Ask The Expert
Questions? We have answers
WILL I VOID MY WARRANTY IF I SERVICE MY CAR WITH YOU?
No. Federal law allows you to have your car serviced at the service provider of your choice. The service provider must perform the work as per the manufacture’s specifications. Ask to see the service sheets and test equipment if necessary.
WHAT ARE YOUR HOURS?
We are open Monday through Saturday from 7:30 AM until 5:30 PM.
HOW OFTEN SHOULD I CHANGE MY BATTERY?
You should test your battery one time per year, preferably just before the hot season. Cars today are very complicated. A battery that is starting to fail will still start the engine but may not have enough power to keep all the computers running.
MY ABS / BAS / ESP WARNING LIGHT(S) ARE
ABS/BAS/DSC/ESP are the warning lights for the traction control and stability control systems. When these lights are on, the normal braking system will work in most cases. However, the electronic parts of theses systems have detected a problem. You may experience wheel lock up during a panic (emergency) stop. You should make an appointment as soon as possible to have these systems tested. They are critical safety systems.
MY BRAKE LINING LIGHT IS ON, WHAT DOES THAT MEAN?
When the brakes are worn to the minimum thickness, the brake pad sensor comes in contact with the brake rotor (disc) to turn on the warning system. You should make an appointment as soon as possible to inspect the entire brake system to avoid unnecessary damage to other brake components.
What make us the European vehicle expert?
Frank uses his 40+ years or automotive experience to always recognize the importance of:
Always keeping up to date on the newest technology on today’s vehicles. Providing a drug free, clean and safe work environment to allow us to stand behind their workmanship for 3 times longer than most service providers (our warranty is 3 years or 36,000 miles)
You can’t service today’s high tech vehicle systems with yesterdays equipment. Keeping factory level equipment and information up to date and readily available for high quality vehicle service and repair.
Service Valet and car wash technician training.
By being compliant with labeling and material handling the right products are always on hand for vehicle cleaning and servicing.
Parts. Using experience and training from the vehicle manufactures to know when the parts selected for a particular repair or service is the best available at the best price that will allow us to stand behind them for 3 times longer than the supplier will. ( our warranty is 3 years or 36,000 miles)
Using technology to always inform the vehicle owner of the progress when their vehicle is being serviced providing electronic delivery of service recommendations with pictures, videos and educational information so they can make an informed decision.
Service advisor training.
To ensure best use of the newest technology to review and share inspection and testing results with pictures, videos and educational material delivered to you inbox or by text so you always know what we are doing on you car and why.