the work done. My experience at Mercedes Benz wasn't nearly as good as the service that I received at Franks."
5 star rating
Beverly from Las Vegas, NV on 9/26/2015 for an auto service of their Chevrolet and their testimonial is:
"Extremely pleasant very accommodating, professional, and most important - knowledgeable about auto repairs."
5 star rating
Dean from HENDERSON, NV on 9/25/2015 for an auto repair of their BMW and their testimonial is:
"The quality of work and the quality of the people are the best! Extremely knowledgable and professional. I highly recommend Frank's and will continue to have them keep my Mercedes running great. Love the commentary car wash, too!"
5 star rating
Mia M. from N. LAS VEGAS, NV on 9/24/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"I was pleasantly surprised when I pulled onto the lot and walked into a beautiful reception area. Although I only had a headlight replaced they did it quickly and didn't charge me an arm leg for doing it."
5 star rating
Cindy S. from HENDERSON, NV on 9/23/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone at Frank's is really great to deal with. Always willing to spend time to answer any questions. I really wish they were closer to my house but it's worth the drive."
5 star rating
James H Brown I. from LAS VEGAS, NV on 9/23/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"If you want quality service on a luxury vehicle at a reasonable price, stop at Franks."
5 star rating
Martyq from Las Vegas, NV on 9/22/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest, friendly and knowledgeable."
5 star rating
Marty Q. from LAS VEGAS, NV on 9/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Customer Service!! Fred is the reason I will bring my Mercedes back for service again. He is the face of the organization, he is the mission statement."
5 star rating
Dr. Terre B. from Las Vegas, NV on 9/19/2015 for an auto service of their Porsche and their testimonial is:
"The service is excellent and the service price is better than most dealers and repair shops."
5 star rating
Ken T. from Las Vegas, NV on 9/18/2015 for an auto service of their Porsche and their testimonial is:
"I would recommend this place for service on there vehicle. I will be coming back with both of my BMW'S."
5 star rating
Charlotte W. from Las Vegas, NV on 9/16/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I would highly recommend them. Service and customer attentiveness was exceptional!"
5 star rating
Lee from HENDERSON, NV on 9/16/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Friendly and supportive staff; quality workmanship; a fair price and on time delivery."
5 star rating
Charles P. from LAS VEGAS, NV on 9/11/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"Your company is honest, reliable, trustworthy and fair. In general, mechanics administer a dark art, since only they know what is really the situation. I trust Frank's Mercedes to administer this dark art, so to speak, implicitly and fairly and honestly. Great Service, great attitude (Especially Lenard) wonderful and pleasant from start to finish."
5 star rating
Charles P. from LAS VEGAS, NV on 9/10/2015 for an auto repair of their Mercedes-Benz and their testimonial is:
"This is the mechanic you recommend to everyone. In general Mercedes Benz is a dark art known only to the mechanic and Mercedes. Frank's European Service is fair, reasonable and can be trusted to tell the truth and provide quality work start to finish. They are honest and just nice ethical folks. They pick me up, drop me off, and fix everything fast and at a really reasonable price. Could not be more pleased. My wife has the new Mercedes, and I get the hand me down old ones. In general I drive them tons of miles and need Frank's European Service to keep them going and going and going. And they have. I could not be happier. My Mercedes thanks Franks and so do I"
5 star rating
Elena R. from LAS VEGAS, NV on 9/10/2015 for an auto repair of their Volkswagen and their testimonial is:
"Friendly staff and reasonable prices."
5 star rating
Hani K. from Las Vegas, NV on 9/10/2015 for an auto service of their Volkswagen and their testimonial is:
"They are Truely proffessional, courtious"
5 star rating
Frank from HENDERSON, NV on 9/7/2015 for an auto repair of their Volkswagen and their testimonial is:
"highly recommend"
5 star rating
Denise B. from LAS VEGAS, NV on 9/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"You receive great service at a good price, and excellent, friendly customer service from all the staff and from Frank."
5 star rating
Denise B. from LAS VEGAS, NV on 9/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I am a Customer Care Manager for United Airlines going on 17 years. The level of customer service provided by everyone at this repair shop from your initial phone call to the moment you walk in the door is over the top. Great work, great price and great customer service. You can't ask for more."
5 star rating
Tawia A. from Las Vegas, NV on 3/8/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I have used Frank's European Service for over 8 years and their service is always excellent. Second to none. Whatever problem I have with my 1999 C230, Frank will get it fixed. My car is still running like a new car with only 58,000 miles. Mr. T"
5 star rating
Bill W. from Las Vegas, NV on 3/5/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and even better front desk employees!"
5 star rating
Susan A. from Las Vegas, NV on 3/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"great place. Friendly and do an excellent job. Thank you so much."
3 star rating
Walt F. from Las Vegas, NV on 3/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a great experience taking my car to Frank's. The facility is nice and they happily gave me a ride home when I dropped off my car. The gal that gave me a ride was very pleasant and a pleasure to chat with. I can't remember her name at the moment but she was terrific. I credit most of my good experience to Fred. He was easy to talk to and took the proper time to explain things to me and lay out my options. Such a nice guy! I hope that Frank's values his service because Fred is the reason that I will continue to have them service my car. The quality of service was good. I've only had my car back a few days, but it seems fine. Fingers crossed. However, quality service is expected. It's the experience of working with the people there that make it above average!"
5 star rating
Erika J. from Las Vegas, NV on 3/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard and Paul and the rest of the staff went above and beyond to help me out!! Amazing people!"
5 star rating
Arthur L. from Las Vegas, NV on 3/1/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Very knowledgeable service personnel. I dealt with Leonard who was very personable and knowledgeable, Kept me updated throughout."
5 star rating
Susan P. from Las Vegas, NV on 3/1/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service always gives 100% great service! They know how to repair my vehicle and place it in top performance every time. They are professional and customer service is their main goal. Absolutely awesome!"
5 star rating
James S. from Las Vegas, NV on 2/28/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Full team is courteous and helpful......sometimes hard to wait to find our what is wrong with your 'baby' but always satisfied wit the outcomes!"
5 star rating
Daryll R. from Las Vegas, NV on 2/28/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's did a great job!"
5 star rating
Myrna D. from Las Vegas, NV on 2/27/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again you have proven that you are the only place that anyone should ever take their car for service /repairs. I never have to worry that you are trying to do extra work that I really don't need., you only tell me what I actually need. Thank you Frank, Debbie and the rest of your crew.. Ladies, if you are single or not you should be bringing your car to Frank's for service, they can be trusted to treat you right. I have been going to them for 15 years and have never had a problem with them trying to take advantage of me or my purse.."
5 star rating
John D. from Las Vegas, NV on 2/26/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was impressed with the speed of this event. It was just a simple oil change that BMW charges $160 for plus over three hours to complete. Here is was done for around $110 and took around an hour. Definitely an acceptable timeframe and to still come out with a washed and detailed car was unexpected for the timing so a great extra topping! The service advisor was great, very informative and helpful."
5 star rating
Jobear D. from Las Vegas, NV on 2/26/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"My car is in good hands at Frank's"
5 star rating
Brian L. from Las Vegas, NV on 2/25/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Work done on time at price quoted. My car was way cleaner when received dealer cleans outside with just a pressure wash was surprised to see the rims decently cleaned as well as windows on the inside and a vacuuming too."
5 star rating
Chris C. from Las Vegas, NV on 2/24/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great and courteous service! Took good care of my car and had it back quickly. Definitely going back!"
5 star rating
Teresa B. from Las Vegas, NV on 2/22/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly and clean!"
5 star rating
Anonymous from Las Vegas, NV on 2/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was performed while we waited. Took a reasonable amount of time and the car was inspected and washed per usual. Service rep reviewed the work with us and had us on our way in a timely fashion."
5 star rating
Jung P. from Las Vegas, NV on 2/19/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"People is nice, honest and dependable. always inform me the cost and time required for service I appreciate the service."
5 star rating
Anonymous from Las Vegas, NV on 2/19/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"outstanding and fast"
5 star rating
Larry F. from Las Vegas, NV on 2/18/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I brought my Jag XJ8 in for air suspension service. Leonard was our writer and my wife and I thought that he was the highlight of what otherwise could have been a bad experience. Leonard kept us updated every step of the way and when the repair didn't quite fix the problem, he was kind, empathetic and helpful to get the issue resolved. I could actually be a behaved customer, no yelling and no threats to get the in result - a fixed car. Comparatively, I believe the price was right and I think the service was even better. I have already recommended them to a friend. Thanks Frank's and THANK YOU Leonard!"
5 star rating
Anonymous from Las Vegas, NV on 2/17/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Exceeded expectation in service and quality."
5 star rating
Anonymous from Las Vegas, NV on 2/16/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was wonderful in handling my repair needs. My final cost was exactly as quoted prior to drop off. My Benz was ready as promised and shiny and clean. And those reward credits aren't too shabby either!"
5 star rating
Bernadette A. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I had to take my "baby" into Frank's for an oil change and because it is eight years old I always know there's something that needs to be updated. Leonard is always great about explaining everything to me what needs to be done and what can wait. Owning a foreign car is not an inexpensive fix,ever, but I always feel like I get a good deal at Frank's. Thanks for taking good care of my "baby"."
5 star rating
Elina B. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"excellent"
5 star rating
Ron B. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Chris and his crew did a great job in getting my Jag back to me in great running condition with a complimentary wash thrown in-nice touch. Looks like Frank's has gained a new customer. Thanks for the professionalism and courtesies extended."
5 star rating
Marie S. from Las Vegas, NV on 2/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I was extremely pleased at a scheduled service for my 2006 mb350. My car drives like it is new. Customer service in the front office and the auto shop is great."
5 star rating
Mark W. from Las Vegas, NV on 2/11/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff was awesome and the shop is beautiful! I have an '81 240D and I try to do all the work myself. It's getting harder and harder to find shops willing and competent to work on these old diesels. I almost wish I could hang out here while they do all the work, or better yet, I wish I could do all my work in the shop. Great experience!"
5 star rating
Anonymous from Las Vegas, NV on 2/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome work, efficient friendly. Not the hole in the wall so ur gonna pay close to dealer prices. But I'm not complaining! I want things done right the first time and I love Franks European!"
3 star rating
Richard E. from Las Vegas, NV on 2/7/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"FRIENDLY STAFF; WORK DONE AS PROMISED."
5 star rating
Christine R. from Las Vegas, NV on 2/7/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been taking my Mercedes to Frank's for years. They are by far the best and most honest group of professionals in Nevada. The prices being quoted are fair and reasonable and I never feel pressured to have any service performed that my car doesn't need. I am constantly telling my friends and clients about the service and top-notch mechanics working there."
5 star rating
Richard Z. from Las Vegas, NV on 2/6/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Called to make an appointment to replace a low beam headlamp. I waited only a brief time for the work to be done and got the car washed as well. Wish all my service resources were as efficient as Frank's."
5 star rating
Jared H. from Las Vegas, NV on 2/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service and communication throughout my entire experience. As a business owner I know how important it is to identify and acknowledge quality staff - Leonard was my point of contact and I was very impressed with his follow though, communication and overall handling of my needs, especially being a first time customer of yours. I will be using and recommended your shop from this point forward. Thanks, Jared Hoffen"
5 star rating
Jared H. from Las Vegas, NV on 2/4/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service and communication throughout my entire experience. As a business owner I know how important it is to identify and acknowledge quality staff - Leonard was my point of contact and I was very impressed with his follow though, communication and overall handling of my needs, especially being a first time customer of yours. I will be using and recommended your shop from this point forward. Thanks, Jared Hoffen 310-431-8970"
5 star rating
Karen S. from Las Vegas, NV on 1/24/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Always friendly ... Always Honest...Been going there for many years...Will keep going...Karen Sheehan"
5 star rating
Jung P. from Las Vegas, NV on 1/23/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"first time customer, but they got my confidence, specially Leonard and Patrick. It cost me lots but trust you did good job and and fairly charged. Leonard informed me every step for decision making. you earn my trust and will be coming back for my car maintenance ."
5 star rating
Cindy S. from Las Vegas, NV on 1/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Great people. Went over everything they did and explained what I would need in the future with a written estimate."
5 star rating
Mary M. from Las Vegas, NV on 1/21/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with the quality of the work performed. Employees are friendly and professional."
5 star rating
Candice F. from Las Vegas, NV on 1/14/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been taking my car to Frank's for the last couple of years. The prices are reasonable and they always do a great job! My car is a 2008 and runs like a champ. I highly recommend Frank's!!!"
5 star rating
Almond T. from Las Vegas, NV on 1/13/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Simply the best!!!"
5 star rating
Anonymous from Las Vegas, NV on 1/13/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Thorough analysis of the problems, with clearly-described options, as well as considerations for ongoing maintenance."
5 star rating
Terre B. from Las Vegas, NV on 1/12/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, I received excellent service from Franks European Service. This excellent service is defined by excellent mechanical service while giving the client detailed knowledge concerning the services to be given and why. All of the service agents are client sensitive and friendly and they spend extra time making sure the client is well taken care of !!"
5 star rating
Paul T. from Las Vegas, NV on 1/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly responsive service in a clean and professional environment. Not the cheapest option, but by far the most consistent and reliable. Highly recommended to anyone that values the condition of their european vehicle."
5 star rating
Pamela M. from Las Vegas, NV on 1/10/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional and trust worthy service ! It is obvious that Frank has high standards and requires the same of his employees . Gold Stars to Adam & Fred !!"
5 star rating
Victoria S. from Las Vegas, NV on 1/9/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent care from the staff at Franks. I'm just sorry they closed their Henderson shop so I have to drive across town for service now."
5 star rating
Camille P. from Las Vegas, NV on 1/8/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Derek was so awesome on working on my car. He really identified the problem. I got to see the parts that were damaged. The work was warranteed. They really took care of my car and the work it needed over the course of the 2 weeks. Thank you so much. Go Team Frank!!!!#nice guys"
5 star rating
Linda J. from Las Vegas, NV on 1/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Called on same day and brought my car in.. Was very happy with fast service! People very friendly and I felt very comfortable. Charge was explained prior to service. I will be back."
5 star rating
John H. from Las Vegas, NV on 1/3/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service as noted before when I visited them at their former Henderson location."
5 star rating
Terre B. from Las Vegas, NV on 1/2/2015 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent service at Franks European Service."
5 star rating
Anonymous from Las Vegas, NV on 12/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellant"
5 star rating
Anonymous from Las Vegas, NV on 12/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service on my vintage '91 Mercedes was impeccable. The technician, Derek, gave me the best of his 20+ years of experience in attempting to solve a very dicey problem. Very thorough, very professional. The "face" of Frank's, Service Mgr., Leonard Aguilar, was a pleasure to work with. High integrity, very personable, very professional. All total, an exceptional experience!"
5 star rating
Ken J. from Las Vegas, NV on 12/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Troy is my go to guy. Frank's is a most honest, trust worthy and reliable business. Would recommend Frank's in a heartbeat."
5 star rating
Anonymous from Las Vegas, NV on 12/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get excellent service and appreciate the personal care they give me."
5 star rating
Susan P. from Las Vegas, NV on 12/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Love the service, the guys and the location. Hate to see you move across town. Well, I need the work done on my car and I will travel. Don't worry I will stay with a terrific group of service people. Susy"
5 star rating
Romn P. from Las Vegas, NV on 12/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Customer Service. Fair Cost and very professional staff. I will be back"
5 star rating
Anonymous from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was quick, efficient and professionally done. All individuals that I dealt with during this process were polite and courteous. I would certainly go back when my next servicing is needed."
5 star rating
Jerry A. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Good work as always! :o)"
5 star rating
Michael C. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual they did exactly what was needed at the exact price quoted. One minor glich needs to be fixed, but I was assured that they are working on it and the problem will be solved in the very near future. It is a pleasue to do bnussiness with a repair company that goes above and beyond what is expected of them."
5 star rating
Manuel F. from Las Vegas, NV on 12/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"this was my first visit to your facility and it was a very pleasant experience - first class facility, shuttle service home and back and the driver (sorry, can't remember his name) was very nice - car was returned to me on schedule and with all recommended maintenance done - all in all a most enjoyable experience (except of course for the bill) - additionally i must say that Fred Lewis is exceptional as a service advisor - knowledgeable, courteous, patient and communicates well - kudos to Fred"
5 star rating
Theresa L. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I trust Franks's with all my car needs! I don't even drive a European vehicle but they always know exactly what is going on with my car! From the regular maintenance to my bigger problems they are efficient and thorough. I wouldn't take my car anywhere else!"
3 star rating
Randy G. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was extremely helpful, curteous, and expediant in getting back to me promptly. He kept me abreast with all that was going on with work on my vehical. I appreciate the service that was given to me and in the manner it was given. I can honestly say,"Leonard was on his game!""
5 star rating
Jeremias E. from Las Vegas, NV on 12/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Staff are friendly and they help you above and beyond of their capability. Honest and reasonable prices."
5 star rating
Jeffrey C. from Las Vegas, NV on 12/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, very professional. I would have liked a call before incurring $150 or so for searching for the cause of the check engine light with an estimate."
5 star rating
Debra D. from Las Vegas, NV on 12/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service was great, very friendly."
5 star rating
Dan C. from Las Vegas, NV on 11/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I divide my time between Vegas and OC. Most of which is OC. I have had occassion to use Franks mercedes three times now most recently with two different cars within a week. In both instances Franks service was great and custumer service above and beyond. When I move to Vegas they will be my go to all the time Mercedes repair shop. For now I am very happy to have them when situations come up when I am in town. Thank you for your help and good service"
5 star rating
Anonymous from Las Vegas, NV on 11/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Usual excellent service"
3 star rating
Greg H. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"People and service are great, just seems a little bit pricey. They said it would take a day or two, it took a week. But, I'm glad they were thorough. When I picked it up it was not clean. They normally wash the cars inside and out but had a problem that day and didn't get to it. I took the car back two days later and they did a very nice job of cleaning it inside and out! Car looks and runs nice again. Its probably cheaper that taking it to the dealer, but not by much."
5 star rating
Bert A. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Enjoyed seeing Adam again and meeting Fred. Everyone is always nice and friendly."
3 star rating
Clarence M. from Las Vegas, NV on 11/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff was competent and friendly."
3 star rating
Frances R. from Las Vegas, NV on 11/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Good experience"
5 star rating
Terre B. from Las Vegas, NV on 11/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I always receive excellent service from EVERYONE at Franks. I am blessed by your business. Your prices are also a blessing. I will never leaveYOU!!!!!!!!!!!!!!!"
3 star rating
Gary J. from Las Vegas, NV on 11/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"They were very informative."
5 star rating
Richard S. from Las Vegas, NV on 11/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have to correct my last review it wasn't fair to Frank's. Leonard had my Porsche rechecked and found the minor problem and had it corrected. The car is running better than it ever did before. I have met Mr. Frank S. the owner and he was concerned that I did receive the best service possible. For which I did the Technician's did an excellent job on the repairs of the car. I highly recommend Frank's European Service, So far they are the best auto service in the area. Believe me I've been to plenty and paid out a lot. I'm highly satisfied with their Service. Richard"
5 star rating
Susan A. from Las Vegas, NV on 11/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It is great to work with them. Always on time and great service. will always use them. Thanks again for great job."
5 star rating
Ray C. from Las Vegas, NV on 11/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been looking for a good Porsche mechanic for some time to service my 1975 911, and I'm very pleased with the service. I was kept informed as the work progressed, and there were no surprises when I picked up the car. Most of all the customer service was refreshing."
5 star rating
Bonnie P. from Las Vegas, NV on 11/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything was explained to me prior to fixing my car. They finished the work on time. The extra great service is that it was washed and vacuumed out, with a shield for keeping the sun out....They go above and beyond excellent."
5 star rating
Ross L. from Las Vegas, NV on 11/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always the best!"
5 star rating
Penny S. from Las Vegas, NV on 11/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always it was as pleasant an experience as taking care of a car can be (Not my favorite thing to do!) I did receive an apology about my car not getting its "bath" but I also received an invitation to return at my convenience to have it done. I feel very confident and secure about having my car serviced at Frank's. Thanks again!"
5 star rating
Matthew D. from Las Vegas, NV on 11/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great place, great people, great customer service, great prices. Feels more like an exclusive club than an auto repair shop. Highly recommended."
5 star rating
Alica S. from Las Vegas, NV on 10/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fred was wonderful. I never felt I was being pushed to spend a lot of money. He helped me understand what my vehicle needed. He encouraged me to check the car's records to make sure they didn't repeat services that had been done. Very impressive."
5 star rating
Dan K. from Las Vegas, NV on 10/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual, great service at a fair price. Work done within the estimated time frame. Will definitely be back."
5 star rating
Anonymous from Las Vegas, NV on 10/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks for keeping me totally informed. You always give me the needed information to make the best decision for my car. I also love it that my car comes back washed, and cleaned. I could get services within blocks of our home, but I choose to go the best in Las Vegas.....Thank you so much."
5 star rating
Searle H. from Las Vegas, NV on 10/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always excellent Service!"
5 star rating
Andrew J. from Las Vegas, NV on 10/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fantastic service from the moment I walked through the doors. Everyone was friendly and incredibly helpful. Everything, from the rates to the service itself, was explained in great detail. The mechanic even saved me $150 by finding an alternate way to replace the part. Definitely earned my business and support from here on out."
5 star rating
Bernadette A. from Las Vegas, NV on 10/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always great service from Leonard and the group."
5 star rating
Allyssa J. from Las Vegas, NV on 10/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm very glad Frank's could do my smog check at 7:30 am so that I could get to the DMV by 8:00 am. Great service on my SLK. Very nice lounge area."
5 star rating
Anthony F. from Las Vegas, NV on 10/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The time to repair my car took a little longer than I would have liked, however it was not the fault of Frank's European Service. The length of time to make the repair was caused by my warranty company. Troy did everything he could to speed up the process, but when you are dealing with an outside group you need to play by their rules. All in all the experience with Frank's European Service was excellent. I believe I have found a new company for the care of my cars. Thank you Troy"
5 star rating
Deanna F. from Las Vegas, NV on 10/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, Leonard is awsome!!!!!!!"
5 star rating
Judy K. from Las Vegas, NV on 10/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A highly efficient shop with friendly, communicative, resourceful workers. I found the value of service to my car to be more than reasonable. Better yet, I have peace of mind knowing who to call. This first-time customer will be back again. Thank you for outstanding customer service."
5 star rating
Anonymous from Las Vegas, NV on 10/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I came in for a pre-purchase inspection on a Mercedes that I was looking to buy and these guys jump threw hoops to get it done. Thanks"
3 star rating
John G. from Las Vegas, NV on 10/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great job"
5 star rating
Lawrence P. from Las Vegas, NV on 10/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Despite numerous difficulties, not of their creation, the folks at Frank's persisted and were able to deliver a fully repaired vehicle. No smoke and mirrors, just good old fashioned honest workmanship. I can, without hesitation, highly recommend this firm."
5 star rating
Richard S. from Las Vegas, NV on 10/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was excellent on my first two visits I will continue to always have my service with this company. The service representative was very knowledgeable and helpful, good service highly recommend able."
3 star rating
James B. from Las Vegas, NV on 10/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a problem with water damage to my windshield wiper motor and although it took a few more days than anticipated and cost a lot more, I am satisfied. My wife has a church member who has a garage, who said he could fix my car, but I am not so sure about his work. I didn't want to go to the dealer, so I came back to your garage. I was assured and got a warranty for the replacement parts. All in all, I rely on Frank's."
5 star rating
Laura G. from Las Vegas, NV on 9/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, the service is stellar. The staff is always friendly and professional. Everything is explained thoroughly prior to any work being done. Thank you so much."
5 star rating
Chris V. from Las Vegas, NV on 9/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service from friendly staff, fair prices and you can't beat their warranty!"
5 star rating
Anonymous from Las Vegas, NV on 9/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual the staff delivered great satisfaction at a much better price than the BMW dealer. Thank you"
5 star rating
Richard G. from Las Vegas, NV on 9/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied with all aspects of service and personnel."
5 star rating
Lisa D. from Las Vegas, NV on 9/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This is my second time having my car evaluated and repaired by Frank's European Service. Each experience was a very positive one. They are very friendly, professional and accommodating. Each time they were able to give me a ride to work. In addition, they were able to repair my BMW X-3 the same day I dropped it off. On top of everything else, they are very reasonable on their prices. If they quote you a price, and then the price goes up, they honored the quoted price. I highly recommend this shop for repairing all vehicles. They repair technicians/service technicians are highly qualified. On top of that, they can explain the required repairs and the recommended repairs in a verbal manner that anyone can understand."
5 star rating
Edward C. from Las Vegas, NV on 9/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm really pleased with your service. Fred was my adviser, and he was courteous, attentive to detail, and had my MBZ tune up finished in a timely fashion.The waiting room was very comfortable and modern. I appreciated the car wash. Will definitely return!"
5 star rating
Anonymous from Las Vegas, NV on 9/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"One more visit with great service and results. Fred and the maintenance team are the best."
5 star rating
Anonymous from Las Vegas, NV on 9/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything was taken care of as needed."
5 star rating
Joseph G. from Las Vegas, NV on 9/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"My Crossfire is always serviced to the highest standards The entire staff are helpful and always suggest ways to help keep customer costs under control Parts for current high tech care are ultra expensive,shop labor costs are about the average for this ultra shop Both locations are excellent If you drive a VW,a Mercedes Benz,Audi,Smart,Jaguar,other other high end European Car,,,OR just a good old American Made muscle car like a Camaro,ElCamino,TransAm,,hight performance Mustang OR a luxury car like a Lincoln OR Caddy You have found the right place for loving care and service"
5 star rating
Mike C. from Las Vegas, NV on 9/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Quick and professional!"
5 star rating
Dawn W. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"ALways exceptional customer service."
5 star rating
Robert A. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"BEST IN TOWN! LEONARD WAS GREAT!"
5 star rating
Fred B. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have never had an issue and receive prompt courteous services. Adam and Fred are friendly, knowledgeable and witty! Have recommended this business for years to friends."
5 star rating
Kris C. from Las Vegas, NV on 9/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Best customer service I have ever received from a auto mechanic shop. This will be my place of business for all my car needs."
5 star rating
Yvonne H. from Las Vegas, NV on 9/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service Rep Leonard is a wonderful guy to be representing your company he has been very helpful and professional when it comes to getting the right service for my car. Ryan the courtesy driver is very polite and kind . Yvonne Hawkins Thanks again for the great service on my car."
5 star rating
Dale H. from Las Vegas, NV on 9/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always excellent service. It's the only place I've taken my Mercedes for service and repairs in the 5 years I've owned the car."
5 star rating
Jim W. from Las Vegas, NV on 9/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as always."
3 star rating
Donald K. from Las Vegas, NV on 9/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You indicated in your report that the radiator needed to be replaced because there was evidence of antifreeze residue on on side of the radiator. Upon close inspection I remembered that the residue was from a spill that I had not taken the time to clean off. I cleaned it off and there is no indication of a leak in the radiator. Everything else was satisfactory. Thank You D. Kemp"
5 star rating
Anonymous from Las Vegas, NV on 9/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Rarely do you get such good communication from a service department."
5 star rating
Dale H. from Las Vegas, NV on 9/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as usual!!!"
5 star rating
Giorgio C. from Las Vegas, NV on 9/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You always do a good job and your guys are very friendly. Also, you sent me an email about making a donation of $ 40 for a free oil change. I deleted it by mistake. Can you please resend it to me. Thanks"
5 star rating
Anonymous from Las Vegas, NV on 9/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fred, was extremely friendly and helpful. My car was serviced at the scheduled time and was promptly returned to me."
5 star rating
Victoria C. from Las Vegas, NV on 8/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm new to the city of Las Vegas and looking for an alternate place other than the Porsche dealership to take my car to be serviced since the dealership is not conviently located to work or home. The staff was very professional and curtious. I had such a great experience there that taking my car back next week to have them replace my brakes."
3 star rating
Rocky S. from Las Vegas, NV on 8/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Phone receptionist very helpful, made appointment to have battery changed 2011 X5. Very professional on arrival, they inspected vehicle. Then took me to pick up Lunch while I waited. Service was fast and friendly, nice clean lobby. Price was better then BMW, will be back for sure. Thank you for good service. I did not receive any info on battery except Bosh was on receipt. Receipt did not have battery model they installed, I removed cover to see. Battery vent tube was not reconnected just took a second. I am sure they would have given info if I had gone back and asked."
5 star rating
Anonymous from Las Vegas, NV on 8/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you Frank's European staff & technicians for another pleasant experience with repairs for my old Volvo. You are the best in customer care & reliability."
5 star rating
Marie S. from Las Vegas, NV on 8/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I am very pleased with Frank's European Service. As usual they were professional, efficient, reasonable, and caring. I like the fact that I am greeted by everyone I make eye contact with. I was referred to them by a Las Vegan when I moved from Chicago last year. I will continue using their services."
5 star rating
Steven C. from Las Vegas, NV on 8/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff at Frank's European Service in Henderson was top notch. I was taken care of quickly and was given many options for the services I was having done. The staff even took the time to look up pricing on some cosmetic fixes I wanted to have done. I will be using them from now on!"
5 star rating
Robert T. from Las Vegas, NV on 8/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"All the mechanical work was completed in a timely manner and the car drives like it is a new Mercedes! My only "problem" with this particular experience with Frank's European Service was I tried to pay my bill with a check and you do not have a machine that can read the coded bar and verify sufficient funds. I regret not having asked Fred in advance if you were able to process checks. I came back the next morning and paid in cash. I don't like carrying large amounts of cash and, at the time, I wasn't sure if my debit card would be authorized for this particular charge (there are limits on debit cards at ATM machines for example). I have learned since this experience that my debit card would, in fact, have covered this bill but I was advised to call the bank in advance informing them of the amount I intended to put on it so there would be no problems. This "problem" will not happen again as I have learned banking protocol."
5 star rating
Richard Z. from Las Vegas, NV on 8/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Perfect--just as I hoped they would provide service. I had a headlamp out and was told when to come in so that I could get it replaced while I waited. They delivered on their promise!"
5 star rating
Jerry P. from Las Vegas, NV on 8/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Even though my Mercedes Benz diesel was 38 years old, and the victim of a minor accident, as well as rust corrosion over the years, I was treated like I was the owner of a brand new car. Now THAT is superior service! The waiting area and facilities were immaculate. The service work was more than satisfactory. And I really appeciated the extra touches like the ride home, and offer of pick-up; the car being washed before I picked it up; and the cold bottle of water with a "thank you" attached. The 27 point inspection was very thorough, and I appeciated the service recommendations given in order of importance. All in all, a top-notch operation!"
5 star rating
Scott H. from Las Vegas, NV on 8/22/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"After listening to Frank on the radio, I thought I would give him a shot. The young men who took care of me were friendly and helpful. They answered all of my questions. The waiting area is very comfortable. WiFi access is most helpful. Car wash took a bit longer than I thought but it came out spotless so no problem. While I don't like the repair costs on BMW vehicles, at Franks I at least feel they are not taking advantage of people like the dealerships do."
5 star rating
Lisa W. from Las Vegas, NV on 8/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Franks was great, they repaired my car and have reasonable prices! I will be back! Thank you"
5 star rating
Anonymous from Las Vegas, NV on 8/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you!"
5 star rating
Robert H. from Las Vegas, NV on 8/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Service and great care for my car. Every time I bring my car in for a service or repair the team is always ready to help and the pricing is always reasonable. Definitely recommend!"
5 star rating
Nassar F. from Las Vegas, NV on 8/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great I have no complaint so far. Very professional, courteous and over all great services."
5 star rating
Anonymous from Las Vegas, NV on 8/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the way I was kept up to date on my car, regarding warranty approval and what would and would not be covered by my warranty."
3 star rating
Cobette H. from Las Vegas, NV on 8/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"service was very good,my car was ready when they said it would be and it was clean and washed, Franks is off the hook!"
3 star rating
Keyvan J. from Las Vegas, NV on 8/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again, I was treated with the utmost respect from Frank and his crew. I had a minor service done and my car and it is driving very well. Thanks gentlemen."
5 star rating
Brian S. from Las Vegas, NV on 8/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I recently brought in a BMW that had a few problem that the past owner and their "mechanic" let develop over time. Adam and the crew at Frank's took the time to diagnose and test the problems until they had resolved all of the issues. They could have easily just done repairs by what the computer was telling them, but they added experience and customer service to the equation which few mechanics are willing to do now. Having a shop like Frank's in town takes the concern out of owning European cars."
5 star rating
Freddy K. from Las Vegas, NV on 8/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"another good job"
5 star rating
Thomas M. from Las Vegas, NV on 8/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always service was first rate. Work was done as promised and on time. The staff is great, providing accurate estimates and keeping me informed if there are any changes. Definitely a five star operation."
5 star rating
Mary F. from Las Vegas, NV on 8/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service, tries to be the best, and they are very successful at it. Some repairs are expensive, and our last trip was one of those. But when you get the communications like we received from Leonard, there is a trust that develops between the customer and the company.We understood what had to be done and why. Our Jag runs like a Swiss watch now, thanks to the crew at Frank's."
5 star rating
Frances R. from Las Vegas, NV on 8/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Customer Service-it is always a pleasure doing business with Frank's European Service LV."
5 star rating
Susan P. from Las Vegas, NV on 8/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Another successful fix at Frank's. They discovered the rub, my fault, and fixed it without a problem. Thanks Adam, Fred and guys in the shop."
5 star rating
John Z. from Las Vegas, NV on 8/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It is such a wonderful feeling to know when we drop our car off at Franks,it is being worked on by honest people. For any of you people out there who cant understand why their foreign car is in the shop all the time, it's not your car, it's your mechanic. Its a shame that there are so many dishonest or bad mechanics in this town. We had to learn the hard way before we took our car to Franks. Now we can drive our cars and not worry about them breaking down the next day. What a relief. Thank you Franks."
5 star rating
Anonymous from Las Vegas, NV on 8/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service."
5 star rating
John Z. from Las Vegas, NV on 8/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"What a wonderful feeling to know our Jaguars are being worked on by HONEST people for once. I wish everyone who had a foreign car knew about you. For all you people that are having continuous problems with your cars, it isn't your car, it's your Mechanic . We had to learn the most expensive way before we found out about Franks ,"
5 star rating
Marie D. from Las Vegas, NV on 8/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was great and my car was returned clean and freshly washed"
5 star rating
Lisa D. from Las Vegas, NV on 8/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Well for the first time in almost 2 years my dashboard doesn't look like a Xmas tree. Fingers crossed it stays that way. Leonard and Patrick were professional and thoroughly explained everything they did to my car. Meaning they put it in lay and terms what they were doing. Thanks to both of you."
5 star rating
Scott H. from Las Vegas, NV on 7/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my first visit. Everyone was very friendly and professional. Showroom was clean and upscale. Same scheduled service as I would get from Mercedes Dealer and verified that it would not void any extended factory warranty and it was almost $300 less than the local Mercedes Dealer. I have already referred 2 friends to Franks."
5 star rating
John A. from Las Vegas, NV on 7/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great job!"
5 star rating
Anonymous from Las Vegas, NV on 7/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, Troy was courteous and took very good of my car's problem....He is such an asset to your company because he is patient and knowledgeable....."
5 star rating
Carmen J. from Las Vegas, NV on 7/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed when I dropped my car off overnight for service the next morning. Troy called me first thing in the morning to let me know that they received my vehicle. Although he couldn't promise me that I would have my car by the following day, he surprised me and it was done the same day... Thank you, Carmen"
5 star rating
Michael C. from Las Vegas, NV on 7/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Couldn't have been better. Work was done in one day when it could have taken two. Troy is extremely knowledgeable and Cody was helpful as well. Thanks!"
5 star rating
Susan A. from Las Vegas, NV on 7/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great to work with your staff."
5 star rating
Janice M. from Las Vegas, NV on 7/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I was so impressed by the service. The receptionist was pleasant and did everything very efficiently. My Smog test took only a short time and I received my certificate."
5 star rating
Malcom C. from Las Vegas, NV on 7/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very upscale and professional shop yet very affordable"
5 star rating
Jean S. from Las Vegas, NV on 7/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great work. fast service. Nice very nice. Would recomend. moved away to far for me. Liked Deactur location. Keep up the good work."
5 star rating
Byron F. from Las Vegas, NV on 7/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great job."
5 star rating
Alisa & Terrance W. from Las Vegas, NV on 7/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was excellent as always."
5 star rating
John Z. from Las Vegas, NV on 7/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Cannot say enough about finally finding someone who knows how to work on our Jaguars. After going to every service center that "thinks " they can work on our cars and (we had to pay for their mistakes and dishonesty) we can finally go to Franks knowing it will be done correctly. Leonard makes us feel so comfortable , like we have known him forever! He lets us know what is going on when our car is in there and when it will be done. We never have to worry about a repair that is not needed. Never have we felt this way about getting our cars fixed. Please don't ever close!!"
3 star rating
Hernan A. from Las Vegas, NV on 6/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Dropped off at 7:30 for an oil change...Ready after 1pm. Long time for oil change with appointment. Got a ride home which was nice."
5 star rating
Laura G. from Las Vegas, NV on 6/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, I have nothing but wonderful things to say about Frank's European Service. I feel like the staff have all become my friends. The service is impeccable. Thank you again."
5 star rating
Candice F. from Las Vegas, NV on 6/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's always does a great job at a reasonable price! My car loves it at Frank's!!! Highly recommend."
5 star rating
Mark A. from Las Vegas, NV on 6/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A complete & accurate assessment of things my car needed was done. An order of importance was communicated. A fair estimate was provided and the work was done as promised. My questions were answered and future work was explained. Great Job!"
5 star rating
Carrie B. from Las Vegas, NV on 6/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"New in town and a woman at that..jeez! Better customer service and quality work done at Frank's European Service out did my Benz dealer back home! I felt like a VIP there for sure. Shuttle service saved my day..to and from my hotel prompt and very pleasant driver..Kudos My new friends-"
5 star rating
Dewanda H. from Las Vegas, NV on 6/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"All the staff I encountered were wonderful. It is always a pleasure to be served here. Thanks so much for your great hospitality. Dee"
5 star rating
Anonymous from Las Vegas, NV on 6/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard did a great job. As usual. Thank you for the good service and experience."
5 star rating
Myrna D. from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You and your whole team are the best there is. I can't say enough about the qualitiy of caring and service you all offer. It is so refreshing as a woman to take my car to you and know that I am not going to be fed a much of nonesence and given the run around."
5 star rating
Anonymous from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The work was done professionally. Everyone was very courteous and helpful. The estimate was accurate. The work was done in a timely manner."
5 star rating
Robert H. from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service. Great staff."
5 star rating
Rob W. from Las Vegas, NV on 6/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and good folks to deal with. Always a good experience having my car or truck serviced here. Frank and Deborah Scandura are quality people with great people skills. I wouldn't go anywhere else."
5 star rating
Chris S. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I love Frank's European Service! I would highly recommend them to anyone needing service on their car. I go to the Henderson location and the area is very clean and comfortable (unlike most mechanics)...it feels like you're at a dealership. And looking at how nice the waiting area (and the rest of the facility for that matter) is, you'd think that they'd be expensive....but no! They quoted me a price to fix something on my Range Rover that was more than half of what another independent Rover mechanic in town wanted to charge me. Over $800 less! They are so courteous and professional too. And they wash your car too after the service is done. I recommend them to everyone I know."
5 star rating
Jerry A. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been a loyal customer of Franks for over 5 years. A good friend of mine from church recommended him highly to me. I have had two Mercedes and currently drive a BMW. He has taken good care of all my vehicles. I hate to admit that I am OCD and demand perfection from everyone. When it comes to car maintenance, I know next to nothing. Everyone in Frank's shop is friendly and knowledgeable. Most important, they are honest. Which is a good a thing since I know very little about car maintenance. I have never left Frank's with the feeling of being overcharged like I have in some of the more expensive dealerships. If you are tired of being treated like your shop is doing you a favor by allowing you to bring your vehicle to them, then I highly recommend that you take your car to Frank's. I always feel like a member of their family when I need service for my car."
5 star rating
Linda V. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Highly recommended!!!"
5 star rating
Lou D. from Las Vegas, NV on 6/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As per usual your customer service is far above par. The guys in the front are always very helpful and all of the mechanics are top notch. All of you have my vote"
5 star rating
Arthur L. from Las Vegas, NV on 6/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"LEONARD, BRODY & TEAM AT FRANK'S EUROPEAN SERVICE GREAT JOB GUYS WOW, I GOT INTO MY CAR WAS DRIVING HOME AND ACTUALLY HAD TO TURN DOWN THE AIR COND. I WAS FREEZING. WOW THIS CAR PROBABLY NEVER WORKED THIS GOOD IN IT'S LIFE. I HIGHLY RECOMMEND THIS SHOP, THEY KNOW WHAT THEY ARE DOING. THEY EVEN WASHED MY CAR WHEN I CAME TO PICK IT UP. THE HIGHEST RATING PLUS IF I COULD REWARD YOUR RATING I WOULD. ART LOWE A HAPPY CAMPER"
5 star rating
Anna C. from Las Vegas, NV on 6/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone is friendly and caring. My vehicle is fixed right the first time. (And if there is a problem - I think that happened once - Frank's takes care of it.)"
5 star rating
Ross L. from Las Vegas, NV on 6/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Had me fixed fast and back in my car same day. Adam is the best! Always takes good care of me. Thanks for the brownies Frank!"
5 star rating
Julia B. from Las Vegas, NV on 6/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome!!!! They gave me a ride home. They took care of my vehicle and even gave it back to me cleaner than I left it with them."
5 star rating
Marlon T. from Las Vegas, NV on 6/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service makes me feel valued as a customer; not a profit center. Very reasonable prices, knowledgeable staff, and best in class service. I trust their advice and for me that's saying a lot. I can tell you their service is far superior to the dealership's from my experience with my BMW. There is no doubt European auto repairs can be expensive, but I don't have to lose an arm or a leg every time I get my car serviced. In fact, they've sent me coupons for nearly free service and honored it. Go Frank's!!! Don't stop doing what you do well. SERVICES....."
5 star rating
Linda V. from Las Vegas, NV on 6/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's has an excellent service, all employees are friendly & courteous, even Frank himself. Leonard Aguilar is outstanding, the place is neat and clean I like the ambiance very much, they have different kinds of free drinks to keep customers hydrated especially in this hot weather. Thank you , keep it up!!!"
5 star rating
Chris D. from Las Vegas, NV on 6/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"as always the service both by the office ees & service dept are very much appreciated by me. troy was very helpful & calming as I thought I had engine trouble on my way to lake Tahoe. ryan was very courteous & friendly when he took me home & picked me up the next day. that is a benefit I have always appreciated that frank offers."
5 star rating
Anonymous from Las Vegas, NV on 6/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was extremely helpful throughout the entire process. Frank's did such a great job with my service!"
5 star rating
Kathy K. from Las Vegas, NV on 6/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It was a great experience . The guys took good care of my car"
5 star rating
Christine R. from Las Vegas, NV on 6/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been taking my vehicle to Frank's for years. The quality of the service and the knowledge of the staff are top notch! I recommend them to anyone needing automotive service. I won't take my vehicle anywhere else."
5 star rating
Jeffrey C. from Las Vegas, NV on 6/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Your staff is very customer service oriented and professional."
5 star rating
Kenny H. from Las Vegas, NV on 6/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual excellent service,"
5 star rating
John K. from Las Vegas, NV on 6/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Typical excellent service. Fred is very good with customers - friendly, understanding and knowledgeable. Paul, as always, was very helpful and friendly. He seems to be genuinely concerned for the customer's problems. You are doing well with the staff on sunset, Frank. John"
5 star rating
John M. from Las Vegas, NV on 6/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and communication! Really good group of people."
5 star rating
Guy M. from Las Vegas, NV on 6/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It's very nice and comforting to deal with a shop that handles European cars and not feel that you are getting ripped of. The front desk emplyees are both technically knowledgeable and personable. It was a breath of fresh air to have Frank's tell me that the item that was not functioning correctly could be fixed, and not have to be replaced at a fraction of the cost of the replacement part. The repair was done as scheduled and as promised. Where else will you find a shop that stands by its work and give you a 3-year guarantee to back it up?"
5 star rating
Jerry W. from Las Vegas, NV on 5/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"A pleasure to do business with you. I thought the bill was excessive, however, taking it to Fleecer Jones would have been as much or more, so what the heck. The car runs like new now. Very happy with it. Question: How often does this car need lub job. I can feel the difference, and don't want to go as long next time that it needs it."
5 star rating
Edward H. from Las Vegas, NV on 5/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very clean and well maintained facility. I appreciate the small details like the seat covers and sun shades while my car was waiting to be serviced. I was taken back at the free car wash just for getting an oil change! To top it all off a nice refreshing bottle of water for me was waiting in my car for my drive home. I hope all your customers appreciate your efforts."
5 star rating
Anonymous from Las Vegas, NV on 5/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding! Don't need a dealer with this kind of service -"
5 star rating
Anonymous from Las Vegas, NV on 5/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very courteous and a good price for their services. Fabulous job on detailing the car too!"
5 star rating
Marie S. from Las Vegas, NV on 5/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I scheduled my 'c' service for my 2006 ML350 last week. I know very little about cars. I just want them to take me where I'm going and bring me back home. However, after my service, even I could tell the difference in the way the car was running. It was fine before,but it was great afterwards."
5 star rating
Anonymous from Las Vegas, NV on 5/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Willing to look into what specific issues actually exist and REPAIRING them rather than simply replacing parts"
5 star rating
Anonymous from Las Vegas, NV on 5/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"What more can you ask from a service? The appointment was on time, completed in the time frame and price that was quoted. I have driven my car almost 2 years and since the service I have driven over 500 miles and it is smooth as silk. Staff was knowledgeable and friendly. Highly recommend"
5 star rating
Joel S. from Las Vegas, NV on 5/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Front desk was great"
5 star rating
Bret D. from Las Vegas, NV on 5/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Just had my first experience with Franks European Auto (Las Vegas location) and I have to say that I will be taking my 2005 645 Ci to Franks for all my service needs. I am new to the area and was looking for a competent BMW Indie Service Shop. My experience with dealerships has never been a good one (quality and price). I interviewed a few local shops and received varying opinions of what my Ultimate Driving Machine needed. I settled on Franks, the staff seemed knowledgeable, it was close to my office and they had a clean well maintained work environment. When I walked in the door I was met with a friendly welcome by Troy who explained what Franks was all about. Troy introduced me to Patrick the Shop Foreman and I was impressed by his straightforward approach to maintenance and that he was most knowledgeable about the finer intricacies of German Engineering. I explained the symptoms I was experiencing and we agreed upon an appointment for the following week. They were ready when I arrived and assigned Fred to work on my car. Basically it was a routine service with a brake inspection. I suspected I had worn pads and wanted them checked out. I also asked them to check out the Control Arm Bushings as they have a tendency to wear more quickly on my model. About 10:00 that morning Troy called and indicated that the oil change was completed and that in fact the brake pads were on their last legs. He also told me that the bushings looked in great shape (I would have believed them if they told me the bushings were bad but they were solid and did not go for the extra cash). I told him to move forward on the brakes. When I picked up the car later that afternoon it was washed and everything was good with the world again. I recommend Frank’s to all! You can put your trust in this very special Indie Service Shop. They have my 100% trust and all my business when it comes to my 6 Series. Bret Druesne CMDCM (AW/SW/SS) USN (Ret.)"
3 star rating
Anonymous from Las Vegas, NV on 5/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional, great service, and quality job. I finally found the shop I can trust. I definitely recommend this shop."
5 star rating
Terre B. from Las Vegas, NV on 5/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent client friendly service,"
5 star rating
Chris B. from Las Vegas, NV on 5/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great, timely service as usual."
5 star rating
Laura Lee L. from Las Vegas, NV on 5/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"very efficient and pleasant--explained details of service to my satisfaction and car runs great. love the pick-up service"
5 star rating
Joel S. from Las Vegas, NV on 5/16/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very impressed. Overall experience was perfect"
5 star rating
Anne G. from Las Vegas, NV on 5/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great car care. Refreshing personalised, professional customer service. I highly recommend Frank's European Service. A. Green"
5 star rating
Darlene T. from Las Vegas, NV on 5/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"very friendly staff and pleased with my service. :)"
5 star rating
Anonymous from Las Vegas, NV on 5/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great experance. Very professional."
5 star rating
John S. from Las Vegas, NV on 5/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"FIVE STAR"
5 star rating
Walter B. from Las Vegas, NV on 5/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"was in for a minor repair, usual great service from Leonard, the parts man Brad had me covered in no time, and Ryan asked if I needed a ride... Almost makes a man want to come back soon...."
5 star rating
John G. from Las Vegas, NV on 5/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Usual prompt & excellent service from Leonard, & a good ride home & back.Good technical advice also."
3 star rating
Randy G. from Las Vegas, NV on 5/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Troy originally came off unfriendly and argumentative when I told him about your add and it's verbiage. Everything was okay when I returned for my appointment."
5 star rating
Richard F. from Las Vegas, NV on 5/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Just became aware of the NW location as I live at the base of Lone Mtn. But would make the long drive if I had to. I hope the staff is as professional and friendly as the SW location. They are the only shop that will touch my Porsche, thank you. Thanks guys but I still need that estimate on my rear deck hinges ."
5 star rating
Kenneth D. from Las Vegas, NV on 5/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very helpful and attentive to your needs."
5 star rating
Dan S. from Las Vegas, NV on 5/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and pricing vs. the VW dealerships."
5 star rating
Michael M. from Las Vegas, NV on 5/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I called ahead and asked if I could drop by to have an oil change on my SL500. I was told by MB dealer that I had some engine work that was needed quickly. When I got there, they did the oil change and gave me a list, similar to what MB said, of things that I should take care of. We sat and prioritized them. They will save me over $2k from MB not counting the $150 savings just for the oil change. They seem very professional and provide excellent feedback."
5 star rating
Kevin N. from Las Vegas, NV on 4/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This visit was only for a routine oil change. Yet once again Frank's made the grade. My wife dropped the car off on Friday afternoon and explained she needed it first thing Monday morning. It was ready when she arrived and was also washed to boot! Well done."
5 star rating
Idell B. from Las Vegas, NV on 4/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Troy and the crew are awesome! The work is detailed and quality, I'm so thankful to have found experts!"
5 star rating
Marie S. from Las Vegas, NV on 4/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"After receiving an email reminder, I scheduled an appointment for my 65,000 mile check up on my 350ML. The service was completed in a timely manner. I also received a printout of future auto services and suggested timeline. This information helps me plan my time and my budget. I relocated to Las Vegas last fall and visited Frank's on someone's recommedation. I am very pleased. Also, I actually met Frank !.That's really hands on business-wise."
5 star rating
Linda M. from Las Vegas, NV on 4/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service is always excellent."
5 star rating
Anonymous from Las Vegas, NV on 4/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Incredible service, better thank the dealer!"
5 star rating
Paul J. from Las Vegas, NV on 4/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was fast, courteous and convenient. Thanks for thoroughly looking over our classic UK BMW in addition to adjusting the ignition in order to obtain NV registration when the dealership could not. We look forward to continuing our restoration and maintenance efforts for this family keepsake."
5 star rating
Dave Mc E. from Las Vegas, NV on 4/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"You guys are the best. Great new facility. You should be very proud Frank!! Dave McElroy"
5 star rating
Earle C. from Las Vegas, NV on 4/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly, Professional, cost concious"
3 star rating
Anonymous from Las Vegas, NV on 4/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Work was done very quickly."
5 star rating
Will E. from Las Vegas, NV on 4/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"An honest service shop that won't try to upsell you."
3 star rating
Glen S. from Las Vegas, NV on 4/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"My E class broke down last Sunday in Henderson, Neveda and took a chance to tow to their shop rather than the local dealer, since towing to Los Angeles would prove costly. I had left key in their key drop since they were closed and had to return to Los Angeles. They diagnosed and called and updated me while in Los Angles then repaired minimally what was needed to drive the car back home to LA. It turned out that it only needed a new key. And they fully inspected the car more thorough than the dealer but gave no pressure for the additional items. More importantly I was able to trust them even though I had to return to Los Angeles and made payment by phone for the final invoice. Returned to Neveda this past Saturday (1 week later) to pick up the car that was conveniently parked in front of their shop for me to simply drive off"
5 star rating
Anonymous from Las Vegas, NV on 4/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly, efficient staff. Explained everything in detail along with prices. Finally found someone to care for my car and put my full confidence in them. Thank you!"
5 star rating
Anonymous from Las Vegas, NV on 4/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service!! A clean shop, fair prices. Free shuttle service to a great mall where you can shop when they are working on your car. The shop supports Christian missions!!"
5 star rating
Angela L. from Las Vegas, NV on 4/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone was great and helpful. I really like the customer area inviting and clean fir us customers, such a nice spin on the things! My car was cleaned was unexpected:)) very detailed information which was helpful."
5 star rating
Melinda B. from Las Vegas, NV on 4/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and very informative. Everyone was super friendly and I felt honest in helping me make the right decisions for my car."
5 star rating
Walter B. from Las Vegas, NV on 4/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"...great service again. Thanks to Leonard, and Ryan who drove me home & picked me up afterwards. Walter B."
5 star rating
Mary-jane W. from Las Vegas, NV on 4/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always have excellent service"
3 star rating
Daron D. from Las Vegas, NV on 4/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Your place is quite nice and the staff (Fred?) was very nice. I got a second opinion from you on the dealer's recommendation for some new brake pads and rotors, and as I suspected, they were unnecessary according to you. However, you then proceeded to tell me about 14 other things I should do as routine maintenance. When I've been taking my car to the dealer and getting the appointed services (A and B), and they tell me everything is up to date (except for the new lies they come with for brakes, etc.), then you tell me otherwise, it comes of as disingenuous. Apparently because I have a 2005 Benz, everybody thinks I am anxious to part with thousands of dollars. This isn't a direct accusation, just a statement of confusion and frustration. I will bring my car to Frank's again."
5 star rating
Anonymous from Las Vegas, NV on 4/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly staff and car was fixed correctly ."
5 star rating
Keyvan J. from Las Vegas, NV on 4/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Another fine job gentlemen. I have waited on purpose, for over a month to write this review. My car is a 2002 Mercedes SL500 with over 115,000 miles on it. in other words it's old. it still looks pretty good but mechanically it has it's problems. Sunroof, windows and lights just to name a few. No problem ! Frank's European Service hooked me up and now my (OLD) car is running like new. Just to make sure, I drove my car to L.A. averaging 120mph all the way. Sunroof down, tanning my bald head and enjoying my ride. Lol... Thanks Frank !"
5 star rating
Anonymous from Las Vegas, NV on 4/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest and one of the cleanest shops in town !"
5 star rating
John A. from Las Vegas, NV on 4/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again, professional service delivered in the time projected, with friendly staff. Also, we had left some valuables in the loaner vehicle and when Fred looked over the car and found what we had left, he promptly secured them and called us. That's what the term Customer Service is all about. John"
5 star rating
Luis E. from Las Vegas, NV on 4/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"My experience with the mechanics was absolutely amazing! Very knowledgeable and I could tell they knew exactly what they were doing. It is a huge relief to know that my car was fixed and fixed right (the first time) and will most definitely be recommending Frank's to friends and family"
5 star rating
Roy M. from Las Vegas, NV on 4/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I cam in for a minor light repair and was taken care of in minutes. The work was done very professionally and fast and I was on my way with a working head light. I was also pleased with the charges for the work done. You folks have gained a new customer for work on my xj8l Jag."
5 star rating
Penny S. from Las Vegas, NV on 4/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"We can always count on Frank's European Service to perform excellent work at fair pricing."
5 star rating
Sergio M. from Las Vegas, NV on 4/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great team, great service!"
3 star rating
Anonymous from Las Vegas, NV on 4/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"GREAT SERVICE EXPERIENCE"
5 star rating
Teresa B. from Las Vegas, NV on 4/2/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The team at Franks are amazing, friendly and the service is affordable, I have been taking my car to the dealer for years, then Franks service center was recommended by a friend. I am shocked that I was paying three times as much at the dealer. Also the place is amazing, beautiful and clean, so ladies feel confident with Franks."
5 star rating
Earl B. from Las Vegas, NV on 3/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam and the service team are top notch. Excellent service would recommend to friends."
5 star rating
Giorgio C. from Las Vegas, NV on 3/29/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It is a pleasure to to take my car in your shop"
5 star rating
Bernadette A. from Las Vegas, NV on 3/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again had great service at Franks! Thanks to everyone there!"
5 star rating
Robert B. from Las Vegas, NV on 3/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, I was very satisfied with my service experience. No need to go to Fletcher Jones anymore. Better service at a great price at Franks."
5 star rating
Chris U. from Las Vegas, NV on 3/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Easy schedule, timely ride to work, work performed as quoted...and the car was returned nicely washed and all new parts (breaks) working perfectly. Thank you!"
5 star rating
Phillip K. from Las Vegas, NV on 3/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding service, from beginning to end."
5 star rating
Anonymous from Las Vegas, NV on 3/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great friendly service. Trustworthy. I'm new to the area and its great to know I found service I can rely on."
5 star rating
Dan S. from Las Vegas, NV on 3/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Greatest service ever!! I will be certain to share with other the outstanding level of personal service. Lenard is the best!"
5 star rating
Bill/ Pat F. from Las Vegas, NV on 3/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"All good"
5 star rating
Nancy T. from Las Vegas, NV on 3/22/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Your staff is the best. Prompt service as always."
5 star rating
Anonymous from Las Vegas, NV on 3/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I am always pleased with the service at the Henderson location. The estimates are explained in layman's terms and I am never treated like a number. Adam and Fred are wonderful as well as the porter."
5 star rating
Susan A. from Las Vegas, NV on 3/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great experience ."
5 star rating
Shean L. from Las Vegas, NV on 3/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I brought my vehicle in to Frank's for 90k service. As always the team did a great job ensuring getting my car serviced was an easy process. Franks has always been my go to mechanic for all of our vehicles."
5 star rating
Anonymous from Las Vegas, NV on 3/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"First class service all the way. I'll recommend Frank's to everyone I know."
5 star rating
Schelia S. from Las Vegas, NV on 3/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Quick, no hassle, fix the problem and done!"
5 star rating
William M. from Las Vegas, NV on 3/12/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Alls Well That Ends Well"
5 star rating
Frances R. from Las Vegas, NV on 3/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly customer service. A very honest and reliable mechanic."
5 star rating
John Z. from Las Vegas, NV on 3/10/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Finally honest work on my xk8 after being ripped off at the jaguar dealer telling me I needed new brakes and rotors, hoses and thousands of dollars of repairs that were not necessary. . Leonard had my car checked out , all it needed was some freon in the air conditioning (wasn't the hoses !) my brakes were fine. Anyone who finds themselves continually pouring money into their Jaguar needs to go to Franks where they will get an honest evaluation . We will NEVER take our jaguars anyplace else."
5 star rating
Bonnie P. from Las Vegas, NV on 3/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything is always done the right way the right time, and they have such a good attitude. I smile when I pay my bill. I could have this same work done on my car 3 blocks from my house, but I prefer to drive 18 miles each way, and spend my dollars with a company who understands what great "service" is."
3 star rating
Richard E. from Las Vegas, NV on 3/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"quick friendly service, only had oil change and filter, everything went as promised for my mini cooper!"
5 star rating
Kathy K. from Las Vegas, NV on 3/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"It's always been a great experience"
5 star rating
Steve S. from Las Vegas, NV on 3/3/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam is awesome! Takes great care of us every visit! Even when we are slightly unreasonable....."
5 star rating
Cynthia M. from Las Vegas, NV on 2/28/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was professional and prompt. I'd come back again for sure."
5 star rating
Anonymous from Las Vegas, NV on 2/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was prompt and courteous. I brought my car because of rough idling and engine fault codes. The diagnosis of the mechanical problems with my car appeared to be accurate and repairs were completed promptly as soon as parts arrived. The car works great now that the mechanical problems have been repaired."
5 star rating
Laura G. from Las Vegas, NV on 2/27/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff at Franks in Henderson is stellar. Always friendly and knowledgeable. I have never had a bad experience when bringing my 2003 S430 to them. Paul is an amazing mechanic and an even friendlier guy. Very informative about what was done and what may need to be done in the future. My vehicle runs like a brand new Benz. Thank you to Adam, Paul and Frank."
5 star rating
Anonymous from Las Vegas, NV on 2/26/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, beautiful/cozy facility :)"
5 star rating
Susan P. from Las Vegas, NV on 2/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always looking out for the customer's car. Making it work and proving that I am not crazy. So glad I found you."
5 star rating
Mary S. from Las Vegas, NV on 2/22/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service, beautiful place. Detailed explanation of service and prices, so no surprises. Car wash, vacuuming and bottled water were very much appreciated. Definitely will return."
5 star rating
Carmi D. from Las Vegas, NV on 2/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my second visit to Frank's for service on my Mercedes ML350, and I was just as pleased as the first time. The waiting area is clean, bright and comfortable. The service to be done was explained completely and I got a report on things that need to be done in the future. Plus the car was washed before it was returned to me."
5 star rating
Mary F. from Las Vegas, NV on 2/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great communications and they actually reduced the cost of the parts and past the savings on to us. Honest, integrity and service with a bit of humor mixed in. How refreshing!"
5 star rating
Myrna D. from Las Vegas, NV on 2/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again you and your staff have taken care of my car in a very professional manor and your customer service continues to amaze me. The fact that you were able to save me money was really appreciated. Thanks for the loaner car, it was funny to drive. Thanks Fank for the book, it s very well written and has alot of valuable info in it."
5 star rating
Joseph G. from Las Vegas, NV on 2/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always good quality service by a group of talented and caring staff"
5 star rating
Tom B. from Las Vegas, NV on 2/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I look forward to my semi-annual oil change at Frank's. Everyone is friendly, helpful, and knowledgeable. They keep my old Mercedes purring. ."
5 star rating
Richard D. from Las Vegas, NV on 2/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's does an excellent job of doing the work requested coupled with a pleasant congenial office and polite staff. Like any similar garage they also look at all the possible things that you could have replaced or repaired in addition to what you want but do not put undo stress on forcing you to accept those suggestions."
3 star rating
Rick G. from Las Vegas, NV on 2/18/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"the service was top notch."
5 star rating
Chris S. from Las Vegas, NV on 2/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great...as usual"
5 star rating
Anonymous from Las Vegas, NV on 2/14/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone at the Henderson location is always friendly and professional."
5 star rating
Candice F. from Las Vegas, NV on 2/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I always take my car to Franks. They do great work at a reasonable price!"
5 star rating
Rob W. from Las Vegas, NV on 2/13/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"When I was growing up, my father had a gas station/garage. He worked on everyone's car like it was his own. I watched as he carefully maintained people's car for safety, etc. Frank's European Service treats their customers in the same fashion. I would highly recommend everyone to experience this type of service."
5 star rating
Anonymous from Las Vegas, NV on 2/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional, informative and dependable!"
5 star rating
Mike B. from Las Vegas, NV on 2/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always a great experience"
5 star rating
Anonymous from Las Vegas, NV on 2/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding and very professional -"
3 star rating
Tim M. from Las Vegas, NV on 2/6/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"They identified all problems and corrected them."
3 star rating
Phyllis S. from Las Vegas, NV on 2/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I was unable to secure a smog check due to "drive cycle" not being reset, I was advised to drive the vehicle for that to be done, I would think after spending $1400 that would be automatically done! I don't know how many miles I need to drive to reset it...Otherwise service was great..."
5 star rating
Datre S. from Las Vegas, NV on 2/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Competent mechanics and great customer service. Highly recommended."
5 star rating
Keyvan J. from Las Vegas, NV on 2/4/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I am totally satisfied with the care on my 2004 Jaguar. Their timing is perfect when estimating your cars service needs. If there is anything other than the scheduled maintenance that is needed, they will inform you before any work is done so you don't go back in with an unexpected bill. Thank you Frank and Leonard !!! Oh yeah, my other car is in need of maintenance ! When will it end... Lol...."
5 star rating
Leann D. from Las Vegas, NV on 1/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Fred was very helpful and knowledgeable. I would recommend your service to anyone."
5 star rating
Carmen J. from Las Vegas, NV on 1/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome service and customer service."
5 star rating
Ken M. from Las Vegas, NV on 1/31/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"always a good experience."
3 star rating
Antoinio C. from Las Vegas, NV on 1/30/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service. Recommendation: provide a curtesy call to update client on status of repair if the vehicle is staying overnight."
5 star rating
Anonymous from Las Vegas, NV on 1/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Nice people , classy operation they know what they are doing"
5 star rating
Anonymous from Las Vegas, NV on 1/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything was done to my satisfaction."
3 star rating
Kenneth D. from Las Vegas, NV on 1/25/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional team of mechanics."
5 star rating
Gary W. from Las Vegas, NV on 1/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional...outstanding communication and follow through....complete service within the true meaning of that word. Good job Frank."
5 star rating
Marion M. from Las Vegas, NV on 1/24/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Appreciated the professional diagnostic work. I like the itemized list for repairs. Happy to have found mechanics that know BMW standards/engines/cars. Gus was a wonderful driver/Super-Fast Shuttle Service. I was very pleased to have my car back with a gorgeous wash and shine- better than some ladies get in a salon..."
5 star rating
Brandy C. from Las Vegas, NV on 1/23/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome like always. That's why I don't go any where else. Franks European is the best in town."
3 star rating
Michael H. from Las Vegas, NV on 1/22/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"My fiancГ© took my car in... She was a little upset because we had a 10am appt for an oil change. It was 40 minutes before the car was taken back. So it was a two hour ordeal for something that should've only been an hour as I was quoted. And as I appreciate the complimentary car wash, she wanted to just go. Maybe ask before hand if they would like the car washed. Just a suggestion. I will definitely bring my vehicle back. Thank you guys"
5 star rating
Patricia A. from Las Vegas, NV on 1/21/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always pleasant; no surprises and Adam is very good about reviewing all items that need to be tended to on the car. Would take my car no other place for service."
5 star rating
Christine R. from Las Vegas, NV on 1/20/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I continue taking my Mercedes to Frank's European Service because they offer consistently great service at a reasonable cost. They don't try to sell you products or service you don't need. The best part about the service, is they provide updates on services my vehicle will need in the future to keep it running at its best."
5 star rating
Kenneth W. from Las Vegas, NV on 1/19/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I really appreciate the good service and courtesy of the staff.. I wish I had found them sooner."
5 star rating
Reggie S. from Las Vegas, NV on 1/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was awesome. Great customer service."
5 star rating
Holly H. from Las Vegas, NV on 1/17/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"I literally stopped in due to a weird noise my volvo xc90 was making. They took age time to look at my vehicle right then, accommodating not only me but my little dog, too. I called them "humanitarian ASE certified" because they told me what was wrong but also said none were so emergent they needed immediate repair."
5 star rating
Joe S. from Las Vegas, NV on 1/15/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Brad who is my service rep takes service to a another level! I would highly recommend Frank and his staff they exceptional !!"
5 star rating
Anonymous from Las Vegas, NV on 1/11/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service."
5 star rating
Anonymous from Las Vegas, NV on 1/9/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"great service, very helpful and they know what they're doing."
5 star rating
Anonymous from Las Vegas, NV on 1/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding professional service at a great price. The shuttle was home was great. We will definitely be back."
5 star rating
Joseph G. from Las Vegas, NV on 1/8/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Always do great services The only problem, which is not unique to this excellent facility is of course $ price"
5 star rating
John B. from Las Vegas, NV on 1/7/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Again... finds a solution that is fairly priced and the issue is fixed also know your name when you call.... and loves the golden retriever"
5 star rating
Francisco N. from Las Vegas, NV on 1/5/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, always as promised, clear and honest in explanations and price details."
5 star rating
Arturo B. from Las Vegas, NV on 1/1/2014 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service."
5 star rating
Angela T. from Las Vegas, NV on 12/30/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Customer Service was provided by every employee that I encountered. The showroom is impeccable, not what you expect to see when you are walking into a automobile servicing establishment. Very impressive. I have told numerous people about my positive experience."
5 star rating
Nicole S. from Las Vegas, NV on 12/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Made an appointment for a leaking coolant in our X3 first thing in the morning. Got us in right away, diagnosed the problem within a couple of hours, and got the car fixed by end of business. Staff was friendly, and waiting room was very nice."
5 star rating
Toni C. from Las Vegas, NV on 12/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I would recommend Frank's European Service to anyone. They are always courteous and helpful. They may not be the least expensive pplace in town, but you can always rely 100% on what they say, and what they do"
5 star rating
James R. from Las Vegas, NV on 12/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"HOW CAN YOU INPROVE ON PERFECTION."
5 star rating
Karen W. from Las Vegas, NV on 12/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The people and the service never fail to impress us."
5 star rating
Don M. from Las Vegas, NV on 12/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Since 2002 I have learned that Frank's European service is top notch, they are completely honest, they will only advice you. will not sell something you don't need. staff is completely professional, they make you feel like you're family. I wouldn't go any place else with my vehicles. Thanks for the good work Frank."
5 star rating
Anonymous from Las Vegas, NV on 12/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest and trustworthy . Having been ripped off time and time again by Gaudin Jaguar and their false diagnostic reports it was a relief to know that at Franks their mechanic was honest enough to tell us that if he cleared all the codes and the car ran good that was all that was needed. Have two Jags will only take them here from now on."
5 star rating
Ronald O. from Las Vegas, NV on 12/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my first opportunity to have my car serviced at Franks European Service in Henderson. The business is clean and professional - I would recommend them because of the positive experience both in the customer service area and auto repair work completed. I found the pricing to be competitive and they go out of their way to assist your needs. They have my trust with future maintenance on my vehicles. RD Olson"
5 star rating
Marie S. from Las Vegas, NV on 12/18/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The problem was minor but important. I'd inadvertently left my automatic wipers on and one was broken off in the car wash. The attendant found it but a part had to be replaced. I stopped by Frank's without and appointment, Brad placed an order with 'parts' . It was delivered within 2 hours. I returned and within 5 minutes, I had two functioning wipers. It was perfect. I didn't even feel embarassed about forgetting to turn off the automatic wipers before going into the car wash. Thank you Marie Shelton"
5 star rating
Anonymous from Las Vegas, NV on 12/18/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good job and excellent customer service."
5 star rating
Anonymous from Las Vegas, NV on 12/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Service"
5 star rating
Myrna D. from Las Vegas, NV on 12/13/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been having my cars serviced by Frank and crew for almost 14 years and I am amazed that he has maintained te high level of customer service. Most other companies let customerservice go after they have built their business up and then wonder why buiness drops off. Frank and his crew have never let that happen and I for one really appreciate it. Thanks Guys!!!!"
5 star rating
Andrea L. from Las Vegas, NV on 12/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I made my appointment and everything went like clockwork. My car was delivered back to me the same day service washed and immaculate. Thanks to Frank and his well trained team."
3 star rating
Anonymous from Las Vegas, NV on 12/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I seem to have issues at times when I come in for service. I was there this week and it took all day for an oil change. I was explained at the end of the day that you have difficultly becasue the bolt was stripped. When I cn in to pick up I asked for them to check becasue I thought that my poil was changed there last asn was it a problem them? He check and that was the case so the part is going to be ordered for the next time I have an oild change. That is ok. I ask for the ash tray lid to be looked at and the next morning I found that still sitting on the seat when I left it. I also asked about the floor mat, at this time I have not checked that. It makes changes in my day when I bring in my car and it not fun when you have to bring it back for the same thing especially if it is something simple. I also left amessage yesterday about the ash tray and never received a return call"
5 star rating
Deborah/ Mike H. from Las Vegas, NV on 12/10/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Obtained appointment on short notice (engine light suggesting "service soon"). Free shuttle to/from home. Diagnosed problem, called with price and suggested optional soon-to-be-needed service. Completed all tasks and washed car. Running great!"
3 star rating
Richard Z. from Las Vegas, NV on 12/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Another challenge- another success. My Mercedes S430 died within one block of the 'check engine' light coming on. It turned out to not be a simple case of the fuel pump but rather a dead spot on a sensor of the fuel level. That took a couple of days to diagnose, order and install the part.Leonard kept me informed and although repairing a Mercedes is more expensive that you'd like it to be- the job was done with minimum of hassle. Thanks."
5 star rating
Robert T. from Las Vegas, NV on 12/6/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service! The problems were identified, work was performed on my Mercedes in a timely manner and well within the initial estimate. Frank's European Service Henderson is our preferred choice for maintaining our Mercedes!"
5 star rating
Michael V. from Las Vegas, NV on 12/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Been bringing my cars in since your first Decatur and Sahara location and you guys have always done a great job on my cars. I stopped in the other day without an appointment because a headlight bulb was out. Your team and especially the service guy who replaced my bulb did an outstanding job. I was in and out in less than hour and team was very accommodating. Thanks for the great service and being able to help out and unannounced customer."
5 star rating
Anonymous from Las Vegas, NV on 12/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"excellent as always"
5 star rating
Bill/ Pat F. from Las Vegas, NV on 12/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The best service ever. I will never go anywhere else."
5 star rating
Candice F. from Las Vegas, NV on 12/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's has done great work on my Mini. I highly recommend them!"
5 star rating
Anonymous from Las Vegas, NV on 11/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Always have a fantastic experience, they have take great care of my car for several years."
5 star rating
Joe S. from Las Vegas, NV on 11/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The best and Brad is awesome."
5 star rating
Jeff G. from Las Vegas, NV on 11/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great , drives like a new car!"
5 star rating
Kenny A. from Las Vegas, NV on 11/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I live 15-20 miles from either of Frank's locations but I made the drive. The service, cleanliness, and expertise is all great but the most important thing to me is...trust. I trust they will only do the work needed and they will do it right."
5 star rating
Steve T. from Las Vegas, NV on 11/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's employees don't try forcing other services on you!"
5 star rating
Anonymous from Las Vegas, NV on 11/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I didn't like the idea of needing an engine (who would) But Leonard did a great job of helping me work through the advantage of keeping the vs replacing it - Glad I fixed it! car runs like new!"
5 star rating
Florin H. from Las Vegas, NV on 11/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"very good and professional!!!"
3 star rating
John D. from Las Vegas, NV on 11/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good job, and as promised on time."
5 star rating
Shardie K. from Las Vegas, NV on 11/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great! Great! Great! I love the fact that I was able to make payments on my car, and that Frank's has a towing company that will come and get your vehicle to bring it to the shop. Everyone was so nice and they have a really clean and enviting front area. My car was fixed and cleaned up, so you cant beat that! Way to go Frank's on all your hard work!!!"
5 star rating
Steve C. from Las Vegas, NV on 11/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"At 59 years old, I thought I had seen it all. But I have never had as great an experience as my visit to Frank's European Auto Service. I value customer service beyond everything else. I was taken care of like nowhere else I have ever taken my car. They offered me a ride to and from my home (or wherever I wanted to go), the work was done professionally and on time, and my car was washed. The advisors were pleasant and everyone treated me like a VIP. I have a great deal of confidence in these people and would recommend them to everyone."
3 star rating
Gloria H. from Las Vegas, NV on 11/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Always good service"
5 star rating
Anonymous from Las Vegas, NV on 11/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Service and care!"
5 star rating
Chris S. from Las Vegas, NV on 11/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual another great experience with you guys! Adam and Fred were so friendly and professional. I hate my car and hate spending money on that thing....but you guys make it so much less painful! I even created my first review on Yelp about you all."
5 star rating
Mary-jane W. from Las Vegas, NV on 11/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff is very sensitive to the customer's schedule. Easy to work with, friendly, yet always professional."
5 star rating
Vincent Y. from Las Vegas, NV on 11/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service. Very courteous. They made suggestions on what needed to be done. Clean facility. Fast and courteous drop off and pick up at home."
3 star rating
Gary H. from Las Vegas, NV on 11/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good experience"
5 star rating
Jerry P. from Las Vegas, NV on 11/13/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with the professional service I received. All my issues were addressed within the time I was promised and price quoted. Service adviser Leonard was prompt and kept me updated which was very much appreciated. Kudos to the entire Team!"
5 star rating
Gus M. from Las Vegas, NV on 11/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Just moved to Las Vegas and needed to get scheduled maintenance performed on my Mercedes. I found Frank's on the internet and decided, after reading other reviews, to try this location. I was impressed by the facility and the personable assistance I received. I definitely will be following up at Franks for all my vehicle requirements. This operation is first class; my vehicle was cleaned and cold bottles of water were found in the cup holder for the ride home. Thanks Franks, you have found a loyal custome."
5 star rating
Patty G. from Las Vegas, NV on 11/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I highly recommend Frank's European Service. My recent visit was my first and I was very impressed. I was welcomed by Leonard, who listened to my needs and was very knowledgeable, personable, and patient! I had to tow my car into the shop, so my week was not going great when I arrived. But Leonard put me at ease and Frank's service fixed my problem at a reasonable cost. I will definitely count on Frank's in the future for my Mercedes service needs."
5 star rating
Earl B. from Las Vegas, NV on 11/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As always great service and would recommend to others for their car service."
5 star rating
Anonymous from Las Vegas, NV on 11/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest , friendly staff . Leonard told me the truth and I have found a new home for my Mercedes."
5 star rating
Anonymous from Las Vegas, NV on 11/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"fast efficient service"
5 star rating
Ron D. from Las Vegas, NV on 11/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding service******! Staff were friendly and courteous. Service was completed professionally but most of all, a very reasonable charge. Thank you so much."
5 star rating
Dawn W. from Las Vegas, NV on 11/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Brad and his team are the best in the business!!! Professional service-oriented operation!"
5 star rating
Linda M. from Las Vegas, NV on 11/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good customer service. Very pleased with the repair of my car."
5 star rating
John S. from Las Vegas, NV on 11/4/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I was actually at Franks with some co-workers for a meeting with Frank. My car (1991 Alfa Romeo Spider Veloce) needed it's smog test done and I asked if you guys could do it while I was in my meeting. Everyone was very courteous and took care of my smog test, even though I didn't have an appointment. Then you washed my car and left me a cold bottle of water! Those little touches go along way to making me want to be a repeat customer. I only wish you worked on Alfa Romeo's...I'd be a customer. Do you work on Saabs?"
5 star rating
Will E. from Las Vegas, NV on 11/4/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and care in the repairs."
5 star rating
Anonymous from Las Vegas, NV on 11/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very pleased with the service I received at Frank's European Service in Henderson. They made sure I was comfortable in their waiting area, with fresh coffee and clean seating. They drove me to my office very safely and promptly, and called me with updates. The pricing of the repairs was fair, and I believe they were honest with me. They told me about the scheduled maintenance that was ready to be done (or past due), but didn't pressure me to do it at that visit."
5 star rating
Jason C. from Las Vegas, NV on 11/1/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"They did a great job fixing my Tahoe. I have used numerous mechanics and all of them seam to put bandaids on problems instead of doing it right the first time. I highly recommend using them."
3 star rating
Anonymous from Las Vegas, NV on 10/31/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good service the car was ready as promise"
5 star rating
Don R. from Las Vegas, NV on 10/31/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Experience with your staff has always been outstanding in every way. More importantly, the quality of service is also outstanding."
5 star rating
Charles P. from Las Vegas, NV on 10/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"AS USUAL, Perfect service, great attitude. Thank You!!"
3 star rating
Bruno B. from Las Vegas, NV on 10/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"NIce clean customer service area - quick attention and good detail on the diagnosis and inspection of my car. I left with recommended service needs but nothing else. I was told exactly what I needed and not recommended to buy additional services. Very refreshing. Thank you Frank's. peace...bruno"
5 star rating
Anonymous from Las Vegas, NV on 10/25/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent mechanics, go out of the way to help! Clean and prompt,always feel welcome."
5 star rating
Anonymous from Las Vegas, NV on 10/25/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service and very knowledgeable staff."
5 star rating
Jim W. from Las Vegas, NV on 10/25/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was great; I was out of town; but my wife was extremely happy with the work. She felt that the staff treated her with respect and didn't talk down to her because she's a woman. She was very comfortable when the explained what work was needed."
5 star rating
Marie S. from Las Vegas, NV on 10/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I recently relocated from Chicago to Las Vegas. I asked an MB owner (actually a stranger) for a recommendation for MB service. He recommended Frank's. I went in and met Bryan who put my info in the computer. Weeks later,when I had a problem with my car, I returned. Ever;yone was professional, friendly, and very courteous. I received continuous feedback and information along with a thorough explanation and options. My husband,who trusts NO ONE left with a smile of satisfaction. In addtion, I will receive email alerts to other items that the check-up showed will need attention in the future.My car runs perfectly. I feel very fortunate the other MB owner referred me to Frank's. Also, I am very pleased with their mission statement that is on the wall of the waiting area. Marie Shelton"
5 star rating
Marcia J. from Las Vegas, NV on 10/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very taken care by your Service Writer, Brian. He answered ALL of my questions and those that he did not have an answer for, he told me he would find out and get back with me, which he did. He was also very patient with me and all of my questions. Patrick was very helpful and responsive. In fact, everyone up front was very nice!"
5 star rating
Anonymous from Las Vegas, NV on 10/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service - very professional"
5 star rating
Michael C. from Las Vegas, NV on 10/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard did an excellent job of "checking me in." He called me with an estimate of the work and, when I okayed it, he took care of getting it done with 48 hours. Everything about my experience at Frank's European Service has been excellent."
3 star rating
James B. from Las Vegas, NV on 10/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the time and quality care your personnel provided to my vehicle. Mr Anderson, the service writer, did a good job of explaining what was needed and recommended. I will be back to take care of the recommended services soon."
5 star rating
Mark H. from Las Vegas, NV on 10/18/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"even though it was not an european auto, they took care of the general maintenance of my chevy pu. great caring knowledgeable people. thank you"
5 star rating
Mark H. from Las Vegas, NV on 10/18/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"once again they have gone above expected levels of excellance."
3 star rating
Randy G. from Las Vegas, NV on 10/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I never have to worry about the service done or if I had been taken in any way. Staff has always treated me with respect and honor. The only thing that I was surprised and yet disappointed with this time around, was two days after I paid for the service done to my vehicle. I was phoned to tell me that a mistake was made on my bill (labor was not added to a section of work) and that I neede to return to pay the difference for the neglegence on your part. I understand thoroughly that we all make mistakes, but it is poor customer service to call a customer back to pay more and again. My airbag light and SRS lights is still on. I've been told that usually it goes away after a few days. I am just waiting a few more days to see if it does."
5 star rating
Kenny H. from Las Vegas, NV on 10/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"excellent s usual. greqt service"
5 star rating
Michele T. from Las Vegas, NV on 10/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service"
3 star rating
Thomas A. from Las Vegas, NV on 10/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"If work is performed as promised, I'll give Frank's all my business."
5 star rating
Anthony B. from Las Vegas, NV on 10/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service is outstanding. Still a little pricey but beats the dealership hands down. Frank's has never tried to sell me something I didn't need. As long as I can afford it I will continue to do business here. Already have referred several friends."
5 star rating
Colgan C. from Las Vegas, NV on 10/11/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I have had two visits with Frank's. I found their service advisors knowledgeable in the extreme, attentive to both my wishes and the needs of my car, familiar with the issues I was having with my car and just outstanding in their customer service and the quality of the work done. I would be completely comfortable to send anyone I cared about to them and know that they would be well looked after, treated properly and their repair and service work done to a standard second to none. I will happily continue to use them whenever the need and opportunity to do so arises."
5 star rating
Anonymous from Las Vegas, NV on 10/10/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I brought my 2001 CL500 for repairs to the ABC system and brake maintenance. Both systems can be costly to service and I feared the worst. I also asked them to do an oil change and general inspection because the vehicle is so old. My contact at Frank's was Leonard Aguilar. The car was inspected promptly and Leonard called me with the estimate. The price was reasonable for what needed to be done. I am confident that the suggested repairs were necessary. The work was then completed in one day and Leonard called me when the car was ready for pickup. They guarantee the work for three years, wash the car and place a fresh bottle of water inside. Leonard was extremely pleasant and accommodating. This place is as good as it gets!"
5 star rating
Bernadette A. from Las Vegas, NV on 10/8/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very nervous about leaving my baby with "strangers". This was my first non dealership try, after 117,000 miles and 7 years! From my first call back from Leonard to the service on the phone from Brad and then when I dropped off "baby" the guys did calm me down and reassured me that she would be fine. And everything is wonderful! Many thanks for all the great customer service."
5 star rating
Ole H. from Las Vegas, NV on 10/8/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service, comfortable waiting room. Explained what t to pay attention to, for future repair, nice guys. Will be back."
5 star rating
Anonymous from Las Vegas, NV on 10/2/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I can alway's trust Frank's Service with my car's. They do quaility work every time."
5 star rating
Mark R. from Las Vegas, NV on 10/2/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"My 2008 BMW 335i needed a new battery last week, and while it was in the shop, I had several other items accomplished as well. All the requested and recommended tasks were completed to my complete satisfaction, and in a timely fashion. This was my 3rd visit to Frank's with this vehicle, and they have always been very courteous and helpful. They also have a very tidy facility, with a cozy lounge area for those who chose to wait while their vehicle is being worked on. I also very much appreciated the car wash that was included with my service visit. Thanks guys!"
3 star rating
Karen W. from Las Vegas, NV on 10/1/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good, prompt service!"
5 star rating
Richard Lee S. from Las Vegas, NV on 9/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"best bedside manor i've cn"
5 star rating
Laura G. from Las Vegas, NV on 9/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I wouldn't take my car anywhere else. The staff, especially Adam is wonderful. Paul always works on my car and is OUTSTANDING."
5 star rating
Anonymous from Las Vegas, NV on 9/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, fixed right the first time, and delivered clean - Took great care of me - thank you very much"
5 star rating
Scott W. from Las Vegas, NV on 9/24/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"My 1989 VW is running like new. I was very impressed by the actual service as well as the excellent customer service in the office."
5 star rating
Steve S. from Las Vegas, NV on 9/24/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great first experience with them. We normally drove to the west side to EMC, until we discovered the great service here. They bent over backwards to please us. Thanks Adam and Team!"
5 star rating
Patricia A. from Las Vegas, NV on 9/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Always a pleasant experience; work is done correctly and timely."
5 star rating
James S. from Las Vegas, NV on 9/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was fast and Bryan Anderson was honest and to the point. The recommended services are noted and under consideration. Overall, everything was excellent..!!!"
5 star rating
Lindsay D. from Las Vegas, NV on 9/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only place I trust. --When it comes to repairs, they are always timely, responsive, and courteous -- they always get my vehicle in and out within a day. And their online appointment scheduler and calendar reminders are very convenient. --They are honest about their repair recommendations. Rather than push you to get something fixed that may not be necessary, the staff will explain the problem and give you a true sense of whether the issue is urgent or whether you can get by without it. --Frank's points program is a nice bonus, too. It shows their commitment to building life-long customers, rather than just making a quick buck. --The level of service is unmatched. The last time I was there, Frank himself offered to help me find the nearest DMV kiosk so I could register my car (he even printed a map for me)."
3 star rating
Michael A. from Las Vegas, NV on 9/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The facility was very clean and nicely decorated. The technicians were very professional. It took awhile to diagnosis my car's problem, but once it was diagnosis the problem was fixed in a timely manner."
5 star rating
Gayle C. from Las Vegas, NV on 9/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Considerate, putting my mind at ease. When I have a problem & make the call. They make the time. Thank you! Gayle Cole"
5 star rating
Pamela T. from Las Vegas, NV on 9/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Your staff did a great job ..."
5 star rating
Jerry P. from Las Vegas, NV on 9/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Overall very satisfied, Bryan was very professional and has great customer service skills."
5 star rating
Ross L. from Las Vegas, NV on 9/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam and his team too great care of me. I would not even think of using anyone but Franks to repair my cars. Thanks! Ross A Love"
5 star rating
Ross L. from Las Vegas, NV on 9/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Absolutely the best! I would not even consider taking my car anywhere else. First Class experience all the way. Thanks Adam!"
5 star rating
Ken C. from Las Vegas, NV on 9/10/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"My recent service visit was quick, efficient, and economical, all of which I appreciate. Your offer to buy my car and your holding my dipstick hostage so I would bring the car back were very flattering. Thanks for a very educational and enjoyable afternoon. As usual your lending library was superb. Ken Cooper"
5 star rating
Brandy C. from Las Vegas, NV on 9/10/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Every impressed with Frank's European Service. The staff is amazing, and they have always gave me there best. I highly recommend Frank's European Services."
5 star rating
Ed R. from Las Vegas, NV on 9/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Bryan, Patrick and Brad were all very courteous and helpful, and they got my issue corrected the same day (after working around MY schedule.) I'm sure I'll continue to be a regular a customer and recommend Frank's European Service to other people."
3 star rating
Anonymous from Las Vegas, NV on 9/6/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was great. Overall cost was higher than expected. Usually go to dealership but Franks was recommended by a friend. Like that it is closer to home and can drop by if needed."
5 star rating
Anonymous from Las Vegas, NV on 9/6/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Awesome expectancies."
5 star rating
David S. from Las Vegas, NV on 9/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great shop! Specifically Brian, Patrick, and both porters that I dealt with were very professional and courteous."
5 star rating
Al S. from Las Vegas, NV on 9/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good customer service, was able to drop my car off at work which was awesome since I get off later then Franks. My car was washed and drove great after the service."
5 star rating
Misa V. from Las Vegas, NV on 9/4/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I took my 2001 Ford Mustang in for an all points inspection. Even though that is not what they are certified in, I was very pleased with what they found. I have always trusted Franks and will continue to trust in their mechanics. Thank you for a job well done. It was well worth the time spent with you to learn more about my car, my project car, which I just purchased. Thank you."
5 star rating
Andrea G. from Las Vegas, NV on 9/4/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"HONEST, RELIABLE, KNOWLEDGEABLE AND GENUINELY CARING STAFF."
5 star rating
Searle H. from Las Vegas, NV on 8/31/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"EXCELLENT AND INFORMED SERVICE. FIRST CLASS OPERATION!"
5 star rating
Ed R. from Las Vegas, NV on 8/30/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"in my first phone call, Brad made me feel like my Volvo would be in good hands with you guys . And the fact that he was willing to give me a complete "out the door" estimate on the phone, is the reason I decided not to wait or shop around anymore. Bryan gave me frequent updates after they encountered an unforeseen problem that delayed completion somewhat. And I continued to be glad that I had chosen Frank's European Service. Your charges were much more reasonable that what I'd been quoted by the Volvo dealer, also, and I appreciated that a lot. I'll be back, and we'll be bringing my girlfriend's car to Frank's, too."
5 star rating
Anonymous from Las Vegas, NV on 8/30/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Got me right in, got it done by the end of the day!"
5 star rating
Bobby B. from Las Vegas, NV on 8/30/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I have known Frank for a long time and believe him to be an honest and fair man. I have always been pleased with the work that has been done on my cars at Frank's and will continue to use them for my Mercedes repair issues."
5 star rating
Yoni G. from Las Vegas, NV on 8/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Verry happy with the service."
5 star rating
Joe S. from Las Vegas, NV on 8/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"First class and Brad is the best!"
5 star rating
Jimmy L. from Las Vegas, NV on 8/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Driven with customer service."
5 star rating
Anonymous from Las Vegas, NV on 8/24/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service. Love you guys!"
5 star rating
Kenyia S. from Las Vegas, NV on 8/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm am very happy with the service I recieved on my bmw. The repairs were less expensive then the BMW dealership, the shop was clean, and the service people were top notch and very friendly!"
3 star rating
Anonymous from Las Vegas, NV on 8/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"All service was exactly as stated. Loved the fact they emailed me a proposal prior to my service and the price didn't change once the service was done. Plus they washed the car."
3 star rating
Anonymous from Las Vegas, NV on 8/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The service people were great, always very polite and helpful. The car could be washed better, the windshield looked dirty and dusty. For the first time ever after picking it up, the very back, truck space looked like someone looked all through it in a hurry, all contents were clearly moved around, I had a rolled sleeping bag and it was left unrolled in a total different spot than I left it, same with my workout bag and items in the very back of my suv. Was not happy and very dissappointed about that. I was shocked and called your office right away."
3 star rating
Nancy S. from Las Vegas, NV on 8/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Had a great service experience. Thank you."
5 star rating
Georgios P. from Las Vegas, NV on 8/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service, great staff"
5 star rating
Anonymous from Las Vegas, NV on 8/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The service I receive at Frank's European Serice is professional and excellent!! I highly recommend having your vehicle serviced here."
5 star rating
James R. from Las Vegas, NV on 8/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"HOW CAN INPROVE ON PERFECTION !"
5 star rating
Don R. from Las Vegas, NV on 8/8/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The plastic antenna protector on my 2001 E430 would have cost $200 to replace. As usual I couldn't justify spending $200 for something that looked like a plastic ball point pen cap. Frank's had a rubber nipple left over from another job that could be made to function as the $200 replacement part. They sold me the part for $20. Total cost installed was $30. Thank you all for fixing the problem at 1/10th the cost. You'll continue to get my business."
5 star rating
Frank A. from Las Vegas, NV on 8/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very comfortable with the facility and with the assistance I receive from Leonard."
5 star rating
Bryan S. from Las Vegas, NV on 8/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Franks is with out a doubt, the most dependable and trustworthy repair facility I have ever had the pleasure to experience! The staff is incredibly knowledgeable, professional and friendly! Frank and Deborah are truly genuine! If you need a fix for your vehicle, or simply general maintenance, you found the right place. Thanks guys!"
5 star rating
Susan P. from Las Vegas, NV on 8/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"No problems with the guys understanding my problem. They were able to help and tell me the condition of my car and what needs to be fixed next. Glad to have that kind of help."
5 star rating
Jennifer H. from Las Vegas, NV on 8/6/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Thai was my first visit and I was very impressed, I'll definitely return."
5 star rating
Julio R. from Las Vegas, NV on 8/6/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"My experience at Frank's was an excellent one. I went to this shop because it was recommended to me by another mechanic that does not specialize in European vehicles. I was impressed by how well the office looks. The people there had an excellent attitude and were very helpful. When the time came to pick up my BMW, I was surprised of how low my bill was. I would recommend this place to anybody that needs work done on their vehicles, especially to anybody that owns a European vehicle."
5 star rating
Anonymous from Las Vegas, NV on 8/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I am delighted with the service we received at Frank's European Service recently. Took our old E320 into Frank's for air conditioning service. Their pricing was low, and service excellent! The air is freezing like a new Mercedes after the fixed it! Also my compliments to Lenord the service writer. He changed two light blubs for free that were defective! Nice folks, and low service prices."
5 star rating
Krystal S. from Las Vegas, NV on 8/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"They did a great job! Professional, friendly and fast. After service they washed my car and had a chilled bottle of water in console! A class act!"
3 star rating
Steve T. from Las Vegas, NV on 8/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"AC works great but expensive..."
5 star rating
Joe S. from Las Vegas, NV on 8/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The service is first class always! Both Brads are the best."
5 star rating
Jim S. from Las Vegas, NV on 8/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good Work - Fair Price - Attention to Detail - Would, and Will, Highly Recommend."
5 star rating
Susan P. from Las Vegas, NV on 8/2/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks so much for the service. Very nice people that want to take care of you. I will go back again for continuing service."
5 star rating
Dan S. from Las Vegas, NV on 8/2/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Dropped by to have my brake light replaced. As usual they were very prompt and didn't hesitate to assist me right away. That is why we have changed where we service our Mercedes and BMW. You can' t beat the service or the cost. Great guys!!!"
3 star rating
Glenroy J. from Las Vegas, NV on 8/2/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good, courteous, timely, and professional service."
5 star rating
Terre B. from Las Vegas, NV on 8/1/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great as always."
5 star rating
Rick L. from Las Vegas, NV on 7/31/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"excellent customer service. very professional."
5 star rating
Anonymous from Las Vegas, NV on 7/31/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again franks Mercedes did s great job. Nice to have a business that cares about you. Everyone is nice and very professional and I trust them 100 percent. Would definitely recommend"
5 star rating
Christin G. from Las Vegas, NV on 7/31/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The extra time and care that Adam and the team put into my questions and my experience were much appreciated. I will use this shop for my car maintenance for sure!"
5 star rating
Earl B. from Las Vegas, NV on 7/31/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as always!"
5 star rating
Anthony D. from Las Vegas, NV on 7/30/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Hands down the best experience I've had from an auto body place. Very friendly and informative. No bs. They get the job done for more than half the price of those unfriendly money hungry liars at Audi. Do yourself a favor and your wallet, go to franks. A++++"
5 star rating
Richard Z. from Las Vegas, NV on 7/30/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I worked with Leonard and Patrick and was 100% satisfied with the work done."
5 star rating
Mona W. from Las Vegas, NV on 7/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service is so rare these day and this company knows their stuff about pleasing the customer. From the moment I walked in the door, everyone was friendly and attentive to my needs. Brian was awesome!"
5 star rating
Kyle W. from Las Vegas, NV on 7/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer and vehicle service!"
5 star rating
Susan A. from Las Vegas, NV on 7/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very nice people to work with. Answer all your questions."
5 star rating
Anonymous from Las Vegas, NV on 7/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I took my car in for a complex Mercedes fix. Adam and Fred are extremely professionally. We needed to also have the car programmed by Mercedes electronically which took Mercedes an extra day to complete. They provided us a rental vehicle and kept us updated on the status of the vehicle. This was my first experience going to this location and they provided us a ride to our house and back. I have the vehicle and right now it runs like new. Adam and Fred did everything to keep cost down and provide us with options."
5 star rating
Sandi B. from Las Vegas, NV on 7/25/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Franks European Service was as good as it gets. They were quick, efficient and honest...I will be returning for any other service needs on my car and will be recommending them to my friends. Thank you for taking care of my beloved Mercedes."
5 star rating
Anonymous from Las Vegas, NV on 7/25/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest and friendly !"
5 star rating
Anonymous from Las Vegas, NV on 7/24/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Greatest Service Crew I have ever experienced. Absolute joy to bring my cars to Frank's for servicing. I tell everyone there is no other place in the valley they should bring there vehicles. AWESOME PLACE & AWESOME PEOPLE !!! Thank you."
5 star rating
Anonymous from Las Vegas, NV on 7/24/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very friendly and honest !"
3 star rating
Anonymous from Las Vegas, NV on 7/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Hello, as always Adam does a great job at explaining the bill in terms we can understand, rather than a list of part numbers that mean nothing to the average layman, he takes the time to go over the bill until we could understand it. Adman is our favorite guy there, he treats us with respect but is still very personable and down to earth. He gives us a thank you discount whenever it's possible and they always seem to do a go job. I am going to "rib" them a little tho.....came to pick up car ( s-500) and paid the bill but car wasn't washed!.....ha! Not a big deal but we were picking up my Mother- in - law in a dirty car.....a little disappointing. I still give a very high praise to Adam and his crew, all nice folks!"
5 star rating
Anonymous from Las Vegas, NV on 7/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, for half the price of the dealership. Excellent customer service."
5 star rating
James H. from Las Vegas, NV on 7/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"After getting my oil change 2 days ago and your shop telling me I need another 3000.00 worth of work, that was enough for me I just got rid of the 2003 Benz, thanks for your past service."
3 star rating
Kelli R. from Las Vegas, NV on 7/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"My car was ready in a timely manner. My only problem with it was that it took two weeks to get my car in. They have been very busy."
5 star rating
Andrea L. from Las Vegas, NV on 7/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Scheduled my repair for my car . In and out efficient and courteous."
5 star rating
Joseph G. from Las Vegas, NV on 7/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Always excellent !! Best service in town !! Very customer friendly and helpful!!"
5 star rating
Anonymous from Las Vegas, NV on 7/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"EXCELLENT SERVICE. ONLY TOOK 5 MINS FOR MY CAR TO BE TAKEN IN"
5 star rating
Kelley S. from Las Vegas, NV on 7/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I like taking my car here to Franks good people an good service and they only fix whats wrong with the car then recommend what needs to be done ;)"
5 star rating
John S. from Las Vegas, NV on 7/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"They were quick & friendly!"
5 star rating
Anthony D. from Las Vegas, NV on 7/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Best customer service I've had in a long time. Very helpful, friendly, no bs. I would recommend people check out Franks before any other service spot. Top of the line."
3 star rating
Anonymous from Las Vegas, NV on 7/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great and thorough diagnostic services, but labor pricing is ridiculous. Shop wanted to charge me $90.00 labor to install an timing viewing port O-Ring. The port has only 2 screws and It took me 5 minutes to do it myself. I also made a reservation for services expected, but the shop fell through on being timely. They took 3 extra days to get the car done."
3 star rating
Gloria H. from Las Vegas, NV on 7/13/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Repairs completed as stated."
5 star rating
Myrna D. from Las Vegas, NV on 7/10/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I can't say enough good about your caring service and total honesty whn if come to fixing my car. You and your staff make me feel like I am a valuable customer and not just a number that has a problem. Thank you for keeping my old car running."
5 star rating
Andrea L. from Las Vegas, NV on 7/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent every thing from under the hood to the detail of having the car pull out in front cooled and ready for me with with a cold bottle of water waiting for me on a hot summer day."
5 star rating
Rob W. from Las Vegas, NV on 7/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As always the service at Frank's was exceptional and the staff makes you feel like you're part of the family. They are small enough to know you, yet big enough to serve you."
3 star rating
Walter B. from Las Vegas, NV on 7/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I came in at 7:45 for my service A on 1 July w. the Mercedes 500CLK. The man at the desk (rather heavy set, NOT Leonard) took my infos. I was worried about the battery and asked what a new one would cost. Reply was "I have no idea". I then asked him if a battery replacement could be done w/o breaking the circuits (windows etc won't work unless you know how and which buttons to push how long...I know that is a problem because I replaced a battery myself once and had to call Mercedes 3-4x to get everything working again). I know now you just connect another battery while replacing the old one to get around that problem. Anyway, the man at the desk said "that is not possible to do", altho I have seen it done. I then got a ride home, but at 8:45 my car was still in the parking lot. Don't get me wrong, on my former visits you guys did and do a great job. I did get to talk to Leonard later, who is absolutely customer oriented and very professional. I just don't get why I got such strange answers from the guy who took my order...sorry I don't have his name....you asked for my comments...."
5 star rating
Georgios P. from Las Vegas, NV on 7/2/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as always"
5 star rating
Ruth K. from Las Vegas, NV on 6/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Pleased"
3 star rating
Anonymous from Las Vegas, NV on 6/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I took my SL to Franks as they wil listen better than the dealership to exact particulars that need attention. I still have one of the problems when I got home and called them who apologized and said bring it back."
5 star rating
Anonymous from Las Vegas, NV on 6/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Straightforward, courteous, on-time, reasonably priced."
5 star rating
Thomas B. from Las Vegas, NV on 6/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Wonderful service -my car always rides like new- and its 13 yrs old- thank you!"
5 star rating
Madelene C. from Las Vegas, NV on 6/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my first visit and I was very pleased with the professional atmosphere and treatment. I certainly will be back!"
5 star rating
Eugene W. from Las Vegas, NV on 6/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As expected, the service was professional and enjoyable knowing the service will be prompt and complete."
5 star rating
Olga M. from Las Vegas, NV on 6/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I recently took my car in. I really enjoyed the customer service. From the gentleman at the front desk to the gentleman that took me to work and picked me up. They took me to work in time and picked me up from work in time. What I really noticed that meant so much was when I picked my car on a hot day, they put a bottle of water in my car. It's the little things that go unnoticed!"
5 star rating
Kelli R. from Las Vegas, NV on 6/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"We took our SL500 in for a brake job. They did it in a very timely manner. Very pleased. We will be using them for all my car's needs. I've already recommended them to two of my friends. I only wish they were able to offer a replacement car while they work on mine."
3 star rating
Yvonne H. from Las Vegas, NV on 6/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very satisfied with the fast service on repairing my car again from the defective brake pump."
5 star rating
Nolan H. from Las Vegas, NV on 6/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"We had a problem a few days after the initial repair that was well handled. One of the parts failed and Franks got us right in and took care of the problem. They apologized even though it was not their fault. Got our car back, clean and running like new. Thanks"
5 star rating
Searle H. from Las Vegas, NV on 6/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good experience, however tech forgot to reset digital reader..still shows-SERVICE DUE NOW-everytime I start the car."
5 star rating
John G. from Las Vegas, NV on 6/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Oil change & Brakes needed. All done with speed & effectiveness by Brad's, & a nice ride by Gus. Very happy."
5 star rating
Marv H. from Las Vegas, NV on 6/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great staff, very friendly! They made time and estimate committments, I was treated as a valued customer instead of just another appointment. I have found the place I will now always take by BMW."
5 star rating
Sharon S. from Las Vegas, NV on 6/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I am very pleased with the service Frank's European Service has provided on my Mercedes. I have been a customer for over a year and am impressed with the timely service, their friendly, polite and professional personnel. I always appreciate the shuttle service they provide and the new location on Rainbow is impressive!"
5 star rating
Neil R. from Las Vegas, NV on 6/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"great"
5 star rating
Marv H. from Las Vegas, NV on 6/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding! Very friendly staff, made time committments and was not treated as just another appointment. Now the place to take my BMW!"
5 star rating
Anonymous from Las Vegas, NV on 6/13/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service ,friendly staff"
5 star rating
Christine R. from Las Vegas, NV on 6/13/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I only trust my vehicle to Frank's. They are honest, quick and efficient. They don't try to sell me repairs I don't need."
5 star rating
Kevin N. from Las Vegas, NV on 6/11/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again Frank's provides outstanding service and repair. They allowed us to use their loaner car for a week while waiting for warranty approval and promptly repaired the car once approval was received."
5 star rating
Nolan H. from Las Vegas, NV on 6/11/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Liked being able to make appointment online. Car runs great and price seems fair. I will be back."
5 star rating
Byron F. from Las Vegas, NV on 6/11/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good job"
5 star rating
Lou D. from Las Vegas, NV on 6/11/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"You lived up to your high standards. You keep me informed as to what was going on and how much it was going to cost."
5 star rating
Michelle E. from Las Vegas, NV on 6/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, Brad and Leonard went above and beyond to satisfy us. They did a wonderful job and when they missed something they more then made it up to us. They're very honest and do excellent work, that's hard to find and tough to beat."
5 star rating
Carmen J. from Las Vegas, NV on 6/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed by the added benefits since opening this new location. The lobby and waiting areas are nicely appointed. I was dropped off at home by a very friendly driver (black male I didn't get his name). And I was pleasantly surprised to find out that you offer loaner vehicles (only 3 of them) for repairs lasting longer than a day, if available. Also, very nice touch by washing the car and presenting it clean to the owner after repairs."
5 star rating
Sergio M. from Las Vegas, NV on 6/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service. Good trouble shooting. No nonsense approach. They are able to repair and identify the vehicle issues for a fair price."
5 star rating
Toni C. from Las Vegas, NV on 6/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I am always extremely pleased with the courteous and professional service Frank's provides to us. They may not be the least expensive place in town, but I can always rely on them to do what is required, and to advise me of upcoming service issues."
5 star rating
Anonymous from Las Vegas, NV on 6/4/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great experience!"
5 star rating
Donald R. from Las Vegas, NV on 6/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"very easy to work with. friendly and very customer focused"
5 star rating
Anonymous from Las Vegas, NV on 6/1/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The service and personal attention were great. We are glad Frank's European Service is closer to our neighborhood. "WAY TO GO FRANK'S EUROPEAN SERVICE""
3 star rating
Amy T. from Las Vegas, NV on 5/31/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I absolutely love the friendly staff, and that I earn points to use towards future purchases. My favorite part is, no matter what I bring the car in for they always give it back to me sparkling clean, smelling brand new."
5 star rating
Gary W. from Las Vegas, NV on 5/30/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Best experience I've ever had....great people, great service, great warranty. True professionals in all respects!"
5 star rating
Craig A. from Las Vegas, NV on 5/30/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"very nice job. thank you"
5 star rating
Midge H. from Las Vegas, NV on 5/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I was referred to Frank's by a current customer. They were very helpful, kind and courteous. The service on my car was done timely and my car was clean and prepped when I arrived to pick it up. I will never take my MBZ to another shop!"
3 star rating
Mac M. from Las Vegas, NV on 5/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Overall great experience. Gave us a shuttle to costco while work was completed and did work in a timely manner. Cleaned car after service which honestly could have been a bit better job but difficult with a black car and we did appreciate it at no charge. You have earned our business for both our mercedes benz and would refer friends for sure. Way way better than henderson mercedes."
5 star rating
Gayle C. from Las Vegas, NV on 5/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great! Service"
3 star rating
Laura G. from Las Vegas, NV on 5/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was good"
5 star rating
Alisa & Terrance W. from Las Vegas, NV on 5/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Our family has gone to Franks European at least (3) times they have done a great job fixing our cars and getting them back to us . When trouble shooting one of our cars took longer then expected, they gave us a loaner until the car was fixed. I would and have recommend them to friends . We'll probably keep going back (hopefully no time soon..... The Mrs.)"
5 star rating
Brett R. from Las Vegas, NV on 5/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, and honest, professional. Thank you - so glad I don't have to worry about finding a good mechanic anymore, I will not hesitate to call Franks, or to recommend"
5 star rating
Roosevelt M. from Las Vegas, NV on 5/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as usual...thank you!"
3 star rating
Natalie M. from Las Vegas, NV on 5/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service, they do a great job."
5 star rating
Deborah/ Mike H. from Las Vegas, NV on 5/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service facility. Helpful, courteous service advisors and technicians. Work completed professionally and vehicle delivered on time, freshly washed and vacuumed! Dealership service without inflated dealer prices. Free shuttle service, too."
5 star rating
Harry D. from Las Vegas, NV on 5/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and very courteous employees."
5 star rating
Dorothy D. from Las Vegas, NV on 5/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you, again the staff and workmanship is wonderful. Your staff answer our questions provide service and well are great."
5 star rating
Chris B. from Las Vegas, NV on 5/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Quality work as always."
5 star rating
Robert T. from Las Vegas, NV on 5/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service! Frank's will be the only one to service my Mercedes!"
5 star rating
Linda L. from Las Vegas, NV on 5/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"you guys did a great job!!!!!!!!! thanks so much!!!"
5 star rating
Dawn W. from Las Vegas, NV on 5/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Service as always from Adam and Fred."
3 star rating
Shandra H. from Las Vegas, NV on 5/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with recent visit for brake replacement. first impression and atmosphere was very welcoming. Service took longer then expected, however I was offered shuttle service to help. Driver was professional & helpful. I will return! THANKS.."
5 star rating
John T. from Las Vegas, NV on 5/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The service manager who greeted me and took down the information on my 1986 VW Vanagon could not have been more pleasant or professional. Since I had never been to Frank's I was a bit leary but the service manager was great. Personally, if If I were the manager of Frank's I would give him a huge raise. My car was done in an hour. I expected the bill to be off the charts but the cost was lower than expected. I will definitely use Frank's again. Thanks to all the great workers!"
5 star rating
Anonymous from Las Vegas, NV on 5/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As always - frank's European service does a great job. Always happy with the job they do. They go above and beyond. Thanks guys for another great job"
5 star rating
Yvonne H. from Las Vegas, NV on 5/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you Leonard for your efforts and professionalism dealing with my extended warranty company in getting my car approved for service."
5 star rating
Anonymous from Las Vegas, NV on 5/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"To put it plain ans simple I have never had such an enjoyable experience. I was greeted promptly with a smile. There was people everywhere at this place, phones ringing. Everyone was calm handling what had to be done. I was taken care of in a personal way I have never been taken of before. This place is awesome, one of a kind. Both Dealer's and other shop need to take note. Nobody compare to these guys. Can not wait to take my car in again. My bill was exactly what I was quoted, my vehicle was by far cleaner than I brought it in at time of pick. Absolutely wonderful overall. Keep up the great work guys !!! Thank you, Bob Taylor"
5 star rating
Anonymous from Las Vegas, NV on 5/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent experience at Frank's! Fast diagnosis, prompt service! Reasonable charges and courteous shuttle service to and from the business. Problem solved (frozen pulley, broken belt) and repaired within hours so our trip wasn't compromised a bit. Many many thanks to everyone at Frank's-- from the girls of OC."
5 star rating
Anonymous from Las Vegas, NV on 5/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Their service makes it easy for me to get and pick up my car. I feel extrememely comfortable about the mechanical knowledge of the staff. I like to be updated about my vehicle when it is in the shop, which they do. Parts seem to be readily avlailable. Service is superior. I have sent many people there and have always had great feedback. Please open a shop near Eastern and 215."
3 star rating
Anonymous from Las Vegas, NV on 5/11/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very friendly and courteous staff!WORKED ME INWITH NO APPOINTMENT."
5 star rating
Veronica/ Gelacao G. from Las Vegas, NV on 5/6/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"exelent service tks"
3 star rating
Ken M. from Las Vegas, NV on 5/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"oo000"
5 star rating
Jason S. from Las Vegas, NV on 4/30/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"From Adam to Paul , my service was one of the best I've ever had dealing with car service. I'm glad I was referred to you and I. Will be back."
5 star rating
Earl B. from Las Vegas, NV on 4/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service is the best, I would recommend the over Mercedes -Benz of Henderson anytime. Better Service period!"
5 star rating
Thomas M. from Las Vegas, NV on 4/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Service as always. Adam and Henderson staff went way beyond to answer questions about my CLS. I can't recommend Frank's service enough."
5 star rating
Kathryn R. from Las Vegas, NV on 4/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"What a great place! I am so excited about owning my first Mercedes but was concerned about who to trust to take care of my car. I found Frank's and all my worries are over. They answered all my questions and offered to help me understand everything about my car which I am truly grateful! They will even send me notices when my car is due for any type of service. It doesn't get any better than that!!"
5 star rating
Dave G. from Las Vegas, NV on 4/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"This was our first experience with Franks, and I have to say I can't wait to come back. Great service. Other major car dealers could take a lesson from Frank."
3 star rating
Craig D. from Las Vegas, NV on 4/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Service and correspondence were exceptional! First class experience!!"
3 star rating
Yvonne H. from Las Vegas, NV on 4/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was done in timely manner and would recommend your business to others."
5 star rating
Ray C. from Las Vegas, NV on 4/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam did a great job explaining what repairs were needed and the costs. Time was a factor...but, as long as the job got done, nice."
5 star rating
Larry W. from Las Vegas, NV on 4/25/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was excellent. The work was done with excellence. The costs were consistent with the estimate. The recommendations for further service were correct."
5 star rating
Georgios P. from Las Vegas, NV on 4/25/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As always people going out of their way to help and find solutions. A great experience"
5 star rating
John B. from Las Vegas, NV on 4/24/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Nice, understanding and they take the time to solve interesting issues on older 1983, and 1985 Mercedes Benz."
3 star rating
Keyvan J. from Las Vegas, NV on 4/24/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Hello, I had problems with my 2004 Jag XJ8. The issue was with my suspension. After both front shocks were replaced the problem had not been solved. The next step was to replace the air pump. Problem seems to be solved as of one month later. I had to spend a lot of money to finally have my car repaired. The problem could have been the air pump in the beginning but that is something that we will never know. But in the end, Frank and crew stepped up to the plate and helped me out by providing me with excellent service that I know I would not have recieved at any other auto shop. And thank you Mr. Leonard."
3 star rating
Brando Q. from Las Vegas, NV on 4/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European provided service on my Mercedes Benz SL500. The front office people (Brad) and the service techs provided me with an estimate and did the work to factory expectations. I would recommend them to my family and friends. The only reason I didn't rate them a five for five stars rating is they forgot to install a part in the interior that they recommended be installed... Overall, 4.5 out of 5 stars...Thanks, Frank's European!"
3 star rating
Anonymous from Las Vegas, NV on 4/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Initially had my '03 Benz in for an oil maintenance. During the inspection several other issues were discovered. Additional services were RECOMMEMDED, but there was no pressure to have the work done. Made an appointment for additional work, they were more than happy to deal with the 3rd party warantee and the work was done as planned. Happy with having such service more toward the north/northwest side of the valley."
5 star rating
Rob W. from Las Vegas, NV on 4/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I would highly recommend Franks to everyone that cares about their vehicle. We have a Cadillac that is serviced there, along with our truck, and the quality of service and workmanship is amazing. Frank, Deborah, and their entire staff will make you feel like family. I highly recommend them to anyone who cares about their vehicle."
5 star rating
Ray B. from Las Vegas, NV on 4/18/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"great service right from the time you enter the door."
5 star rating
Georgios P. from Las Vegas, NV on 4/18/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"A few days ago I wrote a negative review on my last visit at Frank's. I would like to take this back. I was contacted today by Frank in person and the whole thing was just a misunderstanding, with Frank going out of his way to correct this. A big "Bravo" to Frank for a job well done and his caring for his customers. I am back on the "train"."
5 star rating
Jim W. from Las Vegas, NV on 4/17/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"an excellent experience; priced fairly and impeccably performed."
5 star rating
Anonymous from Las Vegas, NV on 4/10/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"My son put a dime in the cigaret lighter.... Franks fixed the fuse, and a few other minor repairs in 40 min and washed the car. Honest, fair price and a nice facility"
5 star rating
Ezekiel D. from Las Vegas, NV on 4/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good service and they stand by it"
5 star rating
Robert O. from Las Vegas, NV on 4/6/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I went to Frank's with an issue with my car, by recommendation. When I got there Frank was very friendly and patient with my issue. My car was covered under the warranty, so they advised me to take the car back to the dealership for service. Even though I was ready to leave the car at Frank's, he did the right thing by recommending I take it to the dealer. They helped me call a towing company and were very kind and thorough in all the help they gave me. While Frank's didn't work on my car this time, I am definitely going back to their shop for all my maintenance needs. These guys are honest and make you feel very comfortable in their shop."
5 star rating
Don R. from Las Vegas, NV on 4/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"VERY CORDIAL, KNOWLEDGEABLE STAFF. AS IS PAR FOR THE COURSE, WORK ON MB'S IS COSTLY; HOWEVER, I VALUE FRANK'S EXPERTISE, AND ABILITY TO GET TO THE PROBLEM WITHOUT UNDUE EXPENSES."
5 star rating
Cindy G. from Las Vegas, NV on 4/1/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I've always received great service at Frank's. Leonard is wonderful to work with."
5 star rating
Valerie S. from Las Vegas, NV on 4/1/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"My experiences have all been possitive. They do all they can to make your maintanance or repair experience as comfortable as possible."
5 star rating
Crystal O. from Las Vegas, NV on 3/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I was so happy to find this place:) after dealing with the crooks over at CARS I was pleased to find an honest car repair shop.I talked to Leonard and they gave me an estimate and explained everything evolved. I opted to trade in my Jag but if it wasn't for Franks I would've kept spending $$ on things that WEREN'T wrong with my car. Highly recommend Franks:)"
5 star rating
Judy C. from Las Vegas, NV on 3/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"My hat goes off to Frank, Brad, Leonard, and the mechanical staff that worked on my vehicle. Especially to Brad however on March 27, 2013 for getting my vehicle handled it the time frame we discussed. After my last two experiences with Frank's European Service, I truly believe you stand by your mission statement. You definitely have my trust and support for your continued success."
5 star rating
Anonymous from Las Vegas, NV on 3/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Prompt, friendly, reasonably priced service."
5 star rating
Anonymous from Las Vegas, NV on 3/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good reliable service always."
5 star rating
Janine C. from Las Vegas, NV on 3/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Always fair, friendly, and fast!"
5 star rating
Mark M. from Las Vegas, NV on 3/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Service! Great People! I recommend Frank's and Adam to all my friends that own Audis."
5 star rating
Marlene D. from Las Vegas, NV on 3/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service has been in L.V for many years, Has a great Reputation. Very Honest. Highly recommend."
5 star rating
Lisa W. from Las Vegas, NV on 3/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"My first visit to Frank's was excellent! They did an overall eval of my car along with my oil change. The facility is very clean and comfortable, the people who work there are very nice and answered all my questions. They even made sure I had a cold bottle of water when I left."
3 star rating
David G. from Las Vegas, NV on 3/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank, Service was great as always.This was the first time I used the ride home and was very nice and quick. Call with items found was quick and informative. I was called at about 4:45 saying vehicle would be ready for pick up at 5:30. I was unable to make it and showed up first thing the next morning to pick my vehicle up. They settled my bill and reviewed work that had been done. When I got the car the car had clearly not been washed and there were oil hand smudges all over the dash and carpet trim on passenger side and on gear shift.This is my first experience with this and was in a rush to get to work so did not go back in to complain. I have been a long time customer and have and will continue to refer friends and clients. Thank you, Dave Grant"
5 star rating
John G. from Las Vegas, NV on 3/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Dear All. Thank you so much for all your help on the work you did for me on the last engine light happiness. Thank you to Frank himself for the rental car at no charge, thank you to Lennard, both Brads, & the shop floor mechanics for their dedication. I will not hesitate to recommend them to all of my contacts Sincerely, John Ginty."
5 star rating
Carmi D. from Las Vegas, NV on 3/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Prompt, friendly, on-time service at reasonable rates. Plus a comfortable waiting room. Can't ask for more."
5 star rating
Jim A. from Las Vegas, NV on 3/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good job, thanks."
5 star rating
Adrian & Monica O. from Las Vegas, NV on 3/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was very friendly and professional. Repair was promised to be done within the same day, and they delivered. Great auto repair shop!! I recommend this place to anyone that owns a european car."
5 star rating
Myrna D. from Las Vegas, NV on 3/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual your service and knowledge was absolutely wonderful, even though there was more that needed done than I thought my car runs like it was new. I can't thank you Frank and your staff enough. See you when I need an oil change again. Myrna"
5 star rating
Denise G. from Las Vegas, NV on 3/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I loved how helpful Leonard was. He took care of me, answered my questions, and was very informative. Very friendly service!!"
5 star rating
Patricia A. from Las Vegas, NV on 3/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Always a great experience!"
5 star rating
Don R. from Las Vegas, NV on 3/13/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"First of all, I like your new facility. Brad was great to work with even though I couldn't convince to cover half the cost of replacing spark plugs. He even help me with a issue concerning another vehicle. Kudos to the staff."
5 star rating
Al S. from Las Vegas, NV on 3/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff is very friendly and knowledgeable, and had my walk - in oil change complete when I finished my workout at the gym next door."
5 star rating
Vernon B. from Las Vegas, NV on 3/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"very professional and cost was much less than going to the dealer"
5 star rating
Jerry A. from Las Vegas, NV on 3/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Leonard was able to squeeze me in at the last minute close to closing time and resolved my issues with my car."
5 star rating
Carole B. from Las Vegas, NV on 3/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service at a good price. Would recommend Franks to anyone who needs their European car serviced."
5 star rating
Richard D. from Las Vegas, NV on 3/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good,....I will be back for more....Thanks"
5 star rating
Anonymous from Las Vegas, NV on 3/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Quick and professional"
5 star rating
Ken C. from Las Vegas, NV on 3/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the extra attention your mechanics give to my 35 year old MB, such as ordering special tools and upgraded parts so that in some ways the car is better than new. Turn-around time was longer than expected but I would rather have the work done right than fast."
5 star rating
Terre B. from Las Vegas, NV on 3/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Always excellent workmanship and warm personal service."
5 star rating
Robin T. from Las Vegas, NV on 3/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As always - franks European did a great job on vehicle. Would recommend then to anyone who needs repairs. Honest and hard working"
5 star rating
Catherine B. from Las Vegas, NV on 3/6/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Nice staff made me feel very welcome."
5 star rating
Scott J. from Las Vegas, NV on 3/2/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Everything was done very well."
5 star rating
Natasha S. from Las Vegas, NV on 2/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding...I can't say enough about the courtesy and service extended by ALL of the employees from start to finish during each visit. They help to relieve some of the anxiety felt especially when the repair situation is unexpected. Once the problem(s) is diagnosed it's explained in understandable terminology. Also, I never feel "pushed" to have any work done that isn't necessary."
3 star rating
Myrna T. from Las Vegas, NV on 2/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"your good"
3 star rating
Phil B. from Las Vegas, NV on 2/28/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good facility, good service ..... A bit too long wait for oil / filter change ... 8AM - 10AM."
5 star rating
Bob A. from Las Vegas, NV on 2/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I put my vehicle in their hands to check and repair. They did what was necessary and did not overdo it. I really appreciate that. Service Advisor Leonard was friendly and helpful. I'll be back."
5 star rating
Laz C. from Las Vegas, NV on 2/27/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service as always..!!! Fast, friendly and 'very affordable.' No other foreign car mechanic center in Vegas even comes close to Franks European Service. Always trustworthy...!! Thx,,"
3 star rating
Pamela M. from Las Vegas, NV on 2/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"great, professional service as always. One improvement. I was told at 1pm my car was almost finished just need test drive.I was told someone would call regarding ride to shop. That call did not come until 3pm. If it was not possible for me to get car until 4pm, I just wish some one would have told me. My only problem was thinking that all would be completed with the hour to hour & half from 1 pm call. Best to give a real time, people do not become upset if they are give "real time". Thanks 😉 pam"
5 star rating
Pamela M. from Las Vegas, NV on 2/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great professional service as always! you are the best !"
5 star rating
Scott J. from Las Vegas, NV on 2/23/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Work is ongoing with an appointment Wednesday."
5 star rating
Richard C. from Las Vegas, NV on 2/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Fast and professional. Fixed my car finished when promised fair price and even washed it !!"
5 star rating
Joseph A. from Las Vegas, NV on 2/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"It was like dealing with a full sevice gas station only without the gas. This was better than having to deal with a dealership. I would recomend them as great."
5 star rating
Felix B. from Las Vegas, NV on 2/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent"
5 star rating
Jan C. from Las Vegas, NV on 2/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service. Prompt notification of status."
5 star rating
Kyle W. from Las Vegas, NV on 2/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service all around."
5 star rating
Mark R. from Las Vegas, NV on 2/20/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"During my recent visit, I received prompt and friendly service for my vehicle. I also requested and received a vehicle condition report and repair estimate for a minor problem, which did not require immediate attention. The feedback I got was reasonable and level-headed, and I am confident that the folks at Frank's would never recommend unnecessary work to be performed on my car. They also have a very spacious and comfortable lounge area for those who choose to wait for their vehicle."
5 star rating
Brian N. from Las Vegas, NV on 2/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"very good service"
5 star rating
Anonymous from Las Vegas, NV on 2/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service! Adam was extremely helpful and Paul fixed my car right. Couldn't have had a more pleasant experience!"
5 star rating
Tammy T. from Las Vegas, NV on 2/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you for the great honest service! Tammy"
5 star rating
Anonymous from Las Vegas, NV on 2/13/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"overall, a great experience. Nice staff, got all my work done as promised on time. good shuttle service. washed my car and left me a bottle of water in my car! nice touch!"
5 star rating
Socorro Chavez - H. from Las Vegas, NV on 2/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I am extremely happy with the service at Frank's. The staff was excellent, treated me with utmost respect. The service prices are outstanding. Their knowledge is phenomenal. Something also extra-ordinary.....as I walked to the restroom...I glanced over at the stockroom with door open....and all items on shelf were extremely organized....! In my form of recognition...this tells me they are attentive to detail with everything they do....I drove away with a smile on my face. I posted pictures on FB of the waiting room, which shows respect to clients just by the details of the modern look...! I am sooooo very happy with ALL the details Franks had....My FaceBook friends (317) have seen my post...l! I'm excited for them to experience Frank's someday...soon I hope. Signed, Socorro....*"
5 star rating
Kevin N. from Las Vegas, NV on 2/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, Adam and the rest of the staff at Frank's in Henderson provided great service."
5 star rating
Randy O. from Las Vegas, NV on 2/10/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very happy with all services provided. Very friendly and helpful with my questions."
5 star rating
Sigriel S. from Las Vegas, NV on 2/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"All in all a class act. Welcomed in the pleasant lobby, followed by courteous and professional service at a very reasonable price. I am so sorry that I did not find your shop sooner. Sigrid"
3 star rating
Anonymous from Las Vegas, NV on 2/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Service, Honest and Highly recommended."
5 star rating
Anonymous from Las Vegas, NV on 2/8/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Courteous. On time. As quoted. Much better than the dealer."
5 star rating
Tony C. from Las Vegas, NV on 2/8/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I love this place. It's the only place in town I would ever take my car to. I never feel any pressure to fix extra things that are not related to the issue at hand. A simple suggestion and no "Your car may blow up if you don't get this fixed now!". I drive a BMW 545i and would not take my car anywhere else. Don't go to the stealership if you are out of warranty."
5 star rating
Tom B. from Las Vegas, NV on 2/8/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone is so nice it almost takes out the sting when it comes time to pay up. Love it there."
5 star rating
James B. from Las Vegas, NV on 2/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I got the E services on my E500 and explanations on the recommended future service. The new facility looks great, too."
5 star rating
Reidulf M. from Las Vegas, NV on 2/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been using Frank's European Service for well over 10 years and I have always been very satisfied with the service they provide."
5 star rating
Mo S. from Las Vegas, NV on 2/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service, from beginning to the end, all employees were the best, will continue to go to Franks for any/all cars needs. Moe"
5 star rating
Susan P. from Las Vegas, NV on 2/1/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's European Service is always professional and my car runs in the best shape ever! They also are always fair on their price for the service. Thank you again!"
5 star rating
John A. from Las Vegas, NV on 1/31/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Top notch when it came everything a customer could want. 1 Greeting when I walked in 2 Everyone introduced their selfs and the position they hold 3 They addressed my problem with my car and took care of it. 4 Price wise they where very competitive 5 Vehicle was return to me on time and washed"
5 star rating
Anonymous from Las Vegas, NV on 1/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again, (second time using your facility) I enjoyed the warm friendly atmosphere and communications when scheduling my car for service. I was very pleased with the new location and the roominess. The service staff was at their best! Leonard, Gary, Gus and Mike you all made me feel more like family than just a customer. The service on my car was top notch and the fact you took the time to clean out my car inside and out was a pleasant surprise. Oh, and the candy great too! With you now being on this side of town, there really is no reason to use you as my preferred auto servicing outlet. Thanks, Steven Morris"
5 star rating
Paul C. from Las Vegas, NV on 1/29/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, excellent service at reasonable costs. What makes their service so great is that staff is very knowledgeable and service is always consistent and on time."
5 star rating
Marcus G. from Las Vegas, NV on 1/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Good customer service. Parts took a day longer than expected but no big deal. I think I have finally found a good shop in Vegas."
5 star rating
Anonymous from Las Vegas, NV on 1/26/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Knowledgable , friendly service . I will use them in the future."
5 star rating
Anonymous from Las Vegas, NV on 1/25/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very friendly and customer service-oriented. A breath of fresh air amongst independent repair shops."
3 star rating
Andrew P. from Las Vegas, NV on 1/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"They were easy to work with, and solved my problem quickly and well. However, they charged me $150 up front for "Diagnostics" which is where they link a code reader to my car and it tells them what is wrong. The service was good, but you will pay for it."
5 star rating
Ilirjan M. from Las Vegas, NV on 1/22/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very nice"
5 star rating
Anthony I. from Las Vegas, NV on 1/21/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service"
3 star rating
Randy G. from Las Vegas, NV on 1/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Gary took care of my needs right away. He gave me recommendations for future needs, suggested an optional payment plan, and worked with me regarding pick up and delivery of my vehicle. I like the new place."
5 star rating
Arielle G. from Las Vegas, NV on 1/19/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I trust Frank's to be honest what work is needed, and not pressure me to complete more work than is necessary. Thanks guys!"
5 star rating
Bob Z. from Las Vegas, NV on 1/18/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Got an appointment within one day to replace backup battery and other misc problems. Pricing was better than I expected. since I elected to wait for my Mercedes to be repaired the waiting room was pleasant Frank you are stuck with me and any other future problems. Thanks"
5 star rating
William G. from Las Vegas, NV on 1/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Have you ever had work done on your car and feel absoluteley safe that you know your not going to get overcharged or told you need work done that really doesn't need to be done. That Frank's. Go to Frank's if you want great service and honest pricing. Did I mention Gary is the utmost professional."
3 star rating
Walter B. from Las Vegas, NV on 1/16/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Hi, Leonard was great, but I don't know wether it was his fault but it took almost 2 hours for an oil change. Arrived for my 10am appointment at 9:45 and car was ready at 11:45."
5 star rating
Anonymous from Las Vegas, NV on 1/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"They fixed a problem that 2 other places could not!"
3 star rating
Julie B. from Las Vegas, NV on 1/15/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"The work and price were stated up-front and they kept me posted on the work progress."
5 star rating
John S. from Las Vegas, NV on 1/14/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"great"
5 star rating
Rob H. from Las Vegas, NV on 1/12/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service. I feel they do the job right the first time. They even gave my car a wash before I picked it up."
5 star rating
Mike B. from Las Vegas, NV on 1/11/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Always a very good experience."
5 star rating
John G. from Las Vegas, NV on 1/10/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"GREAT SERVICE"
5 star rating
Colleen A. from Las Vegas, NV on 1/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"A big waste of time and money.Left car at 8AM gave instructions to Adam to contact husband for information as to what car needed. By 1PM NO one had contacted me or husband.The staff finally got car in for analysis after my husband called Franks in afternoon.Had to leave car @ Franks for weekend because by 5:30PM they were closing and no one still had any answers on car because Adam had dropped the ball @ 8AM. Paid $165 for a estimate and was without a car for 4 days."
5 star rating
Ron F. from Las Vegas, NV on 1/9/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I'll start by saying I have used Franks for a long time and always have had a good experience when dealing with them. I do NOT use the Mercedes repair shop anymore where I bought my 4 Mercedes. Those places are over priced and I keep going back to Franks. I really appreciate that they pick me up or offer a rental car when needed. Adam is very on top of things. If they do rarely miss something Adam makes sure they get it right BEFORE you drive off the lot. For the most part, the prices are fair, the people who work there are always nice which tells me they like working there, ....happy workers, happy customers, = good work. Over I give them a A+'once again. Just keep those prices down guys! Thanks!"
5 star rating
Anonymous from Las Vegas, NV on 1/8/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Their new location at 1931 N Rainbow is much bigger and beautiful."
5 star rating
Bogdan G. from Las Vegas, NV on 1/8/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent treatment of customers. Shuttle is provided."
5 star rating
Myrna D. from Las Vegas, NV on 1/8/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Drove by the new location the other day, I am really impressed with the overall look, didn't have time to stop in but it looks great and so much bigger than your old shop. I will making an appointment to have oil change soon. Congratulations!!!!! you guys are the greatest."
5 star rating
Antoinette M. from Las Vegas, NV on 1/7/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great"
5 star rating
Amy T. from Las Vegas, NV on 1/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I loved the service, and my total was actually less then what I was quoted!!!! Thank you!!"
5 star rating
Chris R. from Las Vegas, NV on 1/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Very friendly and knowledgeable."
5 star rating
Carolyn J. from Las Vegas, NV on 1/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Diagnosis and headlight replacement only. Courteous service. Returning in a week for further service."
5 star rating
Zsusana M. from Las Vegas, NV on 1/5/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Great,knowledgable ,fast service ! I will Definetely go back to them! I went o the Sunset location!"
5 star rating
Luis E. from Las Vegas, NV on 1/4/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"Could not be more satisfied."
5 star rating
Ernie M. from Las Vegas, NV on 1/4/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"They are professional , trustworthy and knowledgable"
5 star rating
Fred P. from Las Vegas, NV on 1/3/2013 for an auto service of their Mercedes-Benz and their testimonial is:
"I experienced the finest service and communications that I could have expected!"
5 star rating
Zsusana M. from Las Vegas, NV on 12/29/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"They are very knowledgable ,fast service... I'm glad accidentally found them!"
5 star rating
Jujuan & Steven M. from Las Vegas, NV on 12/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Fast, friendly, knowledgeable and pricing for service that does not break the bank. We have a real automotive repair shop."
3 star rating
Jerry P. from Las Vegas, NV on 12/22/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I was most impressed with the cleanliness of the facility; on a par with Mercedes dealer facilities. The work was very satisfactory. After my valves were adjusted, my diesel Mercedes had noticeably more power and ran smoothly. I was a little dtsappointed that the car was not even looked at until after 10AM (appointment made for 7:30AM)."
5 star rating
Dennis O. from Las Vegas, NV on 12/22/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellence personal experience."
5 star rating
George N. from Las Vegas, NV on 12/20/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"excellent service."
5 star rating
Nedra A. from Las Vegas, NV on 12/20/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"All the workers are very friendly and helpful. You are important to them and not just a service number. I want to thank Gary for all of his help ."
5 star rating
David C. from Las Vegas, NV on 12/17/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is where I send all my customers....."
5 star rating
Bert D. from Las Vegas, NV on 12/14/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone was extremely knowledgeable and courteous. High degree of professionalism and expertise. I'd definitely continue with Frank's, rather than the dealer."
5 star rating
Adrian & Monica O. from Las Vegas, NV on 12/13/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service and great prices. I've never had any problems when I come here. I recommend this to anyone that owns a european vehicle. Thanks to everyone @ Franks, Keep up the great work"
5 star rating
Joe E. from Las Vegas, NV on 12/13/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Everybody there were very nice. Gary is a great gentleman. They did a good repair on my car."
5 star rating
Harry D. from Las Vegas, NV on 12/13/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service as usual. Adam is a joy to work with!"
5 star rating
Harry D. from Las Vegas, NV on 12/12/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Service as always!"
5 star rating
Jan C. from Las Vegas, NV on 12/12/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I am very happy with the service overall; however, I would appreciate a call when it has been determined what is wrong and also when the car will be ready for pickup. I have several phone numbers and try to let you know which one to call. The last couple of times I had to call and find out what was wrong and see when it would be finished more than once. Thanks."
5 star rating
Anonymous from Las Vegas, NV on 12/10/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The crew works very hard to help their clients."
5 star rating
Pepe S. from Las Vegas, NV on 12/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Impressed with the efficiency shown."
5 star rating
Marlene S. from Las Vegas, NV on 12/7/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"my experience was very pleasurable. I love that you have car service for taking you home and picking you up."
5 star rating
Anonymous from Las Vegas, NV on 12/6/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Golden Wrnech Service"
5 star rating
Deitdre H. from Las Vegas, NV on 12/6/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, another satisfied servicing at Frank's European Service (Las Vegas). On 03 Dec. 2012, my C280 Merceds Benz required a Transmission Sensor; as well as servicing the Transmission, i.e. draining transmission fluid, and installing a new filter. After driving my vehicle off-the servicing lot; I was able to feel the difference in my vehicle's performance. Kudo's to the owner(s), service advisors, and staff at Frank's European Service. Respectfully, Deitdre H. Geary and Leonard (Front Office Staff), Patrick (MB Service Tech.), Greg and Gustavo (Drivers) are always professional, courtesy, and prompt whenever"
5 star rating
Patrick C. from Las Vegas, NV on 12/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"EXCELLENT AS ALWAYS...I'M BIASED!"
5 star rating
Linda F. from Las Vegas, NV on 12/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Not very happy with the service. I was told my GLK needed a 350.00 battery and the Battery I have is still under warranty I did contact MB was told to bring my truck in so they can ck it. Not happy with this service. This is the 1st time"
5 star rating
Myrna D. from Las Vegas, NV on 11/29/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I had a problem with my Avalon and took it to Frank's European Service. It was a problem with the starter, but everytime they started the car it started right up. Now here is what sets Frank's apart from all other auto repairs, they could have just replaced the starter even tho they couldn't find any thing wrong, but no they did the right thing and said that since they couldn;t find anything wrong they recommended not doing anything, just charged me for their time. Any other repair shop would have replaced the started just because there had been a one time starting proble. And did you know they don't just work on Mercedes, they work on all cars. I have been going to them for the past 15 years and they have always treated me fairly. As a woman they are they only place I would go to have car problems fixed."
3 star rating
Tore J. from Las Vegas, NV on 11/28/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good service as always,look forward to visit you at your new location, thank you. Tore Johansen"
5 star rating
Connie C. from Las Vegas, NV on 11/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer service was great...I was given a ride back to my job, and was picked up from my job after repairs were completed. Thanks Gary for exceptional customer service. Haven't had anymore problems...great job!"
5 star rating
Deitdre H. from Las Vegas, NV on 11/22/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"As a valued customer at Frank's European Service; I have nothing, but kudos to the owner(s), staff, and tech's. Whenever I've experienced a problem w/my vehicle; the customer staff and/or Frank has addressed and taken care of my concern in an amicable, yet timely manner. Thank you Frank's European Service, D. Holtz'"
5 star rating
Anthony G. from Las Vegas, NV on 11/22/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good experience. Staff and Manger exceptionally helpful and friendly."
5 star rating
Nicole P. from Las Vegas, NV on 11/20/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The staff provided excellent service and my brakes are awesome now!! Thanks Frank and your entire staff. I will be bringing my car to Frank's European Service ONLY!!! No need to go anywhere else."
5 star rating
David T. from Las Vegas, NV on 11/18/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"After several weak start-ups with my BMW, I decided to take a chance and drive immediately to Frank's Euro Service in Henderson. I'd heard and read nothing but good reviews about Frank's, and I feared my car being stranded somewhere the next time I tried starting it up. Service manager Adam was readily accepting of me without an appointment. He listened carefully to my explanation of the problem and began analysis soon thereafter. In short, the wait time was not excessive, the staff friendly, the problems were addressed to my satisfaction and there was no litany of "other issues" thrown at me following analysis. The facility was clean and well maintained and the waiting area was well appointed and comfortable. Above all, the service was professional and the costs very reasonable. My expectations of Frank's, which were already high before coming in, were actually exceeded upon completion of the work. Kudos and thank you to Adam and everyone at Frank's! I think businesses everywhere would be successful if they followed the same working model that Frank's European Service seems to have embraced."
5 star rating
Andrea G. from Las Vegas, NV on 11/16/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank You Leonard and Frank for your diligent and detailed research to determine the true problem with my car this past Tuesday."
5 star rating
Pamela M. from Las Vegas, NV on 11/15/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Your service is 5 + , I had heard only the best about "Franks" and it proved true!! A big thank you to Fred & Adam . You went out of your way to get the answers and most important " you got back to me". Look forward to seeing next week 😉 Pam"
5 star rating
Joyce T. from Las Vegas, NV on 11/14/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Prompt, timely and honest service."
5 star rating
Christine R. from Las Vegas, NV on 11/14/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been taking my Mercedes to Frank's for years. No where else can I get quality service, at a reasonable rate and I don't feel like the advisors are talking down to me because I am a woman. Keep up the fantastic work!"
5 star rating
Anonymous from Las Vegas, NV on 11/13/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"They are very professional compared to every other repair facility in the valley. Leonard and Gary really know their stuff."
5 star rating
Rob B. from Las Vegas, NV on 11/13/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the work and the conversation. Look forward to next service."
5 star rating
Charles T. from Las Vegas, NV on 11/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent Service. Everyone is very courteous. Service work done is as promised. Car runs very smooth now. The points system program is also a very nice touch. Definitely will go back if needed. And already referring friends and family to Frank's European Service."
5 star rating
Arielle G. from Las Vegas, NV on 11/2/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Gary, Leonard and all the crew at Frank's are excellent. They are honest, professional and very patient taking the time to explain to and help me prioritize needed repairs on my vehicle. I don't feel pressured or intimidated as has been my experience with so many mechanics in Las Vegas. I trust Frank's honesty and integrity and it shows in all their staff. Thanks so much!"
5 star rating
Robert T. from Las Vegas, NV on 11/2/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My first experience with Frank's! I wish I had found Frank's one hundred thousand miles ago! Excellent service received and I will use Frank's in the future and will recommend Frank's Mercedes service to my friends!"
5 star rating
Gary W. from Las Vegas, NV on 10/31/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Your service writer was terrific. My goal was to find out what was wrong to determine extent of repairs. Your Tech identified services needed. Leonard was up front about repairs and stayed within budget. He was concerned about my problem and has earned my future confidence. You have a great facility. For what its worth, I took the car to German motors and got the run around. Thanks for the service."
5 star rating
Sam M. from Las Vegas, NV on 10/31/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I stopped in to inquire about a reseal as my differential was showing dampness/slight leaking. I promptly was greeted at the front desk and while an estimate was prepared, I was briefed on the procedure. The estimate was reasonable and an appointment was arranged for 2 working days later. On my appointment date and time, I arrived and was offered a ride. I had one arranged already. I returned at the agreed time, my car was returned in spotless condition, weoprk completed. Some light bulbs were replaced at no charge. Warrantee was explained, and I was out on time. Staff was extremely helpful and courteous. I will return for all my service an repair needs."
3 star rating
Anonymous from Las Vegas, NV on 10/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Honestly I have not encountered a repair facility that has been honest with their customers. Fortunately I went to Frank's instead of the local BMW dealership. My car was diagnosed and passed but somehow it would not let me pass the emissions even at the DMV. I tried emissions test four times before going to this shop and four times it failed. To make a long story short, Frank's took care of the problem. The staff were very upfront and honest. They did not find ways to find other defects with the car just to shell out money from my pocket (as the other local dealership does). I am very grateful with the honesty and sincerity of the staff. I will not hesitate to give Frank's my business again."
5 star rating
Robert N. from Las Vegas, NV on 10/26/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My old Porsche didn't pass the smog check... Even though I thought Frank's was a "Mercedes only" facility, after the failed test I drove over anyway to "interview" the folks to see if they understood my car's intake system. Adam, the manager, cheerfully greeted me and asked a few basic questions about the car. We then went out to survey the situation. He brought over a mechanic to assist. Immediately they recognized the Bosch mechanical system, exclaiming that "it's the same as the Mercedes _____." Adam then quoted a price for diagnostic service and stated it would be a starting point and the price could go up or down depending on the work required and parts needed. Fair enough... They had the car for a day, and the mechanic Scott methodically went through the system, ensured all the vacuum connections (of which there are many) were secure, along with the couple of electrical terminals, and then adjusted the mixture and idle while relying on an exhaust gas analyzer. WOW! The car passed the emissions test with flying colors -- meaning that the system was adjusted correctly -- and because no parts were required, the cost of the service, including the smog check, was less than half of the original estimate for a complete diagnostic check up. It also runs better than ever! Frank's could have easily charged what they had estimated, but didn't. This kind of honesty is seldom found in auto repair. But it IS at Frank's. Robert Northrup"
5 star rating
Chris B. from Las Vegas, NV on 10/26/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great service at Frank's"
5 star rating
Patrick C. from Las Vegas, NV on 10/25/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding professional service! Great customer service, caring and reasonable. Thank You"
5 star rating
Allen/ Beth Grant/ I. from Las Vegas, NV on 10/23/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"From diagnosis to completed work, the team is always great. They helped with my auto-care coverage plan -- alleviating that potential stressor. Always fast to drop me off where I need to go. Thanks again!"
5 star rating
Richard Z. from Las Vegas, NV on 10/19/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"On my previous visit a small bit of interior wood grain was damaged. Patrick informed me about it- perhaps I wouldn't have even noticed. They pursued a replacement piece from Germany and called to inform me it was in. I had it replaced while I waited and the car was washed and delivered within one hour. Try getting that done at Fletcher Jones!!"
5 star rating
Ruth K. from Las Vegas, NV on 10/18/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Always service and treatment was great."
5 star rating
Anonymous from Las Vegas, NV on 10/17/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Service at Franks is always fast, fair, and friendly-cant ask for much more!"
5 star rating
Natalie M. from Las Vegas, NV on 10/16/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional. Made me want to have Franks do all the maintenance on my ML320"
5 star rating
Anonymous from Las Vegas, NV on 10/16/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"i don't know about pricing, but these guys make me feel good and confident about what i pay, because they stand behind me fully if something goes wrong. they also give me good reports on my car, and will even tell me if something can go without replacing (which i already know, nothing should be neglected on a car!) frank has an established history in las vegas that he will not compromise with bad service, and the staff has personalities, a refreshing change from the silent, stiff faces of greasy repair shops."
5 star rating
Rick H. from Las Vegas, NV on 10/16/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's staff are always the best. Both friendly and professional. The auto service is second to none. Frank's is one of the few remaining "HONEST" service shops in Las Vegas. I wouldn't trust my vehicles to anyone else."
5 star rating
Sarah H. from Las Vegas, NV on 10/13/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I was so happy and impressed with Franks! They were so thorough and honest. Even though it was really pricey to fix my car they worked with me in terms of finding better options to lower my costs out of pocket. This is one of the few shops in town that has caring people with good hearts that are willing to help people, not just rob them. See Gary if you go! He went above and beyond to research exactly what my car needed and even helped refer me to another friend who could give me future advice about my vehicle. Thanks, Sarah"
5 star rating
Anonymous from Las Vegas, NV on 10/12/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"As always wonderful service. Franks' european service goes out of there way to provide great service. They are honest and do a great job. Would definitely recommend them to anyone looking for honest and hard working people who provide great service."
5 star rating
Anonymous from Las Vegas, NV on 10/12/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"If you are lucky enough to own a Mercedes and you aren't smiling then YOU need to go to FRANKS. When you go you are treated in a courteous professional manner . If you are a women like myself I am smart enough to buy a Mercedes and drive a 600 no less so why would I want anything but the best. Short story: Franks on Decatur the other day and I was getting my 600 serviced . Guess where Frank was? Down the street checking on a customer she had been rear ended and he wanted to make sure she was the OK . He ran there by foot in the heat to check on her welfare . Decatur was tied up due to the accident . That speaks volumes . Does your mechanic ever worry ? GO SEE FRANK !!"
5 star rating
Patricia A. from Las Vegas, NV on 10/11/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Always the best service, prompt, great coffee and comfortable waiting room. I know my car will be taken care of. Thanks for all you do!"
5 star rating
Brandon L. from Las Vegas, NV on 10/9/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The team at Franks's offered unparalleled customer service! They were highly professional, greeted their customers with a warm, authentic smile, and more importantly, Adam, Fred, and Augustine earned our trust with what we thought would be costly and outrageous repairs! Keep up the excellent work, Adam and team!"
5 star rating
Dawn W. from Las Vegas, NV on 10/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam and his team are a pleasure to do business with. Fast, professional and efficient."
5 star rating
Carl G. from Las Vegas, NV on 10/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Courteous, capable, fast and fair are the words to describe my first experience at Frank's. My experience at Frank's was far more pleasant than past visits to the Mercedes dealer."
5 star rating
Al F. from Las Vegas, NV on 10/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Went in for a badly needed brake fluid flush and as usual they did a great job at a fair price in a short time. The car wash is always a nice touch."
3 star rating
Randy G. from Las Vegas, NV on 9/30/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My last visit was a wonderful experience due to the fact that my car had to be out of commission for at least two weeks for parts. I was given a loaner duirg the interum. I was thoroughly satisfied with the loaner, I didnt waste any time from work and was still able to take care of my own needs without any interuptions. It was as if I still had my own car. Upon getting mh car back, I did notice the brake pressure was much looser than previous. I was told to bring it back in and it would be tightened up at no extra charge. This is one pla e you can be sure you won't be taken."
5 star rating
Anthony G. from Las Vegas, NV on 9/29/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I will always take my car to Frank's because of the service and ongoing communications that I always receive. Thanks again for the service and the car rides excellent!"
5 star rating
Scott L. from Las Vegas, NV on 9/25/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"You did a great job with my repair to my 2002 Mercedes 430S. I need a lot of work with the arm bushings, control arms and under mount, plus blinker unit and some other basics. I did price shop and reviewed that your service and rates were the best overall. You did an excellent job with driving me back to my office for a couple of days and kept me informed along the way of the progress. I really appreciated the follow up and great customer service. Thanks Again!"
5 star rating
Jim J. from Las Vegas, NV on 9/24/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's team always make me feel like I am the most important person. I trust Frank;s"
5 star rating
Gloria H. from Las Vegas, NV on 9/21/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great People, Great Service. So happy I found them. I was referred by a very satisfied customer and would not hesitate to recommend Frank's to my colleagues. New to "Benz world" and was very pleased with the amount of time Gary spent with me to review the vehicle features. A+"
5 star rating
Anonymous from Las Vegas, NV on 9/20/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service! Easy going and very knowledgeable personell."
5 star rating
Christine R. from Las Vegas, NV on 9/20/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been a Frank's customer for many years. Every time I go in they impress me over and over with their professionalism and attention to detail that keeps my Mercedes at peak performance."
5 star rating
Mike Van B. from Las Vegas, NV on 9/18/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Brought the car in for rough running, difficult to start, and a clutch pedal locked to the floor. After an extensive diagnostic process, it was determined that the camshaft adjusters and the clutch were bad. During the repair, a few more things were discovered and corrected. All of the items were taken care of, very happy with the service received."
5 star rating
Amnon N. from Las Vegas, NV on 9/18/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The Best in Las Vegas"
5 star rating
Mark C. from Las Vegas, NV on 9/15/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Did a great job. Finished same day as promised. Car nice and clean. Everybody very professional."
3 star rating
Shonnie S. from Las Vegas, NV on 9/15/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My experience at Frank's European, was plesant. I would absolutely recommend them, in the future and will return in the event any additional service needs traspire."
5 star rating
Darius R. from Las Vegas, NV on 9/14/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I greatly appreciated excellent service I received few days ago. I was concerned with replacement of brake switch because it was making clicking noise. I brought my car back to the service to fix a back door latch and asked to look into the clicking noise issue. Service was great! Thank you... :)"
5 star rating
Christian B. from Las Vegas, NV on 9/11/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, Frank's European did excellent work on my car. This is the first auto shop I've ever trusted. The work is first rate, the service is first class, and the pricing is reasonable."
5 star rating
Andrea L. from Las Vegas, NV on 9/6/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"franks mercedes is the absolute best !!! They are the reason o own a mercedes. I have a 600 mercedes and I had it up in Canada and not one mechanic could work on it properly. I brought to Vegas and I have Frank and his team and i have never had a problem since 🙂 They also worked on my BMW . I have a newer mercedes now and I know I will be ablle to ENJOY. STAY AWAY from the dealership they will rip you off . SAGE wisdom from a long time customer"
5 star rating
Richard Z. from Las Vegas, NV on 9/5/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My remote door lock/unlock controls didn't function. Turns out after a couple of days of investigation, they discovered multiple leaks in the door actuators. Very unusual and VERY EXPENSIVE! So, Patrick fashioned a means to disable the rear door remote system and replaced the principal offending actuator (drivers side). Mercedes dealership would have loved to replace the works but Patrick asked how frequently we use the rear seats (hardly ever) so the solution followed. Kudos to Patrick."
5 star rating
Dan L. from Las Vegas, NV on 9/5/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service at Frank's. Leonard was so easy to work with. The total bill actually came in lower than estimated, which was a very pleasant shock, and....... (drum roll)...... it was finished early! I'm happy.... and my wife is happy, which is what's really important."
5 star rating
Shean L. from Las Vegas, NV on 8/31/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The team at Frank's European service did an excellent job on my 2008 Jetta. I was shopping around for a 60k service, replace a few light bulbs, and my horn wasn't working. They gave me a quote up front and came in less expensive than other credible competitors. I dropped off the car, they had the service done in a day. I picked up fully washed with ice cold bottle of water in the car. Excellent service! I will be going back."
5 star rating
Deborah S. from Las Vegas, NV on 8/30/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The car wasn't riding like I thought it should and I thought something major was wrong, the guys recommended tires. I wasn't sure - but agreed to replace them - Well I replaced them and THE CAR RIDES LIKE NEW! Thank you very much, I feel safe again."
5 star rating
James B. from Las Vegas, NV on 8/29/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My xenon headlight failed on Saturday afternoon. I called Frank's on Monday morning and went in soon after that. My headlight was repaired within minutes after arrival. I will continue using Frank's in the future."
5 star rating
Bryant H. from Las Vegas, NV on 8/21/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"It's a good feeling to find an auto shop that you can trust. Frank's is the best I've encountered in the past 60 years. Personnel are professional and well qualified. Service is excellent and I drive away knowing that things are right."
5 star rating
Tracy W. from Las Vegas, NV on 8/21/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"HAD MY CAR REPAIRED AT FRANK'S ON SUNSET. ADAM WAS VERY KNOWLEDGEABLE ABOUT MY CAR AND THEY GAVE ME A RIDE TO AND FROM MY HOME, WHICH I REALLY APPRECIATED. I WILL BE GOING THERE FOR ALL MY CAR SERVICES."
5 star rating
Scott J. from Las Vegas, NV on 8/21/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great and cougeous work, as always."
5 star rating
Joyce T. from Las Vegas, NV on 8/19/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service. It's just too bad we are moving to AZ; wish I could take Frank's service with me!"
5 star rating
Bruce G. from Las Vegas, NV on 8/19/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Best service in town. Never need to use the dealer with you guys in business. Looking forward to seeing and coming to your new shop. Thankx again, Bruce Green (Satisfied Customer)"
5 star rating
Al F. from Las Vegas, NV on 8/18/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service as usual. Thank you."
5 star rating
Anonymous from Las Vegas, NV on 8/13/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"From the concise and highly copmpetitive cost information provided over the phone to the quick attention I received at checkin to the surprising opportunity to meet the owners during the first visit, it is very clear that QUALITY is a highly valued attribute. Found out that there is minimal inhouse mechanic turnover with a waiting list of others who wish to train in an environment of high expectations."
5 star rating
Drew R. from Las Vegas, NV on 8/12/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I just purchased a 2000 BMW 740il. I was concerned with an illuminated warning light. A shop owner of another make highly recommended Frank's,even though Mercedes is the specialty. Adam quickly and successfully diagnosed and corrected the defect and found another problem as well, and at a cost which I feel was very reasonable. I would not think of using any other shop for maintaining my BMW in the future."
5 star rating
Deitdre H. from Las Vegas, NV on 8/11/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"As a continued customer; my experience at Frank's European Service has always been "Excellent." The entire staff is knowledgeable, professional, and courtesy. Keep up the "Great" work. Thank you, Deitdre H."
5 star rating
Bill C. from Las Vegas, NV on 8/10/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I will use this shop again. Good , and honest ."
3 star rating
Randy G. from Las Vegas, NV on 8/9/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I needed an oil change. I called up and was told to bring it in and I could wait. I was in at 10:30am but didn't leave until 12:45pm. Apparently everybody was taking turns taking their lunches. Leonard was new at the front desk but was appologetic about not knowing everything and was very friendly. I would say it was a little long to wash the car. Other than that, all was well."
5 star rating
Don S. from Las Vegas, NV on 8/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's guys accurately and quickly diagnosed my BMW Z3's problem and thoroughly discussed the options with me. The repair was done promptly and at a very reasonable cost. Everyone there was friendly and helpful. Don't go a dealer!"
5 star rating
Judy B. from Las Vegas, NV on 8/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Are you looking for professional, honest, fair service for your european vehicles go to Frank's. I just had to sell my vehicle for financial reason but would recommend Frank's o anyone. Adam was polite, friendly, knowledgable and a true professional."
5 star rating
Anonymous from Las Vegas, NV on 8/5/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great job and done on time"
5 star rating
Jon Licata L. from Las Vegas, NV on 8/3/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Called up and they were able to get my car in the next morning at 8:00AM. They offered return transportation, coffee, water and a really nice lounge to wait in while my wife showed up to pick me up. They used Mercedes Benz parts and were better priced than the Dealer. They finished the front & rear brakes and front rotors by 3:00PM that same day and everything was comleted just fine. They even washed the car when I returned to pick it up. Frank knows how to treat his customers!"
5 star rating
May F. from Las Vegas, NV on 8/1/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Just moved to Vegas and my neighbor (a Mercedes owner) referred me to Frank's Mercedes on Decatur near Sahara. I had my SLK230 serviced for scheduled maintenance. They were awesome, and my car was clean, shiny and spotless when I picked it up. They offered me shuttle service and left a complementary bottle of water in my car for me. Polite, efficient, excellent communication/follow up and fantastic service. I am one very satisfied customer and will only take my Mercedes to Frank's from now on."
5 star rating
Anonymous from Las Vegas, NV on 7/31/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"These guys are clean,fast and friendly."
5 star rating
Susan A. from Las Vegas, NV on 7/30/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Everytime I come in to get my car service, everyone is so nice and listens to my needs. I greatly appreciate this. I will continue to get my car service here over and over. Thank you all for the great work and care you show. Susan"
5 star rating
Anonymous from Las Vegas, NV on 7/28/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's Mercedes Service is always a pleasure to take my car to. The staff is always courteous and professional. They never rip you off and are always honest and kind. I recommend them to EVERYONE!"
5 star rating
Ross L. from Las Vegas, NV on 7/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my first time to Franks. The staff is great. The offices really clean and hospitable. Brian and his staff knew there stuff, offered me options and worked with me to get all the work done fast. Their valet service was unexpected and convenient. Thanks Franks!"
5 star rating
Caren L. from Las Vegas, NV on 7/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Fantastic team, very pleased to do business with again!"
5 star rating
Natasha S. from Las Vegas, NV on 7/21/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent customer service and technicians. I'm confident when recommending Frank's to anyone and appreciate their honesty. They also readily assist when issues happen outside of normal scheduled maintenance."
5 star rating
Sheldan K. from Las Vegas, NV on 7/20/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the only shop I trust with my car!"
5 star rating
Mark R. from Las Vegas, NV on 7/19/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My recent service appointment was handled promptly and efficiently. A minor complaint on my part was corrected within minutes and with complete courtesy. I appreciated having a clean, comfortable and spacious waiting area to wait for my vehicle"
5 star rating
Chelsea M. from Las Vegas, NV on 7/17/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"So worth waiting for my car. These guys aren't only the sweetest but they do great work. I wouldn't go anywhere else."
5 star rating
Allen/ Beth Grant/ I. from Las Vegas, NV on 7/17/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The team is always great at helping and accomodating from the first call into the shop with a problem to the courtesy driver dropping you off at your destination."
5 star rating
John C. from Las Vegas, NV on 7/17/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Always"
3 star rating
Anonymous from Las Vegas, NV on 7/14/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I had an excellent time with these guys. They were very courteous and knowledgeable. Besides fixing my car, I really appreciated the courtesy ride to get me to work."
5 star rating
Penny S. from Las Vegas, NV on 7/14/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's Mercedes will be our first choice from now on."
5 star rating
Rick L. from Las Vegas, NV on 7/13/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"We bought a used Mercedes about a year ago. This is our 1st.So we are new to the maintenance and service requirements.I had heard from freinds about the great reputation at Frank's so when the maintenance reminder came on I called and made an appointment. When I arrived the facility was clean and very welcoming.Adam was great. He explained everything that was needed and gave accurate pricing for the services required. When i arrived everything was ready and the car had been washed. I will definately use them again and highly recommend them to anyone that has a need!"
5 star rating
Mark M. from Las Vegas, NV on 7/12/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The best thing about Frank's Mercedes is that they only do needed repairs and nothing else, unlike what the dealerships do to "pad" your bill. I totally trust Frank and his very knowledgeable technicians with my two MBZ vehicles and they have not let me down yet. I highly recommend his service facility to everyone."
5 star rating
Salvatore C. from Las Vegas, NV on 7/11/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"iT WAS MY FIRST TIME AT FRANK'S MERCEDES AND THEY TREATED ME LIKE FAMILY. I WAS SHOWN AROUND THE COMPLETE FACILITY AND IT WAS VERY CLEAN, JUST THE WAY YOU WANT A REPAIR SERVICE TO BE. THEY TOOK CARE OF MY ASTON MARTIN WITH KID GLOVES AND THE PRICES WERE RIGHT !! HIGH RECOMMENDATIONS ARE IN ORDER FOR ALL. SALSWHEELS"
5 star rating
Jorge H. from Las Vegas, NV on 7/11/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks to Bryan,Patrick,Josh ....Im feeling welcome at frank mercedes"
3 star rating
Randy G. from Las Vegas, NV on 7/10/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I ha e been going to Franks for o er 7years now. my last or most recent visit, I found to be the same as my first. I am given a guestimate of price, a call prior to doing any work, a call when my car is ready to be picked up, a wash as well, and addressed as Mr whenever I enter. If e er I need a ride to my destination, that too is provided. I don't ever recall having to take the car back in for the same job that was worked on. What more does one want than that? Free maybe, but how is one going to make a living?"
3 star rating
Ernie M. from Las Vegas, NV on 7/7/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Just want to say thank you for your services. The repairs were quick and right on time. Great explanation on what needed to be done. The technician who took my service order was very knowledge and had a great personality and was very easy to work with. The cost came in close to what the estimate was. I'll be back with that kinda of services."
5 star rating
Ruth K. from Las Vegas, NV on 7/5/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"went well and passed; thus able to renew license plates"
5 star rating
Lana K. from Las Vegas, NV on 7/2/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I had quite a bit of work done on my car at Frank's last week. Brad and Brian we absolutely wonderful! They made sure I understood what work needed to be done and provided a list of work to be done in the near future in order of importance. I am in Sales, Marketing & customer service so my expectations are very high of vendors I use both personally and professionally. I will never take my car anywhere else for service. They are honest and make you feel like family at Frank's Mercedes. I a native of Las Vegas since 1969 and if we had more honest business's like Frank's in Las Vegas this city would have much better reputation. Thanks You."
5 star rating
Myrna D. from Las Vegas, NV on 6/30/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"If you are not going to Frank's Merecedes Service for all of your car repairs then you are going to the wrong place. They are always honest with you. Sometimes they might not be the least expensive but you can know that the repairs are done right the first time. Can't say enough good things about them. Customer service and pride in their work is so far above any one else."
5 star rating
Daniel J. from Las Vegas, NV on 6/29/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Without an appointment they got me in, drove me back to my hotel and picked me up 2 hours later FIXED! Thank you Adam for making it a great expirience"
5 star rating
Freddy K. from Las Vegas, NV on 6/29/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"been to other repair services and franks on decatur is the best"
5 star rating
Ellen B. from Las Vegas, NV on 6/29/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Customer Service was Excellent, Adam was very helpful."
5 star rating
Steve C. from Las Vegas, NV on 6/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank and his team set the standard of service. I strive to provide such service tomy customers. Setting the bar in an industry that usually has cheats and frauds."
5 star rating
Tim S. from Las Vegas, NV on 6/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"no complaints.good service fair prices"
5 star rating
Darren S. from Las Vegas, NV on 6/19/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great service @ Franks!"
5 star rating
Henry B. from Las Vegas, NV on 6/15/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent experience...felt comfident I was dealing with competent, honest run business, a rarity in this day and age and especially in Las Vegas."
3 star rating
Sharon S. from Las Vegas, NV on 6/15/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I was referred to Frank's Mercedes by the General Manager of the company I work for and another co-worker, and I feel I've found an honest, reliable Mercedes Benz repair shop. I've been taking my car to Franks for the past few months now, and find the personnell to be very professional, friendly, and knowledgable. Happy they offer a shuttle service to work too!!"
5 star rating
Wilbur W. from Las Vegas, NV on 6/15/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks a bunch, nice doing business with u'all ."
5 star rating
Vicki W. from Las Vegas, NV on 6/10/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"When I called to see if Frank's worked on Lexus the answer was yes. Walking into the office you felt confidence, peace, and friendliness. When they told me the cost of repair it was 1/4 of what others had quoted, they explained what they found and how they repaired. I will and have recommended them to others."
5 star rating
Deitdre H. from Las Vegas, NV on 6/9/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great Staff and Service as always. Thank you Frank and Staff. Dr H 2B."
5 star rating
Andrea G. from Las Vegas, NV on 6/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Your team is high integrity, hard work and enthusiastic to be of service. Such rare and wonderful qualities!"
3 star rating
Randy G. from Las Vegas, NV on 6/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Only thing was that I was not called either days to let me know the status of my vehicle. I had to call to find out when it would be ready. Nothing major, just a courtesy call would be nice to better make arrangements around our schedule. Still love the place and I always recommend it to everyone."
5 star rating
Jared B. from Las Vegas, NV on 6/7/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I was referred to Frank's by my carpool partner, who has been taking her BMW 328 there for a few years now. I was very impressed with the service, friendliness and professionalism of all Frank's employees. I will be taking my car to Frank's for service for years to come!!"
5 star rating
Christine R. from Las Vegas, NV on 6/7/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been a long time customer of Frank's Mercedes and each time they exceed any expectations. My most recent visit was on an emergency when my serpentine belt was damaged and I couldn't drive my car. I arrive late in the afternoon and even though the shuttle is unavailable after 4:00 p.m. they were going to give me a shuttle ride home. It was service above and beyond and that is why I keep coming back to Frank's Mercedes!"
5 star rating
Wayne M. from Las Vegas, NV on 6/6/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I needed an appointment within a limited time frame due to traveling out of state. Brian was able to accommodate my resquest. They also provided me with transporation to/from their location. Brian stayed in contact with me throughout the repair and delivery. Very customer focused and geniunely concerned about their customers."
5 star rating
Emilio V. from Las Vegas, NV on 5/31/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"A tour de force of professionalism."
3 star rating
James B. from Las Vegas, NV on 5/25/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My right Xenon headlight went out as I was driving on Sahara. I turned onto Decatur and found Frank's. Glad I did. Although the bulb is pricey compared to other cars I was very satisfied at how quickly they got to my car. I will be bringing my E500 to Frank's for future services."
5 star rating
Jared B. from Las Vegas, NV on 5/25/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest, no nonsense shop that tells you what you need and what you don't. The staff was friendly and helpful. Adam took the time to listen to all of my concerns without rushing me off the phone like some other shops. I'd use them again in a heartbeat."
5 star rating
Amber W. from Las Vegas, NV on 5/24/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My experiance is always excellente. They always go the extra mile to make sure my car gets top quality car as well as myself. To all they wonderful people at franks thank you for everything"
5 star rating
Michael J. from Las Vegas, NV on 5/24/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Patrick IS the greatest! I feel very confident in his analysis & ability."
5 star rating
Elizabeth A. from Las Vegas, NV on 5/24/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer Service!!!!! Very satisfied with the work."
5 star rating
Raymond C. from Las Vegas, NV on 5/23/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"great service! very confident with service and advice received still have brake issues that need to be addressed."
5 star rating
Scott H. from Las Vegas, NV on 5/23/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Where I happily make occasional deposits in the pursuit of dependable motoring- Frank's has performed needed work on all of our family vehicles (Thanks Bryan and the gang!)over the past year or so. In every instance they have taken the time to trouble-shoot problems in order to pass savings on to the customer, their work is exemplary, executed in an efficient and timely fashion. I've been a builder/maintainer of our own vehicles for forty-odd years till I retired and decided to stop fixing stuff. My chief concern then was finding a shop I could trust after giving up mechanical work. Found it!"
5 star rating
Cynthia T. from Las Vegas, NV on 5/23/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Everyone was helpful and percised..since I am new to Nevada and Need prompt repairs to my Mercedes. Thank you Guys."
5 star rating
Deborah S. from Las Vegas, NV on 5/21/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I always like the way the treat me, I never have to worry when I in."
5 star rating
Scott J. from Las Vegas, NV on 5/16/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Their work and service was excellent, as always!"
5 star rating
Liz L. from Las Vegas, NV on 5/12/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"no long wait time for simple tasks helpful and friendly"
5 star rating
Anonymous from Las Vegas, NV on 5/12/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks for the quick service"
5 star rating
Chris B. from Las Vegas, NV on 5/11/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and friendliness as usual."
5 star rating
Robert P. from Las Vegas, NV on 5/11/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank Once again your staff and technicians have completed my C55 with great service. Hope to see you at your new location; oh by the way don't forget the TV monitors for your customers, make sure Brian can't see it. Best regards, Robert Perez"
5 star rating
Joel S. from Las Vegas, NV on 5/10/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I had a normal service done on my 911 that far exceeded my exspectations. Every dealing I'm had with this company has been great. Brian at the front desk is an exelent employee and deserves to be noticed."
5 star rating
Anonymous from Las Vegas, NV on 5/10/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I can't believe the professionalism I incurred at Frank's. These guys should write the book for all Automotive shops.I was very impressed with how my vehicle was attended to."
5 star rating
Anonymous from Las Vegas, NV on 5/9/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Friendly, honest and great customer service"
5 star rating
Brian D. from Las Vegas, NV on 5/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great customer service, job well done"
5 star rating
Arielle G. from Las Vegas, NV on 5/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you! Finding Frank's shop was a blessing! I was treated with respect, honesty and kindness. My BMW was diagnosed and repaired as promised, on-time (very quickly/Next-day) for a big repair. Brian (service manager) is friendly and professional and I left truly feeling like a valued customer. Very thankful to have found Frank's Mercedes! Arielle Gainsburg"
5 star rating
Robin T. from Las Vegas, NV on 5/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"As always - franks Mercedes did an outstanding job for us. The guys always take good care of our vehicle. We appreciate all they do for us - the guys are polite. Are quick to respond back to us with answers and they are honest. Our car is always cleaned when it is given back to us and fixed properly. We would highly recommend franks Mercedes to anyone and everyone (and we do). Thanks guys"
5 star rating
Ray P. from Las Vegas, NV on 5/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"With Frank in charge, it is always THE PLACE to go for services of my Mercedes."
5 star rating
Michael J. from Las Vegas, NV on 5/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Service preformed EXPERTLY.Waiting for decision RE:Cost estimate(much lower)and or possible buyer??I LOVE THIS VEHICLE! WHEN will you relocate? THESE comments for Brian/Patrick...AND Gustavo."
5 star rating
Aaron H. from Las Vegas, NV on 5/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"As a new resident of Las Vegas I wasn't sure where to take my Mercedes for service other than a Mercedes dealership. I worked with Brian, who is the service manager at the Las Vegas location, and he was able to repair my car at a much lower cost than the dealership and I received excellent customer service. I have since gone back for my regular service needs and have also taken my wife's BMW there to be serviced. I can't recommend Frank's enough if you need to have service and/or repairs done to your vehicle."
5 star rating
Ruth K. from Las Vegas, NV on 5/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Service for replacing a light bulb was excellent. In and out within minutes."
5 star rating
Anonymous from Las Vegas, NV on 5/3/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Liked the way I was treated. Got in, got the work done in a timely fashion, got out. Very friendly and helpful staff. I will return to this shop!"
5 star rating
Tawia A. from Las Vegas, NV on 5/2/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My car was diagnosed, repaired and delivered promptly as promised by Frank's Mercedes. I am highly satisfied by the services provided by Frank's Mercedes after servicing my C230 there for the past 5 to 6 years."
5 star rating
Flavia B. from Las Vegas, NV on 4/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was amazing. I am so glad I found a place like this instead of my corporate ran dealership. Flavia"
5 star rating
Susan P. from Las Vegas, NV on 4/26/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"My BMW M3 is running better than ever! Frank's Mercedes Service diagnosed and repaired a long-time problem. Very professional and considerate. They have earned my business and I will not go any other place!"
5 star rating
Cassandra L. from Las Vegas, NV on 4/24/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Happy with work done on my car"
5 star rating
Ruth K. from Las Vegas, NV on 4/20/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Doing well and so far no squeaking."
5 star rating
Diane H. from Las Vegas, NV on 4/19/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was amazing, from Adam in the front to the cold bottle of water waiting for me when my car was done!"
5 star rating
Marco G. from Las Vegas, NV on 4/17/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I own an 85 Jaguar and a 93 Mercedes. The service I experienced is by far the best service in two states. At Franks all the guys will send you off with with nothing less then a great experience. Thanks guys for your professionalism and I highly reccomend Franks Mercedes to fellow car owners."
5 star rating
Will M. from Las Vegas, NV on 4/17/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"The service was perfect, right on schedule and price."
3 star rating
Zachery S. from Las Vegas, NV on 4/17/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service and love the personality of the employers. The environment is friendly and warm. Frank's Mercedes is fair and honest; but what impressed me most is the daily bible verse written on their bulletin board."
5 star rating
Clyde S. from Las Vegas, NV on 4/8/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great way to do business!"
5 star rating
Roosevelt M. from Las Vegas, NV on 4/7/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Keep up the good work!!"
5 star rating
Bob A. from Las Vegas, NV on 4/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I got my truck last August and I have been to Franks Mercedes three times for service. Each time they have helped me promptly without gouging me on price and they also wash my truck. They know their business. I will always take my truck to Franks Mercedes."
3 star rating
Anonymous from Las Vegas, NV on 4/4/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Had a good first time expereince with Frank's MB Service. Had previoulsy taken vehilce to the dealer and felt ripped off. Would be more benenfical if Frank's a loaner program; however, the shuttle service served it's purprose."
5 star rating
Anonymous from Las Vegas, NV on 3/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I felt like I was the most important customer"
5 star rating
Joyce T. from Las Vegas, NV on 3/27/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual Frank's staff, mechanics and the job performed was exceptional!"
5 star rating
Gwen H. from Las Vegas, NV on 3/23/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Service is prompt, friendly and most important, believe fair price... Confident that car problem will be fixed correctly. I especially like dealing with Brian..."
5 star rating
William D. from Las Vegas, NV on 3/22/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Hello we are more than happy bringging our car to you,specifically thanks so much to Mr. Brad, Mrs.Deby and Mr. Adam. Your addres at Henderson was closer to our home which also we appreciate picking up and taking care of my wife and me. We deffinitelly want you to fix our so badly treated BMW by previous owners and now we're trying to set a deal with the retailer "Nice Cars" at Sahara Ave. whose owner (Dominique) doesn't want to help us at least with a percentage of money to get this car fixed. Nonetheless, either we get or not their help, we'll deffinitelly bring the car to you; it's just a matter of time to gather as much money we can. Thank you so much, you have a customers that will highly recommend your service with as many car owners as we can because you are honest people. Mr. William Daggett and Mrs. Monica Daggett thank you so much and we'll bring our car to you hopefully very soon. Thank you so much, you're very proffesional with positivelly ethical believes."
5 star rating
Dabney B. from Las Vegas, NV on 3/21/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Having a used 2004 S430 I was very impress with the level of service that I recieved at Frank's everyone was very professional and service oriented."
5 star rating
Frank S. from Las Vegas, NV on 3/18/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, I can count of everyone to keep me running smooth!!"
5 star rating
Scott J. from Las Vegas, NV on 3/16/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Fantastic! Absolutely the best! All their work is first rate and they are fair and upfront. Absolutely no complaints"
3 star rating
Cassandra L. from Las Vegas, NV on 3/15/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"It took a little longer than was told but all was well."
5 star rating
Marc E. from Las Vegas, NV on 3/13/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank, Brian & the team made a believer out of me...In the past, everytime I have had my transmission serviced on my car for the first time, problems ensued. Brian assured me it was necessary and would prevent future issues if I did this and would not adversely affect my car's performance. Guess what? it did improve my ride...Thanks guys!!!!"
5 star rating
Anonymous from Las Vegas, NV on 3/12/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service, quick when I needed it!"
3 star rating
Gail M. from Las Vegas, NV on 3/2/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I am always treated very special at Frank's Mercedes on So. Decatur... your staff is so friendly and helpful! Only one suggestion...and I know this is a courtesy, but your car washes are not up to speed yet. Thank you!"
3 star rating
Ray T. from Las Vegas, NV on 2/28/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Like always great service !! I appreciate the pick up service u guys provide !! I trust your recommendation and work ! Thank u Ray Troche"
5 star rating
Frank S. from Las Vegas, NV on 2/20/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Love the way they keep the running perfect!!"
3 star rating
John B. from Las Vegas, NV on 2/19/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"As usual the service at Frank's is top notch. My only concern is the rising cost of maintenance and repairs."
5 star rating
Frank D. from Las Vegas, NV on 2/17/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Good work and service as always. Adam was a great help. Had hoped that my cost for the warranty repairs would have been limited to my deductible but to no avail. They tried to save my hoses"
5 star rating
Janine C. from Las Vegas, NV on 2/7/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, I had great customer service at Franks. They were kind, timely and fair. Can't ask for more."
5 star rating
Thomas M. from Las Vegas, NV on 2/2/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Although I have always used Frank's Henderson for service since relocating to LV, this past week we had a major issue one day before leaving on a scheduled road trip. The team at Frank's took us in right away, located the part, fixed the problem plus fully serviced and checked over the car to assure a safe trip. Best service I've ever had anywhere."
5 star rating
Frank S. from Las Vegas, NV on 2/1/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Brought in for feeling rough and now feels like a new car again!"
5 star rating
Connie C. from Las Vegas, NV on 1/25/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I usually don't do this...however, I was so impressed with the customer service at Frank's I just had to let them know that they are doing a great job in that area...which means alot to me. I went in for an oil change and they even washed my car off for me, placed a bottle water in my tray just to let me know that they appreciate my business. The gentleman that checked me out was so nice(sorry I can't remember his name)he went the extra mile and reset my gauge for my oil and even explained some things to me regarding my car that I didn't know. Great job!! Thank you all."
5 star rating
Stan H. from Las Vegas, NV on 1/23/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again awesome service. Thanks Bryan!"
5 star rating
Anonymous from Las Vegas, NV on 1/6/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"Great environment and bussiness ethics. Like the proffesionalism of staff. Efficient and honest."
3 star rating
Frances R. from Las Vegas, NV on 1/2/2012 for an auto service of their Mercedes-Benz and their testimonial is:
"I appreciate the service I received."
5 star rating
Myrna D. from Las Vegas, NV on 12/31/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been using Frank's for about 10 years and have never had a problem. They tell it likeit is and let you make the decision as to what you want to do. Their work is always done in as little time as possible and they stand behind it. They are honest and courteous.I highly recommend them for a single woman that need auto repair work."
5 star rating
Natasha S. from Las Vegas, NV on 12/21/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Courteous, timely, and efficient service, as usual, from all of the associates."
5 star rating
Per K. from Las Vegas, NV on 12/20/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"We have an older Mercedes. Franks obtained a replacement key for us in just a few days. Very good service!"
5 star rating
Mike S. from Las Vegas, NV on 12/3/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam did a great job of serving our needs. The repair was handled in an expeditious, courteous manner and my wives car is running great following the work. I would recommend this facility to anyone who wants good work done. My only concern is the way labor cost is charged. Rather than actual cost it uses book values for specific tasks which can be overstated and don't reflect the actual amount of time needed. The actual amount of time is usually a function of the competency of the technician so I'm assuming the book values are based on an average of technician skills. Franks has excellent technicians and we hope they are able to repair work faster than book value. We are not wealthy and any savings we can realize is needed."
3 star rating
Chris B. from Las Vegas, NV on 12/2/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's should provide a "great customer" discount of 10% or more for any services in a calendar year once the customer exceeds $5,000 in services."
5 star rating
Frank S. from Las Vegas, NV on 11/30/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Great job getting my classic Mercedes running and on the road, thanks!"
5 star rating
Tim D. from Las Vegas, NV on 11/25/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my second visit to Franks,and the second time my expectations have been surpassed. All work has been professional,timely & clean! high five to the mechinics ! Always great communication, thanks Bryon."
5 star rating
Gustavo G. from Las Vegas, NV on 11/19/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Brain was on top of it as usal, i was in and out with inten minutes, both drop off and pick up. thanks"
5 star rating
Ray P. from Las Vegas, NV on 11/18/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Good and reasonable as always."
5 star rating
George L. from Las Vegas, NV on 11/14/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"honest, reliable and good people, thank you for your service"
5 star rating
Rosalino T. from Las Vegas, NV on 11/10/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Pricey, but staff and service are GREAT!!!!"
5 star rating
Bruce K. from Las Vegas, NV on 11/9/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"These guy's are the best. They really know their stuff. Their customer service skills are outstanding. I can't say enough."
5 star rating
Jim J. from Las Vegas, NV on 10/22/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"They look out for my best interest and give me options that are fair."
5 star rating
Allen Q. from Las Vegas, NV on 10/21/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Brian is very friendly, thorough and straight forward. He made recommendations, without any pressure, I really appreciate that."
5 star rating
Mary-jane W. from Las Vegas, NV on 10/20/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was very good. Thanks. MJW"
5 star rating
Don M. from Las Vegas, NV on 10/20/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"It's always a plesure to visit frank's. he has an excellent staff. I can even go there for blessings That's the kind of shop he runs. I recommend every one I know that has a automotive problem. Keep up the the good work Frank"
5 star rating
Roosevelt M. from Las Vegas, NV on 10/18/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again, thank you for going the extra mile. You have exceeded my expectations. RM"
3 star rating
Cassandra L. from Las Vegas, NV on 10/18/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I would take my car anywear els."
5 star rating
Adrienne P. from Las Vegas, NV on 10/14/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I would like say I just had my car serviced at Franks and I received excellent service from start to finish. It's been a long time since I have had service from Frank's so this was a refreshing experience and I will return. Thanks to the exceptional staff for a job well done."
5 star rating
Yvonne H. from Las Vegas, NV on 10/12/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's Mercedes has been wonder doing repairs on my car. Frank's always get me in a timely manner and finshing everything that was quoted to me. I appreciate the good quality service."
3 star rating
Kevin H. from Las Vegas, NV on 10/11/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Appreciate what I feel to be honest service."
5 star rating
Frank S. from Las Vegas, NV on 10/8/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Very professional for an independently run shop."
5 star rating
Anonymous from Las Vegas, NV on 10/7/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I trust Frank's Mercedes Service (Las Vegas) I specially enjoy the daily messages they have from the bible. Thank you"
5 star rating
Sylvia A. from Las Vegas, NV on 10/6/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I am very pleased how Brian and company are very courtious and respectfull. To date I have not felt cheated with respect to my mercedes. They work with me to accomplish the best resolution for my personal needs and the logical asspect of my car. I would recommend this shop to a family member or friend in a heart beat!"
5 star rating
Gary G. from Las Vegas, NV on 10/6/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"All of the recent work on our 2000 SL500 was done to our complete satisfaction. The kindness and courtesy of your staff is much appreciated."
5 star rating
Marc E. from Las Vegas, NV on 10/4/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Always top quality service! looked for ways to maximize my warranty and find me breaks on the services/parts not covered. Friendly, caring, you feel like a member of Frank's family. Brian is very thorough and constantly communicates the status of your vehicle. You don't find that level of service any more!"
5 star rating
Terre B. from Las Vegas, NV on 10/4/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Great as usual and the service was fast."
3 star rating
Bill S. from Las Vegas, NV on 10/2/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I found all emplyees's to be professional and very courteous. And very knowledgable in repairing our cars. Bill"
5 star rating
Bob C. from Las Vegas, NV on 10/1/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Franks was fast and thorough in completing the work on my car"
5 star rating
Anonymous from Las Vegas, NV on 9/29/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I always have fantastic service at Frank's. I wouldn't trust anyone else with my car - thanks fellas!"
5 star rating
Anonymous from Las Vegas, NV on 9/28/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Trust the tech guy. He found out that there was a compatible battery besides the battery the guys up at the front desk quoted me! I was ready to leave and get the battery at another place, when the tech guy told me, & I stayed and had them put in the compatible battery. Ultimate save!!!"
5 star rating
Susan A. from Las Vegas, NV on 9/23/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Great, no complaints."
5 star rating
Dwandi H. from Las Vegas, NV on 9/21/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"As always, these gentlemen are very professional, polite and thorough. I really appreciate that I've begun cultivating a very good rapport with them. Afterall, I'm new to Las Vegas and have reserved my opinions until after I've made a couple visits. The service is terrific and so are the personnel. I only see my trust of their professional know-how expanding."
5 star rating
Liz M. from Las Vegas, NV on 9/9/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Honest Trustworthy Dependable Reliable Expierenced Friendly I've been to 4 other mercedes shops, (got ripped off by all 4 shops). Franks Mercedes is Honest & did a Perfect Repair job for a Fantastic price. I have already sent friends & family there. Brian is kind & knowledgeable. I will Always go to Franks Mercedes."
5 star rating
Willie H. from Las Vegas, NV on 9/9/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I always get good service when I take my automobiles to Frank's. The mechanics and service writers answers any questions and concerns I may have."
5 star rating
Lori H. from Las Vegas, NV on 9/7/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"WONDERFUL - both guys on the phone were unusually polite and informational and were the same when I got to your store. Loved the shuttle in a Mercedes to my office! Went above and beyond and helped me find out about recommended services covered under my warranty. My husband asked me why I didn't have the warranty work done in the BMW dealership and I told him I wanted to give it to Frank's because they were so great to deal with - thank you! I'm back next week for more service!"
5 star rating
Barry S. from Las Vegas, NV on 9/6/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again Frank's has exceeded my expectation. Frank's provides top notch service at much better prices than the dealership."
5 star rating
Janice H. from Las Vegas, NV on 9/1/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been looking for a new "car guy" and I found him!! Frank's is the place for me and it should be for you too. Everyone is very knowledgeable, courteous, and professional. I especially liked the fact that they did not talk down to me since I am a woman. No work was done until everything was explained in detail and there was no up sell. I highly recommend you give Frank's a try."
5 star rating
Larry W. from Las Vegas, NV on 8/29/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Professional service. They know how to keep my car running great. Very customer friendly."
5 star rating
Anonymous from Las Vegas, NV on 8/25/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I just want to say that your service was excellent, fast and friendly, as always."
5 star rating
Riley D. from Las Vegas, NV on 8/25/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam was friendly and very courteous. The service took a little longer than expected but they did a good job. Highly recommendable."
5 star rating
Redentor V. from Las Vegas, NV on 8/25/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Brian was more than helpful in getting my vehicle repaired. When I arrived to pick up my ML, I didn't realize he knew my father as he was his service writer at Fletcher Jones for quite sometime..."
5 star rating
Emma Sue L. from Las Vegas, NV on 8/25/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Very pleased with our experience at Frank's Mercedes Service. We were pleased with the price (compared to the dealership quotes), the friendliness and the knowledge of the staff, the cleanliness of the facilities. In one day I have given Frank's as a recommedation to a friend."
3 star rating
Armando R. from Las Vegas, NV on 8/16/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"friendly and knowledgeable, will recommend to a friend"
5 star rating
Frances R. from Las Vegas, NV on 8/13/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent service very professional and the price was affordable."
5 star rating
Lou D. from Las Vegas, NV on 8/13/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"They are friendly and knowledgable about the cars they service. All work is done in a timely manor. They are not the least expensive but they stand behind their work. There is an old adage:yoou get what you pay for." A singel woman can be assured that she isn't going to get taken advantage of when she takes her car to Frank's."
3 star rating
Julia E. from Las Vegas, NV on 8/11/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I'm really happy with everything you did, Just HATE spending $620 on "fixing" my car. Thanks, Julia"
5 star rating
Arthur D. from Las Vegas, NV on 8/9/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been using Frank's Mercedes for 3 vehicles of mine for the last 3 years and can definitely say that their service is always outstanding. They will always treat you fair and not try to sell you on any unnecessary services."
5 star rating
Jeff B. from Las Vegas, NV on 8/8/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's went out of their way to hunt down a rebuilt part for me so that I could save money. Their Service Advisor's are always looking out for the customers best interest and have always over delivered and under promised. I highly recommend Frank's. Thank you Jeff B."
5 star rating
Greg La C. from Las Vegas, NV on 8/6/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"These guys helped me out of a big jam...they were quick, professional, and BADASS!!!!!"
5 star rating
Allan E. from Las Vegas, NV on 8/3/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I just had my Mercedes E350 Serviced at Frank's and could not be happier with the level of professionalism and customer service I was given. This is a top rank auto service company."
5 star rating
Ed K. from Las Vegas, NV on 8/2/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Outstanding service and hospitality. Took time to explain issues."
5 star rating
Jeff E. from Las Vegas, NV on 8/2/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again, Frank's Mercedes Service Las Vegas provided excellent service and outstanding customer service!"
5 star rating
Allan E. from Las Vegas, NV on 8/2/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I have had the pleasure of having my Mercedes serviced by Frank twice now and have nothing but praise for this company. And to their credit, a third time I took my Mercedes in for a problem I was having, they told me I could have the problem taken care of under warranty by the dealer. It's so nice to find an auto service provider who isn't trying to pull something over on you. I trust Frank's completely. Thank you Frank."
5 star rating
Robert G. from Las Vegas, NV on 7/28/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Again, Frank's Mercedes (Las Vegas)provided super service. Their stick-to-it-ness in resolving my steering problem was far above and beyond what could have been considered reasonable. Most would have given up. But,they honored their commitment to "fix it right". My sincere gratitude and thanks to all concerned. Without reservation, I highly recommend Frank's (Las Vegas) and will do so at every opportunity."
5 star rating
Anonymous from Las Vegas, NV on 7/28/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Had and emergency and they got me back on the road quick. Thanks!"
3 star rating
Anonymous from Las Vegas, NV on 7/25/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"All was good. Perhaps next time when the person at the desk is busy for some time, another person could get the next person started too."
5 star rating
Mark K. from Las Vegas, NV on 7/21/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Brian gave us the true story of what was wrong, and exactly what it would take to repair. Brian and crew are the first repair / service company in Las Vegas that I can trust.. You will be able to also. What else is there to say."
5 star rating
Jerry A. from Las Vegas, NV on 7/20/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Above and beyond expectation, as usual!"
5 star rating
Karen P. from Las Vegas, NV on 7/15/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"My first visit was in February. At that time, the car needed a battery and they did a service check. We went over things that needed to be done in the future. No pressure to get them done ASAP. I told them I was taking car back to Boston. They did some of the service work and when I return next month, they will finish it. Nice not to get hosed!"
5 star rating
April N. from Las Vegas, NV on 7/15/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"This was my first time going to Frank's Mercedes and I must say that it will not be my last. I felt like they did a good job at a fair price. The customer service is amazing. I would highly recommend them to anyone who wants great customer service, and quality work at a fair price."
5 star rating
Robert G. from Las Vegas, NV on 7/14/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I found Frank's Mercedes Service to be highly professional. I appreciated the informative manner in which other problems other than the service I requested were presented. There was no pressure and a detail explanation was given on what was required and the associated costs of future repairs. Kudos to Frank's Mercedes Service (Las Vegas)"
5 star rating
Andrea G. from Las Vegas, NV on 7/13/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"everyone was very gracious and gave me feedback when they said that they would. They took the time to explain in detail what needed to be done to my level of understanding."
3 star rating
Chris B. from Las Vegas, NV on 7/12/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"comprehensive evaluation. structured solution to problem utilized. impressed."
5 star rating
Roosevelt M. from Las Vegas, NV on 7/10/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Great staff...excellent service...I highly recommend."
5 star rating
Robert D. from Las Vegas, NV on 7/7/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"good service and freindly highly recomended"
5 star rating
Gerry E. from Las Vegas, NV on 7/7/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Prices are fair for the ampunt of work done."
5 star rating
Christine R. from Las Vegas, NV on 7/6/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Fabulous service. I have been taking my Mercedes to Frank's for years and know they are not going to recommend service that I don't need. It is refreshing to find a honest mechanic."
3 star rating
Sherry H. from Las Vegas, NV on 7/6/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"A sensor failed and my car wouldn't accelerate. Frank's was closer than the dealership and being new in town had not experienced either. Although they didn't apply the diagnostic charge to the needed repairs as the dealership does, I felt that the pricing was competitive and fair. The service was fast and delivered on time as promised, and friendly and clean."
3 star rating
Erin K. from Las Vegas, NV on 7/6/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Although the price was steep, They treated me with the best customer service, with pick up and dropoff service, an excellent lounge, free wifi and car wash."
5 star rating
Anonymous from Las Vegas, NV on 7/4/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Always great. They keep my car dependable"
5 star rating
Laura G. from Las Vegas, NV on 7/1/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I always am treated great at Frank's Mercedes. Paul and Adam are wonderful. I miss Brian Sullivan at the Henderson location."
5 star rating
Anonymous from Las Vegas, NV on 6/28/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I have been going to Frank's for over 2 years and have always been happy with the service and the price."
5 star rating
Anthony G. from Las Vegas, NV on 6/28/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"We were given honest and reliable information about our mercedes and it was completed on time. We appreciate the integrity of Frank's and will always go back."
5 star rating
Redentor V. from Las Vegas, NV on 6/28/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I've been going to Fletcher Jones for years. I decided to give Frank's a try and was pleasantly surprised & quite pleased. You've got a new customer and I will be spreading the word amongst my friends who drive MB's..."
5 star rating
Gail M. from Las Vegas, NV on 6/28/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"My experience at Frank's has always been top notch...the office and mechanics are excellent! Thank you... Gail"
5 star rating
Camilla M. from Las Vegas, NV on 6/27/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I am so happy with their honesty and integrity, just because I am a single woman, who knows nothing about cars, they are always honest and reasonable! I recommend them to anyone who needs service, they are great! I have a BMW that they keep in great shape..."
5 star rating
Roger K. from Las Vegas, NV on 6/24/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I called three Mercedes service centers to have a simple door check replaced on my older SL. I was given three very different price quotes. Frank's was 50% less than the highest quote. The job was done perfectly by Frank's. I will use them in the futher and Brian the service advisor was a pleasure."
5 star rating
Les A. from Las Vegas, NV on 6/24/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Had car serviced by you this week. Very impressed with all aspects of your Service dept. Adam is great, explained everything to be done and made good recommendations. I appreciate finding what appears to be a good and honest repair shop."
5 star rating
Anonymous from Las Vegas, NV on 6/24/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"This shop is the best shop to get your mercedes serviced at. Everyone is so down to earth and they help you out every way they can. I couldnt ask for anything better!"
5 star rating
Anonymous from Las Vegas, NV on 6/20/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Scheduling an appointment & service was quick. Reasonable prices, they don't try to up-sell you. Great customer service, never want to go back to Fletcher Jones again!"
5 star rating
Cole P. from Las Vegas, NV on 6/20/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam, thank you for your great job keeping me posted and sticking to the times you quoted me."
5 star rating
Mike S. from Las Vegas, NV on 6/15/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Adam at Frank's Mercedes took my call and arranged an appointment promptly. The problem was diagnosed, then repaired as promised and at a reasonable price. Adam also checked for other Recommended services that were due. Very Satisfyig experience -- and my air conditioner is working again."
5 star rating
Ed S. from Las Vegas, NV on 6/15/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"The guys on the east side are the greatest. Best service I've ever had. They got me in and out in a good time, all the while keeping me informed of what was found and what needed to be done. Unfortunately, I can't remember you driver's name, but he remembers me and where I live each time. Great Job, Guys!"
5 star rating
Mark K. from Las Vegas, NV on 6/13/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Excellent explanation, care and workmanship..I have developed a strong trust in Brian. It is great to have a company that you have full confidence in"
5 star rating
Anonymous from Las Vegas, NV on 6/12/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks for a great automotive service experience. I will be returning in the future and recommending your shop to others."
5 star rating
Anonymous from Las Vegas, NV on 6/12/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Always the best. Thanks for your help."
5 star rating
Myrna D. from Las Vegas, NV on 6/11/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Once again I had the pleasure of having you do work on my Avalon. I am always in awe of the honesty and integrity of your shop. As a woman This is what I always look for when I need work on my car. I know that you tell me only what I need not a lot of other things to pad your pockets. Thank you!!!!"
5 star rating
Delia G. from Las Vegas, NV on 6/10/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Your commitment and loyalty to your customers is the reason why you have stayed in business. During the past two years of our economic downturn, you have continued to work hard to provide excellent service, a friendly smile and new ways, such as this excellent web-site to keep your clients informed on how to do business with Frank's Mercedes. What an excellent opportunity to promote your business, keep your customers happy and draw new clients do business with you. I applaud your excellent team and you Frank for your entrepreneurial spirit and your commitment to provide excellent service to our community. All the best,"
5 star rating
Myrna D. from Las Vegas, NV on 6/4/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I was one of your very first customers and your honesty, integrity, good work has remained constant. I would not think of taking my auto any place else. One suggestion is that on your web page, your telephone number is very hard to read with it being blue on black. Thanks for the good customer service."
5 star rating
Dave S. from Las Vegas, NV on 6/4/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Recently I had some work done on my CLK430 at Franks and the overall experience was excellent. The staff was friendly but professional and the work was done to my satisfaction. Job well done."
5 star rating
Robin T. from Las Vegas, NV on 6/1/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Again - totally satisfied with Franks Mercedes. They do an excellent job and are honest in dealing with customers. Would recommend to use."
5 star rating
Anonymous from Las Vegas, NV on 5/27/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"My Mercedes was saying I needed "Service B" so when I took it in, they told me that really wasn't necessary and they'd do only A....wow can you imagine a company being that honest to save the customer almost $200? I was very impressed and will continue to bring my car there for service. Thank you!"
5 star rating
David D. from Las Vegas, NV on 5/27/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"brian provided me with excellent customer service thank you brian! I was able to bring a list back to fletcher jones mercedes benz and negotiate my price .... thank you once again!"
5 star rating
Deitdre H. from Las Vegas, NV on 5/25/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank S.(owner)and his Las Vegas, NV (Decatur Ave/Location)staff are awesome. Each time my vehicle requires servicing; the staff, servicing and conversation(s) are heart-felt,but most of all, they're "HONEST" regarding my repairs/cost and required parts. They "DON'T Nickle and Dime You." They stand behind their repairs, and guarantee their work. Respectfully submitted, D. Holtz'"
5 star rating
Ray C. from Las Vegas, NV on 5/24/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"GREAT EXPERIENCE. I WALKED IN AND SAID DON'T MAKE ME GO TO THE DEALER AND I DON'T HAVE TO ANYMORE. THANKS"
3 star rating
Anonymous from Las Vegas, NV on 5/24/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"What I like about Frank's Mercedes Service, they that the time to explain the service that is needed."
5 star rating
Cheryl S. from Las Vegas, NV on 5/24/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank"s Mercedes is the most honest auto shop you can trust to do a good job and fair price I refuse to take my vehicle anywhere else..."
5 star rating
Per K. from Las Vegas, NV on 5/19/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's is the most honest auto service I've ever used. They told us earlier in the year that our brakes were close to needing to be replaced - but that we could wait a while without hurting the rotors. This past weekend the brake pad warning light came on. Sure enough, we got 4 extra months out of them without hurting the rotors. Other repair services would have told us to do them in January to make the money."
5 star rating
Anonymous from Las Vegas, NV on 5/17/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"It was my first time taking my car in as my spouse always does it for me. The ambience is absolutely breathtaking. They explained everything to me and kept me abreast of the progress while I waited. This experience was BETTER than Fletcher Jones. I will definitely return in the future."
5 star rating
Robert A. from Las Vegas, NV on 5/13/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Like Brian - friendly and helpful"
3 star rating
Cassandra L. from Las Vegas, NV on 5/11/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Wonderful as usuly staff was kind and effencent"
3 star rating
Anonymous from Las Vegas, NV on 5/10/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Did a good job fixing the oil valve gasket!"
5 star rating
Mark M. from Las Vegas, NV on 4/30/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I get both of my MBZs serviced at Frank's. He only does what needs to be done and doesn't recommend or perform un-needed services to "pad" the bill like the dealerships do. I totally trust him with my vehicles and have yet to be disappointed. I highly recommend him to anyone who is looking for a good, honest, and reputable automobile repair facility."
5 star rating
Wendy L. from Las Vegas, NV on 4/29/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Service was excellent and thorough. Sol was a great help and I will return."
5 star rating
Anonymous from Las Vegas, NV on 4/27/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"They performed brilliantly. On Time. Completed all work as expected."
5 star rating
Johnie S. from Las Vegas, NV on 4/24/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Doing a pretty good job."
5 star rating
Anonymous from Las Vegas, NV on 4/24/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Thank you for taking care of my car, fixing it so quickly, affordably, and being professional and friendly."
5 star rating
Jim H. from Las Vegas, NV on 4/23/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Either I'm a great story teller or Brian has a 6th sense, when I explained the problem I was having with my E500 he nailed the problem immediately. The car was also fixed with in a couple of hours instead of leaving it for 2-3 days like the "other" places resulting in car rental fees. When I picked the car up and drove off, I left with a feeling of confidence that the job was done right. Reasonable pricing too."
5 star rating
Chris B. from Las Vegas, NV on 4/20/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Great service as always at reasonable prices."
5 star rating
Kevin B. from Las Vegas, NV on 4/20/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I was very impressed with the service. Brad was very friendly."
5 star rating
Karen W. from Las Vegas, NV on 4/13/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Simply stated the best place in the Valley to have your car service. I'm sure this place has been heaven blessed. How many people can say that after having your car serviced?"
5 star rating
Jennifer M. from Las Vegas, NV on 4/9/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Thanks for being so helpful through my car being worked on at Super Stripes. You made my trip possible and I appreciate it. I would recommend you any time."
5 star rating
Bob V. from Las Vegas, NV on 4/1/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I just purchased a used E55 AMG. I asked them to go through it completely. They did a thorough inspection, gave me the need to do now versus the do sooner or later. They educated me on the car (my first Mercedes) in a nice way."
5 star rating
Anonymous from Las Vegas, NV on 3/31/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Good job, great wash - thanks!"
5 star rating
Katja A. from Las Vegas, NV on 3/30/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"the staff is great and my car is always very well taken care of when it comes from your guys."
5 star rating
Anonymous from Las Vegas, NV on 3/25/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"excellent service - pricing sometimes a question"
5 star rating
Anonymous from Las Vegas, NV on 3/23/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"The technician, Patrick bailey, made the experience outstanding. I will definitely come back."
5 star rating
Sheldon G. from Las Vegas, NV on 3/23/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Great to see everyone again! I enjoy watching the clients come and go happy with your service!"
5 star rating
Ron F. from Las Vegas, NV on 3/21/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Over all frank's repair work is professional, clean,done on time and on estimated budget. No tricks, just a honest fair repair job. Franks is my new "go to" guy."
3 star rating
Riley D. from Las Vegas, NV on 3/21/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Sal was polite and understood my situation. He was attentive and worked fast on my case."
5 star rating
Bob C. from Las Vegas, NV on 3/21/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"as usual you diagnosed the problem and repaired my car in a professional and timely manner."
5 star rating
Denise M. from Las Vegas, NV on 3/20/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"I have always been and continue to be highly satisfied with the professionalism and service received from Franks. I wouldn't consider taking my car anywhere else."
5 star rating
Anonymous from Las Vegas, NV on 3/11/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Very good service,was vert plesed"
5 star rating
Anonymous from Las Vegas, NV on 3/1/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Great experience, friendly and responsible assistance. All work is performed as promised and car is washed with every service. I've always had a great experience with Frank's service and the price is right!"
3 star rating
Cassondra R. from Las Vegas, NV on 2/27/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"What's better than taking your Benz to a dealer for service? I'll tell you... FRANK'S MERCEDES SERVICE is! Better prices, excellent warranty, informative and educational staff too! Can't beat that with a bat! =)"
5 star rating
Anonymous from Las Vegas, NV on 2/13/2011 for an auto service of their Mercedes-Benz and their testimonial is:
"Frank's Mercedes offers courteous, professional service and can be trusted with your car $$! Their new web site is so 2011 early!!! Thank you Frank's Mercedes for your exceptional service."